Every review we hold for the Harrow office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleMark and Tony at Blacklers Stanmore were excellent from the very start. During the valuation they were very knowledgeable about the local area, and their advice proved spot on. They kept us updated throughout the sale and made the whole process straightforward. Highly recommend their service!
Isaiah · 24 August 2025
★★★★★ 5/5
GoogleTony Stanbrook was my estate agent when selling my Auntie and Uncle's house. I chose him out of 3 estate agents because of how he came across - polite, straight to the point, informative and knowledgeable. I would definitely recommend him. I've dealt with several other estate agents since when looking to buy a property and they all have come out with lies, sometimes pointless ones, which is just annoying. I definitely appreciate Tony and Blacklers even more now.
Gary · 24 March 2024
★★★★★ 1/5
GoogleSHAMBOLIC.
AVOID AT ALL COSTS.
WASTE OF TIME AND MONEY.
Accepted my offer on a house and assured me the vendors would not "guzump" me.
After spending a few thousand on legal fees and mortgage broker fees, they tell me the house was sold to someone else.
DISGRACEFUL.
A · 16 December 2025
★★★★★ 5/5
GoogleOurs is story and a half ....it srarted 9 months ago.. when our viewers told my husband and i they were ready to go. Asured Jean ans Mark they had the funds to purchade our home....nothing could be further from the truth.. lied to by his agent to us and too Blacklers....his buyer would wait week or so to answer an email or phone call....nitemare his agent was too young and inexperienced to handle either of hus clients..but very good at blaming other agents... We found a property within weeks and our solicitors 12 weeks max your be on your way...the people we were buying from had a property also...we were in a chain of 6.. but after 4 months one couple pulled out.. so our seller had to find another property...so that was another 3 months...and our purchaser still wasnt ready. And so it went on...but in all of this Tony Jean Mark and Vanessa...kept with us.. Jean would keep me going when i so wanted to pull out on more than one occasion. .Mark always made me laugh...but i fealt for them what they went thru to get us a sale was horrendous. From agents either side...and from our purchaser, his constant phone calls emails, and demands Any agent that sticks with you thru what we have been thru is def worth 5 stars...i always thought they were too nice...but after dealing with other agents....i realized how lucky we were to have them. ..they get the job done without being a busy body, interfering in other matters and never running any other agent down...Just nice people helping you find a home or selling a home
Our purchaser should thank his lucky stars he dealt with Blacklers other agents would not of put up with him.. so thank you Tony Mark.Jean and Vanessa...
And to my friend Jean....happy retirement u deserve the best..
Denise & Gerry Shears
Denise · 10 June 2020
★★★★★ 5/5
GoogleWe were going to buy through Blackers. Although the purchase did not work out with the vendor, Blackers provided exceptional customer service. Most estate agents are very aggressive / pushy. However, Mark and his team were always polite and I felt they did as much as they could to help us. Mark was always polite and went out of his way to find other properties that would match our criteria. Although I did not sell through Blackers, I would highly recommend this estate agent. Thank you very much for all your help.
Mohammed · 27 October 2019
★★★★★ 5/5
GoogleI can highly recommend Blacklers Estate Agents. We bought a place in Kenton from them. Mark & Tony, the estate agent, has been extremely helpful, in the middle of all negotiations between us and the seller. After exchanging contracts on the property, Mark went out of his way to help us with any inquiries and kept us up to date.
Loy · 25 March 2023
★★★★★ 5/5
GoogleI had a very friendly and seamless process with Blacklers Estate Agents. Mark & Tony were always helpful and ready to support when required.
Ronak · 10 June 2023
Agent replied · 25 October 2024
Thank you Ronak for the review, it was lovely dealing with you and we wish you all the best in your new home.
★★★★★ 5/5
GoogleJean & Mark @ Blackers have helped us viewing property in Harrow which we have now purchased. Through out the buying process Jean & Mark were in touch with us and were updating us on progress. They arranged for us to view property on so many occasion up on our request. We'll done to both of you. Excellent customer service. Would strongly recommend
Nilpesh · 27 October 2019
★★★★★ 1/5
GoogleThese guys are not professional at all there doesn’t know how to communicate with the people I have sending them emails regarding a house prize for him about the status he didn’t get back to me . It’s been waiting for seven days and then …
Paras · 16 April 2023
Agent replied · 25 October 2024
As we understand it, you contacted us about a property, we responded back by email and telephone but we didn't receive a response from you until some time later, by which time we received other offers on the property.
★★★★★ 5/5
GoogleWe want to thank Jean & Mark for an excellent service for our purchase. They are friendly and professional from start to finish. Everything is dealt with quickly and efficiently. I will recommend Blacklers to anyone wishes to sell or buy their home in this area.
Ying · 27 October 2019
★★★★★ 5/5
GoogleWe bought our house through Blacklers last year and found them to be very efficient and professional.
We dealt with Mark and he was extremely friendly, professional and patient.
I would definitely recommend the services provided by Blacklers.
Sabrina · 27 October 2019
★★★★★ 4/5
GoogleHappy with the service received from Mark and the team and would happily recommend the agency to others
Andreas · 25 March 2023
★★★★★ 5/5
GoogleMark was fantastic with dealing with our purchase. Informative and supported with post purchase queries as well.
Andy · 25 March 2023
★★★★★ 1/5
GoogleNever go With the estate agent are trying to sell my house but they are not professional wasting my time not arranging a viewing properly not explaining to the viewer properly. Mark
Easy · 16 April 2023
Agent replied · 25 October 2024
We are unable to locate your name in our system so we are not sure of the circumstances you are referring to.
★★★★★ 1/5
GoogleUseless!! No replies to multiple emails or calls
Paresh · 16 September 2025
★★★★★ 1/5
GoogleI asked Blacklers to sell my home because we had originally bought our home through them in 1981. Started off really well for the first few weeks. Quite a few viewings and an offer which Mark suggested I refused as he said I could get more. After this I hardly had any viewings,
even after I reduced the price twice. Went 8 weeks without a viewing. Communication was non-existent, calls weren't returned. I seemed to put the suggestions to them. I eventually suggested bringing another estate agent on board. One Saturday I got a phone call from Mark asking if someone could view my house that day, but I Would have to do the viewing as they were too busy! I discovered that viewers being shown round by the other estate agent had been leaving messages with Blacklers and they weren't ringing them back! So potentially I lost out on several viewings and possible offers! Haven't heard from you for months. An offer was made through the other estate agent and since my house has been sold I still haven't heard from Mark or Tony! So they got half the commission for doing nothing!. Sorry but I will not be recommendng you because you let me down!
Helen · 27 October 2018
★★★★★ 1/5
GoogleIf you’re looking for a pack of lies and empty promises this is the place to go.Absolutely Disgraceful and unprofessional estate agents that lack common sense and basic communication skills
Sarah · 26 October 2022
Agent replied · 25 October 2024
We are unable to locate your name in our system so we do not know what are the circumstances you are referring to.
★★★★★ 5/5
GoogleBlacklers provided a friendly a professional service for our recent sale and purchase. I would definitely use them again. Thank you Mark, Jean, Tony and team.
Huw · 11 June 2019
★★★★★ 2/5
GoogleNot the most professional of real estate agents. Not informative and had to keep chasing them for information. Walking into the offices, they just stare at you rather than being proactive and helpful. Wouldn't recommend.
Raj · 10 June 2021
Agent replied · 25 October 2024
We have no acknowledgement under our records. We diligently work hard to exceed our clients expectations. Please call our office number 020 8907 7701. Our friendly staff will be more than happy to help.
★★★★★ 5/5
GoogleTony & Mark at Blacklers were always ready to assist with any concerns & queries we had, both offered a professional but friendly approach with our house sale. We wound definitely recommend Blacklers as an estate agent.
Keith · 24 March 2024
★★★★★ 1/5
GoogleThese people are thieves. Please don't make the dumb mistake I've done. Tony and Mark was deal with my enquiry.
Anton · 27 October 2018
★★★★★ 1/5
GoogleA huge shame to Blacklers estate agent (Tony) and Robert Taylor (Margaret), they charge us £308 for reference checking and keep us aroumd 10 days for paper work.
They hunting us without any respect!!!
Most of us working hard and we need help finding a property, your income guys is comming from our income!
Shame!!!!
Catalin · 11 June 2019
★★★★★ 5/5
GoogleMark and Tony have provided an honest, professional and convenient service when purchasing my property. Thanks to the team for getting things over the line in a timely fashion.
Shiv · 25 March 2023
★★★★★ 5/5
GoogleI've just bought a property with Blacklers in Stanmore and they was amazing. They helped me though all process to be smooth and fast. I definitely recommend them.
Constantin · 25 March 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.