Every review we hold for the Harrow office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleVery unprofessional , very unreliable. Not trustworthy at all . I rented a property via alexandra park through ricky ( as the agent ). This gentleman had asked me to pay electricity bills without having proof of the electricity bill itself. He just sent me a number via email and asked me to pay. That's not how things work. When I asked for the meter reading he didnt not want to send. After pleading with him, he sent me a calculation of the bill. When I observed the meter reading, spoke to the elctricity company and looked at the cost per unit, ricky had charged me double. I flagged this up with him and he later amended the rate and recalculated the bill this year. When I questioned him about this, he shifted the blame on to the landlord !! I have been at this property in south harrow ( right next to the station) for more than two years and stupidly, didn't question him about the bills until recently, who knows how he charged me prior to this. I will need to look at all my prior payments and electricity bills to and recalculate to claim back any overpayment. It's difficult to converse with ricky over the phone. He says that according to the lease, I cannot ask him for the original bills. I lived at the property, of course I can ask for the bills!!!! There is no such thing in the lease that states this.
Mishil · 27 May 2025
★★★★★ 1/5
GoogleI would not recommend this agency either. Very unprofessional. Very late in replying to the emails or replying after you send them a few reminders.
We rented a property with them and when we decided 1 year and a half later to move out, Ricky was nowhere to be found to help out with the check out process and the deposit procedure.
We had to contact the landlord personally to complain about the real estate agency and to actually take some action.
Anca · 25 October 2023
★★★★★ 1/5
GoogleI had a horrible experience when I inquired about a rental property. The man I spoke to over the phone was incredibly rude and kept repeating, “I don’t understand,” in a mocking tone even after I clearly explained myself. He also started making fun of me, saying things like “ I am a teacher and I work in school but don’t understand” which was unnecessary and very unprofessional and quite rude.He also started making fun of me, saying things like “ I am a teacher and I work in school but don’t understand,” which was unnecessary, very unprofessional, and quite rude. Keep in mind I’ve dealt with many other estate agents, and all of them are very respectful and never ever treat the customer the way this gentleman was speaking to me over the phone.
Instead of trying to help and answer my query he made me feel as though I was being talked down to. After reading other reviews, it’s clear that I’m not the only one who has experienced this. If you want to be treated with basic respect and professionalism, I would strongly recommend looking elsewhere.
Hussein · 22 May 2025
★★★★★ 1/5
GoogleThis Estate agent is absolutely terrible. They have no manners. His name is Shahram Irvani. I was interested in a property. He was replying to me like “ are you interested or what”? And saying comments like “ do you even know what a pub is”. When I told him can you please with a better tone and manners he ended the phone. it’s absolutely ridiculous when they have genuine customers interested in a property and this is how they are treating them. I said I wanna speak to the manager and he say I am the manager. The employees and people dealing with him I feel bad for them. Buying a house is already stressful and the only thing that makes it better is a good estate agency. Unfortunately people like him make these experiences bad. I hope he is held accountable for his actions.
He is very mannerless, needs to honestly educate himself on treating people with respect. I don’t know how he even got a job if he can’t even treat people right. Absolutely disgusting horrendous behaviour.
Rabia · 10 May 2025
★★★★★ 5/5
GoogleMy wife and I were very pleased with Alexandra Park Estate Agency. Ricky helped us a lot throughout the renting process. He was very patient and supportive and we're very grateful for it.
We highly recommend Alexandra Park Estate Agency.
Balint · 23 September 2025
★★★★★ 4/5
GoogleNice park. Very busy. Some families leaves a lot of mess.
Ewa · 8 November 2025
★★★★★ 1/5
GoogleI do not recommend the agency !! After viewing the apartment, I decided to have it, the price was set and the agent would say that it is viewed by several people and that whoever offers more is the one who bids more.
Gigel · 25 October 2022
★★★★★ 5/5
GoogleEnjoying the relaxing, meditating, family time,
Komal · 22 November 2024
★★★★★ 5/5
GoogleDropped in for a chat and a cuppa and wish the staff a happy Christmas.
Patrick · 25 October 2023
★★★★★ 5/5
GoogleGreat local Estate Agents. Ricky and Sharam have helped me purchase and then rent out a property. Very professional and I would highly recommend them to all my friends and family.
Pritesh · 26 October 2018
★★★★★ 5/5
GoogleGreat experience. Very professional and helpful approach.!
Edwin · 25 October 2020
★★★★★ 5/5
GoogleKnow the owners so often pop in for a chat.
Patrick · 26 October 2019
★★★★★ 2/5
GoogleRating only, no written review.
Elliot · 25 February 2025
★★★★★ 4/5
GoogleRating only, no written review.
Mely · 22 November 2024
★★★★★ 5/5
GoogleRating only, no written review.
Thangasubramaniam · 22 November 2024
★★★★★ 4/5
GoogleRating only, no written review.
Melvin · 24 September 2024
★★★★★ 5/5
GoogleNice 4 a walk
Gary · 25 October 2023
★★★★★ 5/5
GoogleRating only, no written review.
Ciprian · 25 October 2022
★★★★★ 5/5
GoogleRating only, no written review.
Edeilson · 25 October 2020
★★★★★ 5/5
GoogleRating only, no written review.
Brendan · 25 October 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
