Every review we hold for the Harrogate office, from every platform, shown as written. First names only.
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5/5
GoogleI have worked with George who has been outstanding from the start to finish on my property purchase which had many complications. Georgeβs exemplar service gave me the ease and kept in contact with me throughout the process , he was proactive in chasing the parties for an update and keeping me updated. Whenever I chased for an update his quick response was very much appreciated. George is an asset to this company and I would definitely recommend to anyone. Thanks for the amazing service Pantera you have a real gem working for you.
Zafar Β· 25 May 2024
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5/5
GoogleAmy was very professional and accommodating to enable us to view a property travelling from London and a subsequent viewing at short notice. Her support through the bidding process was instrumental in successfully completing the purchase. A breath of fresh air!
Mesam Β· 26 July 2025
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5/5
GoogleI recently had the pleasure of working with George to purchase my new home, and I couldnβt be happier with the experience. George was incredibly helpful, knowledgeable, and attentive throughout the entire process.
Iβm so grateful for all his hard work and would highly recommend him to anyone looking for exceptional guidance and support when purchasing a property.
Raja Β· 28 December 2024
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1/5
GoogleWe got told there was an open viewing from 9:30am - 10:30am and no one turned up to show anyone round. Very unprofessional to keep genuinely interested people waiting when they have given up their time to come to a viewing. This was a popular place given over 15 people turned up and then left due to not actually being able to view. Absolute waste of time - at least have the curtesy to tell customers the viewing will not be going ahead.
Kathryn Β· 27 November 2023
Agent replied Β· 23 August 2024
Dear Kathryn, we have contacted all parties in relation to Saturdays scheduled viewing. Please contact George on our office number to discuss further and rearrange the viewing.
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5/5
GoogleAmy was amazing. We had a really long purchase process due to problems outside of the control of the estate agent. But Amy kept us updated throughout and was encouraging and supportive. would highly recommend.
Jenny Β· 26 March 2025
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5/5
GoogleJust got my keys to my new property today and Charley has been great from start to finish! My endless questions and a few extra viewings were no issue and she kept me informed on everything that was happening throughout the process.
Would definitely recommend. Now to get the paint rollers out!
Thanks Charley π€©
Lindsay Β· 25 May 2024
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5/5
GoogleI can honestly say what a nice company to deal with, special thank you to Amy White, who has been great help all the way till to day of completion . You deserve 10 star.
Coskun Β· 18 March 2025
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5/5
GoogleI dealt with George to facilitate a purchase for a client. He demonstrated exceptional efficiency, promptly addressing all enquiries and ensuring a remarkably smooth transaction. It was a pleasure conducting business with this company
Paul Β· 28 December 2024
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5/5
GoogleAmyβs resilient & professional nature definitely went a long way through a challenging time. Amy is a credit to have working for the company.
Charlie was also very helpful & polite. Nothing was ever trouble for either of them.
I wish them both every success.
V Β· 24 June 2024
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5/5
GoogleAmy has been amazing from day one. Super service. Nothing was too much trouble. She was always quick to get back to us whenever we had any queries or issues. Very professional, helpful and caring. We cannot fault our experience with Pantera and Amy.
Debbie Β· 24 August 2023
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5/5
GoogleWe have just completed on our house purchase with Pantera and they have been great. Amy was a pleasure to deal with and was always so upbeat and helpful! Thanks so much!
Samantha Β· 25 April 2024
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1/5
GoogleMost unprofessional company I have come across. Amy never gets back to clients. Number of us put offers for a property and after weeks heard nothing from her. Was told from another person who offered that a large sum was taken in cash to make sure their offer goes ahead. Stay away from this dodgy company.
Pav Β· 24 August 2023
Agent replied Β· 23 August 2024
Hi Pav, I'm afraid we cannot locate any record of an offer under your name. We deal with all offers as equal and absolutely do not provide preferential treatment to any, just the same great customer service. We are heavily regulated and any such act would be against all governing bodies regulations. If you would like to discuss this further please do get in touch with the office.
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5/5
GoogleI had an extended buying process on my flat. Throughout Amy was fantastic, always on hand, super supportive and keen to help get the deal concluded. She was superb. Thanks again!
Joshua Β· 27 December 2023
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5/5
GoogleAmy was simply the best to deal with. We have just completed our house purchase and Amy was so professional and friendly to deal with at all times throughout and I wish her all the best.
Andrew Β· 24 August 2023
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5/5
GoogleAbsolutely excellent!
George was extremely helpful and communicative throughout!
Would definitely recommend
Shamford Β· 27 November 2024
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1/5
GoogleI would give a 0 star if I could. Absolute shambles from the start.
They are meant to open at 9, donβt answer the phones till 10. We submitted over asking price for a property, to which they needed to have a meeting with the customer ( their words) we waited till the Thursday to get the answer β¦nothing. Then rang up and she said we will definitely have an answer by Friday at the latest, again nothing. I emailed the company to withdraw our offer and the response I got was she never said a date.
Little does she know my partners phone records for work purposes and we have all the proof for the continuous let downs. These people donβt care about you or your money we should have learnt from the past reviews.
Avoid avoid avoid.
Mitchell Β· 28 October 2023
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5/5
GoogleI recommend this company, George is my contact and is a great asset - very quick at responding, friendly and professional
Thank you George!
Megan Β· 26 March 2024
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1/5
GoogleWhat can I say other than if you value your time focus on projects that do not involve this joke of a company.
They do not return calls, emails or even turn up for viewings.
Legitimate, proof backed offers are ignored and properties sold for considerably less. This can only lead to the conclusion these cowboys have buyers already and operate on backhanders and thus ignore legitimate higher offers.
Five of the six directors all share the same surname and evidently sing from the same underhand hymn sheet.
Congratulations on achieving considerably less for your clients, they should be holding you accountable.
Jay Β· 24 August 2023
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5/5
GoogleGeorge dealt with our house purchase, which was far from a straightforward process. He was always at the end of the phone when we needed him, liaised with all other parties involved brilliantly and kept on top of everything really well and I couldnβt recommend him highly enough.
Alex Β· 23 November 2024
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5/5
GoogleWe recently purchased a house from Pantera Property. We feel the overall process went really well. Amy White accompanied us from the very first viewing to handing over the keys. She has stayed in touch and kept us updated throughout the whole process. She is an absolute credit to her employer and I wish her all the very best for the future.
Rehmat Β· 26 March 2024
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1/5
GoogleThe worst experience. I tried viewing a property through this company and I was left waiting outside as no one turned up. Then after eventually viewing it at an open house I put a bid in. Ross then called me and left a voicenote calling me by my name then correcting himself and calling me by someone else. When I called back and verified my name he still called me by this other person and said I got the house. Then when I clarified that wasn't me he said, "oh sorry you didn't get it". I have never been let down so much in a short time by one company
Jimmer Β· 24 August 2022
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5/5
GoogleGabby is very helpful. Always keep us updated and informed. We are very happy with her work!
Li Β· 27 November 2023
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5/5
GoogleBought a property through these guys like estate agents used to be reliable always available and as was a corporate sale we were both eager to get it done asap and they were knowledgeable about how that side of the process works. Big shout out to AMY that's who i delt with throughout if carlesberg made estate agents be this one. really dont understand the bad reviews
Sussex Β· 24 August 2023
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5/5
GoogleFabulous company! Amy was very approachable, nothing was too much hard work, couldn't recommend more.
Ben Β· 28 October 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.