Every review we hold for the Harrogate office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotVery helpful at Mayfair Lettings
Very helpful at Mayfair Lettings! Excellent service from start to finish.
Will · 12 May 2021
Agent replied · 14 June 2024
Hi Will, thank you for taking the time to leave us a review. Our team are always happy to hear how well we have supported our clients.
★★★★★ 5/5
GoogleI can’t fault the way the sales team at CJ handled the sale of my grandparents property. They were attentive and catered to our family’s (quite onerous) needs brilliantly. I would highly recommend using them and thank the team for their patience, unfaltering support and cheerfulness throughout the process!
Chrissie · 24 October 2018
★★★★★ 5/5
TrustpilotExcellent service
Very professional, and friendly service:)
Emma · 8 February 2022
Agent replied · 14 June 2024
Hi Emma, thank your for the positive review!
★★★★★ 5/5
GoogleI found Kate at Carter Jonas very professional , she answered all our Questions and was very knowledgeable about the property. We found the whole process from start to finish very professional, we would definitely recommend using Carter Jonas.
Diane · 11 October 2021
★★★★★ 1/5
TrustpilotPoor
As a landlord I won't use them again - released the tenant's deposit without making proper checks.
John · 25 October 2016
Agent replied · 14 June 2024
Hello, thank you for your feedback.If you would like to discuss this matter further, please contact feedback@carterjonas.co.uk
★★★★★ 1/5
TrustpilotThey are disgusting
They are disgusting, bad service with bad manners.
Natalie · 16 March 2021
Agent replied · 14 June 2024
Hi Natalie, we are sorry to see this review, if you have any specific feedback for teams to improve our service, please get in touch marketing@carterjonas.co.uk
★★★★★ 5/5
TrustpilotMaddy Peris
Excellent service from Maddy Peris
Tiffany · 7 October 2021
Agent replied · 14 June 2024
Hi Tiffany, thank you for the five star review!
★★★★★ 5/5
GoogleI recently purchased a house in Harrogate and decided to rent it out. Kate Brown of Carter Jonas was not only efficient .. finding me a tenant within two days ! She was super professional ,easy to work with and very reasonable on price.
Lucy · 11 October 2019
★★★★★ 5/5
TrustpilotGreat Mayfair Team
Great Mayfair Team! Excellent service.
Hugh · 12 May 2021
Agent replied · 14 June 2024
Hello Hugh, thank you for the great star rating!
★★★★★ 5/5
GoogleThroughout the sale process the staff at Carter Jonas have been excellent. Alison Bulmer has kept me in touch at all times with proceedings, and has been really helpful with her suggestions as to how best to present the property. I cannot thank her enough.
Paul · 24 October 2017
★★★★★ 5/5
GoogleAlison at Carter Jonas looked after us all the way, in selling our property. Excellent service, great publicity of the property and professional negotiation resulted in us selling and completing within 2 months of the house going up for sale.
Rob · 24 October 2018
★★★★★ 5/5
Trustpilot⭐️⭐️⭐️⭐️⭐️
Laura · 24 February 2026
Agent replied · 4 June 2026
Hi Laura, thank you for your review. We are delighted to hear that you received such a supportive and professional service from Ed. Please do not hesitate to contact us if you need anything else in the future.
★★★★★ 5/5
GoogleRating only, no written review.
G · 16 February 2026
Agent replied · 16 April 2026
Hello, thank you for the five-star rating!
★★★★★ 5/5
GoogleTony Wright provided an experienced guiding hand through a couple of difficult issues with the sale. Thank you.
Mary · 11 October 2020
★★★★★ 5/5
GoogleExcellent service From Kate and all the team made moving very easy. Would highly recommend them
Daniel · 11 October 2020
★★★★★ 4/5
TrustpilotGreat agents very supportive.
Great agents very supportive.Currently in the process of changing our solicitors on their advice. Really great guys.
Anna · 5 March 2020
★★★★★ 5/5
TrustpilotGreat firm.
Rating only, no written review.
Consumer · 3 December 2025
★★★★★ 5/5
TrustpilotGreat service
Great service!
Colette · 19 September 2025
★★★★★ 5/5
GoogleSmooth professionalism throughout the whole process. Excellent !
David · 24 October 2018
★★★★★ 1/5
Trustpilotvery unprofessional
Rating only, no written review.
Eugene · 29 April 2022
Agent replied · 14 June 2024
Hello Eugene, we are sorry to hear you did not have a positive experience with Carter Jonas. Please can you email the details of your issue to feedback@carterjonas.co.uk and we will look in to the matter as soon as possible.
★★★★★ 5/5
TrustpilotExcellent help from Kate in Fulham
Rating only, no written review.
T · 10 December 2021
Agent replied · 14 June 2024
Hello, thank you for the positive star rating!
★★★★★ 5/5
TrustpilotVery efficient and helpful
Rating only, no written review.
Mrs · 15 October 2021
Agent replied · 14 June 2024
Hello Mrs Anstey, thank you for five star review. We are happy to have helped!
★★★★★ 1/5
GoogleRating only, no written review.
Chris · 11 October 2021
Agent replied · 22 October 2024
Hi Chris,
Sorry to see you have left a negative rating. We're always happy to receive feedback to further improve our services, and would be happy to look in to your specific case if you'd like to send over some details to marketing@carterjonas.co.uk
★★★★★ 5/5
TrustpilotVery helpful and friendly team
Rating only, no written review.
Julie · 2 June 2021
Agent replied · 14 June 2024
Hello Julie, thank you for the great star rating - we are happy to have helped!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.