1/5
TrustpilotSuch poor service
Such poor service. Do not use. I wish I had asked around before appointing them. I’ve later been told of bad experiences from many people.
Trusted Agent profile · Harlow
William H Brown Harlow reviews
★★★★★
1,191 reviews across 2 platforms
15 Broad Walk, Harlow, CM20 1HX, CM20 1HX
William H Brown's office in Harlow, at 15 Broad Walk, is rated 2.1 out of 5 across 1,191 reviews on two platforms.
Reviews
Every review we hold for the Harlow office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotWas contacted by brian about a flat and…
Was contacted by brian about a flat and offered as first person to go and view it. He did an amazing job. Was very friendly and polite, talkative and very professional. We accepted and he got things done so quick. Very happy with my first home experience. No stress.
5/5
TrustpilotThe Framlingham branch team have been…
The Framlingham branch team have been great to work with. Jolly, responsive, great communication.
5/5
TrustpilotFantastic service …
The team at William H brown harlow are absolutely fantastic and very efficient and friendly I've had a trouble free smooth experience And every little detail has been taken care of Having moved a few times in the past This has been by far the best service I've had I'd highly recommend
1/5
TrustpilotAvoid
My husband signed without me due to their 'special offer' - what rubbish and how useless they were 4 viewings NO one ever turned up to show house - i re-valued price in line with others then showed/sold it myself but their terms and conditions cover this so fees all stand - AVOID go to professionals instead.
5/5
TrustpilotW.H.Brown King's Lynn Letting Dept
W.H.Brown King's Lynn Letting Dept. team of Curtis and Amie, I found to be Excellent. Always on hand ....or never failed to phone back keeping me in the picture. Always there with Advice and ready to source it if they didn't know.
1/5
TrustpilotEmailing me property listings without…
Emailing me property listings without me opting in for such a thing. Was also for random properties that could not be considered relevant to my interests. Also spamming me at midnight so my phone kept waking me up with notifications. Extremely poor behavour from an estate agent who wants my business
1/5
Trustpilotapart from the fact they cannot list…
apart from the fact they cannot list inventory properly so you end up purchasing incorrect fixtures within a property when purchasing a house they also screw you over with money offered by vendors, stay clear of these people they are all about commission, Shocking
1/5
TrustpilotSlow & evasive
I felt the agents were not straightforward and were evasive, slow, patronising, and, I felt, on the verge passive aggressive. I’d advise people to check out this agent’s policies thoroughly and get them in writing if you have proceed with them. I would not recommend them at all.
2/5
TrustpilotNot the best
Not only were they slow to get us viewers, they recommended a solicitor who turned out to be the worst ever in our opinion. The photos they took of our house made it look like Toy Town.
5/5
TrustpilotAmazing fast to the point service
I had a grate professional Service from Leselie & Davyd they worked fast and and at some points over and beyond with out drop of service. The best part of my experience with renting out my house was the honesty i received from Leselie that I did not find with other agents
5/5
TrustpilotJade came round from Crystal peaks…
Jade came round from Crystal peaks branch to value my home . She was very friendly helpful and professional . Followed all COVID Protocol . Was extremely helpful offering advice . Followed up with the valuation by email really quickly . Would recommend the service offered.
1/5
TrustpilotOverpriced liars
Overpriced liars. Giving false information at the point of sale, which includes lying about prospective buyers queuing at their door for the type of property through to how much the fees are by not clearly including the VAT in the price. Will never ever touch again and wouldn't recommend them on anyone.
1/5
TrustpilotW H Brown St Albans James Townshend
W H Brown St Albans They are the worst especially JAMES TOWNSHEND he is a liar, never tells the truth, does not passed messages on, never gives correct information to anyone concerned, always blames someone else STAY AWAY FROM THEM
5/5
TrustpilotI don't know why so many people are…
I don't know why so many people are writing bad review.My experience with this company was brilliant because of Rob Jones, a mortgage advisor in Grays Branch. What a fantastic professional gentleman i came across with. Use him as for me he is the best broker i know so far.
5/5
TrustpilotRon Jones the best
I was helped by rob jones. He is an outstanding guy. He helped me anytime I emailed or called regardless of situation and always made me feel like a valued customer . If you are looking for someone to deal with he won’t steer you wrong !
1/5
Trustpilotpoor at william h brown pudsey...
poor at william h brown pudsey.... meant to set up a open day.... no photos done until 5 days before open day... despite pushed... in end had to lower price for quick sale... really should get refund as poor delivery ... once sold another staff member took over and handled it well
5/5
TrustpilotProfessional and fast
Professional and fast! We had been looking for months before going to William H Brown and Molly found us what we were looking for in a matter of weeks.
1/5
TrustpilotDISCUSTING
Something has recent happened which is unfortunately a private matter so cant go into detail but the way WHB have behaved is utterly discusting. two faced and completely untrustworthy. dont waste your time on another bad review, just avoid! WHB take a look at yourselves.
1/5
TrustpilotIf I could leave no stars I would have…
If I could leave no stars I would have done. DO NOT use this letting agency. It's just mistake after mistake...and then they get personal. Rude and defensive. Tell lies to cover their mistakes and give false information. They seem to forget that we are paying their wage.
1/5
TrustpilotKeep phone me when I told them on more…
Keep phone me when I told them on more than one occasion to take my name off there calling list im not interested.
1/5
TrustpilotTerrible services if you're buying from…
Terrible services if you're buying from them. Make you wait ages for keys useless
1/5
TrustpilotUnfortunately not a great experience…
Unfortunately not a good experience from the Grays Branch of William H Brown Estate Agents.
1/5
TrustpilotGt Yarmouth branch office the most…
Gt Yarmouth branch office the most inefficient Estate agent I've ever dealt with. No concept of customer service whatsoever.
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