Every review we hold for the Haringey office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI rented a flat through Star Estates for almost five years, and I couldn't be happier with the experience. The team has always been friendly, professional, and easy to deal with. They never bothered me unnecessarily, but were always quick to help whenever I needed something. It's rare to find an agency that treats tenants with such respect and understanding.
Special thanks to Kostas, Evita and Andi :)
Highly recommended!
Maria · 24 October 2025
Agent replied · 23 December 2025
Thank you Maria- it has been a pleasure having you as a tenant !!
★★★★★ 1/5
GoogleAppalling and extremely unprofessional service from top to bottom. The workers they send to complete 'repairs' are incompetent, unable to carry out basic jobs to even a satisfactory standard. However the worst is the attitude of the staff in the office. They are extremely rude, aggressive and patronising, particularly to women or anyone they perceive to be vulnerable. Andy is a prolific offender. I would not give them a paper bag to manage, let alone a flat or a tenancy agreement. Avoid at all costs.
Paula · 25 October 2023
Agent replied · 24 October 2024
It is very unfortunate that when people decide to write a review of their experience it is always one sided and biased, the works that were being carried out outside the property had nothing to do with Mrs/Ms Dom but she felt it necessary to come out of her flat and criticize the workmen who were working in the pouring rain to fix the fault... when I arrived at the property I was met by a a lady who was franticly shouting who turned out to be Mrs/Ms Dom... after a short conversation Mrs/Ms Dom asked where I was from originally, I explained where I was from and then I was bombarded with a barrage of insults and racist abuse about the country I am from and about the people from that country, at this point to avoid any further confrontation I left the property.
What I would like to say to Mrs/Ms Dom, in future, if you decide to write a review, have the decency to tell the truth about what really happened
Andy
★★★★★ 5/5
GoogleI’ve rented with star estates for the past 5 Years. I highly recommend them. Everything went very smoothly, very good quick communication. They are very helpful. Thank you to Nev and Team 🤗 …
Parisa · 16 January 2026
★★★★★ 5/5
GoogleI've been with Star Estates for four years and couldn't be happier. The agents were incredibly helpful, and I was very happy living with them. It was the only agency I found that was pet-friendly, and I never had any issues with my dog. The staff, Evita and Andreas, were always there to help and make life easier. I would definitely go back.
Emmi · 10 February 2025
Agent replied · 23 January 2025
Emmi, it was a pleasure having you as a tenant! We wish you all the best for your future! :)
★★★★★ 1/5
GoogleExtremely unprofessional. I have my property listed and for sale and looking for a 4 bed in the N8 postcode so thought this agent to have local knowledge and walked in.
There was about 8 people inside, not one of which was doing anything other than some office banter between the cleaner and a lady at the back. I stood in front of a man seated at the front desk who couldn't even be bothered to raise his head to acknowledge me.
After 30 seconds he looked up and I asked if I could speak to someone regarding sales. He asked me to sit down after eluding to himself being an appropriate staff member.
Suddenly the phone rung, he picked it up and started a lengthy conversation with what was clearly not a member of the public as he was saying things like "They are not stupid. They have their own accountants"
He carried on speaking very slowly with no urgency whatsoever and no consideration for myself. After 5 mins of what was evidently going to be a lengthy conversationI interrupted to ask him if anyone else could help and he asked an older member of staff to look after me.
This man was too busy playing with a toddler who was waiting on a chair and after what seemed to be a 20 second pause reluctantly beckoned me over to sit down.
No thank you. If that's the level of professionalism and care they are capable of, I would never trust them with the most important and stressful transaction of my life.
Use your own judgement but better to avoid.
Mo · 26 October 2019
★★★★★ 1/5
GoogleStar Lettings is the worst Letting agent and Landlords I can think of in this country. They do not care about the Tenants and the property. They do not repair the property. They abuse and threaten tenants to leave if asked for any repair work. The staff are very very very rude!!!! Avoid this letting agent at any means!!!!! If there was any thing below 1 Star I will give them that. They do not deserve any Star at all.
Taj · 26 October 2018
★★★★★ 5/5
GoogleI'd like to thank the real estate agency staff for their professional work! The office made a very pleasant impression; all issues were resolved quickly and smoothly. I was very pleased with the result. I would highly recommend them!
ELENA · 23 November 2025
★★★★★ 5/5
GoogleStar Estate and Lettings were very professionally and easy to work with. There was great communication and all our questions answered. I would highly recommend if you are looking for rental agents in the area.
S · 16 April 2024
★★★★★ 5/5
GoogleThey managed my properties for 5 years and we're great and didn't charge high fees whilst maintaining the properties, I dealt with Nick and Nev mainly highly recommend.
Mark · 15 June 2024
★★★★★ 5/5
GoogleI lived in a property managed by star estates for three years and had a very positive experience. Any issues were dealt with professionally and very quickly, it was always a pleasure to speak to the reps and I felt so supported as a tenant. …
Paris · 16 April 2024
Agent replied · 24 October 2024
Paris thank you so much and we appreciate your kind words. We wish you the best :)
★★★★★ 5/5
GoogleI have worked with Star Estates for years, very friendly local based company. Highly recommended the team at Star Estates, the are a both professional and reliable company to work with. A+
Chris · 24 October 2025
★★★★★ 5/5
GoogleI've had the pleasure of being a tenant under Star Estates care for the past decade, and I couldn't be happier with the experience. Throughout the years, nothing has ever been too much trouble for them. Whenever I've encountered maintenance …
Joanna · 16 April 2024
Agent replied · 24 October 2024
Joanna, it has been a pleasure. We wish you the best in the future :)
★★★★★ 1/5
GoogleThe worst and most unprofessional estate agents I have ever come across. The lettings agent, Nick is extremely rude and unhelpful. There were several issues with the house that we rented for a year- damp, leaks, problems with the boiler which took several months to resolve at any time. Avoid this company at all costs.
Att · 27 October 2014
★★★★★ 5/5
GoogleHave been renting a flat for almost 4 years with them and have no complaints. Boiler issues were dealt with efficiently, deposit returned with no issues. Nev is friendly and professional, others might be a bit dismissive sometimes. All in all - decent agency.
Indra · 25 October 2020
★★★★★ 1/5
GoogleIf you want your life to be in danger and you want to live in a mold and rodent infested property. Rent a property from star estates and Lettings. The worst company to deal with. Terrible company, run by terrible people
Jay · 12 December 2024
★★★★★ 5/5
GoogleIt was really great working with you to help a tenant renew their tenancy and prevent them from becoming homeless.
Properties · 11 April 2024
Agent replied · 24 October 2024
Pleasure to work with you too :)
★★★★★ 4/5
GoogleAttention and without bothering for anything..Thank you
MabelGra · 24 September 2025
★★★★★ 1/5
GoogleStar Lettings need to seriously improve their services for existing clients, as it is extremely poor. Their response to clients' needs is very slow. I have been waiting for nearly a year now for them to undertake some work in the property. I have given up hope and decided that the only way I can express my feelings is to write a review. Hope it'll make them realise their mistakes and help them to treat their clients as humans.
I will wait for their response and if it's positive then I'll write a second review and might add more stars. But right now in my opinion star estate does not deserve any stars at all.
A · 26 October 2018
★★★★★ 5/5
GoogleI recommend star estate agency to anyone looking to move homes in London. I have rented from them for the past two years in a very nice house and it was a very smooth and comfortable process with no issues. …
Parisa · 16 April 2024
★★★★★ 1/5
GoogleAvoid at all costs. Don’t say I didn’t warn you. Rude, unprofessional and completely incompetent
Toni · 12 November 2024
★★★★★ 1/5
GoogleTragic agency, not nice service, lies that the houses are under the offer and do not want to show. Beware of these agencies and services. :((((((((
Laura · 25 October 2023
★★★★★ 5/5
FacebookAre you still on the fence on whether Star Estates & Lettings will meet your requirements? I can boldly tell you they will beat your expectations. I purchase my dream apartment through this agent and the whole process was carried out without any issues. They are perfect for all your property needs!
Randon · 3 December 2019
★★★★★ 5/5
GoogleLet a couple of my rentals through them and they are great
Angelo · 16 April 2024
★★★★★ 1/5
GoogleTheir flats are full of rats, and the buildings are dangerous, they hide information about problems in the houses such as humidity, and more rats, damaged taps...TO COVER THE MONEY THEY HIDE EVERYTHING AND THEN THEY DO NOT FIX ANYTHINGNegativeResponsiveness, Quality, Professionalism, Value
Marce · 24 January 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
