Trusted Agent profile · Haringey
★★★★★
2,182 reviews across 2 platforms
418 Muswell Hill Broadway, London, N10 1DJ, Haringey, N10 1DJ
Dexters's office in Haringey, at 418 Muswell Hill Broadway, is rated 4.4 out of 5 across 2,182 reviews on two platforms, including 354 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of eight awards Dexters won in 2026. See how it compares with other estate agents in Haringey.
Every review we hold for the Haringey office, from every platform, shown as written. First names only.
5/5
TrustpilotOlivier has been very helpful in…
Olivier has been very helpful in sorting out any queries we have with our flat. His speed and efficiency have meant issues have been resolved quickly.
Dear George, Thank you for taking the time to leave a lovely review regarding Olivier. Kind regards, Asma Chughtai, Customer Relations Team
1/5
TrustpilotNightmare
Absolutely awful. You update one and less than a hour later another will chase for an update. It was apparent that they were not communicating with each other which resulted in sharing similar information with different agents slowing down the process. When communicating information to the agents they will repeat the same questions which clearly showed a lack of professionalism and attention to detail. The agents will also bombard you with a constant influx of emails and phone calls. While I understand the importance of staying informed, the excessive frequency of their communication became overwhelming. It felt as though I was being inundated with updates that could have been consolidated or provided in a more organised manner. This constant barrage of communication often left one extremely frustrated, as it seemed like the estate agent lacked a clear understanding of the conveyancing process and time it takes to buy a house as there is often more parties involved. Agents also had a habit of agreeing to things with out communicating the same, this lack of consultation only caused further problems. Liz widdicombe was a nightmare to deal with, ever heard of personal space? You must not have many friends considering how you blow up peoples phones and inboxes if they do not respond to you straight away. It was very obvious the agents lacked understanding of a property transaction and was apparent that they were just greedy for the commission no regard for the those involved in the process.
Dear Sal,I am concerned to read your 1 star review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this for you. Many thanks. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotNabeel in Dexters is an excellent…
Nabeel in Dexters is an excellent Senior Property ManagerWhen I had an issue with some tenants he went out of his way to investigate and resolve fairly. In these days of standardised emails and lack of interest /service it is fantastic to know someone who takes pride in their work and follows up. Great to find someone who is happy to talk or help and give a Service
Dear John, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
5/5
GoogleAlex was brilliant and the whole experience from booking a viewing to moving into our new home was made really easy and efficient with her help. With any problems or any concerns she has been available and efficient at providing the relevant support and answers and has made everything a lot less stressful. Thank you!
Dear Emma, We are really pleased to read your positive review regarding the service from CJ Delemere. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleAlex at CJ Delemere has done an amazing job in helping me to move into my new home! She has been consistently prompt and efficient in her communication and was able to deliver a great service throughout. Alex is very professional, as well as approachable, making her an effective and pleasant agent to work with.
Dear Lulia, I am writing to say thank you for your kind comments about the service you received from CJ Delemere. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
5/5
TrustpilotThanks Kiera!
Our property manager Kiera has been really helpful with all of our maintenance requests, keeping us updated with progress and making sure that everything has been fixed.
Dear Hannah, Thank you for taking the time to leave a lovely review regarding Kiera. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotExcellent service
Natasha and the team have been brilliant. A professional, proactive, hassle free service is what I was looking for, living abroad. Dexters has more than met my expectations.
Dear Peter, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotWell done, Dexters
I have been a property professional for over 40 years. I don't suffer fools for long, so it says a lot about Dexters' lettings agency and management teams that I've stayed with them for about six years. Anthony Grundy of Dexters has just successfully negotiated a slightly tricky renewal for us, striking the right balance between our wish for an affordable rent for our long-term tenant, whilst not having the mickey taken entirely, in what are challenging economic times for renters. Thanks, Anthony. Well done. DL, Chief Executive
Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotExperience made particularly good by…
Experience made particularly good by Alex, a property agent here who is prompt replied and provides clear and helpful support.
Dear Duncan, Thank you for taking the time to leave a lovely review regarding Alex. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotLedi Peka amazing property manager!
I am very happy by Ledi Peka service. She is very professional, friendly and helpful! I recommend Ledi Peka and Dexters team!Best wishes and Merry Christmas!Khrystyna
Dear Христина, Thank you for your kind comments regarding Ledi and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleMathew was really nice when showing the property we visited. He explained all the necessary details and make himself available to answer any questions.
5/5
TrustpilotMonika is always very attentive
Monika is always very attentive, thorough, professional and friendly.
Dear Sharon, Thank you for leaving a 5* review.We look forward to seeing you again in one of our offices. Kind regards, Asma
5/5
TrustpilotRenters issues resolved very quickly
Donalina was very approachable and responsive, thanks so much for sorting some renters issues so quickly and effectively
Dear Tiffany, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotA big thank you to Chris McCandlish and…
A big thank you to Chris McCandlish and his team who are always willing to help with a positive attitude and a forensic approach to property management.
Dear Oliver, Thank you for taking the time to leave a wonderful 5* Google review. Chris will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotGreat experience
I had a fantastic experience with Dexter in my search for a rental flat, and I want to give a special shoutout to Vicky for her exceptional assistance
Dear Jessie, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotGreat and professional service
Great and professional service. Particularly Daniel Grossman is a very helpful and enthusiastic agent who is doing his best to help his clients. Very happy with the service they provide.
Dear Sylwia, Thank you for your kind comments regarding Daniel and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotFabulous Agent
Zahra has been managing one of our apartment for a number of years. We found Zahra to be highly competent & efficient and always available when we call or email. Thank you.
Dear Harsh, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
1/5
TrustpilotUnprofessional
We moved from our flat in March, since that time we are trying to get back reimbursement which Dexters agreed to give us back due removing kitchen for two days. Until today we didn’t receive money back. Every month when we chase them, sending emails they are replying that by “14th “we should get our money back. Obviously still didn’t receive it. Very unprofessional and unreliable company. When everything is fine you won’t realize but when you face the issue in your flat/house problems start.
Dear Aneta, I am sorry to read your 1 star review. I have forwarded your comments onto our area director who will be in touch shortly. Kind regards, Asma Chughtai, Customer Relations Team
4/5
TrustpilotAshley Griffiths has been a great help…
Ashley Griffiths has been a great help throughout the rental process. Polite, efficient and a pleasure to have contact with. I would highly recommend Dexters, very professional throughout.
Dear Linda, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotOutstanding Service and Support by Lily
Lily has been nothing short of remarkable. As a property manager, her responsiveness and dedication to ensuring a comfortable and hassle-free living experience have been exemplary!
Dear Jeffrey, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
Trustpilot5 Star!
Alistair was very efficient and involved, thank you for your assistance.
Dear Courtney, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us if you have any queries. Kind regards, Asma
5/5
GoogleWorking with Arturo was an absolute pleasure! His understanding of the property market is truly remarkable. Thank you Paul
Dear Paul, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team
1/5
TrustpilotAppalling estate agents
Appalling estate agents. We moved out of the property 20 days ago and the landlord agreed to the full reimbursement of the deposit. As Dexter's holds the deposit, they're not reimbursing our deposit and no one is responding to our emails either. Customer service worse than poor! They only ever created problems when we were living at the property and now they're trying to steal our deposit. Literally no one is replying to our emails.Reply to query. I find it very odd that you can't find me on the database. You still have our deposit. Liaise with Dexter's North, we have given them till 12pm tomorrow to reimburse our deposit after which we will be filing and official complaint and the team at TDS where you pay a premium has assured us that they will assist us with getting our deposit back. I will not be emailing you privately as you requested. As I have sent several emails and your colleagues have failed to respond.
Dear Sayyada, I am sorry to read your 1 star review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this for further you. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotGreat Staff
We have been using Dexter for a number of years now we had a problem with one of our properties they have been so helpful with sorting out for us Hayley is very responsive and dealt with every question we asked and sorted the whole problem out with a very successful outcome Thank you very much. would highly recommend Dexters Also help was received from Harriet
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Tell us what you need and we'll put you in touch. Dexters Muswell Hill hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Haringey.
Yes. Dexters Muswell Hill won Gold in The Trusted Agent 2026 awards.
