Trusted Agent profile · Haringey

Dexters Muswell Hill reviews in Haringey

★★★★★ Great

2,177 reviews across 2 platforms

418 Muswell Hill Broadway, London, N10 1DJ, Haringey, N10 1DJ

Dexters's office in Haringey, at 418 Muswell Hill Broadway, is rated 4.4 out of 5 across 2,177 reviews on two platforms, including 354 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of eight awards Dexters won in 2026.

Google logo

4.8 / 5

354

Reviews on Google

This office

Trustpilot logo

1,823

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Haringey office, from every platform, shown as written. First names only.

5/5

Google

Dexters have helped us sell our house and reach very close to asking price. It was not always simple or straight forward but through professionalism, perseverance and experience Dexters have helped us reach the desired outcome and complete the sale. Marlon is a knowledgable and experienced agent who is always ready to help. I would recommend DextersPositiveProfessionalism, Value

Zhenya · 12 January 2022

Agent replied · 11 January 2025

Dear Zhenya, we are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

Five stars for Onur Guzeloglu! Very professional, reliable, friendly and a great listener. I had a great experience with him yesterday. He made the process of finding a home easier to manage by sharing his advice and experience. Thanks Onur.

Demet · 23 October 2023

Agent replied · 22 October 2024

Dear Demet, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Highly recommended Dexters. From the first meeting throughout the process they’ve been excellent. Highly professional, friendly, very quick to respond, and have helped us every step of the way. A shout out to Jamil and Marlon who have been fantastic.

Poppy · 23 October 2023

Agent replied · 22 October 2024

Dear Poppy, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Dealt with Matteo and Onur, who were both super responsive and professional. With their help, we were able to find a great home very quickly. And they were very thorough with providing aftercare and answering all our questions. Super satisfied.

Pearl · 23 October 2023

Agent replied · 22 October 2024

Dear Pearl, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

excellent service

I would highly highly recommend coming to dexters, the staff here are incredible especially Khadija in the city and east team 3, she gave excellent service and helped answer all my enquiries and now all my issues are solved!

Sameeya · 15 November 2023

Agent replied · 22 October 2024

Dear Sameeya, Thank you for taking the time to leave a lovely review regarding Khadija. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

We had a window in our flat…

We had a window in our flat unexpectedly shatter this week, which ended up being more stressful than we anticipated due to delays and confusion around getting it repaired. Throughout the whole situation, Ryan Campbell, the property manager was absolutely fantastic. He took the time to listen to both me and my housemate, offered clear and practical advice, and made sure we felt genuinely supported.

Rose · 19 December 2025

5/5

Trustpilot

A big thank you to Rai Gega, our Tenancy Manager

He was helpul and supportive during our recent tenancy renewal in Hanwell and also managed a quick turn-around, so that our tenancy was renewed in less than a month.

Loredana · 18 September 2026

5/5

Trustpilot

I've previously been a Dexters tenant…

I've previously been a Dexters tenant since 2022 and whilst I have concluded my tenancy with them, I'd like to give Olivia Singham a big shout out for being so helpful in processing the end of my tenancy. She is very proactive and responsive, very flexible in terms of the demands from both the tenant and landlord side. Great job all around and many thanks!

Cristhel · 17 December 2025

5/5

Trustpilot

Olivia Singam was really helpful upon…

Olivia Singam was really helpful upon our move in! All queries were dealt with promptly and efficiently!

Charles · 17 December 2025

1/5

Trustpilot

Disappointed !

Ed******. One of the sneakiest agent.He harassed us to let people do some works and we found out that they have been using utilities and had us pay for it. Hundreds of pounds...He just kept ignoring phone calls and emails and randomly replying to say that he is discussing with the company to get us paid back.I wouldn't trust dexters agents. They will lie to you and make you believe that you're having a good deal (e.g. asking to not discuss rent with neighbours, which I did obviously and literally had a group chat) then harass you to leave them a review on-line. SMH.And if the review is not positive, they will try to get it removed!

Ff · 8 April 2024

Agent replied · 22 October 2024

Dear FF, I am sorry to read your 1* review comments. I understand you are already in contact with our Area Director. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Jadasa is an excellent property…

Jadasa is an excellent property manager! Jadasa responds promptly to calls and/or emails and coordinates maintenance/repairs to be completed in a timely manner. Oftentimes things are repaired same day. I am grateful to have her managing our home.

Alexandra · 30 November 2023

Agent replied · 22 October 2024

Dear Alexandra, Thank you for taking the time to leave a wonderful 5* Google review. Jadasa will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

The Team made it extremely easy to move…

The Team made it extremely easy to move in. They addressed all of our concerns quickly and efficiently. Petros was always on hand to talk and he listened with ease.

Rohan · 16 May 2024

Agent replied · 22 October 2024

Dear Rohan, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

I have immense gratitude for Jadasa…

I have immense gratitude for Jadasa Andjadiumi as she's helped me so much during my time with Dexters. Jadasa was always kind and professional with me. She was invested in finding solutions to my problems. Thank you so much!

Alis · 30 October 2023

Agent replied · 22 October 2024

Dear Alis, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Ella from Dexters

Ella, as always is a great Representative for Dexters. Always polite, knowledgeable and helpful.

Steve · 20 May 2026

Agent replied · 28 May 2026

Dear Steve, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma

5/5

Trustpilot

I submitted an issue in my flat and…

I submitted an issue in my flat and they get back to me promptly! Petros was really helpful and ensured that my concern will be resolved asap.

Mohammad · 5 July 2024

Agent replied · 22 October 2024

Dear Mohammad, Thank you for taking the time to leave a lovely review regarding Petros. Kind regards, Asma, Customer Relations Team

1/5

Trustpilot

BAD EXPERIENCE WITH BUYING FLAT

Purchased our first flat from Dexters, they delayed giving us the key by ten days to give them enough time to paint and clean flat. After 10 days we received a filthy flat, with furniture left behind, not even one surface was clean. No paint either. They blamed it on 'third party'.Horrible experience. Would not recommend to work with them to buy property. We had the worst experience buying our first flat with them. AVOID AVOID AVOID

AQ · 29 May 2024

Agent replied · 22 October 2024

Dear AQ, I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this further for you. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Alistair Maclean was a pleasure too…

Alistair Maclean was a pleasure too work with form a conveyancers point of view - willing to help but also willing to let us do our work and keep the parties happy and informed.

DB · 16 February 2024

Agent replied · 22 October 2024

Dear DB, Thank you for taking the time to leave a lovely review regarding Alistair. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Excellent Service. Many Thanks to Mia

I assume everybody knows how difficult to rent a flat in the Uk for a first time…However I would say many thanks to Mia for making this happened for me. She’s been there anytime I need a help. She even answered my silly questions, guided me and helped me to get a beautiful flat. Many thanks.Kerem

Kerem · 9 March 2022

Agent replied · 22 October 2024

Dear Kerem, Thank you so much for your comments, the team will be delighted you have taken the time to post these and award us a 5* review. I wish you well and hope that we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

2/5

Trustpilot

Took 10 months not to sell my flat

Dexters tried to sell a flat for me. The branch manager won my business by proposing a high valuation which in the end turned out to be unrealistic. However, I then received an offer quickly and accepted it. Then, in spite of my doubts about the buyer and several conversations with the guy at Dexters who was supposed to chase the buyer, 6 months later the buyer pulled out. Dexters put the flat back on the market and claimed to have found buyers who turned out to be false leads. After 10 months I gave up and used another, more realistic agent who isn't with a large chain of pushy salespeople. He gave good advice about pricing (and then about reducing the price), got an offer and has now taken the sale to completion. This positive experience has made me realise what a mistake it was to use Dexters in the first place.

Philip · 28 March 2024

Agent replied · 22 October 2024

Dear Philip, I am sorry to read your 2* review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this further for you. Kind regards, Asma, Customer Relations Team

5/5

Google

Alex has been such a wonderful lettings consultant to work with. She is readily available, responds promptly and has made a real effort to understand our needs and preferences as we look for our next rental. A true gem!

Hannah · 23 October 2023

Agent replied · 22 October 2024

Dear Hannah,Thank you for your kind comments regarding Alex and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Bradley Murray was our agent at C.J Delamere. We were lucky to have him. He is professional, polite and very effective. He found a flat that met our needs, worked with us to secure it on acceptable terms, and ensured the refurbishments needed were done. He is a pleasure to work with and we highly recommend Bradley and CJ Delamere without any reservations.

Paul · 23 October 2020

Agent replied · 22 October 2024

Dear Paul, Thank you for your great review regarding our CJ Delemere office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Hayley Marner Customer Relations Team

1/5

Google

I revisited this establishment after a year to reevaluate my initial one-star review. I wish to emphasize the lack of professionalism demonstrated by this agency, particularly in their limited support for tenants. A dispute arose regarding my deposit, during which the agency falsely claimed I overstayed, despite clear evidence from their agent confirming the timely return of the key. Upon moving in, the property was in disarray, and the absence of a systematic inspection process led to uncertainty about the property's cleanliness and condition upon move-out. Returning the flat in its original state, I now find myself entangled in a dispute initiated by the landlord, attributing the situation to the agency's failure to maintain a clear record of the property's condition. Regrettably, I cannot recommend this agency, and caution potential tenants against the risk of deposit loss without a determined response. I am currently engaged in a dispute, challenging the agency's false claims regarding my alleged overstay. Ok its 6months since I moved out! Got most of my deposit back. They wanted to give me £400 out of £2100. I got £1711 through TDS. I am relieved that the £500 charge suggested by the agency for my alleged delay in dropping off the key did not materialise. Dishonesty has no place in professionalism, and whoever initiated this falsehood should feel a sense of accountability. It is my sincere recommendation to avoid engaging with this unprofessional agency.NegativeProfessionalism

Babak · 26 March 2024

Agent replied · 22 October 2024

Dear Babak, So sorry to hear your experience with our Muswell Hill office was not as expected. I have forwarded your comments on to be review with our Area Director and the team. Please do not hesitate to contact us again in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Great Assistance from Mohammed Amin

I've been trying to get some work arranged in my property for several months without much success. However, Mohammed Amin was a great help and stepped in to get the access arranged as quickly as possible. Thanks Mohammed!

Mathew · 13 November 2023

Agent replied · 22 October 2024

Dear Mathew, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team.

5/5

Trustpilot

Victoria Nugent has been a great help

Victoria Nugent has been a great help throughout my move out process and further assistance on making this much more smoother. Thank you very much for all your support and constant updates for each stages.Wish you best luck!Kind regards,Nikhil.

Nikhil · 20 October 2023

Agent replied · 22 October 2024

Dear Nikhil, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma Chughtai, Customer Relations Team

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Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

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Has Dexters Muswell Hill won any awards?

Yes. Dexters Muswell Hill won Gold in The Trusted Agent 2026 awards.

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