Andrew Lloyd Estates Ltd Haringey reviews

★★★★★ 1/5

Google

Andrew Lloyd Estates is a very small team managing more properties than they can realistically handle, and the service reflects that. Most of our enquiries took a very long time to resolve, and we constantly had to follow up just to get basic updates. If you don’t chase them, nothing happens, which becomes very exhausting over time. Communication is inconsistent and often unclear. There were long delays, missed calls, unanswered emails, and instances where it felt like our enquiries were simply ignored. Even serious issues, like a roof leak, were repeatedly postponed and never properly fixed during our 1.5-year tenancy. Promises should be taken lightly, because you will need to remind them many times before anything is completed. The moving-out process was similarly slow and confusing, and we had to follow up multiple times to get our deposit processed. There were also moments that felt unprofessional, like sudden mentions of potential rent increases (which didn’t happen in the end) or staff going on long annual leave without any out-of-office message. On the positive side, the flat itself was great and served as our first home in the UK. If you find a property you love and it doesn’t require much maintenance, it might work for you. But overall, the customer service was very mediocre and left us feeling frustrated and unsupported throughout the tenancy.

Kyle · 9 December 2025

★★★★★ 1/5

Google

LANDLORDS BEWARE!! This organisation is incompetent on so many levels when letting out your property to a tenant. Will lie when presented with proof of their incompetence! Incapable of providing a service in line with the housing act! Happy for you to break the law leaving you at odds with the courts! Very unprofessional!! When presented with the facts about their mismanagement of your property, they will lie to you to cover things up. The owner Gina is not capable of running this letting agency due to her negligence and her lack of understanding of the law. Find another letting agent!!

Mustafa · 25 October 2021

★★★★★ 5/5

Google

I had a chance to rent a property through this agency in Southgate and was very happy from start to finish. Pascal Kaunas was a great support throughout the tenancy and made the whole experience very positive. Thank you!

Egle · 26 July 2024

★★★★★ 5/5

Google

I had a chance to rent a property through this agency in Southgate and was very happy from start to finish. Pascal Kaunas was a great support throughout the tenancy and made the whole experience very positive. Thank you!

Eglė · 26 July 2024

★★★★★ 5/5

Google

Recently moved to this agency. From the onset the process of marketing the property to finding tenants, the administration and the tenants moving in was a seamless transition. Have used other agencies in the past who have been very unprofessional and inattentive to landlords. Gina and her team have gone above and beyond their role in assisting us. Would definitely recommend using their services.PositiveResponsiveness, Professionalism

Sunil · 25 October 2021

★★★★★ 5/5

Google

If you are looking for a reliable and trustworthy estate agent, I cannot recommend Pascal Kannas enough. We have worked together on various matters and he is always willing to go the extra mile to resolve any issues that arise. I would not hesitate to recommend him and Andrew Lloyd to others!

Christella · 24 March 2023

★★★★★ 5/5

Yell

Pascal Kannas at Andrew Lloyd's proved to be the ideal estate agent

Having moved out of the UK a few years ago the time had come to sell my lovely house in London. However, with international travel being complicated due to COVID I had to completely rely on a good estate agent. I consider myself incredibly lucky to have chosen Andrew Lloyd/N17. Despite meeting him only twice in person Pascal Kannas proved to be the most efficient and effective person to handle the sale of my home. As it happened he had to deal with roof repairs, an uprooted tree and a dumped car on my behalf when the storm hit London. I found these problems quite nerve wrecking but Pascal managed to resolve them promptly every time. Despite living abroad I always felt well informed, supported and confident throughout. Having an estate agent like Pascal made this complex process of selling my home under difficult circumstances a truly positive experience.

GabrieleH · 20 October 2022

★★★★★ 1/5

Google

ABSOLUTELY APPALLING AGENCY, DO NOT USE UNDER ANY CIRCUMSTANCES! Everything done hastily and last minute, maintenance requests will be ignored & not taken seriously. Messages will be ignored, will leave the house in poor condition & have the audacity of trying to raise rent. Spent weeks chasing down my deposit and repeating myself to finally get anything. Some of the most incompetent clowns I’ve ever come across.

Leo · 20 August 2025

★★★★★ 1/5

Google

Horrrible Agency so unprofessional,they are not helpful ,I’ve been with this agency for more that 7months and every time I need their services or help ,they ignore me ,they don’t send you maintenance people when you request it,also the contract regulations ,notice and agreement are so different like other easier an professional agencies around UK.

Ambar · 24 October 2024

★★★★★ 1/5

Google

I had been renting with Andrew Lloyd for over a year but because of a disagreement over a mattress that needed replacing when moving out but Natasha withheld my deposit for months. Good practice for letting agents is to return the undisputed amount within 10 days of a tenant vacating a property, but she withheld it for three months and I was forced to raise a dispute. Prior to raising the dispute she emailed me saying that if I didn’t agree to deductions they would seek full recovery for all damages caused to the property, for which she listed a whole lot of things like removal of furniture and a deep clean. Mind you I was renting a room in a shared flat. Eventually her manager got in touch saying she had no idea why she hasn’t released the deposit and did so within 15 minutes. It’s letting agents like these who give agencies a bad name. They’re clearly in a position of power which they abuse. There was no reason to withhold someone’s deposit like that, especially as moving is so expensive. Threatening tenants to accept deductions or face loosing their whole deposit is just a horrible thing to do. So knowing what I do know now I would never rent from them again.

Denis · 25 October 2020

★★★★★ 2/5

Google

Enquired about a property, was promised a viewing, got ignored after that. Customer service could do with improving its key to a good estate agents.

Jess · 16 March 2026

★★★★★ 1/5

Google

Absolutely unprofessional and unethical agency. Forced their tenants to move out in one day. Refused to answer emails for weeks and when they did, replied in a rude manner with ultimatums. In response to your comment: Yes, it is indeed illegal. Please give me a number at which I can contact someone higher up in your offices. Today your associate Natasha - an absolutely vile and pompous woman, had the gall to call and say that we would have to pay for an extra day because they did not have anyone to come and take back possession of the keys. Can you believe that? This after being given one day to leave and being threatened. You are a disgrace to the world of real estate and we will make sure the world knows.NegativeResponsiveness, Professionalism

Patrick · 25 October 2020

★★★★★ 2/5

Google

We were recently dealt with quite unprofessionally by the lettings team. We were led to believed that we had secured the property and we stopped our search. 2 weeks into the negotiation we were told landlord has opted to let out the property privately which meant we had to go back to the drawing board and start searching again. While these things happen, the team should be clear from the beginning and not use interest from renters as a means to manipulate the scenario especially if they have agreed to offer the asking price!NegativeProfessionalism

Madeeha · 25 October 2020

★★★★★ 5/5

Google

I can't believe some of the reviews I am reading. I have been using Andrew Lloyd Estates for letting my flats for many years now and I've always had an incredible service, so are we talking about the same firm? Trust me, I would be the first to complain if there was a problem but the whole team are always hands on responding to all my queries. Thank you everyone for a great service and keep up the great work your doing.

Alkiviades · 25 October 2020

★★★★★ 5/5

Google

Incredible company with very kind people. Treated me with total respect and i cannot recommend them enough! Keep up the good work! Special thank you goes to Gina and Andrew who regularly check up on me and my family too!

Konstantino · 26 July 2024

★★★★★ 5/5

Google

Absolutely amazing service from Gina and her team, honest and reliable. I would definitely recommend anyone to looking to rent their property.PositiveResponsiveness, Quality, Professionalism, Value

Andrew · 25 October 2021

★★★★★ 5/5

Google

Staff here were so friendly and supportive through a process I have found tedious and stressful in the past. We would highly recommend going with Andrew Lloyd Estates and expect to stay with them for many years to come!!

Stavros · 26 July 2024

★★★★★ 5/5

Google

I was rounding with this Agency for three years. They are very kind and there to help you for anything you need. I wanna thank you, Andrew for being such a nice to me and my family I highly recommend this Agency to everyone

Ermal · 23 June 2025

★★★★★ 5/5

Google

Switched to Andrew Lloyd after a bad experience with my previous management company. I was so impressed with the service I moved my 2nd property to them to manage. I have not looked back since and will highly recommend them. If you are seeking a hassle free, friendly professional service this is the company for you. 5 *PositiveResponsiveness, Quality, Professionalism, Value

Ibs · 25 October 2021

★★★★★ 1/5

Google

Don't rent from this agency The do not fix issues for weeks if you have anything broken in your flat Things like clogged drains...... Wait a week to not get a call back and then hunt them down to still keep waiting .... You have to pay rent reliably but they don't hold up their end and fix the flat reliably.... Unfair no? Rude and all hating their job apparently...

Seth · 26 October 2016

★★★★★ 5/5

Google

Having moved out of the UK a few years ago the time had come to sell my lovely house in London. However, with international travel being complicated due to COVID I had to completely rely on a good estate agent. I consider myself incredibly …

Gabriele · 17 April 2023

★★★★★ 5/5

Google

Excellent service overall .....well run service. I live in South London and they rent out properties for me based in South London. I get excellent tenants...no problems with references. I have been using them for over 10 years and even use the mortgage team based upstairs. They find me quality mortgages for no fees.PositiveResponsiveness, Quality, Professionalism, Value

Nigel · 25 October 2021

★★★★★ 5/5

Google

I have let a property from Andrew & Lloyd Estate Agency in Tottenham, I must say that the process was straightforward and their Agent Specialist are extremely knowledgeable about the market and property research, special mention to Phanos for his dedication to us, tenants. Great experience, many thanks.

Phelipe · 26 October 2017

★★★★★ 1/5

Google

Made my life miserable. They were all nice at first, even though a bit long to warm up. When everything is working fine in the property, they are nice, however when something happens, they are all gone and will even try to put some blame on your rather than understanding the real issues. Also, when a leak reappeared and went through the ceiling via the lights (extremely dangerous), it took them over 3 weeks to come over and fix this. Same with the heating system. Nothing offered in the meantime. They will always be on the side of the landlords, AT ALL COST. Everything they do is with ta profit in mind (understandable for a business), however quick and cheap repairs are not sustainable and cost more in the end. My advise to the management: retire or get some training in order to finally open your eyes on the real issues here.

Hecate · 25 October 2021