Every review we hold for the Handforth office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotReported a door lock was stinking came…
Reported a door lock was sticking came first thing in the morning great guy Chris Appleton nothing to much trouble went beyond and sorted out any problems anwyl should be proud of this guy
Mark · 18 October 2023
Agent replied · 12 June 2024
Thanks Mark!
★★★★★ 5/5
TrustpilotRichard did a great job
Richard did a great job, arrived on time and left it all tidy
Derek · 15 November 2024
Agent replied · 27 December 2024
Thanks Derek
★★★★★ 5/5
TrustpilotGreat job by Chris, just a pity 10 months do be done
Have taken ages to get this done and should have be done before we moved in but Chris did an excellent job removing all the mortar from our windowsills and cleaning up the upvc ones too.
Clare · 17 August 2023
Agent replied · 12 June 2024
Hi Clare, thank you for your review, it is appreciated. We are doing our best to work quicker for non urgent issues and make sure as much as possible is cleaned before our homeowners move in.
★★★★★ 5/5
TrustpilotPaul did all the jobs and was efficient…
Paul did all the jobs and was efficient and left us all clean and tidy
Derek · 4 October 2024
Agent replied · 27 December 2024
Thanks Derek!
★★★★★ 5/5
TrustpilotRichard Nelson came to fix my ensuite…
Richard Nelson came to fix my ensuite door , he was on time ,really friendly. Helped me with some other faults in the home too
Hollie · 8 April 2024
Agent replied · 12 June 2024
Thanks Hollie
★★★★★ 4/5
TrustpilotWe have j8ust had some more work done by…
We have just had some more work done by Lee Asworth ,very thorough and perfect job as usual brilliant service Technician he is a credit to the company thank you again
Glyn · 29 November 2023
Agent replied · 12 June 2024
Thanks Glyn!
★★★★★ 5/5
Trustpilot5* experience - thank you!
Can’t speak highly enough of my truly wonderful experience with Anwyl; buying a new home is really daunting, but The Fairways team (in particular: Tom, Helen, Sarah and Gaz) bent over backwards to make sure my new home was as perfect as possible.Very grateful for a smooth and attentive experience! Great customer service!
Mary · 24 August 2021
Agent replied · 12 June 2024
Hi Mary,Thank you so much for your kind comments, we are very happy to hear how helpful our team were at our Fairways development. We will be sure to pass your feedback on and hope you enjoy living in your Anwyl Home for many years to come!
★★★★★ 5/5
TrustpilotLee Ashworth has attended our property…
Lee Ashworth has attended our property on a couple of occasions now, he is really helpful and knows exactly what is needed to get the job done.
Amy-mai · 19 February 2024
Agent replied · 12 June 2024
Thank you!
★★★★★ 5/5
TrustpilotHappy with Chris' aftercare work
Chris Appleton came to our home to carry out some remedial work to our stairs. The work was of good quality and he was very professional, friendly, and accommodating around my work calls. Very happy.
Daniel · 15 August 2023
Agent replied · 12 June 2024
Hi Daniel, thank you for your review about one of our Customer Service Technicians, Chris, he really appreciated it!
★★★★★ 4/5
TrustpilotLee ashworth the customer service…
Lee ashworth the customer service technician was very approachable and professional when he was doing some work at our home to investigate some mold. It would be great to have him back if we need any further support
Elin · 18 May 2023
Agent replied · 12 June 2024
Hi Elin, thank you for your review about Lee, we can certainly try and allocate any future work to him if we can!
★★★★★ 5/5
Trustpilot5 stars for Josh Hough
5 stars for Josh Hough. He is very kind and very helpful
Wing · 6 November 2024
Agent replied · 27 December 2024
Thank you.
★★★★★ 4/5
TrustpilotLocksmith
LEEASH the technician from Anwyl.He is a very professional locksmith. He replaced the lockmaster in a short time and I can open and close the door lock smoothly.
F · 22 January 2024
Agent replied · 12 June 2024
Hi, thanks for this review about one of our Customer Service Technicians, Lee, he really appreciated it.
★★★★★ 5/5
TrustpilotJosh the customer service technician…
Josh the customer service technician who attended my house to reseal my bath was very professional and did a great job! Thank you!
Ben · 1 May 2024
Agent replied · 12 June 2024
Thanks Ben!
★★★★★ 5/5
TrustpilotOur visit today was to correct two…
Our visit today was to correct two errors made with mastic around the bath and in the shower .Chris Appleton did a good job .Prompt, personable and proficient . Thanks
Sue · 6 December 2023
Agent replied · 12 June 2024
Hi Sue, thank you so much for this review about Chris, it made his day!
★★★★★ 5/5
TrustpilotGreat workman
Perfect, came in did the job perfectly and went, exactly what I needed, also very knowledgeable about other jobs that need looking at
James · 29 April 2024
Agent replied · 12 June 2024
Thanks James.
★★★★★ 5/5
TrustpilotRichard and Josh spot on!
Richard and Josh came to replace a kitchen cupboard door today. They were prompt, efficient and very respectful of my property. Very happy with their service.
Ms · 29 February 2024
Agent replied · 12 June 2024
Thank you Ms Deans!
★★★★★ 5/5
TrustpilotChris Appleton did an excellent job…
Chris Appleton did an excellent job putting right a problem reported to Anywyl when we moved in .It did look to me when we moved in finishing touches were rushed & were overlooked
Neil · 15 September 2023
Agent replied · 12 June 2024
Hi Neil, thank you for your review, we're glad Chris was able to sort your issue for you. Sometimes our site teams can miss the odd thing when finishing a new home, we therefore have a Customer Service team to ensure we sort these things for our homeowners.
★★★★★ 5/5
TrustpilotLee Reynolds
Lee Reynolds Brilliant experience went above and beyond and you could tell straight away he was experienced and just wanted to get a proper job done. My front and back doors are now perfect
Lee · 19 August 2023
Agent replied · 12 June 2024
Hi Lee, thank you for taking the time to leave this review about Lee and great to read your doors are now perfect!
★★★★★ 5/5
TrustpilotPeter came as a cancellation last…
Peter came as a cancellation last minute. Clean, tidy and updated me on outstanding jobs. Great service
Charlie · 6 August 2024
Agent replied · 23 October 2024
Thanks Charlie!
★★★★★ 5/5
TrustpilotAnother thoroughly professional job by Lee.
Lee did a thoroughly professional job in giving the bannister a good sanding and varnishing, resulting in a smooth and eye catching finish. So different to how it had been left by contractors.
David · 6 September 2023
Agent replied · 12 June 2024
Thanks David, Lee was made up with your review!
★★★★★ 5/5
TrustpilotLee Ashworth came back out to fix the…
Lee Ashworth came back out to fix the door lock he's done an amazing job and very friendly thanks again Lee
Ryan · 23 May 2024
Agent replied · 12 June 2024
Thanks Ryan!
★★★★★ 5/5
TrustpilotRich & Lee from the aftercare team!
Rich & Lee from the aftercare team did a great job at sorting out our ‘squeaky’ floorboards. They made sure the job was completed efficiently and explained what the problem was that caused the issue. Thanks!
Emily · 15 June 2023
Agent replied · 12 June 2024
Hi Emily, thank you for taking the time to leave this review about Richard & Lee! it is appreciated!
★★★★★ 5/5
TrustpilotStratford, Alexandra gardens
We purchased a Stratford on Alexandra gardens the process from sales office at the beginning to now 7months on living in the house has been fantastic service from all. I highly recommend Anwyl and have referred a few friends and will carry on in doing so. Everybody's seems very friendly and helpful. 😊
Alana · 28 April 2021
Agent replied · 12 June 2024
Thank you very much Alana, we wish you many more happy years in your Anwyl Home!
★★★★★ 5/5
TrustpilotIndividual expertise
Individual expertise, assistance and general after sales service is second to none as always from Paul.Anwyl technicians are always timely, careful and helpful, (this despite the fact we have had numerous issues with the actual build and finish of the house.
Customer · 21 December 2022
Agent replied · 12 June 2024
Hi, thank you for taking the time to leave such a great review about one of our Customer Service Technicians, Paul. We're sorry to ready you have had a couple of problems with your home but pleased to read how happy you are with the service from Paul. Thank you.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.