Trusted Agent profile Β· Hampshire

Fox and Sons Hampshire reviews

3.4

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522 reviews across 2 platforms

2 Market Place, Romsey, Hampshire, SO51 8NB

Fox and Sons's office in Hampshire, at 2 Market Place, is rated 3.4 out of 5 across 522 reviews on two platforms, including 89 Google reviews rated 4.9.

Google logo

4.9 / 5

89

Reviews on Google

This office

Trustpilot logo

433

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Hampshire office, from every platform, shown as written. First names only.

5/5

Trustpilot

Fox and Sons Amesbury

I was extremely happy with the service I received from Millie Howden at Fox and Sons in Amesbury. The valuing of the house was arranged at short notice owing to my personal time restrictions. From the offset Millie was both professional and friendly throughout. She clearly explained everything regarding selling and answered my questions. When I called the office a couple of times after her visit to ask further questions she gave me the time to answer them, didn't make me feel rushed but a valued customer. A credit to her office in her whole approach.

Jess Β· 27 February 2022

5/5

Trustpilot

I went into Fox and Sons on church road…

I went into Fox and Sons on church road today to ask for some advice. The staff in there were very friendly and helpful. Would recommend πŸ˜€

Kelly Β· 20 July 2026

5/5

Trustpilot

Excellent service given by Fox & Sons Langley branch Eastbourne East Sussex

Very response, excellent communication & were very helpful. Very special thanks to Eddy Tate for his commitment and all the help given to us especially at difficult times at the process of the purchase. He made sure that the sale went through smoothly. We can't thank enough for every thing especially for completion before the stamp duty holiday ended In June 21. We completed the purchase on the 18/6/21. We are very happy at our new home. All the very best & success to the Fox & Sons Eddy Tate & the team at the Langney Eastbourne branch.

Priyani Β· 28 December 2021

5/5

Google

I’m a first time buyer and Rhodri done my mortgage. He was so good at explaining the house process to me as well as guide me through the stuff I didn’t even know I needed like insurance etc. Megan at the romsey office was also a massive help, she managed to find me my perfect first home and I can’t wait to be in. Megan and Rhodri are also ensuring I get regular updates on how my purchase is progressing. Thank you again Team Romsey!

Alex Β· 18 August 2023

Agent replied Β· 13 June 2024

Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.

5/5

Trustpilot

Excellent mortgage advice

This review is specifically about the mortgage advice we received as we didn't need an estate agent for our sale.Jamie Elvin from the Hove branch gave us incredible advice. Our circumstances were tricky and unusual - we were struggling to find a good mortgage with other online brokers and were against the clock. Jamie went above and beyond, searching for good solutions. He explained the process clearly, answered questions quickly and is clearly very knowledgeable. Thank you Jamie!

Charlotte Β· 30 March 2022

5/5

Trustpilot

I had a great experience with Fox and…

I had a great experience with Fox and sons (Hove Church road) they were professional and extremely helpful. Every time I have a question or was unsure about anything they were very quick to get back via email. I would recommend fox’s and sons especially as new buyers and not knowing a lot about what needed to be done and when they helped through the whole process. I used Jamie Elvin the in house mortgage adviser who was also brilliant and really easy to work with, and Keira Jarvis was also amazing and really persistent in pushing through our sale. Thanks for your help

Alex Β· 7 December 2021

5/5

Google

A big thank you to the team at romsey especially Megan who was amazing and helped me find my perfect house

Paul Β· 16 April 2024

Agent replied Β· 13 June 2024

Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

Kieran and the team did a great job thru all the ups and downs They never gave up ! A very big thank you for getting the sale thru to completion !

Michael Β· 19 July 2023

Agent replied Β· 13 June 2024

Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.

5/5

Trustpilot

First Time Buy

I have just started the process to buy my first home, I have had fantastic service from the whole of the Gosport team, especially Gemma my mortgage advisor, she has been fantastic the whole way through, from the big details to the smaller details. I have been kept in the loop every single step and my mind is always at ease. I would strongly recommend Fox and Sons Gosport to anyone looking for a property in the area. Thank you all very much!!

Jason Β· 4 October 2021

5/5

Trustpilot

Juliet was so very professional yet…

Juliet was so very professional yet friendly, supportive and reassuring in talking us through the process of selling our home. We instantly knew we wanted to go with Fox & Sons as she was such a great ambassador for the Agents.The Valuation Juliet gave on our home and what she foreseen came into fruition and we are delighted.Our Home sold within one week of going on the market with the fabulous Fox & Sons team managing many Viewings to make it such a success

Rita Β· 26 August 2021

5/5

Trustpilot

The mortgage advisor is THE BEST!

I cannot recommend Daniel the mortgage advisor enough!! He has helped us so so SO much over the past few months with our everchanging situation and he always supported us in the kindest, most knowledgeable and understanding ways. His advice was so invaluable and he was always quick to come back with whatever we needed. For someone who doesn't really understand all this technical mortgage stuff, he was extremely patient and good at explaining things. His exceptional customer service and natural ways, also meant he was ALWAYS a pleasure to speak to. Thank you so much Daniel!

FG Β· 3 August 2021

1/5

Trustpilot

No customer service

Fox and Sons Mutley Plymouth have been chasing us to value and market our property for several months. They came along a few days ago, promising to β€œwork on a valuation” that same afternoon, but not a peep out of them since. Very disappointing considering the number of times they rang to arrange a viewing!

Helen Β· 31 October 2024

Agent replied Β· 24 December 2024

Dear Helen, We are terribly sorry to read this review. we take all feedback seriously and this will be dealt by the area management team, to ensure we keep good levels of service moving forward. apologies again.Fox and sons

5/5

Google

Just sold my house and bought a flat with the same agents. I can honestly say, that despite all the usual β€œselling a property” in the uk issues that always crop up, they handled everything with patience and diplomacy. They are a lovely bunch, good at their jobs and I would use them again. for everything!!!

K Β· 15 October 2024

Agent replied Β· 22 October 2024

Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Trustpilot

Fox and sons Hove

The team at the Hove branch are fantastic. Always attentive and professional, If I need a question answered it's never too much trouble.Jamie Elvin arranged multiple mortgages for me, he has an incredible head for numbers and overcoming seemingly impossible situations with ease and speed.Kiera is so friendly, helpful and professional, she would almost always be the first one to answer when I called.I have no hesitation in recommending the team at Fox and sons Hove.

Linda Β· 25 February 2022

5/5

Google

After meeting with numerous estate agents during this process I can safely say from my first initial meeting with Ben to the date of completion I definitely made the right choice by choosing Fox and Sons in Romsey to act for us in the property sale. Ben was so knowledgeable not only about the process and presenting me with different options but also with the local area, the property types and the best way to deal with our sale. He was professional, friendly, approachable and has kept me updated at every stage and provided a great link of communication between the parties involved and has ensured everything has been kept on track along the way. Tom has been excellent with dealing with the viewings, providing me with feedback after each viewing and keeping me in the loop along the way and even providing reassurance when needed. The team have also shown great understanding and sensitivity towards our situation all throughout this process. Megan has been such a positive, uplifting voice at the end of the phone and has gone above and beyond in helping with an unexpected situation in a stressful time. I can not recommend the team highly enough they have all made a stressful situation much easier to deal with and I thank them wholeheartedly for everything they have done and I can highly recommend themPositiveResponsiveness, Quality, Professionalism, Value

Angela Β· 14 June 2021

5/5

Trustpilot

Fox and Sons Yeovil.

Having recently returned to the south west i was struggling to find a property in the Yeovil area due to being in a complex situation and due to the huge demand in rental properties. After being told no a million times, Fox and Sons in Yeovil got in contact, it was Leon. He took the time to understand my situation fully, and then arranged a viewing of two properties for me and after three months of being told β€œNo, Sorry”, Leon had found me the perfect property and Landlord. I move in tomorrow, its been a long process but Leon has kept me up to date throughout and has been on the phone or on email any time i have needed to ask a question or get an update, where i have spoken to other members of the team, they have been fantastic too, Leon however, has really stood out and gone above and beyond any other letting agent i have experienced over the years. Thank you Leon for picking me up, giving me hope, and getting me into a beautiful property with a fantastic landlord when you really were my last hope. You put me at ease, and restored my faith in letting agents, having been given false hope and lies over the past three months by others.

Laura Β· 21 May 2021

5/5

Trustpilot

Fox and sons hastings the good guys

Hassle free sale of our home , sold in 4 weeks , property was on with pcm for 8 months I approached fox and sons they said they would do there best to sell in 4 weeks and they did , very happy with the service , I was congratulated immediately once I accepted an offer , very close to asking price I must thank Callum , Alex and Charles they have been very very helpful and always replied quickly to my calls and e mails , I used fox and Sons 22 years ago to buy the house and I had great service then and I just wish I had asked them before asking pcm as the house would of been sold months ago , but today I am very happy it’s finally sold with the professional company they are Ken Press

KEN Β· 18 May 2021

5/5

Trustpilot

Professional service...

Earlier in the year I chose Fox & Sons at Waterlooville to sell my Mums flat.Kieran was my point of contact and he was extremely helpful & friendly throughout the process, keeping me updated with progress and contacting the conveyancing solicitor when necessary.He was very easy to work with throughout the sale, always available to answer any queries and always professional.

Jayne Β· 6 August 2023

5/5

Trustpilot

Professional, friendly and hard working team in Worthing.

I recently used Fox and Sons, Worthing, to sell my house. The team are professional, friendly, hard working and knowledgeable. It is such a hard decision and process, to sell your home, and the team in Worthing were very supportive. I removed my house from the market for personal reasons in the end, but I had a lot of viewings and 2 great offers.

Ms Β· 14 May 2023

5/5

Trustpilot

Fox and Sons Hailsham…

Shannon and Claire at the Hailsham branch were very helpful on the purchase of our house, they even chased the sellers solicitors for us to get a few things moving and always responded to our emails. It wasn’t the easiest purchase, and the transaction wasn’t smooth, through no fault of theirs, and we were happy with the service we received, and finally completed 01/08/25

Sam Β· 7 August 2025

5/5

Trustpilot

Eastbourne Branch - Brilliant

Eastbourne Branch - I cannot recommend them enough! I used Fox and Sons in Eastbourne recently to sell my flat! They sold it within a couple of weeks which was great! We were in a long 6+ chain so the time to completion took about 5 months but throughout the process I spoke to Stephen the branch Manager almost weekly (with him calling me as much as the other way round which was great), he’d give me regular updates if he’d heard anything from the Solicitors etc and and nothing seemed too much trouble from anyone in the office! I felt the service was professional throughout but also they were very personable and a pleasure to deal with!

Jem Β· 20 April 2021

5/5

Trustpilot

Fox & Sons Eastbourne

Fox & Sons Eastbourne dealt with the sale of my property and although it took nearly a year to go through (mainly due to Covid restrictions) they did an excellent job. Tom and Steve were awesome. They responded to every email and call from me quickly and professionally. There were numerous issues along the way and they dealt with them all, including driving around to make sure I had the keys as quickly as possible. Highly recommend these guys and would definitely use them again.

Josie Β· 29 January 2021

1/5

Trustpilot

No stars would be more accurate

Edit: The service got even worse once we'd left. The Company left me with a number of examples where I had to contact Utility companies, because they lied about our Moving out date. I then found myself having to explain to several people that we had moved out in October 2019, not January 2020. This took several hours over many months. My credit rating was apparently affected, because I didn't know I was being left with bills that I shouldn't have. I would welcome any member of the company to contact me to discuss just how bad they were. I very rarely have the need to write a poor review of anyone, but I've never come across such an air of apathy from a company. At the start, they were very pleasant, and made a load of promises to get work done before we moved in. The house was filthy, and their representative (Mr Evans) promised my wife that a load of cleaning would be done. The garden would be tidied up, holes in the walls would be filled. The excess furniture would be removed. On arrival on the day we moved, nothing was done. My wife was extremely upset (Rancid milk ground into all the carpets downstairs, thick film of grease and filth in the kitchen, dirty toilets and bathroom. Cooker filthy and not working, Garden was a mess, Furniture that should have been removed was still there, etc etc. This was not vaguely dirty, but FILTHY) My wife contacted the Company Representative, who did nothing. When I eventually complained further up the chain, it was turned around so that it was our fault for not formally requesting that stuff be done. The flippancy of the lady that dealt with the complaint was beyond contempt. When I make a promise that is something will be done, when I'm representing my Company, I make sure it is done. This was definitely not the case with Fox And Sons. Having moved out, we now find that we are likely to lose a large portion of our Security Deposit because they are now blaming us for damage that was caused long before we had moved in. We are rather relieved to have now moved out, and even more relieved that we will never have to deal with this company again. There are many estate Agents, and Letting agents that work extremely hard for their clients. This isn't one of them. I expect my Secure Deposit to be taken from us, as it would appear that their primary objective is to take as much as they can from the market. Exactly as expected, we have been blamed for long term neglect and damage to the property that were there long before we moved in. We have photographs from the week we moved in, and will process an appeal, but I fully expect that it will be ignored. If truth be told, all we want now is to move forward and not have to deal with these people ever again. As the title says, NO STARS would be a more accurate appraisal.

Robbie Β· 24 January 2021

5/5

Trustpilot

Fareham branch- let down by PPL

Fareham branch, Rees and Grace were excellent in the selling of our flat, and our solicitors worked well with them. However our sale was let down by the clowns of a solicitor, PPL, who our buyer was using- make sure you avoid PPL as a simple sale to a first time buyer took over six months and indeed at many points in time looked like wasn't going to take place- not F&S's fault however.

Steve Β· 20 February 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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