Fox and Sons Hampshire reviews

★★★★★ 1/5

Trustpilot

They were the worse letting agency

They were the worse letting agency that I have worked with, they don't report things from tenant to landlord and vice versa, they are just on the landlord side and not as a in between person to mediate, they don't do their work properly, are very unprofessional, avoid at all costs to work with this people, there are loads of letting agents to work with(Reviewed) One day after I posted this review, Fox & Sons decided to leave a review on google as I'm a tradesman and guess what, they rated me 1 star without having any contact with me in my area, just so you can see how unscrupulous and vengeful this people are, avoid! avoid! avoid! still haven't received my deposit after almost 2 months I left the house I rented through them

Nuno · 8 April 2024

★★★★★ 5/5

Google

Great service, recently viewed a property with a young man who i found to be very helpful in assisting us and answering any questions we had during the viewing. 5* from me, no faults!

Leo · 17 November 2024

★★★★★ 1/5

Trustpilot

I made the mistake of going with Fox and Sons, Bexhill

I made the mistake of going with Fox and Sons in May, and they turned out to be terrible. I dumped them and went with another estate agent. That would have been the end of it, and I wouldn't have left a bad review but... I specifically asked for them to remove my details from their system, and not receive any marketing. Low and behold, I started receiving marketing calls today. So, here's my review of them; Terrible photos, and I had to take my own high def' ones in the end, and even those, they managed to pixelate and screw up when they put them on the web. Even though I showed them round, they kept sending agents to viewings who hadn't been here before, and had no idea where anything was (a large sprawling property). They push all their own financial services and conveyancers, who are rubbish, and have numerous bad reviews on the internet. I had no idea who was in charge, or who I was dealing with from week to week, and they lied about their database of potential buyers. In any case, if I receive any more marketing calls from them I am reporting them to the police for harassment. Don't use them.

Sue · 14 March 2024

★★★★★ 5/5

Trustpilot

I just want to say a huge thank you to…

I just want to say a huge thank you to Kate and the team in the Lettings department at Saltash Fox and Sons. Kate,especially, provides a really personal service for the tennant find service and is ‘always on the end of a phone’ offering answers and solutions. She has been brilliant and always goes that extra mile.

M · 17 December 2021

★★★★★ 1/5

Trustpilot

No respect for GDPR

I made the mistake of calling to view a house with fox and sons. I then decided not to go ahead and have not stopped receiving calls or emails since. I have repeatedly asked to be taken off their contact lists and for them to delete my data from their records but to no avail

Sinead · 29 September 2023

★★★★★ 2/5

Trustpilot

Really poor viewing experience, with poor mortgage offer from advisor.

As a potential buyer, I don't appreciate being mislead with information. I enquired about a house and was told I'd be the first to view the property, this was not the case at all and lost out because of this. The mortgage offer given was not at a good rate VS other high street providers, so would advise using them as a last resort. Plymouth Branch

TellingItHowItIz · 24 October 2024

★★★★★ 5/5

Trustpilot

Totton Branch - Wonderful Service

Totton Branch. Absolutely fantastic service selling my property, from 1st communication through to completion. Keiran, Bradley and Becky kept me informed at every stage and couldn't be more helpful. I would wholeheartedly recommend them to anyone selling a property in the area. Thank you to all of you, making this experience so easy.

DN · 11 May 2022

★★★★★ 1/5

Trustpilot

GDPR data breach

My property is for sale with another estate agent. Fox and Sons have my details as they were one of the agents I invited to make a valuation. I didn't mind them phoning a few months later asking if I would reconsider and use them. I politely declined and told them I would contact them if interested and under GDPR regulations remove my data from their records. They promised to do this but have phoned again. Is this a GDPR data breach? Probably..Will I use them after this latest call? No. Will I be rude and make a complaint about a data breach if they call again? Certainly. Pushy

Grahame · 9 February 2024

★★★★★ 5/5

Trustpilot

Just bought our like first house…

Just bought our like first house through fox and sons of in Eastbourne. Moving down from Croydon foxes were very helpful in talking through areas and recommending properties and found us the perfect place. Steve was super helpful getting the offer accepted and Chris was brilliant in getting us the best mortgage.Wouldn’t have this house without these guys.Mr and Mrs Richards

Richards · 14 September 2020

★★★★★ 1/5

Trustpilot

if you are a buyer avoid them

Appalling service. I had an offer accepted on an apartment in early August and as of Sept 10 had still not heard from them. Phone calls and emails go unanswered. when I finally got one of them on the phone his reaction was the immortal words - well if you need to pull out then do that. If you are a buyer avoid them like the plague

Johnny · 20 September 2024

★★★★★ 5/5

Trustpilot

Top Notch Fareham

We mainly dealt with Rees at Fareham but I believe Grace sold our house , considering how busy they where with stamp duty holidays there services where perfect , A lot of chasing around on our behalf was done , Rees was extremely pleasant and did everything in his power to secure the chain quickly .

Mrs · 5 August 2021

★★★★★ 5/5

Trustpilot

The Lords

Our overall experience was very positive, all members of staff were friendly & informative. It was always good to get feedback & on several occasions to chat to the viewers as they arrived to advise them on local amenities. We would recommend Fox & Sons Wintonfor advising us from the beginning to the end of the sale of our property. A special mention for Tom, for his professionalism.

Bournemouth · 24 March 2022

★★★★★ 2/5

Trustpilot

Applied for an MIP with local firm…

Applied for an MIP with local firm thinking would get a more personal service. Tried back in early July and no response for a few days so decided service was not great! Wanted a responsive service. Then decided would have another go and sent salary slips as requested to the broker 19th July. No response at all to date! Now going to go to an online national service.

JG · 1 August 2024

★★★★★ 5/5

Google

Becky and Bradley were always on hand to help with questions regardless of how small they were. The team in the Totton office bent over backwards to assist in the process. I couldn’t recommend them enough!

Jess · 27 August 2023

★★★★★ 5/5

Trustpilot

Brilliant Mortgage Advisor

The mortgage advisor, Rhodri, at the Fox & Sons Bitterne branch is fantastic. Extremely professional, knowledgeable and highly competent. Would recommend Rhodri without slightest hesitation.

Matt · 19 April 2024

★★★★★ 1/5

Trustpilot

Filthy, Mouldy Flat

At the time of writing, it is less than a week from Christmas and I have not received my money back from Fox & Sons.

Ms · 22 December 2025

★★★★★ 5/5

Trustpilot

A brilliant service and superb staff

A brilliant service and superb staff. Was selling my elderly mothers house and they went above and beyond making each step easy and helping my mum understand what was happening. Best estate agent I have ever dealt with. Wish they were all this good! Special thanks to Perry and Harry.

Sarah · 24 January 2022

★★★★★ 5/5

Trustpilot

Bognor Regis star

We had a very good experience with Foxes Bognor Regis estate agents, especially Danny O'Dwyer, who bent over backwards whilst arranging our mortgage. We can't thank him enough for all his efforts. We would thoroughly recommend him to anyone.

John · 25 March 2023

★★★★★ 5/5

Trustpilot

Big thanks to Dan and his team in…

Big thanks to Dan and his team in Weymouth who made our purchase happen before xmas. Tireless effort from Dan to keep the whole chain going. Well done.

Wyle · 8 January 2024

★★★★★ 5/5

Trustpilot

Stephen and his team at fox and sons…

Stephen and his team at fox and sons Eastbourne have been invaluable during the sale of my flat. Their persistent sales progression has helped a slightly awkward sale get over the line. I would normally be wary about using big agents such as Fox and Sons but a good local team really makes the difference.

Justin · 8 November 2020

★★★★★ 1/5

Trustpilot

Eastleigh branch are awful. Beware!

Eastleigh branch were very helpful until we signed contract to hopefully sell our house. From then on we had 20 weeks of no communication what so ever. No one returned our calls or emails. Be very aware of them as they will not communicate with the customer and even before our contract ended we were hoping that a buyer would not come along as we felt fox & sons did not deserve the commission on the sell. We would advise anyone who is thinking of signing up with them to stay away!, do not sign a thing!!

Jason · 11 September 2023

★★★★★ 2/5

Trustpilot

Southampton Branch

During the initial phases, before we paid any money to them they were very helpful, checking in to see how our search was going. Very speedy and detailed responses to any questions that I had.I am not exaggerating when I say that as soon as we paid their £700 fee we have had no contact from them at all. Someone else has been put on to our case - I'm not entirely sure why and the only correspondence I have had from them is to tell me that they've been assigned to us. I followed up with an email that has been left unanswered - I have had more contact and assistance with the sellers' estate agent than I have from my mortgage advisor!!!!!!!!Part of their fee is a lifetime subscription that you don't have to pay again if you use them in the future but at this rate, I will absolutely not be using them again. Not that it matters to them as they've squeezed the money out of us now!

Customer · 2 September 2023

★★★★★ 5/5

Trustpilot

Steven the mortgage advisor from…

Steven the mortgage advisor from Worthing branch has been amazing and helped us a lot so far. Very happy with all of the help we have received.

Amy · 5 November 2025

★★★★★ 1/5

Trustpilot

Unethical, Dishonesty and Unprofessional(Hastings Branch)

Unethical , dishonesty and unprofessional (Hastings Branch).Had an offer accepted in February 2023 with Hastings Branch. Toby Jones(Manager) was dealing with the case. For the last 6 months we have been told that the( lease holder management company) were unable to release a lease pack because there was an outstanding debt. Since then, there's been a series of excuses with the property. Miraculously, the lease pack was released soon after our second valuation which was completed on the 24/08/23. Following the 2nd valuation Toby contacted me and informed me that some else has now made a higher offer despite the property being off market according to the offer letter. In this process we lost money for legal fees ,2 sets of valuations and time. I would not recommend the Estate agency .

Mwadada · 29 August 2023