5/5
TrustpilotExcellent customer service
Excellent customer service, I do recommend
Agent replied · 15 June 2024
Thank you for taking the time to share your experience.
Trusted Agent profile · Southampton
Crest Nicholson Southampton reviews
★★★★★
1,377 reviews across 2 platforms
John Thornycroft Road, Southampton, SO19 9XF
Part of Crest Nicholson, see every office.
Crest Nicholson's office in Southampton, at John Thornycroft Road, is rated 4.0 out of 5 across 1,377 reviews on two platforms, including 102 Google reviews rated 3.9.
Reviews
Every review we hold for the Southampton office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotGreat service, very professional
Great service, excellent with all communication and really professional but still friendly.
Agent replied · 15 June 2024
Thank you for sharing your experience.
5/5
TrustpilotBlythe Valley Site- Purchase
Blythe Valley Site - Very comfortable and professional sales process,Always made the time and effort to accommodate our needs which helped aid our decision making.Thanks
Agent replied · 15 June 2024
Thank you for taking the time to leave a review. It's great to know that our team provided such a positive home-buying experience for you, we will pass your feedback onto our Midlands team.
5/5
TrustpilotSales girls were amazing
Sales girls were amazing professional , polite and full of knowledge .
Agent replied · 15 June 2024
Thank you for taking the time to share your experience.
1/5
Trustpilot0 customer services support and 0 faith
In a simple word, this guys are terrible and I don't see a long business case about this company. Don't recommend, built quality, customer services all needs to be improved. Otherwise this is a short term company with clear path to failure. Usual time of response 2-3month with 0 outcome. Don't buy properties from this company. This review been written by the owner who made mistake !
5/5
TrustpilotExtremely professional and informative…
Extremely professional and informative service from Gill at Westvale Park.
Agent replied · 15 June 2024
Thanks for sharing your experience.
5/5
TrustpilotCustomer service is 100%
Customer service is 100%, started enquiries since April and first contact was Lauren, Daventry office, she sold the property to me, very efficient and professional
Agent replied · 15 June 2024
Thank you for taking the time to share your experience. Lauren will be delighted to hear your comments.
5/5
TrustpilotVery helpful
Very helpful, quick to answer any questions, made the process very easy
Agent replied · 15 June 2024
Thank you for taking the time to share your experience.
5/5
TrustpilotProfessional customer service and…
Professional customer service and detailed information given.
Agent replied · 15 June 2024
Thank you for sharing your experience.
5/5
TrustpilotBig thanks to the sales team of Morton…
Big thanks to the sales team of Morton Park. Especially the help from Susie. Just want to say thank you for her quick response all the time. I am so lucky to have her who provides such a good service and helps us like a friend.
5/5
TrustpilotPositive experience so far
Positive experience so far, Tracey and Josh at Henley Gate have been very helpful and have provided good communication.
Agent replied · 15 June 2024
Thank you for taking the time to leave a review. It's great to know that the team provided such a positive home-buying experience for you.
4/5
TrustpilotVery helpful staff
Very helpful staff, slightly convoluted route to Sales Office
Agent replied · 15 June 2024
Thanks for your review.
5/5
TrustpilotExperience as a first time buyer
I am using Crest Nicholson based at Union Place in the Monksmoor estate in Daventry as a first time buyer. My experience to date has been fantastic. A really friendly, helpful team and I've had everything explained to me clearly by Becky. Would highly recommend them to others
4/5
TrustpilotThe ladies in the site office were…
The ladies in the site office were fabulous. Lindsay has put up with my anxiety over this second purchase actually completing so amazingly. Her and Cheryl both get my sense of humour when things get stressful it's really helped having their cool headedness and professional support. Thank you so much
5/5
TrustpilotGreat house
Great house Great presentation
Agent replied · 15 June 2024
Thank you for taking the time to share your experience.
5/5
TrustpilotBuying a property at Henley Gate
Buying a property at Henley Gate. Josh and Tracey have both been very helpful and very efficient 😊
Agent replied · 15 June 2024
Thank you for taking the time to leave a review. It's great to know that the team provided such a positive home-buying experience for you.
5/5
TrustpilotThank You Crest Nicholson at Hoadlands Grange
Bought a property In Hoadlands Grange and through the whole process the team was very supportive and answered any queries I had
Agent replied · 15 June 2024
Thank you for taking the time to leave a review. It's great to know that the team provided such a positive home-buying experience for you, we will pass your feedback onto our South team.
5/5
TrustpilotSuch an amazing experience with these…
Such an amazing experience with these guys work so hard to help you out the people in the elmswell office. Would definitely recommend.
Agent replied · 15 June 2024
Thank you for taking the time to leave a review, the team will be delighted to hear your comments.
5/5
Trustpilotexcellent
Overall experience. Sales team is very cooperative
Agent replied · 15 June 2024
Thank you for spending the time to write a review.
5/5
TrustpilotFriendly sales staff
We found the staff in the sales office to be knowledgeable, friendly and very helpful.
Agent replied · 15 June 2024
Thank you for taking the time to share your experience.
4/5
TrustpilotGreat level of detail in the sales…
Great level of detail in the sales pitch and follow up
Agent replied · 15 June 2024
Thank you for sharing your experience.
1/5
TrustpilotStay away from Crest homes
Incompetent builders who rush homes and leave you battling four water leaks in eight months (amongst many, many other issues). Absolutely no care or urgency to help you get anything fixed. Despite constant reminders that their homes are “finished to the highest standards”, I’m yet to see any evidence of this. Our new home experience has been completely ruined.
1/5
TrustpilotBought a house on the Faringdon fields…
Bought a house on the Faringdon fields site. All I can say is dreadful. House has had numerous issues which Crest have done their best to avoid fixing. Been in house 15 months and we still have numerous issues. Avoid this builder like the plague unless you love stress and worry.
5/5
TrustpilotThe whole process so far has been excellent!
The whole process so far has been really good. Sam, Sue and Lauren are extremely helpful. This is for the Rowans, Monksmoor Park, Daventry
Agent replied · 15 June 2024
Thank you for taking the time to share your experience, we will share your comments with our Midlands team.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
