Winkworth Hammersmith reviews in Hammersmith and Fulham

★★★★★ 1/5

Trustpilot

One of the worst agency… DONT WASTE YOUR TIME.

I would say one of the worst agency that I worked with. Exteremly unprofessional. They don't even call you back until you called them many times. I have seen a flat with them and I was the first one that seen the flat. I was there after 2 hours they post on rightmove. (This is what they said to me) I have seen flat 2 times and happy to pay deposit straight away. They told me that they will let me know after checking with lanlord. By the way his name was Lewis. He didn't even bother to call me that flat is gone because they have another offer accepted. Very unprofessional. I wouldn't suggest anyone this agency. Don't waste your time.

Aziz · 19 November 2020

★★★★★ 5/5

Trustpilot

Professional and reliable.

Connor has been helpful and reliable in looking after our property and has dealt with any issues quickly and efficiently.

Mark · 4 November 2024

★★★★★ 2/5

Google

Agencies in general do not care, but this one is out of this world. The property was filthy upon arrival. Spent hours cleaning and had to even call cleaners to help out. Lots of things not working and again waiting for hours for the contractor to arrive. Numerous questions were asked via email and only what was convenient to reply was answered... the rest was ignored. Would not recommend this agency at all. If you want to have a better experience renting a place, chose any other.NegativeQuality, Professionalism

Margarida · 11 November 2020

★★★★★ 2/5

Trustpilot

Unprofessional and disengaged

I bought a flat with Winkworth and decided to try to sell my property through them a few months ago. They seemed quite engaged, up to the stage where I actually signed the sole agent agreement. The timelines they gave me for listing it were not met and clearly just a lie. The one paragraph description of the flat they wrote was laughable - it didn't in any way describe my flat (highlighting aspects such as hard wood flooring and Nest which I do NOT have) and was full of typos - clearly something pulled together in less than 5 minutes. The initial brochure included only pictures of the living room until I called this out. Once on the market, there was basically no interaction at all, no feedback on any viewing, nothing at all. I asked them to remove the listing 2 weeks ago and even that seems like an unmanageable task. I'm waiting until the agreement expires to re-list with someone more professional.

Jasmine · 5 November 2020

★★★★★ 5/5

Trustpilot

great value

We had a difficult sale mostly due to difficult solicitors but Guy and team went over and beyond to make it happen. Couldn't recommend enough. Happy we didn't go for an online broker as sale would surely have fallen through. Fair pricing. thanks.

ReviewerName · 24 July 2023

★★★★★ 5/5

Google

I bought my first home from Ben so went back to Winkworth when deciding to sell. No nonsense estate agents. Liz Nascimento was brilliant guiding all parties through the process and most of all her communication so you knew what was going on good or bad was key! The team were all super friendly and when they said they would call you back they did. Would definitely use them again!

Lacey · 12 November 2016

★★★★★ 1/5

Trustpilot

Utter jokers

Utter jokers. They made it so difficult for me when mentioning I wanted to view some properties near Victoria train station. An Indian guy in his early '40s asked me to come to their office, after asking all the irrelevant questions on the planet then showed me a rubbish council flat. I was feeling a bit sick from his car fumes and asked if we could meet at the next property while I was walking. I have never seen him ever since: he simply disappeared and did not even answer the phone. I was too embarrassed to call the office and complain. I gave up on this company, they are just bullies asking to pay for just about everything while they laugh all the way to the bank thinking if you are a single woman with an 'exotic' accent you must be having a low IQ too. Bunch of jokers to be avoided.

CP · 22 March 2024

★★★★★ 1/5

Trustpilot

Winkworth leigh on sea

Winkworth leigh on sea. A bunch of liars and con artists. We rented a flat and asked for a break down of the fees we had to pay and also for the landlords details which were missing. The staff nodded and smiled and yes we will get those for you as we signed the contract and got our keys. 5 minutes later when we asked for them again they said we couldn't have them. Blatantly lied to pur faces. They take so long to respond to problems with the flat and didnt fix the big issues. The place obviously had mould which had been painted over as it appeared after a few weeks of moving but lied when asked about it and later said they think it might have had in the past but they were unaware. They also turn up well over half hour later to an appointment they made to inspect the property upon leaving. Their store was a 8 minute walk to the flat and when we called to see where the agent was, she hadn't left yet despite being 20 mins late already. Avoid these useless people at all costs.It's funny how a company only wants to help you after you leave them an honest bad review. I'm not wasting anymore time responding to such an awful company.

Walker · 24 July 2020

★★★★★ 1/5

Trustpilot

Thoroughly disappointed with Winkworth , Brook Green W14 .

Extremely unreliable and unprofessional . I was advised to market my property with Winkworth , Brook Green , Shepherds Bush Road. The owner , Ben, came to value my apartment on Wednesday 7th , he was enthusiastic about getting it on the market next Monday. He confirmed all details discussed in person on an email on 8th , I called in the morning on 9th to reconfirm I was very happy for them to proceed and I then got a call from the photographer who booked in for today 10th at 09.00 am but after 20 minutes he sent me a text saying that he had a double booking and did not offer another option. I tried all day yesterday 9th to find out what had happened and only today at nearly 02.00 pm I got Ben’s email saying that he could not market my property as the situation would not allow him to satisfy my needs. I wasted 3 precious days and think it is outrageous that someone thought to be an established professional, can actually behave like this. Unexpectedly disappointing.

A · 10 July 2020

★★★★★ 5/5

Google

James Fraser worked incredibly hard and went out of his way to help us secure our dream home. He was professional, friendly and knowledgeable. I want to thank James and the whole Winkworth team for making our experience so easy and stress free. This is the best agency I have been with so far. I would highly recommend.

Lara · 11 October 2021

★★★★★ 5/5

Google

Ben and team helped to market my apartment and locate a buyer in a short period of time. They were responsive and professional throughout our journey. Highly recommended!

Liang · 24 May 2024

★★★★★ 5/5

Trustpilot

Linda, Winkworth, Poringland

My contact with,Winkworth Poringland, is Linda Jackson. Linda always is professional in her work, giving confidence that I have chosen the right letting agents. She also gives clear and patient instructions with any queries I may have concerning my rental property.

Andrew · 4 September 2025

★★★★★ 5/5

Google

Karla (Winkworth Lettings Negotiator) was absolutely tireless in her hunt for a flat for us. Despite our very specific requirements she managed to find us a beautiful place in a location that met all our needs. She listened, scoured the market for options and pulled out all the stops to make sure we got the place we wanted. Thank you Karla, we owe you a Guiness sometime :)

Nathan · 12 November 2016

★★★★★ 5/5

Google

James really went above and beyond in helping me secure my flat. He was so friendly and communicative & went out of his way to accommodate me. The whole team at Winkworth Hammersmith has been extremely helpful and professional. I would gladly use their services again in the future.

Jae · 11 October 2022

★★★★★ 5/5

Trustpilot

Very happy with the good service

Very happy with the good service. Thanks Oliver for caring and all the staff to make it happen. Will recommend this lettings agency Winkworth for professionnalism.

Fatima · 28 June 2021

★★★★★ 5/5

Google

Elizabeth has been brilliant. A lovely person and a pleasure to work with! She really kept me in mind during my search process, suggesting options and always helpful. Then during the purchase process she was there every step of the way. Im my case there was probably more that the usual amount of back and forth to deal with and I really appreciated her support and patience.

Michelle · 12 November 2017

★★★★★ 5/5

Google

I recently rented a flat in Brook Green via Sam Horridge at Winkworth Hammersmith/Brook Green branch and would like to commend him on his first class professional service. I thought he went above and beyond answering my endless stream of emails regarding questions I had in relation to the property. Well done and thank you Sam!

Leigh · 11 October 2021

★★★★★ 5/5

Trustpilot

Aaron is the best professional we had…

Aaron is the best professional we had to deal with.He did a great job during our journey in finding our new home.We highly recommend him.

N · 13 June 2024

★★★★★ 1/5

Trustpilot

greedy agency (dont be fooled by them)

greedy agency not believing in someone when they tell them they have 10 years of tenancy in a house, all they want is someone to make a lawyer, doctor or someone working in the house of Parliament salary to rent a property from them, absolutely a disgrace of an estate agent company.

Yohan · 17 November 2023

★★★★★ 5/5

Trustpilot

Excellent

Faraz was fantastic. He was always available, very helpful and knowledgeable throughout the entire process. Couldn’t recommend enough

Chris · 29 June 2022

★★★★★ 5/5

Trustpilot

Winkworth Sunningdale

Jenny Wintermeyer from Winkworth Sunningdale was our agent to find a new tenant for our annex and she has been a pleasure to work with. She has been helpful, informative and pleasant from beginning to end of the process. In particular, I lipread and Jenny immediately coped with my personal communication needs which was very much appreciated.

Barbara · 7 May 2021

★★★★★ 5/5

Trustpilot

Brilliant service and Simon Jenkin was…

Brilliant service and Simon Jenkin was an absolute star. Fantastic communication and went above and beyond to help during the process. Would really recommend to anyone and will definitely be top of the list if / when moving again..

Angus · 9 July 2023

★★★★★ 5/5

Trustpilot

Sale of property

Alex and Faraz handled the sale professionally from start to finish, constantly keeping me informed, even when I was abroad. They went over and above what I expected from an estate agency , recommending solicitors, cleaning lady and removal man, who all pulled out the stops so that the sale could be completed. Nothing more to say, except a big thank you.

Harold · 16 November 2022

★★★★★ 5/5

Trustpilot

Excellent lettings service

Alina and her team have been very helpful in finding suitable, high quality tenants for my private rental house.

Susie · 13 April 2022