Trusted Agent profile · Hammersmith and Fulham
★★★★★
32 reviews across 2 platforms
32 Blythe Road, London, W14 0HA, Hammersmith and Fulham, W14 0HA
MAS Property Services's office in Hammersmith and Fulham, at 32 Blythe Road, is rated 4.1 out of 5 across 32 reviews on two platforms, including 29 Google reviews rated 4.0.
Every review we hold for the Hammersmith and Fulham office, from every platform, shown as written. First names only.
5/5
GoogleI’ve been working with MAS Property Services in West Kensington for over a year, and they’ve been fantastic. Mo and Emma have really stood out. When one of my tenants had a burst pipe late at night, Mo quickly arranged a plumber and kept me updated the whole time. Emma has been great with tenant vetting and explaining everything I need to know as a landlord. They’ve made the entire process stress-free and hands off. Thank you too the whole team at MAS!
5/5
GoogleJeremy Alexander made the whole process of signing up with MAS for block management incredibly easy. He walked us through every step and got all the compliance paperwork sorted in no time. It was such a smooth and fast experience we felt in great hands from the start.
1/5
GoogleWorst estate agents I have used in London for the following reasons. Blames the tenant for issues that are to be dealt with by the estate agent, or that are not the fault of the tenant. Delays fixing any problems indefinitely, and often created more problems upon trying to fix them. Left without heating or water for several days. Gave the spare key to the plumber and these were not returned to the estate agents, so when needed by the tenant were not available. Difficult to contact via phone or email. Property was not cleaned upon moving in - rubbish and mice were present in the property. Deposit took over 6 weeks to be returned.
dear “MAX HAM” thank you for your review. unfortunately we do not have any record of you renting a property through us. please get in contact with our office and we’d be happy to discuss this further.
5/5
GoogleI've been with MAS property services for years, and I can confidently say that I've had no issues during my time with them. Their professionalism, quick issue resolution, and efficient property management have truly made a positive impact on my experience and made owning a property hassle free for me. Highly recommend MAS for any landlord or tenant.
5/5
GoogleHas been a fantastic experience as a landlord. Mo and Jeremy are always friendly, approachable and quick to respond. They handle everything with professionalism that makes me feel like my property is truly cared for. I always know I can rely on them to keep things running smoothly. It’s been a real weight off my shoulders!
5/5
GoogleMAS Property has been an absolute lifesaver for me! When I needed to find a place to live quickly, they came to the rescue and made the process smooth and efficient. Any issues I've had with the flat were dealt with promptly and effectively by their responsive team. I couldn't be happier with their services!
1/5
GoogleVery disappointing experience with MAS Property. Just three days before my move-in date, they increased the apartment price without any flexibility or consideration for the prior agreement and contract, including agreed key handover day. This last-minute change was unprofessional and stressful. I do not recommend MAS Property.
5/5
GoogleMAS Property Services has been amazing. Mo and Jeremy are always quick to respond and handle everything smoothly. Jeremy’s great with communication, and Mo is always there with solid advice. they have made managing my property a breeze.
5/5
GoogleMAS Property Services has been amazing. Mo and Jeremy are always quick to respond and handle everything smoothly. Jeremy’s great with communication, and Mo is always there with solid advice. they have made managing my property a breeze.
1/5
GooglePlease stear clear of this agency! Completely unprofessional an immoral behaviour. I'm not someone to speak negatively of anyone, however this is in the hope that what I've experienced doesn't happen to anyone else! Moved into a lovely property only to have construction work within the property and throughout the building occur the day the tennacny commenced -continuing for the entire summer. This information was not shared with us. I asked them for support as I did not think it fair and safe for my two month old daughter and with limited access to the property, noise and typical construction mess. Their reply was to take it on the chin, that it is completely legal to do and tried to justify how the dirt and dust on the ground was from the construction site 100m away when it is the same material used two meters away... No matter what property they can present, It is simply not worth going through. I wish them the best as a business. Before they can progress professionally, they must improve their moral conduct. No matter what comments they may reply to mask this review, there is no excuse for their actions.
5/5
GoogleThis is best letting and sales company, They sold my house the first day on the market and got well over the asking price. very professional company from start to finish. everything about the sales went through so smoothly. I chose them because they sold a friends house when she was having trouble getting a buyer and she recommended them because she was very pleased with every aspect of the sales. Would definitely give them 5star plus,
5/5
GoogleI have used MAS for management of my building and they've managed to save us a lot of money in regards to maintenance of the building by shopping around to get the best deals on any repairs or companies that take care of safety of the building. Definitely recommend them to anyone who wishes to use them for letting, sales or management.
5/5
GoogleYet again fantastic service from all the staff at MAS, my family and I were away over Christmas and New Year and our tenants experienced a lot of issues and as usual the team at MAS stepped in and quickly resolved all the problems allowing my tenants to enjoy their first Christmas in our flat and allowing my family and I to enjoy our holiday.
1/5
GoogleAtrocious service, maintenance was very poor. I went on extended periods without hot water in winter over my tenancy, other issues were never fixed. Neighbours in adjacent units (from the same agency) were beyond unbearable. Attitude deteriorates significantly towards the end of tenancy, questionable professionalism. I would caution anyone from using them and sincerely hope they do not plague the housing market for much longer.
1/5
GoogleWorst estate agents I have ever used. They are extremely unreliable. My experience with MAS Property services has been a MASsive disappointment. I should’ve trusted the other bad reviews.
5/5
GoogleVery professional and helpful. The move in and move out process was straight forward and hassle free. The agent was very friendly and always was quick in answering to all our enquires. Great experience throughout the whole rental time. Definitely would recommend and use again.
5/5
GoogleIt was a pleasure renting with MAS Property Services and they have always been very helpful during my staying.
5/5
GoogleVery happy with agency. Very best experience, staff is extremely helpful with every question from day 1 of move in to final day of leaving property. Very customer service focused. So I would give the highest recommendations for this guys!
5/5
GoogleThank you to all the guys in the office for your excellent support and service. Grateful for all the years you've rented my properties for me with great tenants. I wholeheartedly recommend.
5/5
GoogleThe reviews are refering to a similar named company based in Scotland. This company has no connection with the one based in Blythe Road (West London) which has an excellent reputation.
5/5
GoogleWe rented from M.A.S for four years, they were always professional, quick to respond to any questions and solve any issues. We would definitely recommend renting with them.
5/5
GoogleI have found MAS professional and very reliable. I would not hesitate to recommend them wanting to rent a property in Fulham or Kensington.
1/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
MAS Property Services's Hammersmith and Fulham office has 32 reviews across two platforms: 29 on Google, 3 on Facebook.
MAS Property Services Hammersmith and Fulham is rated 4.1 out of 5 across all 32 reviews, and 4.0 out of 5 on Google from 29 reviews.
MAS Property Services Hammersmith and Fulham, 32 Blythe Road, London, W14 0HA, Hammersmith and Fulham, W14 0HA.
