Every review we hold for the Hammersmith and Fulham office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotTor was very efficient renewing the…
Tor was very efficient renewing the lease on my property. Thank you.
Marina · 22 March 2024
Agent replied · 23 October 2024
Dear Marina, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5* review. Kind regards, Lesley, Customer Relations Team
★★★★★ 5/5
TrustpilotSpecial Thanks
Special Thanks to Geena for efficiency and prompt response to my query.
J · 18 March 2024
Agent replied · 23 October 2024
Thank you for taking the time to leave a wonderful 5* review. Geena will be thrilled to read your kind comments. Kind regards, Lesley, Customer Relations Team
★★★★★ 5/5
TrustpilotThank you, Will!
These past couple weeks I've had a few issues in my kitchen, a leak & dishwasher breaking. Will handled the back and forth of these fixes quick and easy, allowing for minimal disruption and allowing me to maintain use of my kitchen throughout. The fixes were fast and fixed on site once appointments were scheduled. Thank you, Will & team.
Victoria · 18 March 2024
Agent replied · 23 October 2024
Dear Victoria, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley, Customer Relations Team
★★★★★ 5/5
TrustpilotGeena was great
Geena was great! Very helpful, willing to get information and clarity from both parties.
Karan · 5 February 2024
Agent replied · 23 October 2024
Dear Karan, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley, Customer Relations Team
★★★★★ 5/5
TrustpilotJordann was prompt at helping me with…
Jordann was prompt at helping me with my queries and was super helpful. Thank you!
Anou · 12 January 2024
Agent replied · 23 October 2024
Dear Anou, Thank you for taking the time to rate your service with Jordann. We appreciate you posting this. Kind regards, Lesley, Customer Relations Team
★★★★★ 5/5
TrustpilotBaran was very easy and clear to talk…
Baran was very easy and clear to talk to and helped solve my request swiftly. He emailed me the summary I requested within 15 minutes of our phone call. Many thanks
Camilla · 30 October 2024
★★★★★ 5/5
TrustpilotEllie is very professional and…
Ellie is very professional and efficient at her job and has made my life easier as a landlord.
A · 28 October 2023
Agent replied · 23 October 2024
Dear A Patel, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley Alford, Customer Relations Team
★★★★★ 5/5
TrustpilotCameron has been very helpful
Cameron has been very helpful! Very efficient in sorting out everything, really helpful!
Consumer · 8 February 2024
Agent replied · 23 October 2024
Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotExemplary Manager
Edward is a dedicated and supportive professional who exceeded my expectations.
Vasso · 19 March 2024
Agent replied · 23 October 2024
Dear Vasso, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5* review. Kind regards, Lesley, Customer Relations Team
★★★★★ 5/5
TrustpilotProperty Manager
Property ManagerAbdullah Leghari has been a responsive and helpful property manager - many thanks for your support!
Dr · 7 November 2023
Agent replied · 23 October 2024
Dear Olivia, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley Alford, Customer Relations Team
★★★★★ 5/5
TrustpilotSuper responsive
Daniel has been very helpful and responsive throughout the process!
Susan · 2 April 2024
Agent replied · 23 October 2024
Dear Susan, Thank you for taking the time to leave a lovely review regarding Daniel. Kind regards, Lesley, Customer Relations Team
★★★★★ 5/5
GoogleWe were very happy for the work done by Ben Gee and Alex Annesley in selling our flat in Fulham. Whilst some agents put a negative spin on things whilst doing valuations (we think, managing our expectations for a sub-optimal result), Ben was always super positive, and this gave us reassurance that they would be working their hardest to prove that outlook right. Before the property even went on the market, they had organised about 8 viewings, and we received our offer a couple of days after going "live". Alex did an exceptional job in managing the process to exchange, and completion also went smoothly. M&P charged more commission than some other agents, but we are certain we got value for that additional fee, and made the right decision to instruct them.
Ann-Maree · 12 November 2016
★★★★★ 5/5
GoogleHenry & Tom were great at providing insight and giving me a valuation on my property.
Katherine · 11 November 2023
Agent replied · 10 November 2024
Dear Katherine, Thank you for your kind comments regarding Henry and Tom and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Lesley Alford, Customer Relations Team
★★★★★ 5/5
TrustpilotGreat service
My property manager Abigail is very responsive, polite and efficient. There's not much more I could ask for!
Emily · 21 September 2023
Agent replied · 23 October 2024
Dear Emily, We really appreciate you taking the time to leave such lovely comments about Abigail. They will be so pleased to read your 5 star review. Kind regards, Lesley Alford, Customer Relations Team
★★★★★ 5/5
GoogleTom was incredibly helpful in working with us to find our flat. He was super responsive, professional and made the whole process feel genuinely cared for. Thank you Tom!!
Ellen · 3 November 2024
★★★★★ 5/5
TrustpilotThe M&P experience
The employees of M&P are clearly well trained and 'know their job' but what makes them 'great' is their enthusiasm and politeness even when the client is in the wrong or just ignorant about housing matters. They take the strain out of negotiations and use initiative in recommending what's inthe clients best interest
Mr · 23 June 2024
Agent replied · 23 October 2024
Dear John, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Lesley, Customer Relations Team.
★★★★★ 5/5
TrustpilotTatiana has been a great help and is…
Tatiana has been a great help and is always very respectful and easygoing.
Kieran · 12 January 2024
Agent replied · 23 October 2024
Dear Kieran, Thank you for taking the time to leave a lovely review regarding Tatiana. Kind regards, Lesley, Customer Relations Team
★★★★★ 5/5
TrustpilotCharlie Caine has been brilliant from…
Charlie Caine has been brilliant from start to finish- top marks
Holly · 24 February 2024
Agent replied · 23 October 2024
Dear Holly, Thank you for taking the time to leave a wonderful 5* review. Charlie will be thrilled to read your kind comments. Kind regards, Lesley, Customer Relations Team
★★★★★ 5/5
GoogleFantastic experience with agent Tom Hammick. He was incredibly helpful in finding and securing our property. He is always on hand to answer questions and will go out of his way to make sure your needs are fulfilled. I would highly recommend using his services!
David · 27 October 2024
Agent replied · 10 November 2024
Dear David, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Lesley
★★★★★ 5/5
TrustpilotDerbhla is the most helpful agent I…
Derbhla is the most helpful agent I have met lately
Aina · 8 March 2024
Agent replied · 23 October 2024
Dear Aina, Thank you for taking the time to leave a wonderful 5* review. Derbhla will be thrilled to read your kind comments. Kind regards, Lesley, Customer Relations Team
★★★★★ 5/5
TrustpilotTenancy manager Geena was such a star
Tenancy manager Geena was such a star! Quick responses and very helpful.
Julia · 25 January 2024
Agent replied · 23 October 2024
Dear Julia, Thank you for taking the time to leave a wonderful 5* review. Geena will be thrilled to read your kind comments. Kind regards, Lesley, Customer Relations Team
★★★★★ 5/5
TrustpilotJordann was very helpful
Jordann was very helpful, quick and responsive and kind! Thank you Jordann!
Consumer · 22 January 2024
Agent replied · 23 October 2024
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley, Customer Relations Team
★★★★★ 5/5
TrustpilotHelpful guidance
Helpful guidance from Jordan Webb, the tenancy manager - thank you Jordan.
R · 22 January 2024
Agent replied · 23 October 2024
Dear R Knight, Thank you for taking the time to leave a lovely review regarding Jordan. Kind regards, Lesley, Customer Relations Team
★★★★★ 5/5
Googleexcellent estate agency with fast and reliable service, and I can highly recommend Dayl specifically!
Gemma · 11 November 2023
Agent replied · 10 November 2024
Dear Gemma, Thank you for your kind comments regarding the Fulham team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Lesley Alford, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.