Every review we hold for the Hammersmith and Fulham office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotWe had been in the market for 5 years…
We had been in the market for 5 years and finally found the right home thanks to Oliver Dawson from Knight Frank Belgravia. He was incredibly kind, informative, and efficient throughout the entire process. His recommendations, including an amazing solicitor, were spot on and made everything go smoothly. I highly recommend Oliver for anyone looking for a reliable and supportive estate agent. Thank you for making our long search worthwhile and stress-free!
Gul · 21 June 2024
Agent replied · 22 October 2024
Gul,Thank you for another kind review! It was a pleasure to work with you. I am delighted to hear that you were happy with your solicitor.Oliver Dawson
★★★★★ 5/5
TrustpilotWorking with Knight Frank has been nothing short of outstanding
We recently had the pleasure of working with Shaun Terry, a real estate agent at Knight Frank, for the purchase of our new home, and the experience has been nothing short of outstanding.Shaun demonstrated remarkable patience and diligence throughout the entire process. From our initial discussions to the finalization of the sale, Shaun's professionalism and commitment to excellence were evident. His knowledge of the W2 area was particularly impressive, providing us with valuable insights and ensuring a smooth transaction.What sets Shaun apart is their dedication to client satisfaction. They went above and beyond to address our concerns, answer our questions promptly, and guide us through every step of the selling process. We felt confident and supported throughout the journey.We wholeheartedly recommend Shaun Terry and the team at Knight Frank for anyone looking for a reliable and knowledgeable real estate agent. The combination of their expertise, patience, and diligence makes them a standout choice. Five stars for an exceptional experience!
Bayswater · 15 January 2024
Agent replied · 22 October 2024
Thank you for your review, I’m so pleased to hear you enjoyed the journey and wish the whole family many happy years in your new home
★★★★★ 4/5
TrustpilotSatisfied for the past six years and impressed be the new property manager
As a landlord I have been quite satisfied with Knight Frank during the past six years, during which the property was taken good care of with appropriate frequency of contact. Although the property managers have changed during 2023Q4, many thanks to Kristian Lee the handover is now properly completed and everything works so well. As my current property manager, Kristian impresses me a lot by considerable sense of responsibility, willingness in problem solving and swift reaction to handle issues in a reliable way. Happy to have Kristian here and many thanks again:)
Y · 11 January 2024
Agent replied · 22 October 2024
Dear Yaoyin,Thank you very much for your kind words, it is my pleasure to help. I will continue to manage your property to the same high standard. Kind regards,Kristian
★★★★★ 5/5
TrustpilotToru is the BEST !!
Mr. Toru Yoshioka, Property Manager is the most honest of the hundreds of people I have met around the world. His work is incredibly quick and accurate, and he is extremely polite to everyone. He is a model of property management. He is so talented that I guarantee he is a valuable asset. I sincerely hope that he will be evaluated correctly and that he will work for Knight Frank for a long time.
Amy · 8 May 2024
Agent replied · 22 October 2024
Dear Amy,Thank you so much for your generous words. I am delighted to have been able to assist you.Please do not hesitate to reach out if you need more assistance or support.Kind regards, Toru
★★★★★ 5/5
TrustpilotGreat experience buying through KF
We had a great experience buying our home through Knight Frank. Clare Griffiths in the Bristol office was our Sales Progressor and she was fantastic. We were in the middle of the chain, buying and selling, and we encountered a couple of issues (mainly frustrating solicitor-based problems) and Clare was tenacious in helping us hit our exchange and completion dates. She also helped the process go smoothly overall and communication, via her, between ourselves and our sellers was excellent. Thank you again Clare! Thanks, too, to Rupert, who also helped get us over the line on a long and stressful completion day (again a solicitor-based issue). Would definitely recommend Knight Frank based on our experience as buyers.
Chris · 4 January 2024
Agent replied · 22 October 2024
Thank you Chris, I am just delighted we got there in the end and I hope you and Sian are very happy in your new home. Best wishes, Clare.
★★★★★ 5/5
TrustpilotGreat people to work with
Excellent brochure and house description.
Friendly well briefed people showing the house
Good behind the scenes vetting of possible buyers
Excellent final stages of communication on a complicated sale.
Lovely people to work with at all times
Robert · 1 October 2026
Agent replied · 10 October 2026
Dear Robert
What a lovely review. Thank you for entrusting us with your home of 50 years - it has been a genuine pleasure working with you and getting to know you both during this time. I hope you are in your new home soon and settle in quickly, new address for the Christmas card this year!
Best wishes
Laura and the Knight Frank North Hampshire team
★★★★★ 5/5
GoogleRiccardo was immensely helpful and accommodating in supporting us to successfully buy a family home in Fulham. He skillfully intermediated and was prompt and helpful in all communications. He was a pleasure to partner with and everyone in his office was very helpful.
Julian · 17 July 2025
Agent replied · 17 April 2026
Dear Julian, thank you very much for your kind review! Delighted we were able to assist you, I hope to work with you again in the future.
★★★★★ 5/5
TrustpilotDan and Tom were fantastic during my…
Dan and Tom were fantastic during my sale - they sorted all difficulties with professionalism and patience.
Anna · 16 March 2026
Agent replied · 22 October 2024
Hi Anna,
It’s been a pleasure to work with you, and sell your property!
We were delighted to help with the planning permission process, and get the sale over the line.
All the best,
Dan, Tom and the Knight Frank Cobham team
★★★★★ 5/5
GoogleNick has been excellent throughout the whole process and been very un sales-y which is a trait I like.
Nothing has been too much effort and I would thoroughly recommend people using him.
Freddie · 25 October 2025
Agent replied · 22 November 2025
Thank you Freddie, I’m delighted to hear my tailored approach was helpful and refreshing for you. I’m glad you found something, and it has been a pleasure helping you with the search - should you want any advice or require further assistance, don’t hesitate, do reach out.
Nick and the Knight Frank Fulham team
★★★★★ 5/5
TrustpilotJamie Vass was an absolute pleasure to…
Jamie Vass was an absolute pleasure to work with whilst renting out my property. Having a few different estate agents value my rental property, Jamie was the only one who made me feel confident within his approach and his track record certainly backs that up! Jamie made the experience smooth & stress free. I would have no hesitation in recommending himself and Knightfrank to friends and family - Thank you Jamie!
Joe · 19 June 2024
Agent replied · 22 October 2024
Many thanks Joe, I appreciate your kind words. Naturally we were ecstatic to be your first choice, I also thank you for your trust in me to help find your tenant and you had a good experience. I wish you all the best, speak soon. Jamie.
★★★★★ 4/5
TrustpilotA big shout-out to Naeto Soludo
A big shout-out to Naeto Soludo for being a great property manager, very communicative, friendly and generally extremely helpful. I would have given 5 stars if the everyone we had dealt with at the firm were as helpful as Naeto has been. Despite him being new to the branch, he has been the most professional of the 4 or 5 persons we've dealt with so far.Unfortunately, we did have to deal with a real-life NPC in the process of renting our property, unable to answer a yes or no question in an email chain and replying with the literal phase: 'Send [us] the monies', when referring to a £21,000 bank transfer... And just generally being rude. So, I almost pulled out of renting with Knight Frank altogether because I thought they were initially a scam company.The others at the branch can learn a lot from Nateo and I hope his performance is recognised.
Jonathan · 19 December 2023
Agent replied · 22 October 2024
I truly appreciate your kind words and feedback. It’s been a pleasure assisting you so far, I look forward to working together with you to ensure a good living experience. In regards to your experience with the office, a member of the team will be reaching out to you soon. Thank you. Naeto
★★★★★ 5/5
TrustpilotOutstanding service and extremely helpful
Toto, George and the team at Knight Frank, Chelsea were extremely helpful when it came to the sale of a flat. In particular, in the midst of a long conveyancing process, they were communicative, responsive and engaged, and proactively helped to ensure the process reach its completion. The team at Knight Frank, Chelsea are great to work with, are very hard working and really take the time to listen to what is important to you. We would thoroughly recommend them.
Anonymous · 19 December 2023
Agent replied · 22 October 2024
Thank you very much for your kind words, it was a pleasure working with you. If we can be of any assistance in the future, then please don’t hesitate to reach out. Best, George
★★★★★ 5/5
TrustpilotA huge heart felt thanks to Stine…
A huge heart felt thanks to Stine Klaus.I have been in the property industry for over 45 years, and have to put Stine at the KF Notting Hill branch at the top of the tree, she has always being charming and happy to help no matter what was needed, and often went beyond the call of duty to help us with our letting.Well done to Stine, I hope I am lucky enough that we can work together very soon, we will be recommending you to everyone we know and anyone who will listen!
Mr · 18 December 2023
Agent replied · 22 October 2024
Dear Mr Cramer,I am very flattered reading this wonderful review - Thank you very much!It has been a pleasure to work with you and I will look forward to any future business.All the best,Stine
★★★★★ 5/5
TrustpilotHamzah Musaddaq Property Manager
I rent my flat via Knight Frank who also perform the property management. I've had negative experiences with Knight Frank in the past, but our new property manager Hamzah has been excellent at addressing our issues in a timely manner and ensuring we were kept in the loop. He would also follow up to make sure that the most critical repairs were being handled as quickly as possible. He is very empathetic to the tenant's situation making working with him very pleasant. He identifies pain points and tries his best to address them.
Marta · 15 December 2023
Agent replied · 22 October 2024
Thank you so much for your very kind words, Marta, it is my pleasure to help. Thank you for being so helpful and quick with your responses. I really appreciate your time and efforts and wish you a very relaxing Christmas holiday.Hamzah
★★★★★ 5/5
TrustpilotChoosing Knight Frank to let property
We made a wise choice in selecting Knight Frank in Wimbledon Village to help us rent out our home. Working with Laura and Harriet was an excellent experience. Every step of the process, from marketing the property to finding the ideal tenants, agreeing to the terms of the contract, and managing payments, was smooth and issue-free.Based on our positive experience, we highly recommend Knight Frank real estate agency
Ervin · 1 August 2024
Agent replied · 22 October 2024
You are more than welcome Ervin! We have enjoyed working with you both too over the last few months and we are as delighted as you for the result. So pleased you have enjoyed the process as well.
★★★★★ 5/5
TrustpilotHelen at Knight Frank has made our…
Helen at Knight Frank has made our experience of buying a new home as easy as possible. She is friendly and professional in equal measure and does what she says she will which is definitely not always the case!!
JUDITH · 10 September 2026
Agent replied · 22 September 2026
Thank you very much for your very kind review, it was lovely working with you both towards the purchase of your new home. I am sure you will be very happy there. If there is anything I can do in the meantime, before completion, please do let me know.
Best wishes
Helen and the Knight Frank Stow-on-the-Wold team
★★★★★ 5/5
TrustpilotExceptional client service and a successful sale
The Knight Frank South Ken team (particularly Jordanna and Nicole) did a fantastic job securing the sale of our LGF flat recently. They kept us appraised of how the marketing process was progressing, and we really felt like they went the extra mile to get prospective buyers through the door. They then expertly managed a number of hurdles between exchange and completion. We wouldn’t hesitate to recommend them.
Claire · 24 July 2024
Agent replied · 22 October 2024
Dear Claire,Thank you so much for your kind words, it was a pleasure to work with you both. We wish you the best in your new home!Kind regards,Nicole & the Knight Frank South Kensington team
★★★★★ 5/5
TrustpilotThe Sale of our house through the Clifton Office
We finally exchanged contracts over the sale of our house today after a lengthy period which was far from straightforward. Rachael Hancock has been an absolute star throughout, keeping us well informed in a very efficient and professional way. Thank you so much Rachael, your efforts are greatly appreciated. Rachel Bews has organised viewings to fit in with us, following up as necessary and thank you very much Rachel. David and Jane Farrar.
David · 24 April 2024
Agent replied · 22 October 2024
We are so pleased that we finally managed to get the exchange. Thank you for your kind instruction and patience you were an absolute pleasure to assist.
★★★★★ 5/5
TrustpilotProfessional and reliable service
I communicated to him in advance the requirements for the room I was seeking and requested that he notify me when suitable options became available. He handled my request professionally and provided accurate assistance. As a result, I was able to secure an apartment that meets my requirements. I appreciate the quality of service provided.
Yuichi · 20 May 2026
Agent replied · 25 May 2026
Thank you Yuichi for your kind words. It was an absolute pleasure working with you and I wish you all the best in your new home. Thank you again.
Jack
★★★★★ 5/5
GoogleWe recently sold our flat with the help of Riccardo at Knight Frank, and we couldn’t be happier with the experience. From the very beginning, Riccardo made us feel comfortable and assured. His calm, professional approach put us at ease …
Charlotte · 17 July 2025
Agent replied · 17 April 2026
Thank you so much for your kind words! It really means a lot that you took the time to share your experience. If you ever need any assistance in the future, please feel free to reach out anytime! Best wishes, Riccardo
★★★★★ 5/5
TrustpilotKatie and Kavita have made my whole…
Katie and Kavita have made my whole experience as a new overseas landlord seamless. Helping me navigate all the tasks required along the way in a timely manner. Always just one message / call away and happy to help!
MsL · 4 September 2026
Agent replied · 22 September 2026
Thank you for your kind words and it has been a pleasure to help you navigate your new tenancy.
Kind regards,
Kavita, Katie and the Knight Frank Ascot Lettings team
★★★★★ 4/5
TrustpilotLed by Victoria Miles in the Esher…
Led by Victoria Miles in the Esher Branch the sales team were competent and communicative at all times. Their advice as our trusted advisors was much appreciated throughout the process. Victoria used her initiative and kept feedback and dialogue detailed and clear, always reaching out by phone when anything needed further clarification or explanation.
Katie · 21 May 2026
Agent replied · 25 May 2026
Thank you very much for your kind feedback. It was a pleasure to support you throughout the process.
I’m delighted to hear you felt well informed and cared for, and I truly appreciate your recognition of the team’s efforts.
Wish you and the family all the best!
Victoria and the Knight Fran Esher Team
★★★★★ 5/5
GoogleI had an incredible experience with Knight Frank, thanks to the exceptional assistance and kindness provided by Juliette. After months of searching for a rental property, I finally discovered a delightful flat in Fulham. Upon reaching out to Knight Frank, Juliette promptly responded, and right from the start, I was struck by her genuine and empathetic approach. It was refreshing to encounter an estate agent who prioritized personal connection over a scripted sales pitch and simply chasing targets.
Juliette went above and beyond to accommodate my schedule, displaying remarkable flexibility in arranging viewings that aligned with my availability. Throughout the entire process, she remained easily accessible through both phone calls and WhatsApp, promptly addressing any inquiries or concerns I had. Her guidance and support were invaluable as she expertly navigated me through each step of the rental process.
I am truly grateful for Juliette's dedication and exceptional service. Her professionalism, combined with her compassionate nature, made my experience with Knight Frank truly outstanding. I wholeheartedly recommend Juliette and Knight Frank to anyone seeking a positive and stress-free real estate journey.
Jaq · 26 October 2023
Agent replied · 25 October 2024
Thank you ever so much for your kind words Jaqueline. I cannot wait for you to call our Fulham Road flat “home” and enjoy your time there. Please do not hesitate to reach out to me anytime you need, Juliette.
★★★★★ 5/5
GoogleKnight Frank were professional and helpful from beginning to end, we would highly recommend them to anyone moving to Fulham. In particular - Arabella Howard-Evans was very open and honest and no request was too big for her to handle!
Helen · 17 July 2025
Agent replied · 17 April 2026
Thank you Helen, I am delighted that we secured this house for you, You have been an absolute pleasure to deal with, roll on move in day!
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