Every review we hold for the Hammersmith and Fulham office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotReview of Knight Frank’s (Lettings) Accounts Dept/Ehteshaam Ahmed
I had a very positive experience with the Knight Frank Lettings Department’s Ehteshaam Ahmed today. I had, what I felt, was a complicated query to deal with but he advised me in such a helpful and professional manner that the problem was sorted in next to no time… Very grateful and I appreciated his time on the matter. Regards, Venetia.
V · 8 August 2023
Agent replied · 22 October 2024
Dear Venetia,Thank you very much for taking the time to leave such a glowing review! I am very glad to hear that you had a positive experience with our service. It was a pleasure to assist you with your query.As mentioned before, please feel free to let me know if you ever have any questions.Kind regards,Ehteshaam
★★★★★ 5/5
TrustpilotReliable efficiency.
I have always enjoyed an extremely good relationship with Knight Frank particularly because you can trust. Recently I have found Vinnie Selvakumar to be most efficient and helpful in administering and sorting out very swiftly a rental renewal. Thank you
Gabriella · 22 September 2024
Agent replied · 22 October 2024
Dear Gabriella,Thank you for the lovely review.It has been a pleasure to assist you and thanks again for choosing Knight Frank.Kind regards,Vinnie
★★★★★ 5/5
GoogleAs a real estate professional of 30 years plus, I know that many Estate Agents oversell their capabilities on lettings and invariably under-deliver.
But not in the case of Knight Frank.
Their Fulham team (Chiara Thomas and George Simpson) were successful within a week of appointment. Their online presentation details, deal management, and follow-on support with documentation and property Certification were faultless. I would highly recommend this team!!
Nigel · 27 October 2019
★★★★★ 5/5
TrustpilotWe have been fortunate to have Emma…
We have been fortunate to have Emma Soanes as our property manager for the last year. She is always incredibly helpful, prompt in responding and thoughtful in her response. She is wonderful and we sincerely appreciate everything she has done for us.
Smitha · 18 August 2024
Agent replied · 22 October 2024
Thank you very much for your lovely review! I wish you all the best in your future home. Best wishes, Emma.
★★★★★ 5/5
TrustpilotA property which we wanted to buy but…
A property which we wanted to buy but unfortunately didn’t get came back on the market and without a second thought Samantha Bysouth rang me and told me the good news, she did everything she could to make sure we finally got the house,
Manjit · 15 July 2024
Agent replied · 22 October 2024
We are so pleased you were able to secure your dream home and wish you and your family all the best in your new property.Best wishesSamantha & the Knight Frank Stratford-upon-Avon team
★★★★★ 5/5
TrustpilotHad it not been for Helen’s…
Had it not been for Helen’s committment, along with the rest of the Stow team, I doubt that we would have got our sale “over the line”. Always available and responsive, her professional efforts were very much appreciated.
Alan · 21 October 2024
Agent replied · 22 October 2024
Dear Alan and Diane, Thank you so much for the kind review, whilst it took somewhat longer than any of us would have wanted we got there in the end! Your patience was greatly appreciated, and I enjoyed working with you both. I hope you will be very happy with your new life in Cheshire. Best wishes Helen
★★★★★ 5/5
TrustpilotExcellent Service from Brigette in Renewals!
Brigette from the Renewals team at Knight Frank is fantastic! She is always professional, responsive, and goes the extra mile to ensure everything is handled smoothly. Her attention to detail and excellent communication make the renewal process stress-free. Highly recommend!
Chris · 19 September 2024
Agent replied · 22 October 2024
Dear ChrisThanks for the lovely words. It was an absolute pleasure assisting with the renewal and thank you for your patience throughout. Kind regardsBrigette
★★★★★ 5/5
TrustpilotFrom start to finish a very professional Service
From start to finish a very professional but personal service and also friendly and caring.Felt supported through out the process, respected privacy at all times, shared emotions and really worked hard to make the sale happen. Its a stressful time but Arabella and Jo were ace!
Rima · 5 June 2024
Agent replied · 22 October 2024
Rima, thank you for your kind words. You were both such a pleasure to deal with and we were pleased to get this over the line so you can move onto your next chapter out of London. Roll on moving day. Best wishes, Arabella and Jo
★★★★★ 5/5
TrustpilotWe successfully leased an apartment…
We successfully leased an apartment with the help of Knight Frank.Our agent was Eleanor, she was very supportive and responsive.Then we were moved to Omar and Phillip who were also extremely helpful.We had a quick turnaround, this was the fastest time we lease an apartment. Thank you team!
Luma · 19 April 2024
Agent replied · 22 October 2024
Thank you so much for your kind words; we were glad to be of help. Enjoy your new apartment. Ellie, Omar and Phillip
★★★★★ 5/5
GoogleJames and Nicola were invaluable during the process of buying our home. Both are incredibly hard-working, responsive and genuinely honest agents to deal with. They made themselves available to us throughout the process, answering our questions and providing access to the property on numerous occasions. Both my husband and I would not hesitate to recommend James and Nicola to anyone who is selling or buying a home in Fulham.
Ema · 27 October 2018
★★★★★ 5/5
TrustpilotCameron Shields was most helpful from…
Cameron Shields was most helpful from the start and assisted us very promptly with all our requirements from the very start to-date. Couldn't have asked for more!
Naval · 9 July 2024
★★★★★ 5/5
TrustpilotJames and Charlotte were both very…
James and Charlotte were both very helpful throughout the process. We secured the house in a couple of hours and the rest just followed through very quickly. I know i can always count on Knight Frank
Delifish · 9 January 2024
★★★★★ 5/5
TrustpilotA professional landlord’s view..
A professional landlord with 2 of my residential properties with Knight Frank and managed by Kasia Zelazko.For me it is imperative that I have a property manager who is efficient and provides a genuinely professional service - and this is what I get with Kasia.When you pay a management fee you need to get a commensurate level of service, KF through Kasia are achieving a high level of service for me and supporting the tenants in a timely and sensible manner so all parties are happy!I thoroughly recommend.
Mark · 19 August 2020
Agent replied · 22 October 2024
Thank you very much for your kind review Mark. It is pleasure working for you and I am always happy to help.Best wishesKasia
★★★★★ 5/5
TrustpilotJason Nwimo - Excellent Property Management with Proactive Support…
We had a great experience working with Jason Nwimo as our property manager. Jason has always been responsive and proactive in his communication, especially during renewals, which has been very helpful. It’s been a pleasure working with him
RV · 25 September 2024
Agent replied · 22 October 2024
Much appreciated Rakesh, it has been a pleasure managing your property Good luck with all in future, wishing you all the best Kind Regards,Jason
★★★★★ 5/5
TrustpilotEverything was perfectly organised
Everything was perfectly organised. The process from viewing to renting was well explained and done on time. I am really satisfied with your company and you are doing the renting. Thanks.
Mitra · 3 November 2020
Agent replied · 22 October 2024
Thanks so much Mitra for your kind words, it was a pleasure to assist you finding your new rental home.Steven
★★★★★ 5/5
TrustpilotBeth Tighe - the Queen of Surrey
Beth Tighe, the lettings negotiator of Knight Frank, helped me to set up a perfect range of houses in Surrey for my clients. I am very impressed by her expertise in this area. Looking forward to work with the amazing Knight Frank team again.
Alexander · 11 June 2024
Agent replied · 22 October 2024
Thank you for your kind words Alex. It was great meeting you and your clients, we look forward to your next return to Surrey! Best, Beth
★★★★★ 5/5
TrustpilotHighly Recommended
We have been very lucky to have worked with Jason Chu as the Property Manager for our property. The service level and attention to detail has been outstanding. Highly recommended.
Roger · 27 January 2021
Agent replied · 22 October 2024
Dear Roger, Thank you very much for taking the time to write such an excellent review. The pleasure is absolutely ours. We are glad to hear that you are happy with our service. Best wishes,Jason
★★★★★ 5/5
GoogleThe whole team at Knight Frank were exceptional throughout. James, Nicola, Fred and Georgina advised and helped in a professional manner . Detailed, accurate and friendly they helped achieve the correct price . Thank you to Fred for seeing through the exchange to completion in a professional and friendly way . Highly recommend their services and will certainly be staying in touch within the future .
Will · 27 October 2019
★★★★★ 5/5
TrustpilotWonderful support from the property managers
I've been working with Jason Nwimo for almost 1.5 years, and I'm happy for the continuity in the management of the properties. He is professional and responsive. I am glad that he is part of Sabriye Boldizsar's team, as I've been working with Sabriye for a few years now; and as a team they provide excellent support to their clients.
Min · 6 June 2023
Agent replied · 22 October 2024
Hi Min Many thanks for your review here on the recent work We are glad we could be of service and look forward to provide our continued support and management for you.Kind Regards,Jason
★★★★★ 5/5
TrustpilotWonderful estate agent
We had a viewing with Summer, she was absolutely lovely and very very helpful! She gave us all the information we needed to put an offer forward and was very quick to respond when we had technical issues. Couldn’t have had a better experience!
Mariella · 6 June 2024
Agent replied · 22 October 2024
Thank you for your kind words, I am so glad you have found the perfect property I hope you love your new home, Please do reach out if there is anything I can do to help you in the future. Thank you Summer
★★★★★ 5/5
GoogleHad a fantastic experience as a buyer with Knight Frank. Nick Warren provided exceptional communication, kindness and efficiency, right from the initial contact through to the point of completion. Would recommend KF to anyone either looking to buy or sell in the Fulham area. Many thanks!
Maxim · 28 April 2024
Agent replied · 25 October 2024
Thank you Maxim for your kind words, it's been a pleasure assisting with your purchase and hope you enjoy you new home! Thanks, Nick
★★★★★ 5/5
TrustpilotWe bought our house in Bristol.
We bought our house in Bristol through the Clifton branch of Knight Frank. We found them professional and extremely helpful. They were particularly diligent at keeping us informed and up to date on progress across the chain. They did not over promise and offered honest and realistic time scales.
George · 27 February 2024
Agent replied · 22 October 2024
Thank you so much for the kind review George, you have been brilliant to work with also. All of the team here at Knight Frank wish you well in the move and we look forward to seeing you in Clifton in the near future.
★★★★★ 5/5
TrustpilotWe've recently completed the renewal…
We've recently completed the renewal with the help from Debbie Pinkham. The communication between Knight Frank and the landlord is quick and effective, everything from renewal to negotiation was done within 3 weeks. Excellent service!
Ares · 2 November 2024
Agent replied · 22 December 2024
Thank you for your kind words. We appreciate your feedback and are pleased to hear that you had a positive experience with the renewal process.Debbie
★★★★★ 1/5
TrustpilotAwful
Awful . Arranged valuation and to discuss selling , when they didn’t turn up and I called to enquire what had happened and to rebook , a very rude lady told me she didn’t know what had happened , I couldn’t rebook and hung up on me !
Stefanie · 15 March 2024
Agent replied · 22 October 2024
Dear Stefanie,We are so sorry about the miscommunication with regard to your appointment, which from our side was unconfirmed at the time. Please be assured that we are very focussed on our customers’ experience with us and we are always striving to improve. If you feel that you would like to discuss further details then please do make contact with me directly on 01892 515035.Kind RegardsRoss
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
