Trusted Agent profile · Hammersmith and Fulham
★★★★★
422 reviews across 2 platforms
287 New Kings Road, Fulham, SW6 4RE, Hammersmith and Fulham, SW6 4RE
John D Wood & Co.'s office in Hammersmith and Fulham, at 287 New Kings Road, is rated 4.1 out of 5 across 422 reviews on two platforms, including 139 Google reviews rated 4.9.
Every review we hold for the Hammersmith and Fulham office, from every platform, shown as written. First names only.
5/5
TrustpilotTenant changeover - handled very well
The tenants that JDW found for me in 2019 decided to leave after one year, disappointingly, but JDW (Trinity Road branch, SW18) found two people who appear to be excellent replacements, with only a 10-day void. The necessary arrangements were all made in a professional manner. I'd particularly like to single out Shoeni Oates for the excellent service and advice I've received as an inexperienced landlord.
5/5
GoogleWorking with Charlotte has always been a pleasure!
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
4/5
GoogleVery pleased with the professional and friendly service provided by the team and in particular Rebecca, Tristan and Sophia at John D Wood Lettings.
1/5
GoogleUseless estate agent. Been trying to get through to view some properties and no-one responds to emails or answers call...
Thank you for this feedback. I'm sorry that you experienced issues getting in touch with the branch and I have passed your comments on to the Regional Manager so this can be discussed directly with the branch. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
5/5
TrustpilotSam and Ailsa were amazing
Sam and Ailsa were amazing! Super responsive. They helped me at every step!
5/5
TrustpilotI found the team at Fulham led by…
I found the team at Fulham led by Eduard to be very caring and thorough, quick to respond to any queries. The team's personable approach made a big difference and built trust between us from the get go. Thank you for a successful outcome along a very smooth journey of interactions between us.
5/5
GoogleHaving nominated John D Wood in Parsons Green, Fulham, to market and sell my property, I cannot speak higher of the professionalism exhibited by the sales team there. Specifically working with Charlie, Sophie, and Emily, their coordination of the whole sales process from launch to completion was superbly managed. It is easy to see why John D Wood has the professional reputation it has. Thank you so much again, all.
5/5
TrustpilotJ D WOOD Parsons Green
The Parsons Green office have been absolutely wonderful in the sale of our property in Fulham, offering excellent advice and exceptional service. Adrian and Molly in particular have been wonderful to work with - they are incredibly knowledgeable, and so supportive. Couldn’t recommend the team more highly!
5/5
GoogleJDW Parsons Green know the market very well and gave very good advice on how to approach the sale of our property. I would highly recommend them.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your 5* review and great comments! Best wishes, Scott @ Customer Relations
5/5
GoogleVery pleased with how stress-free John D Wood made our house hunting process look. Clear and transparent communication was the key. Would recommend!
Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleBrilliant team - we adore our new home and were so pleased at the professionalism and kindness of John D Wood & Co Estate Agents in West London
Thank you for your 5* review and great comments! Best wishes, Scott @ Customer Relations
1/5
TrustpilotAwful experience
Awful experience. Reached end of tenancy and despite instructions being followed and agreement with the Landlord, no return of deposit as yet. Seem incapable of resolving the issue - or do not want to do so. A sad end to the tenancy and completely unnecessary. I would recommend you look elsewhere.
1/5
TrustpilotTerrible agents
Terrible agents, a bunch of kids who do not know what they’re doing. Awful at keeping you updated on the progress and very disorganised. You have to chase them and only to find out that something hasn’t been done or done too late thus you ending up missing out on the property! What a waste of time
5/5
GoogleIt has been a real pleasure letting out our flat with John D Wood. They inspired confidence at the outset and found us a great tenant really quickly. Their high professional standards made the whole process trouble free. Their agents are friendly, calm and reliable; the whole process has been a pleasure and I look forward to dealing with them in future.
5/5
TrustpilotI am very happy with the attention…
I am very happy with the attention Alexandra Crocker, Emily Hughes and Harry Crookenden are given to me in regard to the short-let tenancy of my flat.Any issue I have they try to solve immediately .I recommend John D Wood for the very professional and experienced people they have.
1/5
TrustpilotThe worst of all
The worst of all. Penelope Leng showed me a property that is not ready to move in. And the renting price is increased when I told her that I want to rent. I don't know the company but I know the letting negotiator who made me unhappy about the whole experience.
1/5
TrustpilotBad tenant Chris Witts
J D Wood let my flat in Weybridge. The bad tenant Chris Witts stopped paying the rent and left the flat damaged and very dirty. He would not admit his financial responsabilities, luckily I was able to recover the debt from the deposit through mydeposits.
1/5
TrustpilotWhat a joke
What a joke! The epitome of bad and distrustful estate agents. We arranged a viewing with the Esher office and no one showed up- no email,text,call, WhatsApp- to even tell us they were late or having to cancel. And worse still- the property we arranged to view and sat waiting for 20 min was already sold.
1/5
TrustpilotVery unprofessional
Very unprofessional, extremely hard to get hold of when you want something done.
5/5
GoogleThe Parsons Green branch of John D Wood did a superb job of managing our house sale from initial market analysis, matching us with a suitable buyer without public marketing, through to completing all elements of the subsequent transaction. All members of the team we worked with were courteous, professional and well informed. I would fully recommend their services.
5/5
GoogleVery positive experience working with Charlotte. Always been really friendly and helpful. Kept us up to date with the process throughout and helped us secure a fantastic flat.
5/5
GoogleTop-notch services, good follow-up, highly recommended.
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleOscar Tilley, from John d Wood, was fantastic in helping us find the right place to live! he was extremely diligent, professional and friendly!
Thank you for taking the time to leave us this 5 star review, it is always great to see that the team were once again able to provide such fantastic service. Kind Regards.
5/5
TrustpilotSimon helped us to find a beautiful…
Simon helped us to find a beautiful home in Battersea! He was exceptionally professional and really listened to our needs. I’ve been recommending Simon and the John D Wood team to everyone.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
