Trusted Agent profile · Hammersmith and Fulham
★★★★★
2,190 reviews across 2 platforms
53 Shepherds Bush Green, London, W12 8PS, Hammersmith and Fulham, W12 8PS
Dexters's office in Hammersmith and Fulham, at 53 Shepherds Bush Green, is rated 4.3 out of 5 across 2,190 reviews on two platforms, including 338 Google reviews rated 4.8.
Every review we hold for the Hammersmith and Fulham office, from every platform, shown as written. First names only.
5/5
TrustpilotExcellent service from competent and…
Excellent service from competent and knowledgeable agents.
Dear Kj, Thank you for your wonderful review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotAmazing help from Hollie Jasmine
Thank you for all the help from Hollie Jasmine! Really great advice and made the whole process easy! 🙏🏼
Dear Poppy, Thank you for leaving a 5 star review. Hollie will be so pleased to read your positive feedback. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotEfficient prompt courteous service
Efficient prompt courteous service. Easy to contact and approachable.
Dear BM, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotGreat Onboarding
excellent onboarding care so far.
Dear Martin, Thank you for your lovely words and for leaving a 5* review. Kind Regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotFriendly and efficient
Super easy to deal with, really helpful and efficient in my hunt for a flat! Couldn’t recommend more
Dear Georgia, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotDexters is a professional management…
Dexters is a professional management company and have good team to follow up my enquiry. I would like to thank my property manager Donalina who has actively followed up my different enquiries even after closure. Appreciate Dexters team to support my UK life
5/5
TrustpilotSimple and easy to do
Simple and easy to do, so all OK
Dear Jeff, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotThe team in Dexters is very efficient…
The team in Dexters is very efficient and considerate. We rely on their expertise and support.
Dear Hanwei, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotProfessional Service with a personal touch. First class service in both selling and…
First class service in both selling and buying. Always very helpful and personal attention to detail. Our transactions were long and drawn out (not due to Dexters) and we found them patient and diligent. Would recommend them to friends.
5/5
TrustpilotGreat and efficient service from…
Great and efficient service from Donalina my property manager
Dear HH, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotDexters Estate Agents
Great team, good all the way though to completion of sale
Dear Glen, Thank you for leaving a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotGreat professional advice from Tallulah Keating from Dexter's
Tallulah Keating gave me great advice and sorted the issues promptly.
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotGreat staff
Great staff, specially Property Manager Donalina Gargrupe
Dear Valentin, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotExcellent estate Agent
Most helpful..great communication to help get the deal done.
Dear Nick, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotGood sales team
Good sales teamV pro-active sales team, v keen, destroyed the competition, good job.
Dear Rupert, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
1/5
TrustpilotConsistent poor communication by Estate…
Consistent poor communication by Estate Agents who just don’t seem to care.
Dear Aran, I am disappointed to read your 1 star review. I have forwarded your comments on to the office Director to review your comments with the team. Kind regards, Asma Chughtai, Customer Relations Team
1/5
TrustpilotTruly awful
Truly awful - do not do business with these cowboys
I am sorry to read your 1 star review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this for you. Many thanks. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotHappy tenant!
I have recently had occasion to deal with Dexter’s as a tenant on two separate matters. Both Ian Sepion and Sheikh Mohsin have responded quickly and both matters were dealt with in an approachable and friendly manner. I have now been a client for 5 years and can honestly say that I’ve always had excellent service.
1/5
TrustpilotBombarded with aggressive marketing as…
Bombarded with aggressive marketing as soon as I instructed a different agent.
Dear Gabriel, I am sorry to hear you have been receiving marketing you have not wanted. If you could send us the email address that is receiving this marketing to customerrelations@dexters.co.uk. We can look into this for you. Thank you. Kind regards, Asma Chughati, Customer Relations Team
5/5
TrustpilotOutstanding service
Katie in the Kew branch helped me find the right property for me. She responded promptly and gave detailed, informative responses. I can’t recommend dexters enough and the staff are so helpful!Will definitely be referring friends to dexters!
1/5
TrustpilotUntrustworthy and will steal your…
Untrustworthy and will steal your deposit.
Dear Joe,I am disappointed to read your 1* review. If you would like to share some more details I will happily look into this further for you as I am currently unable to locate you on our database.Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotOutstanding experience
From start to finish it’s been an outstanding service. From getting the many potential buyers through the door, to negotiating, and finally the coordination with solicitors, it’s been fantastic. I have absolutely no hesitation in recommending Dexters.
4/5
TrustpilotVery good service
Very good service. Cannot fault them in anyway. Have special interest in their clients.
Dear Michalis, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team
1/5
TrustpilotNo refund of deposit after a month
No refund of deposit after a month, sent a few emails without any responses.
Dear Jidong, we are concerned to read your review. I understand that our property management team have been in contact with you to get this issue resolved. Kind regards Asma Chughtai Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
