Every review we hold for the Hammersmith and Fulham office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotI was assisted by Nabeel Khan in…
I was assisted by Nabeel Khan in dealing with a few maintenance issues in my rented flat and I was very happy with his treatment. He was very quick to report the issues, responsive and reliable. Also, polite and kind in his communication. Many thanks.
Vasilina · 17 October 2023
Agent replied · 26 December 2024
Dear Vasilina, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotThanks Monika
I have been with this agency nearly a year. Had contact with many of the agents and one of my favourite one is Monika. She was so helpful all the time I had any issues. Thanks to her. Really appreciate her help and support.
Naat · 8 November 2023
Agent replied · 26 December 2024
Dear Naat, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotExcellent staff!
We are structural engineers and we have been appointed by this office on numerous occasions. We enjoy working with this office as the staff are very helpful and do not look to waste any time for us and their valuable Clients. In particularly we would like to mention Felix and Chris for their professionalism and willingness to keep a healthy relationship between both parties.
Stabuild · 26 October 2021
Agent replied · 26 December 2024
Thank you for taking the time to leave us a 5* review for Felix and Chris in our West Hampstead office. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotHelp with end of Tenancy
Jamie Nash who is Head of Property Management at Dexters, has been very helpful in overseeing the end of a long tenancy, liaising with the tenants and ensuring that final jobs were done for me at apartment. Many Thanks for providing such a great service.
Linda · 9 October 2023
Agent replied · 26 December 2024
Dear Linda, It’s great to hear that you have had a brilliant experience with Jamie. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotGood communication
George and Verity of Dexters kennington were really helpful , keeping me informed about the process of trying to amend the lease and title of the flat I wanted to buy. I think I would have given up and withdrawn if not for their regular contact.
Customer · 14 September 2023
Agent replied · 26 December 2024
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotDexters have a great team in every…portfolio management
Dexters have a great team in every office , they are consistently welcoming with great customer care and there's always someone available to give honest professional advice. They're hot on compliance and cover off all eventualities to ensure you and your property properly protected .
Paul · 9 October 2023
Agent replied · 26 December 2024
Dear Paul, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotGreat service from Matt and Charlie
We have been getting help from Charlie and Matt from Dexters recently with our home search and were happy with their service. They were both knowledgeable, helpful, and responsive to our questions and concerns. They were happy to drive us around and show us different options, patiently and professionally.
Sam · 24 June 2023
Agent replied · 26 December 2024
Dear Sam, Thank you for your kind comments regarding Charlie and Matt and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotGreat company experience
Dexters have helped me through the entirety of my property experience. I recently had the pleasure of speaking to Bryan, and he was very eager to help and understand my questions, as well as give quick solutions. Really a great company with great people.
Cathy · 24 October 2023
Agent replied · 26 December 2024
Dear Cathy, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotAshley - Dexters Battersea
We highly recommend Ashley from the Battersea Dexters branch. Super quick responses, professional, helpful and trustworthy.
Natascha · 20 September 2021
Agent replied · 26 December 2024
Dear Natascha, thank you for your 5* review. We are pleased to read that you have had a great experience with the team in our Battersea office. Kind Regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleI was very fortunate to have Georgina help me find a flat to rent.
She did a great job setting up a series of back to back viewing to speed up the process and was always available to answer any questions I had through out the offer / contract process. I would definitely recommend her to anyone looking to move to the Fulham area. Thanks again!PositiveResponsiveness, Quality, Professionalism
John · 11 November 2020
Agent replied · 10 November 2024
Dear John, Thank you for your kind words regarding our Fulham office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
TrustpilotGreat Service Fulham
Liz from the Dexters office in Fulham was very friendly, helpful and provided a great service
Lucy · 17 September 2021
Agent replied · 26 December 2024
Dear Lucy, thank you for your 5* regarding Liz in our Fulham office. We hope we can assist you in the future. Kind Regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleAmazing experience from start to finish with Dexters selling my house. What can be a very stressful time was made easy by manager Chris who kept me informed, got loads of viewings in and ultimately sold it much quicker than I'd expected. He was also there for us and in regular contact all the way through to completion. Very happy with the service received, and will be recommending them to everyone!
Emma · 12 November 2019
Agent replied · 10 November 2024
Dear Emma, Thank you very much for your great review regarding our Fulham Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 4/5
TrustpilotThe process was a bit disorganised but…
The process was a bit disorganised but we had a good experience with a few of the agents, inc Dennisha and Petros, who were very helpful and proactive.
Customer · 2 September 2024
Agent replied · 26 December 2024
Thank you for taking the time to leave a lovely review regarding Dennisha and Petros. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotExcellent personnel
Natasha Bedenik covered my account for the 8 years i required management services, and she was fantastic. Extremely responsive, efficient and helpful, she is a credit to the company and all you could ask for in an agent.
Fat · 1 March 2024
Agent replied · 26 December 2024
Thank you for taking the time to leave a lovely review regarding Natasha. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotGood experience especially with Petros
Dexters North Property Management Team has made the process of viewing the property and rental very seamless. To highlight, Petros Giorganios has always given the most excellent service. Always easy to ask for help and he makes renting with Dexters a very comfortable journey.
Aaina · 18 October 2023
Agent replied · 26 December 2024
Dear Aaina, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do not hesitate to contact us. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotDexters has gone above and beyond!
Dexters has gone above and beyond to be responsive to my needs, even during their off hours. All of their team have had the skill to address any maintenance needs that have arisen. I particularly appreciate the courtesy they extend and the professionalism.
M · 10 November 2023
Agent replied · 26 December 2024
Dear M. Estella, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotGreat experience
I’ve had a great experience so far with Dexters. They manage 1 property for me, under the guide of Christian Pengelly. He’s been terrific, especially with solving certain issues cropping up. He is also very skilled when dealing with people on all sides!
LvL · 9 November 2023
Agent replied · 26 December 2024
Dear LVL, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotThank you Luigi
Once I approached the agent who was in charge of the property I used to live for the last three years. He did whatever was possible to meet my requirements and get them done.
Ramin · 16 May 2024
Agent replied · 26 December 2024
Dear Ramin, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma, Customer Relations Team
★★★★★ 1/5
GoogleIs the worst agent ever they ripped us off cause are holding our deposit money for no reason
Be careful don’t go with them they keep your own money which is illegal
Horrible horrible
Ombretta · 15 May 2024
Agent replied · 10 November 2024
Dear Ombretta, I am really disappointed to read your comments and I am keen to review what went wrong on this occasion. I will ensure this is raised with the Director of the office and we will be in contact to discuss further. Kind regard, Asma, Customer Relations Team
★★★★★ 1/5
TrustpilotRegarding Andy purchasing Howsy
Regarding Andy purchasing Howsy, are you also taking over their debts? we are getting no where with Howsy who still owe us money, I guess as Calum doesnt care anymore as he is no longer CEO merely an employee, please feel free to contact me to discuss everything, thank you (please see corresponding review for context on Howsy review page)
Zeus · 30 March 2022
Agent replied · 26 December 2024
Dear Zeus, we are disappointed to read your 1 star review. I am aware our Director, Colin, has been trying to get in contact with you regarding this matter. Please do not hesitate to contact us again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotProfessional and helpful
Alistair MacLean was really proactive in making sure that everything was kept on track to achieve an exchange and completion within the relevant parties desired timescales.
Jane · 26 September 2024
Agent replied · 26 December 2024
Dear Jane, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma
★★★★★ 5/5
TrustpilotThanks to Rudy for all his help
Thanks to Rudy for all his help! Would highly recommend to anyone looking to buy!
Michael · 8 October 2021
Agent replied · 26 December 2024
Dear Michael, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotHighly Recommended
All people working at Dexters are very helpful, prompt and efficient in what they do. Always there, with solutions and answers. I would highly recommend Dexters.
Lia · 25 September 2024
Agent replied · 26 December 2024
Dear Lia, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma
★★★★★ 4/5
TrustpilotHaving a great experience with Bushra…
Having a great experience with Bushra working in Dexter, she is easy to communicate and comes back fast with current updates!! I am happy to deal with her!!😊
Samina · 20 August 2024
Agent replied · 26 December 2024
Dear Samina, Thank you for leaving a wonderful 4* review. Kind regards, Asma, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.