5/5
TrustpilotChestertons South West Lettings
Chestertons South West Lettings - Melissa
Agent replied · 25 October 2024
Thank you for sharing!
Trusted Agent profile · Hammersmith and Fulham
Chestertons Parsons Green reviews in Hammersmith and Fulham
★★★★★
2,411 reviews across 2 platforms
78 New Kings Road, Fulham, SW6 4LT, Hammersmith and Fulham, SW6 4LT
Chestertons's office in Hammersmith and Fulham, at 78 New Kings Road, is rated 4.5 out of 5 across 2,411 reviews on two platforms, including 103 Google reviews rated 4.8.
Reviews
Every review we hold for the Hammersmith and Fulham office, from every platform, shown as written. First names only.
Trustpilot4/5
Trustpilotgreat help from Jasmine
Great help from Jasmine, thanks!
Agent replied · 25 October 2024
Thank you for taking the time to post a review.If there is anything we can do to improve our service, please do let us know.Your local agent would be happy to discuss this with you.
5/5
TrustpilotExcellent customer service and…
Excellent customer service and efficiency.
Agent replied · 25 October 2024
We value your feedback.Thank you!
5/5
TrustpilotChestertons SW Lettings in Battersea
We have used Chestertons SW Lettings to let our flat in Battersea for the past few years. The team have provided a great service and I would recommend them to anyone looking to rent in the area.
5/5
TrustpilotVery helpful throughout the process.
Quick and easy experience.
Agent replied · 25 October 2024
Thank you for the positive review.
5/5
GoogleThank you so much to Ed and the team at Chestertons for their friendly and helpful service. Finding a new home can be daunting, but they made it smooth sailing. Highly recommend contacting Chestertons!
1/5
TrustpilotPoor service
Poor and unprofessional service
Agent replied · 25 October 2024
We are sorry to see your review, thank you providing us with your email address and telephone number to investigate - unfortunately neither of those details match any of our records. Would you be happy to email social@chestertons.com with more information on what happened so we can investigate internally? Thank you
5/5
TrustpilotChestertons Review
The staff in Chestertons are friendly and professional. Bradley helped us with the flat viewing and applications, he’s been very helpful, quick to respond and understands our requirements very well. Overall great experience.
1/5
TrustpilotWorst real estate agency
Worst real estate agency I've had to dealt with. Countless issues from day 1 until the very last day. They miss their appointments, don't pick up the phone, never call back, totally unhelpful all the time.
5/5
TrustpilotMy experience with Tamara at…
My experience with Tamara at Chestersons SW has been brilliant. She is always on hand to answer our questions and had given us brilliant advice. I would recommend to all my friends.
4/5
GoogleI had a minor complaint which escalated because it was not attended to. When it reached management level Robert and Richard resolved it swiftly and professionally, exactly as a mangement team should do and thus deserve praise for thier work. Thanks.
1/5
TrustpilotABSOLUTELY UNPROFESSIONAL
ABSOLUTELY UNPROFESSIONAL. FAILED TO DELIVER ON GIVING THE KEYS TO MYSELF (THE BUYER), ON THE COMPLETION DATE.ABSOLUTELY DISRESPECTFUL BEHAVIOUR, AND THEY JUST BLAMED THE OWNER FOR IT.DO NOT WORK WITH THESE PEOPLE, THEY ARE REALLY REALLY UNPROFESSIONAL!!!!
5/5
TrustpilotTamara Price at Chestertons South West lettings
Tamara worked really hard to help us find place in Clapham, emailing and calling us with regular updates and arranging viewings on very short notice. We definitely recommend Chestertons!
4/5
GoogleWe were very happy with Chris' attention in getting our flat re-let very quickly, after the last tenants moved out at short notice. His advice on pricing was accurate and everything was done efficiently and with high quality
1/5
TrustpilotUnhelpful and irresponsive.
Unhelpful and irresponsive.Had a bad experience with this agency: quite demanding when it comes to terms and payments but very inefficient when it comes to answering queries and solving problems. Do not recommend!
5/5
TrustpilotI have been with chesterton for 8 years
Profressional team always commincating with effieceny. I count on them always and they do not fail which makes it easy to get my new tenants in the door.
5/5
TrustpilotChestertons South West Lettings - Melissa
Melissa did a great job helping us find a new home. She was very responsive and understood our needs. It was a pleasure working with her.
5/5
TrustpilotI have been dealing with Camillo for…
I have been dealing with Camillo for the past years on the letting of our flat in Battersea and found him very helpful, pleasant and professional.
5/5
TrustpilotVery helpful.
Rating only, no written review.
Agent replied · 24 June 2026
Thank you for your positive feedback, Anna Maria! We're thrilled to hear that you found our team helpful.
5/5
GoogleExcellent service. Succeed in difficult time for reasonable purchase price during Brexit process. Glynn Gibb the sale director is flexible, adjustable, but firm when necessary, but fair, with good team work. Well done. Recommended.
5/5
TrustpilotI have been working Tamara Price at…
I have been working Tamara Price at Chesterons Southwest. She has been very helpful in helping me find a flat. Great to work with!
1/5
TrustpilotA director threatened me with legal…
A director threatened me with legal action after I called them out for valuing my property 10% under the market value, never seen such a lack of professionalism.
5/5
TrustpilotChestertons Service
Very efficient service from Chestertons in finding me a tenant and processing tenancy. Particular help from Cynthia and Danielle. Easy to deal with.
5/5
GoogleAs a tenant in a property rented through Chestertons, we've been really well looked after by Natalia, the Property Management Consultant, who has swiftly made arrangements to resolve any maintenance issues which have arisen.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
