Every review we hold for the Hammersmith and Fulham office, from every platform, shown as written. First names only.
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5/5
GoogleI have been with Apple Estates for many years. I am very happy with the services. Raquel is very helpful and always answers all my queries. Highly recommended
Chanita Β· 16 October 2025
Agent replied Β· 16 April 2026
Thank you so much for your kind words and for being with Apple Estates for many years. Weβre delighted to hear that you are happy with our services and that Raquel has been able to assist you. Your recommendation means a lot to us!
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5/5
GoogleOverall, I am very satisfied with the interaction with the agency throughout my tenancy agreement. Gina was my contact from the agency and she was always polite and helpful. The agency managed to replace the oven in our rented flat and fix an issue with the shower head at a reasonable time. Kudos to Gina( Acton- West London) office for her kind assistance.
ILIANA Β· 12 April 2023
Agent replied Β· 23 October 2024
Thank you so much Iliana - good luck to you
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5/5
GoogleGreat experience to rent a new home with these company.
Great support
Great team
Amazing prices
If you are looking for a new home, choose Apple States!
Thank you Niyta and Raquel
Reinaldo Β· 12 November 2024
Agent replied Β· 10 November 2024
Thank you so much for your wonderful feedback! π
We are delighted to hear that you had a great experience with our team. Niyta, Raquel, and everyone at Apple States truly appreciate your kind words and trust. We look forward to helping you again in the future! π‘β¨ β¦
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1/5
GoogleOur tenancy was years ago, but I came across some old correspondence and realised I should leave a warning for others.
Renting through Apple Estates was a nightmare.
Key issues included:
Being deliberately misled that a bathroom was ours when it belonged to the shop next door.
The shopkeeper letting strangers into our home daily to use the facilities, resulting in a complete loss of privacy and security.
The property being dangerously unsafe, including shutters that would lock us in without another fire exit.
Critical repairs being ignored for weeks.
Would very, very strongly advise against using this agency.
Daniel Β· 16 November 2025
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1/5
GoogleI had the worst experience of my life renting with them.
They donβt care about the tenant and only do what the landlord think itβs right. They give you wrong information that goes against the law just to agree with the landlord, being more than impartial.
All of that, when you have a 7 month old baby and your landlord gives you Section 21 Notice with the wrong period and they simply acknowledge.
Marcela Β· 11 April 2024
Agent replied Β· 23 October 2024
This is an unfair review as your landlord was managing the property - we only collected the rent and had no say in check out or deductions .
We had told the landlord that we would not get involved with DPS as we didnβt agree with her .
She decided to deal with them directly - please check with DPS as we were on your side before you write false reviews
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1/5
GoogleThe worst estate agency i have ever dealt with in London .Niyta have been rude and impolite sincne the start of our tenancy agreement . The property was passed to us as dirty and uncleaned and things were broken with no hot water for a month . the agents even provided us with fake cleaning invoice and kept on arguing with us until we called the cleaning company to figure it out that it was not genuine . On terminating the contract they charged us with unfair amount and even threatened to deduct the deposit money despite returning the flat and casrpets professionally cleaned . I would not suggest anyone to rent any property through this agenct based in West london as i had a horrible time dealing with the estate agents .
Arpit Β· 12 April 2023
Agent replied Β· 23 October 2024
Arpit - you were the worst tenant we ever had and constantly complaining and difficult even before you moved in . Your flat mate even apologised fir your rudeness and we refused to deal with you as you were so Iβll mannered . The small issues were beyond our control but we still sorted.You wanted to break the tenancy after a few months due to your work - not our fault - check the law .
The invoice for cleaning was provided by previous tenant , and not us . Do not make false allegations unless you have proof . I will not hesitate to contact a solicitor for defamation
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1/5
TrustpilotAVOID AT ALL COST!!! KATRINA NOLAN!!! APPLE ESTATES!!!
Katrina Nolan is a piece of work.
Rein Β· 9 April 2023
Agent replied Β· 27 July 2025
@ReinHector Remove this false review. You are not known to our company and we have no one called Katrina working for us . We are based in London .you will be sued for decimation if this is not removed immediately
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5/5
GoogleHi Guys!
I'm absolutely satisfied with Apple Estates!
You got value for your money if you choose se them! I wanna say a big thank you to everyone who works there, especially to Emma who is extremely polite, super quick and very efficient! Thanks you guys for everything you done for me, I'm very happy! π
Zsolt Β· 12 April 2021
Agent replied Β· 23 October 2024
Thank you
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5/5
GoogleExcellent agency, meets expectations.
Raquel Β· 12 November 2024
Agent replied Β· 23 October 2024
Thank you
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1/5
Googlethis agency has refused to manage the removal of an old mattress from a property they have let, instead telling the new tenants to flytip: dump it by the communal bins. If that reflects the professionalism and care that they approach all other dealings with, then avoid
Dale Β· 12 April 2023
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5/5
GoogleGreat agency, reliable and always happy to help. They helped us recently to get a new bed for the flat, and are always very supportive. I 100% recommend them
Gabrielle Β· 16 April 2018
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5/5
GoogleGreat state agent and 5 star service from the wonderful staff working there specially Ms Melody and Ms Emma and the rest. I highly recommend this agent to everyone
Princess Β· 16 April 2017
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1/5
GoogleRating only, no written review.
Bruno Β· 11 April 2024
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5/5
GoogleRating only, no written review.
Nathaly Β· 12 April 2021
Agent replied Β· 23 October 2024
Thank you
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5/5
GoogleRating only, no written review.
Alex Β· 12 April 2020
Agent replied Β· 23 October 2024
Thank you very much
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5/5
GoogleRating only, no written review.
K Β· 16 April 2019
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5/5
GoogleRating only, no written review.
Kate Β· 16 April 2017
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5/5
FacebookRating only, no written review.
Vasant Β· 5 May 2015
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.