Every review we hold for the Hamilton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAs a first‑time renter stepping into the property market, I couldn’t have asked for a smoother experience. Kirstie McKinnon and her team made the entire process incredibly straightforward, from the initial viewing right through to signing the contract and handing over the keys. Everything felt clear, organised, and completely stress‑free.
The 24/7 reporting system for any faults or issues gives real peace of mind, especially when you’re new to renting. Kirstie was patient, knowledgeable, and always happy to answer my endless questions during office hours, never making me feel like a bother.
Their professionalism, communication, and genuine care for clients are second to none. I would confidently recommend Kirstie, Shannon, and the whole team to anyone looking to rent or buy a property. Thank you both for all your support and for making this milestone such a positive experience.
Afzal · 1 April 2026
Agent replied · 15 April 2026
Thank you for your kind words! Our team is dedicated to providing a stress-free and organized experience for our clients. We are so glad that you had a positive first-time renting experience with us. Thank you for choosing us and for recommending us to others. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleMy husband and I were looking for a place for over two months before we found these guys and we were running out of time. Kirsty and Shannon went above and beyond to make sure we found a place before our due date, and after only a couple of weeks they secured us a lovely little place to stay. 10/10 service, they have been so kind and helpful throughout the whole process. Definitely recommend!
Ilaria · 8 April 2026
Agent replied · 15 April 2026
Thank you so much for choosing us to help you find your new home! We're thrilled to hear that you had such a positive experience with our team and that we were able to find the perfect place for you within a short time frame. Your recommendation means a lot to us! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleMax has been absolutely fantastic in managing our properties. He is incredibly reliable and always at the end of the phone whenever I need advice or support. His responsiveness and proactive approach have made the entire process smooth and stress-free. It’s reassuring to know that everything is handled efficiently and professionally. I genuinely appreciate all his hard work and would highly recommend him to anyone looking for a dependable property manager.
Ed · 15 March 2026
Agent replied · 15 April 2026
Thank you for your kind words! We are thrilled to hear that Max has been providing you with exceptional property management services. We pride ourselves on our reliability, responsiveness, and proactive approach. It is our pleasure to make the process stress-free for our clients. Thank you for recommending us, it means a lot to us. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleKirstie was fantastic from start to finish. She was kind, professional and answered all our questions during the viewing. As we were new to the area, she gave us helpful tips on settling in. The whole process was smooth through to house keys handover and she even followed up after we moved in. Highly recommended!
Shem · 15 March 2026
Agent replied · 15 April 2026
Thank you for your glowing review! We are thrilled to hear that Kirstie provided top-notch service during your house viewing and move-in process. We are lucky to have her on our team and we look forward to seeing you settled into your new home. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleNatalia was very helpful in finding us the perfect property for us in a short space of time. Communication between agent and the landlord was fast and efficient, helping us get moved in before Christmas. Amazing costumer service and all round a lovely experience with all the staff! 100% recommend for those looking to rent or buy in the local area!
Skyler · 25 December 2025
Agent replied · 15 January 2026
"Thank you for sharing your positive experience with us! We're thrilled to hear that Natalia provided excellent service and helped you find your dream property. We pride ourselves on fast and efficient communication and are so happy we could get you into your new home before Christmas. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleMy experience with the team was exceptional, Kirstie and Natalia were very proffesional and supportive. Natalia went above and beyond to make sure that the tenants were able to move in on the selected date. Communiaction was great and any issues handled swiftly. It has been a pleasure working with them and I would highly recommend them to anyone looking to let their property.
Zahida · 16 November 2025
Agent replied · 15 January 2026
We are thrilled to hear that your experience with our team was exceptional and that Kirstie and Natalia were professional and supportive. We take pride in going above and beyond for our clients, like Natalia did for you. Thank you for the recommendation, it means a lot to us. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI’ve had a really positive experience with slater hogg and howison. Nikki Kaur has been incredibly helpful, professional, and responsive throughout the entire process. Whenever we had questions or needed assistance, Shewere quick to respond and genuinely supportive. She made everything much easier for us and handled everything smoothly.
Sameer · 15 March 2026
Agent replied · 15 April 2026
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleBiggest thank you to Kirstie and Natalia in such an efficient service in renting out my property quickly. I’m completely new to this world and they both made everything effortless and crystal clear for me and provided knowledgeable advice a long the way. I feel really comfortable knowing that SHH is handling my property.
Rachael · 16 December 2025
Agent replied · 15 January 2026
Thank you so much for your kind words! Kirstie and Natalia are fantastic at what they do and we are so glad they were able to make your experience smooth and stress-free. Best Wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleFantastic Support from Slater Hogg & Howison
I had an excellent experience with Slater Hogg & Howison while moving into my new home. Kirstie was absolutely amazing, she was professional, approachable, and incredibly helpful every step of the way.
She made the whole process seamless and stress-free, always keeping me informed and addressing my queries promptly. Her friendly and proactive attitude really stood out, and I’m so grateful for her support.
If you’re looking for a letting agency that truly cares about its clients, I highly recommend Slater Hogg & Howison. Thank you, Kirstie, for all your help!
Abdul · 1 February 2025
Agent replied · 20 May 2025
Thank you Abdul for leaving us your superb 5* review and recommendation. Thank you for your delightful comments. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI had a few issues on my end but Kirstie was so patient and attentive, she really stuck by me & helped me through it all, she took the time to make sure we went through every possible route to get me where I am now. Absolutely amazing service! I cannot thank her enough!
Kerrianne · 16 November 2025
Agent replied · 15 January 2026
Thank you for your kind words! We're happy to hear that Kirstie went above and beyond to assist you. Our team is dedicated to providing exceptional service and we appreciate your business. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleNatalia and the team have been absolutely fantastic with us and we could not run our business without them. Natalia in particular, for us, has gone above and beyond at every opportunity and her service is absolutely invaluable. Thank you
Andrew · 15 March 2026
Agent replied · 15 April 2026
We are thrilled to hear that Natalia and our team have exceeded your expectations! Your business is important to us and we will continue to provide invaluable service. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI’d like to thank Nikki Kaur for her excellent service and support throughout my tenancy in Wishaw. She was professional, responsive, and consistently helpful, making the whole experience straightforward and stress-free. I really appreciated the clear communication and support from start to finish.
Mr · 15 February 2026
Agent replied · 15 April 2026
Thank you for your kind words and for choosing Wishaw for your tenancy! We're thrilled to hear that Nikki provided you with excellent service and made your experience stress-free. We take pride in our clear communication and support, and we're glad that it made a positive impact. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleGreat experience with Slater Hogg & Howison Hamilton. Kirsty was very helpful during the rental process, and Nikki Kaur handled a few issues after I moved in very professionally. Really appreciate their support and quick responses!
A customer · 15 March 2026
Agent replied · 15 April 2026
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleI recently rented a house through Slater Hogg & Howison and I want to say a big thank you to Kirstie. From the start, she made everything so easy and stress-free. She was always helpful, quick to arrange a viewing, and kept me well-informed about the property. Her friendly and professional approach really made the whole experience smooth and enjoyable. I’m very grateful for all her help and would highly recommend Kirstie to anyone looking to rent.
Ryan · 13 December 2024
Agent replied · 12 January 2025
Thank you for your 5* review and recommendation Ryan. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI have had the absolute pleasure of working with Kirstie as my letting agent, and I can confidently say she goes above and beyond in every aspect of her role. Kirstie combines a perfect balance of professionalism and a genuinely personal touch, ensuring that the entire process is smooth, efficient, and stress-free. Her attention to detail, proactive communication, and deep understanding of the property market make her an invaluable asset.
What sets Kirstie apart is her ability to create a positive and supportive experience at every turn. She listens, provides insightful advice, and makes sure that any concerns are addressed quickly and effectively. Kirstie's approach is not just about transactions, but about building relationships founded on trust and respect.
I highly recommend Kirstie to anyone looking for a letting agent who is not only dedicated and professional but also truly invested in making your experience seamless and enjoyable. She is amazing!
Martin · 11 October 2024
Agent replied · 25 October 2024
Hi Martin,
Thank you so much for your glowing 5* review! We're thrilled to hear about your positive experience with Kirstie. Your kind words truly highlight her dedication and professionalism.
Best regards,
Lucy, Customer Relations Team
★★★★★ 5/5
GoogleMy partner and I are relocating to Scotland from down south and what I thought would be a struggle to find a nice home to live in was made 1000 times easier thanks to the help of Kirstie. She has been professional, friendly and super helpful throughout the whole process! I can’t thank her enough for all of her help and guidance arranging this move. Everything was handled smoothly and with a quick turnaround too. I would highly recommend Kirstie and the team to anyone looking to move into the area too!
Emma · 11 October 2024
Agent replied · 25 October 2024
Thank you for your brilliant 5* review and thank you for your recommendation Emma. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleKirstie was amazing when supporting us getting into our new rental property. She was quick to respond to any query, and so helpful- no question was a silly one. She made sure we had an excellent customer experience, and was a joy to deal with. Thank you Kirstie!
Laura · 15 October 2025
Agent replied · 15 April 2026
Thank you so much for your kind words! We strive to provide exceptional customer service and we are glad that Kirstie was able to make your experience with us a positive one. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleKirstie and the team have all been great. They have been more than helpful at every step of the way getting us into our new home. They are quick to reply and are respectful and professional. They seem to have your best interests at heart …
Rebekah · 15 October 2025
Agent replied · 15 January 2026
Thank you for your positive review! We're so glad to hear that you had a great experience with our team at Slater Hogg & Howison. Our goal is to always provide exceptional service and make the process of finding a new home as smooth as … More
★★★★★ 5/5
GoogleKirstie has been looking after me and my flats for the better part of 20 years. She has helped me to make sure that the two flats are in really nice condition for tenants and has also kept me right in terms of legislative changes etc. When …
Sorcha · 15 September 2025
Agent replied · 15 April 2026
Thank you for your trust and loyalty, we are honored to have been by your side for the past 20 years. We strive to provide exceptional service and ensure your properties are in top-notch condition. Rest assured, Kirstie will always be here for you and your tenants. Kind regards, Lucy, Customer Feedback and Support Team t
★★★★★ 5/5
GoogleI just want to thank Kirstie for everything she done for us. She really went out on a limb and supported us in getting our house! We cant thank her enough for everything and would highly recommend using their service
Grace · 16 November 2025
Agent replied · 15 January 2026
Thank you for taking the time to leave such a kind review! We are so happy to hear that Kirstie was able to go above and beyond in helping you secure your dream house. We truly value your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleAs my wife and I just arrived from Hong Kong, we know not much about the property rental market. We are grateful to have Slater Hogg & Howison team members : Kristie, Natalia and Pauline's help in finding a homy like residence in Hamilton Park North 😀 with a beautiful horse racing course view. Kristy was being very helpful and efficient to liaise with the property owner who traveled oversea. Her efforts made us to secure the residence rental deal in less than one week. We all appreciate her excellent service quality and energetic character. We look forward to employing SH&H Hamilton service again if property & investment business is involved in future 👌
Eddie · 24 June 2024
Agent replied · 23 August 2024
Many thanks Eddie for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMoving is stressful, but dealing with this company wasn't. Kirstie made the entire process smooth and easy, very friendly service right from the start.
William · 25 March 2026
Agent replied · 15 April 2026
Thank you for your kind words, we are happy that you had a stress-free moving experience with our company! Our goal is to provide friendly and efficient service to all of our customers. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleKirsty and Shannon were fabulous girls. They went out their way to help me every step of the way. Thanks again girls xx
Linda · 15 March 2026
Agent replied · 15 April 2026
Thank you so much for your kind words! Kirsty and Shannon are dedicated to providing top-notch service and we are thrilled they were able to assist you every step of the way. Your satisfaction is our top priority. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 1/5
GoogleI tried to sell my house through Slater Hogg of Hamilton, Scotland. The experience was terrible with the result that I had to kick them off as a letting agent. A good decision as the new agents managed to secure me 20% better property price than what was offered by Slater Hoggs.
I found them to lack in integrity a d professionalism. A couple of buyers (who pretended to be) seemed not even have the affordability to purchase the property. Everything appeared to be an act to show that they had clients with them for viewing.
Our property is in an estate where houses gets bid and sold within two weeks. And Slater Hogg could not get a meaningful offer in 12 weeks! Once I showed the door, Slater Hogg and their principals, Countrywide started sending annoying emails and threatening letters. It was an absolute nuisance!
Within 1 week of reassigning the engagement to another company (and removing Slater Hogg), our house was sold at a price 20% higher. That was the clear proof for us about the poor skills and integrity of Slater Hogg!
Feed · 26 March 2024
Agent replied · 23 August 2024
Hello Feed Back, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.