Marquis Estates Halstead reviews

★★★★★ 5/5

Google

We can't praise Jonathon and his team enough. We have been renting one of our houses through Marquis for several years now with no issues, even though we are living in Australia. Marquis always keep us in the loop and always runs maintenance issues through us before taking action. We are also landlords that address maintenance issues quickly, as tenants are our clients at the end of the day and the house that they are renting is their home. I mention this due to what occurred with a second house we rent out, which you will learn about shortly. The reason I can speak from experience of the outstanding service they offer, is that we have another house that was rented through a different agency that was close to where the house was. It was vacated a few months ago and has been empty. The management agent I was using hadn't informed me that they hadn't found new tenants and lacked communication as to what was going on. After a couple of months of it being empty and me chasing them, I was informed that it may need a bit of decorating. I waited a month for photos. I was so frustrated, I got in touch with Marquis and within days I had several photos of the house. It was in such a bad state. Obviously, inspections hadn't been regularly carried out and jobs that needed doing like damp in the walls, rotting wood and missing tiles hadn't been addressed, so small problems had become big ones. No wonder it hadn't been rented. Over the Christmas period Jonathon organised several contractors to go in and quote on the job, hunted down the utility suppliers, (I discovered that the local council were chasing overdue rates which the previous agency hadn't informed me of or forwarded to me), plumbers etc. A month later it's like new. Jonathon has been over regularly (a 15 mile drive) , sending photos and updates, even hanging up the curtain rails after the paint had dried and topping up the electric meter as it's a prepaid system. We can't tell you how much it means to have a property manager that you can trust to look after your investment as though it was their own. I would recommend Marquis Estates in a heartbeat, if you have a property to sell or let.

Emerald · 7 June 2020

★★★★★ 5/5

Google

We can't praise Jonathon and his team enough. We have been renting one of our houses through Marquis for several years now with no issues, even though we are living in Australia. Marquis always keep us in the loop and always runs maintenance issues through us before taking action. We are also landlords that address maintenance issues quickly, as tenants are our clients at the end of the day and the house that they are renting is their home. I mention this due to what occurred with a second house we rent out, which you will learn about shortly. The reason I can speak from experience of the outstanding service they offer, is that we have another house that was rented through a different agency that was close to where the house was. It was vacated a few months ago and has been empty. The management agent I was using hadn't informed me that they hadn't found new tenants and lacked communication as to what was going on. After a couple of months of it being empty and me chasing them, I was informed that it may need a bit of decorating. I waited a month for photos. I was so frustrated, I got in touch with Marquis and within days I had several photos of the house. It was in such a bad state. Obviously, inspections hadn't been regularly carried out and jobs that needed doing like damp in the walls, rotting wood and missing tiles hadn't been addressed, so small problems had become big ones. No wonder it hadn't been rented. Over the Christmas period Jonathon organised several contractors to go in and quote on the job, hunted down the utility suppliers, (I discovered that the local council were chasing overdue rates which the previous agency hadn't informed me of or forwarded to me), plumbers etc. A month later it's like new. Jonathon has been over regularly (a 15 mile drive) , sending photos and updates, even hanging up the curtain rails after the paint had dried and topping up the electric meter as it's a prepaid system. We can't tell you how much it means to have a property manager that you can trust to look after your investment as though it was their own. I would recommend Marquis Estates in a heartbeat, if you have a property to sell or let.

Angela · 29 March 2020

★★★★★ 5/5

Google

After a very rough time, Marquis was able to help me secure my own place, always there to help, and was so supportive and continue to be, I've rented through various agents prior but Marquis have been by far the best and would recommend to anyone, Jonathan has been a massive help through it all so thank you!

Kat · 29 March 2023

★★★★★ 5/5

Google

We moved to Wiltshire and Let our property in Essex with full confidence for 25yrs with Marquis Estates, they managed it with an efficient, professional, honest and friendly service. Maintenance problems were dealt with quickly using local businesses. We had no worries being so far away. After 25yrs we put our house on the market with Marquis Estates on 10th September 2020 and they found a buyer in 15days with completion 27th November 2020. They did their utmost to assist both us and the buyer. We would not hesitate to recommend Marquis Estates to anyone looking to Let or sell their house. A real 5* service. Mavis and Les Maulkerson.

Mavis · 15 April 2021

★★★★★ 5/5

Google

Rented a property from Marquis for about 5 and a half years. Absolutely fantastic team in Halstead sorted any questions or problems out quickly and professional. When it was time to move on they gave us pointers on which bits needed doing to secure a full refund which we got. Thank you for a great property and First Class service.

John · 29 March 2021

★★★★★ 5/5

Google

Brilliant service, lovely people who's support through the whole process and calm professional attitude was much appreciated

Martin · 29 March 2022

★★★★★ 5/5

Google

Very good

Kevin · 29 March 2022

★★★★★ 5/5

Google

Rating only, no written review.

Cretu · 29 March 2022