Every review we hold for the Halifax office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotThe company is trustworthy.
The personal touch boosts everything. People were approachable and kept appointments on time. ,any concerns were speedily addressed, and any difficulties explained. I really cannot see how service could be improved. However being in a senior age group I found use of emails and remote signing daunting and off putting - could old fashioned paper be offered as an alternative?
Cliff · 26 July 2024
Agent replied · 23 October 2024
Thank you for your 5 Star review, it is much appreciated. We do offer paper copies of contracts that can be manually signed if preferred. We can always accommodate that for you if needed in the future. Hope you enjoy your new home.Many ThanksGemma HornApplications Team Leader
★★★★★ 5/5
TrustpilotThank you Geraldine!
Appreciate the services rendered by Ryder &Dutton during our buying process. Geraldine was especially helpful. Thank you!
Adebayo · 28 August 2026
★★★★★ 5/5
GoogleI have just completed a house sale with Ella from Ryder and Dutton and was really impressed with the service all round. In this day and virtual age, communication is imperative and Ella (and other staff members) responded really quickly to all of my questions promptly and effectively. Their valuation of my property was realistic too. I would not hesitate to use them again.
NEIL · 6 January 2026
Agent replied · 24 January 2026
We’re very thankful for you sharing this, Neil. It’s great to hear the sale felt well handled and that clear, responsive communication made the process run smoothly. Wishing you all the very best for what comes next.
★★★★★ 5/5
TrustpilotOutstanding team at Royton
The team at Royton, Michaela, Jade, Jenny and Oliver were friendly, efficient and kept us fully informed throughout the process. Which we appreciated and assisted in the Sale and exchanged smoothly coming to a completion. We just to say a big thank you to the team especially Michaela and Jenny for their support and assistance.
Sharon · 11 October 2024
Agent replied · 23 October 2024
Thank you for your kind words. We are thrilled to hear that you had a positive experience with our team. We strive to provide exceptional service and are delighted that you found our team to be friendly, efficient, and supportive throughout the process.
★★★★★ 5/5
TrustpilotAmazing Team
Where shall I startSo I had a rental property I wanted to sellI used Ryder and Dutton as they were the agents I purchased it from and they also have a great knowledge of the areaIt some quite a few trying months to sell due to other parties but all the way through the Ryder and Dutton team were excellent,patient and friendly in particular Catherine SalisburyEven when no progress had been made she still contacted me to reassure me things would be ok and it would eventually get sorted She was nothing short of amazingAlways happy,pleasant but still professionalThankyou Guys
Wayne · 25 April 2023
Agent replied · 23 October 2024
Thanks for your 5 star review for Nicole & Gemma, your feedback is very much appreciated.Gareth HuntHead Of Lettings
★★★★★ 5/5
TrustpilotPerfect service from start the finish
Perfect service from start the finish. We mainly dealt with Kia who made the process so easy and stress-free for us as first time buyers. She helped in anyway she could and kept us in the loop. Fiona was also great, easy to speak to and explained anything we needed clarifying. They also made the key collection special which was a nice touch!
Emma · 28 May 2024
Agent replied · 23 October 2024
Thank you kindly for taking the time to write such a lovely review. Hope you are both enjoying your new home?!
★★★★★ 5/5
TrustpilotThank you
Thank you to Geraldine Marsden for all her help & support throughout the process. She was very quick and attentive when providing information and would recommend.
Halima · 26 June 2026
★★★★★ 5/5
TrustpilotSuch a great company and especially Amy…
Such a great company and especially Amy Heaton who went above and beyond to help us with the sale. Amy also helped us with communication with my own solicitors Northainley who would not return our phone calls or emails. She managed to get hold of them every time and sort out any problems we had and kept us updated.
John · 5 August 2024
Agent replied · 23 October 2024
Many thanks for the wonderful review, we're pleased to hear you were happy with our efforts, take good care from all at Ryder & Dutton 🏠
★★★★★ 5/5
TrustpilotI have had a fantastic experience with…
I have had a fantastic experience with Geraldine from the Oldham branch, she has been so helpful. Gerdaline was fantastic at reassuring me and keeping me updated throughout the whole process. I do not think the move would have gone as smoothly without her support. Geraldine is a credit to the business. Thank you so much for everything.
Leanne · 15 August 2024
Agent replied · 23 October 2024
Thank you for your kind words. We are delighted to hear that you had a positive experience with our team and Geraldine in particular. We appreciate you taking the time to share your feedback and wish you all the best for the future. Best wishes for the future, Alex & the R&D team.
★★★★★ 5/5
TrustpilotProfessional service helpful and friendly
Amy at Ryder &Dutton was our conveyancer. We purchased the property and she was thoroughly professional throughout the whole process. She kept us informed, was friendly and helpful. She monitored progress liaising with all parties and made everything as smooth as possible. Thank you Amy we would recommend R snd D based on our experience,
Margaret · 2 October 2024
Agent replied · 23 October 2024
Thank you for taking the time to leave such a positive review. We are delighted to hear that you had a positive experience with Amy!
★★★★★ 5/5
TrustpilotSam and Mus
Sam and Mus were amazing, not just with the viewing process but also the lettings process, Sam kept me up to date with all circumstances regarding my application status and next steps and Mus altered his calender to allow me to recieve my keys earlier than anticipated, I massively appreciated both impeccable customer service.
Jennifer · 17 October 2024
Agent replied · 23 October 2024
Thank you for your 5 Star review for Sam and Mus, it will be very much appreciated. Its great to hear that you were happy with the service that they provided and that they could make the whole experience a smooth one. Enjoy your new home.Many ThanksGemma HornApplications Team Leader
★★★★★ 5/5
TrustpilotI am writing in to compliment what a…
I am writing in to compliment what a great experience we have had working with Geraldine Marsden to purchase our first home. Geraldine upheld excellent communication throughout, always responded to emails efficiently. We strongly recommend Geraldine to anyone looking to buy or sell a property. Pleasure working with you Geraldine. Thank you.
Nas · 11 November 2024
Agent replied · 23 November 2024
Thank you for your kind words. We are thrilled to hear that you had such a positive experience working with Geraldine to purchase your first home!
★★★★★ 5/5
TrustpilotMade our move a happy one
From day one of us offering on the property we purchased, Ryder and Dutton kept in regular contact with us. Fleur was very helpful. Once our offer was accepted and we were moved on to Jenny she was really knowledgeable, friendly and helpful on the phone with all our queries right until the day we got our keys. Thankyou !
Maria · 29 June 2024
Agent replied · 23 October 2024
Hi Maria, thank you for you kind review for Fleur and Jenny. I'm delighted to hear about your positive experience and hope you settle well in your new home. All the best for the future, Alex & the whole team at Uppermill.
★★★★★ 5/5
GoogleRecently sold a property with Ryder and Dutton. I worked with Holly in the Halifax branch during the process and everything went so smoothly. They even did a lot of the leg work with following up with solicitors. Highly recommended
Phill · 14 April 2025
Agent replied · 21 June 2024
We are glad that you are happy with the experience you are receiving. We aim to continue to provide you with the service that you are happy with. Naomi
★★★★★ 5/5
TrustpilotQuality and sound advice
My sale was not straightforward and my initial buyer pulled out after three months.However Amy Heaton kept me up todate and gave sound advice on the way forward which led to a positive outcome.I used Ryder and Dutton when I bought my house in 1992 and was more than happy to use them again in 2023. Service was maintained over the intervening 30 plus years.Kay Lord
Kay · 28 February 2024
Agent replied · 23 October 2024
Hi Kay, thank you for taking the time to leave us a review. Nice to hear you have had a few good experiences with Ryder & Dutton! 😊
★★★★★ 5/5
TrustpilotA quick sale to make our dreams come true
We want to thank all at Ryder and Dutton for making our home move dream come true. The staff have guided us through a very quick sale. Everyone at Ryder and Dutton has been great right from the first visit by Alex to plan the marketing, through to a skilled photographer for the brochure, then Liv who saw us through the viewings and offer process and finally Jenny our move co-ordinator who dealt patiently with the very pushy chain to secure completion.
Denise · 30 April 2026
★★★★★ 5/5
TrustpilotA big thank you........
The best experience with ryder & dutton in the sale of my mum's house recently was working Jenny Boyle and her team. They kept me informed outside of the solicitor - so that was really good. I can't fault them in any way.Thank you all for the bottom of our hearts.
Deborah · 11 November 2024
Agent replied · 23 November 2024
We are so pleased to hear that you had a positive experience selling your mother's house. We are especially happy to hear that you found Jenny and her team to be helpful and communicative. We strive to provide the best possible service to our clients, and we are grateful for your kind words.
★★★★★ 5/5
TrustpilotVery helpful!
Ryder and Dutton have been great whilst I have been purchasing my new home. Right from the outset they’ve been very helpful especially Michaela & Jade. Maxine was also very patient as I made lots of appointments to view the property. Lastly, Jenny and Elizabeth who helped me to get to completion. Thanks to you all😊
Liz · 24 August 2024
Agent replied · 23 October 2024
From all the team at Royton office thank you for your 5* review. it been a pleasure dealing with you. All the very best in your new home and we hope you will very happy.
★★★★★ 5/5
TrustpilotGreat service
Hi, we've been dealing with Ryder and Dutton, Uppermill for our purchase, and we must say how good the service has been from this branch 😀 we must also give a great " thank you " to Charlotte Atherton who is our main contact at the branch, she has been there for us every step of the way 😀 always gets back to us and very professional. 👏
CustomeSteve · 23 July 2026
★★★★★ 5/5
TrustpilotA massive thank you to Kia!
A massive thank you to Kia. She was so amazing with the purchase of our house and helped out every step of the way in what was a very long process! She was professional, kind and always on the end of an email to support. Thank you again, we couldn’t have done it without you! ☺️
Kate · 21 August 2024
Agent replied · 23 October 2024
Dear Kate thank you for taking the time to write a lovely 5 star review for Kia.
★★★★★ 5/5
TrustpilotGreat experience
Geraldine Marsden was great throughout the sale of my property. She constantly kept me upto date with the progress. I would highly recommend
Umberto · 2 July 2026
★★★★★ 5/5
TrustpilotThe communication was fist class and…
The communication was fist class and when there was the minor hick up, Oliver and the team worked to get a solution. Top class service.
Rob · 18 June 2026
★★★★★ 5/5
TrustpilotGeraldine Marsden was very responsive…
Geraldine Marsden was very responsive and helpful in her role as move manager. She was very communcative and made the process very smooth and pleasant.
Liz · 17 June 2026
★★★★★ 5/5
TrustpilotProfessional, Efficient and effective
We engaged the team at Ryder and Dutton to market our property recently and found their advice and processes most helpful.Everything ran smoothly right up to and including completion of contracts.Members from the team kept us informed at every point and I cannot over emphasise how effective and pleasant they all were.Particular thanks to Fleur and our coordinator Jenny.
Charles · 28 June 2024
Agent replied · 23 October 2024
Hi Charles, thank you for taking the time to review the service we have provided. I'm delighted to hear how happy you were in particular with Fleur & Jenny and may we wish you all the best for the future. Kind regards, Alex and the whole team at Uppermill office.
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