Trusted Agent profile
★★★★★
65 reviews across 1 platform
12 Thoroughfare, Halesworth IP19 8AH
Durrants's Halesworth office at 12 Thoroughfare is rated 4.6 out of 5 across 65 reviews on 1 platform, including 65 Google reviews rated 4.6. Checked 9 October 2026.
Every review we hold for the Halesworth office, from every platform, shown as written. First names only.
5/5
GoogleRoberta and the team at Durrants went above and beyond to keep us updated and also to offer advice during our recent house move. As we had never moved home before we felt we were complete novices and to feel like nothing was too much trouble made all the difference. Thank you for helping us through what could be a daunting experience... And also for finding us our new home which feels like 'it's meant to be'
5/5
GoogleExemplary. My recent experience is in respect of being a prospective tenant, and then becoming a tenant, where the management then moved to directly dealing with the Landlord. I dealt with Ellie, the lettings area manager who is excellent, so helpful and professional, and truly went above and beyond, and some of the team at Beccles were superb too, as that was easiest and closest to us to get too for some expert assistance in regard to a couple of important bits such as seeing original ID, and getting some paperwork, copied, scanned and e-mailed over to Ellie. Wonderful.
5/5
Google"Alison at Durrants, a rental dream come true, Found our perfect home, and saw us through. With expertise and kindness, she showed the way, To a place we can call home, starting today. She listened to our needs, and understood our view, And presented us with options, that were perfect for you. Her knowledge of the market, is truly a guide, She navigates the process, with a smile and with pride. Our new home is lovely, and just what we sought, Thanks to Alison's efforts, our search was brought, To a successful end, with a happy sigh, Alison, you're the best, we couldn't ask for more, or try. Thank you, Alison, for making our dream come true, We're so happy in our new home, thanks to you!"
5/5
GoogleWe've recently moved our property over to Alison at Durrants and it's been a real step up from what we're used to with other local agents. Alison is on top of everything, paperwork is always in order, we're kept properly in the loop, and best of all, she's quick to get viewings arranged with prospective tenants. That means our properties are being seen straight away, which helps minimise rental gaps, a huge plus for us. We're really pleased with the service so far, Alison is professional, proactive and easy to deal with. Highly recommend Durrants based on our experience to date.
5/5
GoogleAs a landlord I have dealt with Durrants for many years. Wendy has been our contact for a number of those years overseeing our properties. She always handles every situation with commitment and professionalism. Wendy is a great asset to Durrants with her comprehensive knowledge of the letting side of the business and would recommend her to any one who is thinking of letting their property.
5/5
GoogleAlison at Durants has been so helpful from the start to moving in to our property. Nothing is too much trouble for her. She's such a lovely lady 😊 I cannot recommend this estate agents enough. Everything has been so easygoing. We also got a lovely little card and pot plant on moving in. Thankyou all so much, esp Alison. Great work, much appreciated 😊
5/5
GoogleReview of the rental and process. I like to thank you Wendy, Durrants and rightmove referencing for a smooth process. Wendy has been very responsive and polite throughout the initial stages for obtaining the property. Additional services maybe to provide logistics advice especially for those people with disabilities, as I have. I have previously experienced staff at Halesworth and Harleston and found all staff very helpful. Thank you
5/5
GoogleDurrants are professional, communicative, friendly and honest. As a buyer you can often feel that Estate Agents are only working for the sellers interests but buying with Durrants felt like keeping both parties informed and happy was the core of the companies ethos. It’s a very emotional roller coaster trying to find the right home (especially within a certain budget). I would like to say a special thank-you to Gabi Wones for making my sale finally happen and for being so supportive along the journey. I would also like to say thank you to Imogen Garrard for always being so friendly and responsive in getting back to me when I had questions and called the office. I have no hesitation in recommending Durrants.
5/5
GoogleAlison is calm, efficient and a complete pleasure to deal with. I have rented out my house with her on several occasions now and the same consistent level of service is always provided! If you want an enjoyable rental experience then Alison is top of the list!
5/5
GoogleAlison has been helpful and continues to be helpful with any questions I have regarding our rented property… All the staff at durrants are so friendly and approachable Well done !!!
5/5
GoogleExcellent team and company. The girls we dealt with Roberta and Imogen who were incredible. Imogen met us at the property and is very knowledgeable and professional, once we negotiated a price with our vendors the girls were excellent no …
5/5
GoogleAlison our letting agents was very professional and courteous throughout our process of rent a new property explained everything so we could understand the process and would recommend Durrants Estate Agents and Alison Edwards to help anyone else who has to go through the minefield of trying to rent privately, so thank you for your help Alison We very much appreciate it. Regards Lawrence Bailey & Suzanne Bailey
5/5
GoogleAlison has been an absolute pleasure to work with. She is very professional and has been so patient with us. We would 100% recommend and look forward to working together again in the very near future.
5/5
GoogleHalesworth Durrants estate agents are highly recommended. Great service helpful team. Imogen and Roberta made the whole process easy and stress free!!!
4/5
GoogleEleanor is always very helpful and makes sure we are looked after if we have any problems with our rented property.
5/5
GoogleA big thank you to Gabi and the team in the Halesworth Office. Efficient and helpful throughout the recent sale of my mother's property, a source of sound advice and always prompt in their communication. Thoroughly recommended.
5/5
GoogleAlisha (and colleagues) at Durrants Southwold office have been nothing but professional. She has been, from the first viewing (of a different property) to the end stage of completion of the house that I bought, very efficient, conscientious, friendly and cognisant of both buyer's and seller's needs throughout. I would be very happy to recommend Durrants from my recent experience.
4/5
GoogleWe bought through Durrants in Halesworth and the team really looked after us. Gabi kept us informed during the purchase and also kept in contact with the solicitor to keep the process moving. We recommend Durrants and we would use them if we ever move again.
5/5
GoogleThanks to all the staff in dealing with our recent house sale, a special thanks to Roberta for her professional approach and admirable perseverance! Very good communications throughout the process, highly recommended.
5/5
GoogleI purchased through Durrants and found the process to be handled in a professional manner. Gabi Wones was particularly effective at keeping the purchase moving forward chasing the solicitors involved, this ensured that we reached exchange of contracts without delay. I am happy to recommend Durrants.
5/5
GoogleAlison has spent a great deal of time showing me various properties in the local area, i managed to secure a property which i move into April 2025 , the whole process was smooth and very stress free and nothing was too much trouble , best wishes , David
4/5
GoogleEverything went as smoothly as possible. From the initial valuation - viewings - sale, only took a few weeks. They were confident my property wound sell quickly and they were right. Communication throughout was thorough and professional. Really Happy!!!!
5/5
GoogleHad a great experience with Alison who helped me out all the way through the process of renting my new home, always helpful, friendly and happy to answer questions, recommended!
5/5
GoogleWhat a great Estate agents made my move transaction go very smooth, very helpful with quick response. Definitely recommend Durrants
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Durrants's Halesworth office has 65 reviews across 1 platform: 65 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.
Durrants Halesworth is rated 4.6 out of 5 across all 65 reviews, and 4.6 out of 5 on Google from 65 reviews, checked 9 October 2026.
Durrants Halesworth, 12 Thoroughfare, Halesworth IP19 8AH.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.