Every review we hold for the Hale office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotGascoigne Halman Macclesfield Office
We recently sold our property through Gascoigne Halman Macclesfield office and are now renting from them. We have been pleased with the professional service they offer, all the staff have been pleasant and helpful. Thanks to all the Team and special thanks to Adam and Lisa.
Theresa · 6 February 2023
★★★★★ 5/5
GoogleIt has been a pleasure using the services of GH. Bobby and the team managed the process with aplomb. As a collective, they all played their part in keeping things proceeding smoothly and stress-free. Thank you
Charles · 3 November 2023
★★★★★ 5/5
TrustpilotExcellent professional service
Excellent professional service and communication from going on the market to completion 8 weeks later.With special thanks to James Coppock, Dominic Morgan, Lucy Kershaw and Markus Jolleys. Alison Addy
Alison · 16 December 2019
Agent replied · 13 June 2024
Thanks for the review Alison.
★★★★★ 1/5
TrustpilotTerrible experience with this company
Terrible experience with this company. Had to fight for my deposit which they made unnecessarily difficult. They supported a landlord who said the property was uninhabitable when the independent check out report confirmed as 'good'. 6 months to get deposit back from TDS who awarded us £2,500 of the deposit and the landlord £100 after he tried to claim for £4500! Would never use this company again, avoid!
Karla · 8 July 2024
★★★★★ 1/5
TrustpilotI wish I could give this letting agency…
I wish I could give this letting agency zero stars. They have completely breached our contract and shown a total lack of professionalism. Upon moving in, the house was absolutely filthy, with rubbish in back garden. The state of the property was uninhabitable, clearly, no cleaning had been done. On top of that, broken window and door glass was shattered, posing a serious safety risk.
Customer · 25 August 2024
★★★★★ 4/5
TrustpilotGreat staff
I sold my property through Gascoigne Halman in Frodsham. The girls in the office were extremely helpful, helped me to understand what was happening and I sold my property within 2 weeks. I can’t thank them enough
Mrs · 2 August 2025
★★★★★ 5/5
GoogleWhere do I start with Gascoigne Halman. They have recently sold my house for the asking price and in a very difficult market. This is the 5th transaction that I have been involved in with them and I must say they are the most professional …
Brian · 16 April 2025
★★★★★ 5/5
TrustpilotI dealt with the wilmslow office
I dealt with the wilmslow office. James and the team were always available to help me out. Very pleasant experience and highly recommended.
Victoria · 15 December 2019
Agent replied · 13 June 2024
Many Thanks for the review. It was a pleasure to help
★★★★★ 5/5
GoogleVery friendly team. During first viewing till having the keys of the house, they were alwasy supportive and approachable.
Ufuk · 26 December 2025
★★★★★ 4/5
TrustpilotGeorgia Day is a credit to Gascoigne Halman
Recently bought a house and dealt with agent Georgia Day who was fabulous from start to finish. No qualms with recommending her and the team at Macclesfied. Overall, it took around 4-5 months and Georgia just kept pushing for us to be moved in by Christmas which finally happened. Thanks, Georgia!
Bee · 2 January 2025
★★★★★ 5/5
GoogleI have recently sold my house through the Hale Office of Gascoigne Halman and was very happy with the outcome. We have been guided through the process very professionally and efficiently. Our main contact was Vickie who advised us very well …
Pat · 16 April 2025
★★★★★ 1/5
Trustpilot0 communication, AVOID
Informed us that the property we were moving out of had been re-let. We then rushed to clear and deep clean the property. Rang several times on the day with no answer to then be told any day before Thursday would be ok. We were then informed by another call 10 minutes later that the property had infact not been re-let. Severe lack of communication therefore making us pay another month rent & bills.
Rachael · 29 August 2023
★★★★★ 5/5
TrustpilotA huge thank you to Tracy and all the…
A huge thank you to Tracy and all the team at Gascoigne Halman Frodsham office for working together , constantly chasing , updating and achieving a new sale/ exchange and a clock ticking completion deadline ..Fabulous to work with you.
Carole · 22 April 2022
★★★★★ 5/5
TrustpilotHouse sold very quickly and all handled…
House sold very quickly and all handled professionally by James andxhis team with minimal issues at all.
Mark · 24 November 2025
★★★★★ 5/5
TrustpilotTracy at the Frodsham office gets 5 stars!
We've just bought a property through Gascoigne Halman and they have been super helpful and communicative throughout the whole process. Tracy Ryan in the Frodsham office has been lovely and always responded to our queries (however bizarre! We have asked a lot of questions haha!) promptly and happily! We never felt like we were too much trouble. Thanks to everyone at Frodsham Gascoigne Halman!
Janine · 9 February 2024
★★★★★ 5/5
TrustpilotExcellent service
Been a landlord for a number of years.Lisa and her team provide an excellent management service.I would highly recommend them.Very professional.
Chris · 16 September 2023
★★★★★ 5/5
TrustpilotGreat service and easy to contact
We recently sold and bought a house using the Frodsham office. We met with 3 local estate agents before deciding who to use and we chose Gascgoine Halman Frodsham as they had the most local knowledge and were the easiest branch to get in touch with.As is often the case, the whole house move process was quite lengthy and frustrating. But Tracy in particular helped us out with advice, chasing up solicitors and helping to keep on top of the process. I don’t plan on moving again anytime soon, but if I did I wouldn’t hesitate to use their services again.
Sarah · 9 August 2022
★★★★★ 5/5
TrustpilotGreat service from prompt and effective…
Great service from prompt and effective marketing at a good price through to highly professional process management when the chain got somewhat frustrated towards the end. Have used them before and will use them again. Thanks to Markus and Lucy.
Mr · 16 March 2021
★★★★★ 5/5
TrustpilotReally good service from Dan in sale…
Really good service from Dan in sale brunch. I was in sales all my life when you see a good honest person it’s very nice to deal with. Julie the manager was very helpful as well . Thanks Again.
Customer · 28 October 2020
★★★★★ 5/5
TrustpilotExcellent process with Gascoignes
Excellent process with Gascoignes, from initial meet with Markus, market appraisal right down to the wire.Market knowledge and valuation was spot on. Photography clear, perfect contrast and house write up excellent and accurate. Brilliantly managed by Lucy Kershaw throughout with very timely comms and updates. We felt she managed potential buyers very well and helped maintain the integrity of the chain as it developed. Viewings all managed professionally and consistently too. Viewing requests started coming in within an hour or so of being released online. Offers started a few days after viewings and final offer just over a week later. Just excellent team all round! Thank you all.
Steven · 20 December 2021
★★★★★ 1/5
TrustpilotExtremely poor customer service
Extremely poor customer service. No communication and appear to also be quite judgmental towards single parents. I am still waiting for them to call me back but regardless of weather they do or not, i definitely won’t be letting a property through them.
L · 9 October 2024
★★★★★ 4/5
TrustpilotGascoigne Halman
Gascoigne Halman - Macclesfield
Very professional service from the office. James in particular took the lead and guided me through the process. Always contactable and explained all clearly and ready to help
Chris · 30 January 2025
★★★★★ 1/5
TrustpilotCOMPANY LIE TO GET MONEY FROM YOU
Told the woman named Susan that I would be a student working in my holidays off uni whilst getting a mortgage. Been lead on to sign a lifetime fee of 600 pound to use there advice for the next 6 month for unlimited advice. Now being told she didn't know I was a student when I have clear evidence on my side I told her. Lawsuit imenent. This firm will lie to get money Out of you. DO NOT USE THIS COMPANY, GO EPSEWHERE.
Zack · 14 April 2021
★★★★★ 1/5
TrustpilotOnly interested in protecting the…
Only interested in protecting the Landlord, zero care for tenants. Money grabbers
Callum · 28 August 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.