Trusted Agent profile Β· Hailsham

Fox Hailsham reviews

4.6

β˜…β˜…β˜…β˜…β˜… Excellent

179 reviews across 2 platforms

16 High Street, Hailsham, BN27 1BJ

Part of Fox & Sons, see every office.

Fox's office in Hailsham, at 16 High Street, is rated 4.6 out of 5 across 179 reviews on two platforms, including 177 Google reviews rated 4.6.

Google logo

4.6 / 5

177

Reviews on Google

This office

Facebook logo

3.0 / 5

2

Reviews on Facebook

This office

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Reviews

Every review we hold for the Hailsham office, from every platform, shown as written. First names only.

5/5

Google

Shannon was very friendly, polite and professional. She kept us informed on upcoming properties that were of interested to us. We ended up finding a property to purchase with another agent. Through the sale of our property Shannon kept us up to date in each stage and helped with any issues that came up. Would definitely recommend πŸ‘Œ …

Stephen Β· 11 October 2025

Agent replied Β· 11 October 2026

Thank you for your brilliant 5* review and thank you for your recommendation Stephen. Best wishes, Lucy, Customer Relations.

5/5

Google

As a first time buyer Teresa couldn’t have been more patient with me and all my questions and gave me excellent advice and looking at different offers for me and helping advise when it came to the time of putting my offer in. I look forward to working with her again and will highly recommend to anyone in need of mortgage advice

Lauren Β· 11 September 2026

Agent replied Β· 11 October 2026

Thank you so much for your kind words, it was such a pleasure working with you! Nothing makes us happier than helping our clients navigate the home buying process and finding the perfect mortgage for them. We can't wait to work with you again in the future and appreciate your recommendation to others. Kind regards, Lucy , Customer Feedback and Support Team

5/5

Google

I was buying a property which Fox & Sons were dealing with on behalf of the owner. Claire was absolutely brilliant during the exchange, even though l was not her client, she worked her socks off to ensure that the exchange went through smoothly, l truly believe the exchange would have failed without her help, as the solicitors in the chain needed constant emails from her to make sure they did their part quickly. She always replied to my emails, and was kind and considerate. Thank you Claire. I can't wait to move in!!

Susan Β· 4 December 2024

Agent replied Β· 11 December 2024

Thank you for taking the time to leave us this amazing 5* review Susan. Kind regards Lucy, Customer Relations.

5/5

Google

Teresa my mortgage advisor has been dealing with my properties in London for a considerable amount of time and I would highly recommend her. She has been the best and has always found me good deals . And always willing to help me with everything Thank you Teresa

Janak Β· 28 November 2025

Agent replied Β· 28 December 2025

Thank you for your kind words! We are thrilled to hear that Teresa has consistently provided you with exceptional service. We are proud to have her on our team and will definitely pass along your praise. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

A massive thank you to everyone at fox and sons hailsham, first I dealt with David who came to value my property, he was very warm and made me feel at ease considering I had no idea what to do with selling a house, I mainly dealt with Shannon and Natalie during the house sale they both came across as warm and friendly and helped me every step of the way, towards the end I dealt with Claire who was great at closing the deal and getting the sale over the finish line, whenever I went into the office I was greeted with big smiles and a very friendly atmosphere so again a huge thank you to the hailsham fox and sons team you were brilliant x

Lisa-marie Β· 26 October 2024

Agent replied Β· 9 November 2024

Hi Lisa-Marie, Thank you so much for your wonderful 5* review! We're thrilled to hear that David, Shannon, Natalie, and Claire made your house-selling experience smooth and enjoyable. Your kind words about our team and office atmosphere mean a lot to us. Best regards, Lucy, Customer Relations Team

5/5

Google

Fox and Son's at Hailsham are THE DREAM TEAM .... They all played a crucial part in our sale and move and made the process smooth and less stressful for us. They are all totally amazing and always there to help us. We have to say a special thank you though to Summer who was always at the other end of the phone for us, Claire, Natalie, Dylan and David and the rest of their lovely team. We really can't thank them all enough and highly recommend this wonderful Estate Agency.

Karen Β· 16 March 2026

Agent replied Β· 16 April 2026

Thank you so much for your kind words! We are thrilled to hear that our team at Fox and Son's played a crucial role in making your sale and move a smooth and stress-free process. We are lucky to have such amazing team members like Summer, Claire, Natalie, Dylan, and David who are dedicated to providing excellent service to our clients. It was a pleasure working with you and we are grateful for your recommendation. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Fox and sons were great and very accommodating. It was my first experience of buying a house and Harrison was amazing. We had a few complications (not our fault) towards the end and Harrison kept us updated every step Of the way which was reassuring and kept our confidence in the estate agent. We were able to visit our house as many times as we wanted and was accommodated by the shop with others if Harrison wasn’t around. Very good service overall and a loss to the Hailsham team to lose Harrison to Bexhill. I would use Fox and sons again for buying another house in the future! Thank you once again :)

Bradley Β· 23 September 2024

Agent replied Β· 23 October 2024

Thank you for taking the time to leave us your 5* review Bradley! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

Fox and Sons Hailsham have been super accommodating and helpful. We went to a first viewing on a property and met Jack, who was really friendly and answered all of our questions and even tolerated our little one running around! We called up the following day and booked a second viewing for the same property and on the day called up to say we were going to be late and they accommodated and understood wonderfully. Jack met us at the property at the new time despite having an extremely full day of viewings. We wanted to put an offer in however was informed no one was available to take the offer as there was no one in the office to do so currently. Later that same day, we got a call from Simon, from another branch nearby, who took the offer after Jack informing him of the situation of wanting to put an offer forward. Later that same day, we got our offer accepted (subject to one condition). Jack communicated throughout the week with us and asked how we felt about the property and answered further questions on the phone. Thank you Jack for being so helpful this week!

Sharna Β· 29 July 2024

Agent replied Β· 26 August 2024

Hello Sharna, thank you so much for your wonderful review! We're thrilled to hear that Jack and our team were able to assist you so effectively and make your experience a positive one. We appreciate your kind words and look forward to continuing to support you. Best wishes, Lucy, Customer Relations.

5/5

Google

My brothers and I inherited two properties in Hailsham which we sold with Fox and Sons. The process was efficient and professional from the initial valuation through to handling the details of the sales. Claire, Shannon and David were all extremely throughout the process.

Andrew Β· 11 October 2025

Agent replied Β· 11 October 2026

Thank you for taking the time to share your experience and for your wonderful 5* review Andrew! Kind regards, Lucy, Customer Relations.

5/5

Google

Claire and the team did an amazing job to get our first home purchase over the line. I cannot praise them enough, especially Claire who seemed utterly determined to make it happen. Thanks again for all your help πŸ™‚ Dan & Kim x …

Dan Β· 16 September 2025

Agent replied Β· 16 April 2026

Thank you for your brilliantΒ 5* review and thank you for your kind words. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

I viewed a number of properties for sale, some of which were listed with Fox & Sons. Their sales team were always friendly, helpful and knowledgeable. In particular, Harrison was great (even though it was his first viewing, I think) and some weeks later, gave us a second viewing of the house we eventually bought. And Shannon handled the sale which was a little unusual as the owner lives abroad and the property had tenants, but she kept us fully informed and was always available to handle any of our queries. I would be happy to recommend them as a property-buyer (I have no experience of them as a seller.)

Helen Β· 10 May 2024

Agent replied Β· 9 June 2024

Thank you Helen Lawrence for your excellent 5* review, recommendation and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

I’d just like to say what an asset Natalie is to the Hailsham branch. We had a viewing of a property. Natalie was punctual, polite, cheerful and knowledgeable about the property. Even though it was freezing inside and out. …

Suzette Β· 11 October 2025

Agent replied Β· 11 October 2026

Many thanks for your marvellous 5* review Suzette. Best wishes, Lucy, Customer Relations.

5/5

Google

I have used Fox and Sons over the last 8 years and they have been excellent every time. I really feel they have my best interests at heart with their support and advice. I recently had a property advertised and it sold at full market value and completed in about 6 weeks. I was kept informed at every stage of events. It felt too good to be true! I was so lucky. I would especially like to thank David and Shannon, and also Memish the photographer, who spent ages getting the right shots. In addition I would recommend joining Fox and Sons' financial support team Sequence. I joined them in 2016 and the benefits have been amazing. My mortgages have beaten what is publicly available, conveyancing prices are really good and I have had personal financial advice as well from Imran and David in getting everything right to help me with my plans for the future for myself and my family. Thank you both. I would not go anywhere else. I recommend them to anyone looking to sell their home, or to buy a new one. They quietly get on and do an excellent job without bragging about it. You couldn't be in better professional hands. Thank you again all of you at Fox and Sons Hailsham.

Gillian Β· 10 April 2024

Agent replied Β· 11 June 2024

Thank you for taking the time to leave us this amazing 5* review and recommendation Gillian Miller. Kind regards Lucy, Customer Relations.

5/5

Google

David was fantastic; really appreciated his honest and sensitive approach. Great service, thank you!

Daniel Β· 11 May 2026

Agent replied Β· 11 October 2026

"Thank you for your kind words, we're thrilled to hear that David exceeded your expectations with his honesty and sensitivity. It was our pleasure to provide you with great service. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

We flew down from Scotland to view several properties. We were lucky to have Harrison showing us around. It never occurred to us that he was new, as he came across knowledgeable and professional. On a second viewing on one of the properties, he had to contend with our 4yr old granddaughter running around. He never lost his composure and continued with the viewing. I have no doubt he has chosen the right occupation. He even looked the part in his smart suit and tie. Maybe we are old fashioned but to us the way staff present them selves says a lot about the company they work for. Thank you Harrison, although on this occasion the property didn't tick all our boxes we will come to you should anything else come on the market in your area.

Colin Β· 11 March 2024

Agent replied Β· 11 June 2024

Many thanks for your fantastic 5* review and your kind words Colin. Best wishes, Lucy, Customer Relations.

5/5

Google

Huge thank you to Natalie and Claire for their excellent communication and commitment to get this sale over the line. Without their intervention, the chain would have fallen apart and I am very grateful for your tireless effort. I wouldn't hesitate in recommending this team to handle any future sales.

David Β· 27 April 2025

Agent replied Β· 11 October 2026

Thank you David for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

I would like to thank the amazing team, from meeting David for valuation, Shannon always kept me up today and return emails or phone calls very quickly, Claire was so helpful and the process was efficient always a lovely friendly voice at end of phone. I can't thank you all enough for making selling my parents home to personal to me, I would highly recommend you all Love Julie

Julie Β· 27 July 2024

Agent replied Β· 26 August 2024

Thank you for your terrific 5* review and recommendation Julie. Best wishes, Lucy, Customer Relations.

5/5

Google

Thank you Harrison for showing us around the property we are now thrilled to be buying. From the moment we met you, we found you to be very friendly and helpful. You were able to answer all of our queries - you had clearly done your research. You didn’t rush our viewing and even encouraged us to take a second look. Thank you and best wishes for your future with Fox & Sons. Jo & Tracey.

Jo Β· 11 March 2024

Agent replied Β· 9 June 2024

Many thanks Jo Langenhan for your outstanding 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

I cannot speak highly enough about my experience with Fox and Sons Estate Agent! From the moment I engaged with them, it was clear that efficiency and a personal touch were at the forefront of their service. Claire and her team, including Shannon, David, and Natalie, exceeded all expectations, going above and beyond what was required. What truly sets them apart is their genuine care for their clients. It's evident that they take the time to understand individual needs and circumstances, making the entire process seamless and stress-free. Claire's leadership reflects in her team's dedication, and their collaborative effort ensures that no detail is overlooked. Working with Fox and Sons was not just a transaction; it was a partnership. Their commitment to getting fast results without compromising on quality is truly commendable. The level of professionalism combined with their warm and friendly approach made them an absolute pleasure to work with. If you're in search of an estate agent that combines efficiency, a personal touch, and a genuine commitment to your success, look no further than Fox and Sons. I wholeheartedly recommend them to anyone in need of real estate services. They're not just agents; they're partners in making your property journey a remarkable and successful one.

Sharon Β· 12 December 2023

Agent replied Β· 9 June 2024

Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Thank you Harrison for showing us round a property. Knowledgeable, easy to talk to, and comfortable viewing. Understanding of my situation and of my position in the chain and sensitive to budget and financial discussions. Fox & Sons were very positive even when there were bumps in the road and made every effort to progress the sale with me the buyer. Unfortunately our buyer pulled out after we made the offer, but Fox 7 Sons were helpful and understand and offered options going forward. Would recommend

Daniel Β· 12 December 2023

Agent replied Β· 11 June 2024

Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

Natalie was very helpful and lovely to talk to over the phone when organising my viewing. Many thanks to her!

Raebwoc Β· 4 October 2026

5/5

Google

Recently had to sell my house and also purchase one all I can say it’s been a while. The team at fox&sons in Hailsham have helped me every step of the way nothing was too much trouble. Special mention to Claire Sturland who has been a star and has helped me around paperwork, scanning and keeping me updated etc. Many thanks teamπŸ‘ …

Martyn Β· 16 October 2024

Agent replied Β· 23 October 2024

Many thanks Martyn for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

We have just sold our property with Fox & Sons and the whole process has been completely seamless. We unfortunately used another local estate agent to first list our house and having such a bad experience with them we were a little cautious listing our house again but when Dylan knocked on my door after selling another property on our estate we knew this time it was going to be different. David came out the next night and saw us his honesty was refreshing and within a week of listing our house we had sold it. All the people that came to look at it were serious buyers and after the first estate agents bringing a few people through the doors that were not this was a refreshing change. Claire and Natalie in the office have been amazing the communication is on another level they have guided us through the process and managed to get us moved within 11 weeks. They have both worked so hard to keep the communication flowing with all parties involved. If you were thinking of listing your property with Fox and Sons or buying through them you won’t be disappointed.

Sophie Β· 11 October 2025

Agent replied Β· 13 November 2025

Thank you for your amazing review! We are so glad to have provided you with a seamless and positive selling experience. We strive to provide honest and efficient service, and we are thrilled that our team - especially Dylan, David, Claire, and Natalie - were able to deliver that to you. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

Due to my employment, I have met with many estate agents and I rarely give feed back. I only do, when I believe, I have received excellent service. This is the first time I have used Fox&Son. The only reason being. They don't have the type of properties I require. But in my search and out of curiosity. I saw their board and popped into the Hailsham branch. I was welcomed warmly and professionally. On meeting the staff, at my viewing with Dillion and David. They were smart and again very professional. They could answer all my questions. This including showing me defects. This shows open honestly. They had taken the time to listen to what I'm looking forward and even found a second property of interest. I found them refreshing. I highly recommend this company and ask.

Lorraine Β· 11 October 2025

Agent replied Β· 13 November 2025

Thank you so much for taking the time to leave a review, we are thrilled to hear about your positive experience with our team at Fox&Son. We pride ourselves on providing excellent service and are happy to have left such a great impression. We truly appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team

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