Every review we hold for the Hackney office, from every platform, shown as written. First names only.
★★★★★ 5/5
GooglePurchased a property in Bournemouth area from a northern based Auctioneers.
Original viewed the property about a month ago, we were met by a member of the viewber team Jay Walters, at the viewing he was courteous and informative about the property. We purchased the property and the sale was completed today, where it was arranged for us to pick the keys up at 4pm.
To our pleasure Jay was there again to handover the keys, throughout our visit today Jay stayed with us chatting and answering any questions we had.
My wife and I were at complete ease with him, he is a huge asset to the company he works for,
Thank you Jay for everything.
Richard H.
Addspace · 18 September 2025
Agent replied · 6 November 2024
Thank you for the review Richard H. We are pleased that Viewber were able to help with the purchase and assist right up to the completion. We will relay this positive feedback onto Jay. Best, The Viewber Team
★★★★★ 5/5
GoogleWe've used Viewber Services for nearly 6 months now and the team are fantastic.
Our teams are booking c50-100 appointments a month with Viewber and the coverage and reliability are brilliant.
Viewber have provided great solutions to our business enabling us to outsource tasks enabling us to focus on core operations and provide national coverage at the same time.
Can't recommend Cheryl, Chris & Nathan in the Team there!
Oli · 18 September 2024
Agent replied · 17 October 2024
Thanks for the review Oli, we are happy to be of service and adding value.
★★★★★ 5/5
GoogleI have started using Viewber recently. The responsiveness, quality of attendees and overall service has been impeccable. Big shout out to Cheryl who has assisted me throughout the process and made sure all queries are resolved.
Thank you
Diba · 18 September 2025
Agent replied · 17 October 2024
Thanks for the review Diba, so good to hear. Best, The Viewber Team.
★★★★★ 5/5
GoogleAs an auctioneer company based in South Wales, we’ve found this service to be incredibly valuable. It saves us a significant amount of time on out-of-area viewings and visits, all for a very reasonable fee. We’re now exploring the wide range of additional services they offer, which are impressively extensive.
A special mention goes to Cheryl, our account manager, who has been exceptionally helpful throughout, from initial setup to arranging and even cancelling appointments. She is a true credit to the company. We cannot recommend them highly enough.
Ryan · 18 September 2025
Agent replied · 28 June 2025
Thank you so much for your kind words and detailed feedback Ryan! We’re thrilled to hear that our service has been a valuable time-saver for your team in South Wales. Cheryl will be delighted to hear your special mention - she truly is a star! We’re excited to support you as you explore our wider range of services. Please don’t hesitate to reach out if you need anything else. Thanks again for the great recommendation.
★★★★★ 5/5
GoogleI had a great experience with an agent from Viewber who did multiple viewings to support the sale of my house. Jamie Walters was always punctual,
professional, courteous and friendly and went the extra mile to assist both the potential buyer and myself the seller in the process. Would highly recommend.
Michele · 6 January 2025
Agent replied · 8 January 2025
Thank you Michele for taking the time to leave a review, we really do appreciate it. It's always so nice to hear about how well a Viewber has done with carrying out the services and we will certainly pass on the positive feedback to Jamie who is clearly an asset to Viewber!
Best wishes, The Viewber Team
★★★★★ 5/5
GoogleUsing Viewber for the first time. The support and responsiveness from the team is exemplary.
Shout out to Cheryl.
Thank you, Viewber!
James · 18 September 2025
Agent replied · 17 October 2024
Thanks for the review and good to hear. We are excited to be working with your team at Way of Life.
★★★★★ 5/5
GoogleFirst time using Viewber for a viewing and photographs and it was so easy. Great service by Cheryl thank you for being there with any questions we had.
Charles · 16 June 2026
Agent replied · 17 June 2026
Hi Charles, thank you for the feedback. We thrilled that the service is working for you and will pass the feedback onto Cheryl. Best, The Viewber Team.
★★★★★ 5/5
GoogleI have started using Viewber recently. The responsiveness, quality of attendees and overall service has been impeccable. Big shout out to Cheryl who has assisted me throughout the process and made sure all queries are resolved. … More
Diba · 31 October 2024
Agent replied · 8 October 2025
Thanks for the review Diba, so good to hear. Best, The Viewber Team.
★★★★★ 5/5
GoogleIn Estate Agency business, it's likely that something will crop up that you can't cover and you need that helping hand. Look no further than Viewber it has the helping hands for a number of things other than viewing.
It should be on Estate Agents list as a go to company when they need help.
Marcel · 7 October 2025
Agent replied · 8 October 2025
Thank you so much for your kind words and thoughtful review! We’re delighted to hear that you’ve found Viewber to be a reliable helping hand when you need extra support. Our goal is to make life easier for Estate Agents by providing flexible, dependable solutions for viewings and much more.
We really appreciate your recommendation and it means a lot to our team!
★★★★★ 1/5
GoogleSara has attempted to attend our property twice for an inspection. She has been more than 1 hour late every time. We are more than accommodating but when she reports back to the letting agent that WE are ‘avoiding the inspection’ - I think she should learn time keeping and the inspection would have taken place!!! - in response to the below comment I’d like to add that Sara cannot attend more than an hour after she has been booked for, and the letting agent has confirmed this was the case, and expect us to remain available. The conflicting information you are receiving is Sara covering her poor time management tracks.
Harmit · 18 September 2024
Agent replied · 17 October 2024
Our apologies Harmit. We have investigated the matter and found conflicting information. We've been advised by our member that an attempt was made to access the property but after hearing occupants at the property decided not to proceed. The member then proceeded to ring the doorbell and was unanswered. Access arrangements on the appointment are also conflicting and we suggest that you contact your Property Manager / Managing Agent to discuss any concerns with future appointments. Once again our apologies for your experience.
★★★★★ 1/5
GoogleThese are a contractor to my council to carry out grant funded works. We’re supposed to contact me but after weeks of waiting, I chased them. Booked an appointment and then it’s an hour after they should be here. They are not here. Despite sending reminders urging me to remember they are coming. Seems like they can’t actually remember themselves. If I was making the decisions I would fire this company. Drinking the grant funding but dragging the whole process slower with incompetence.
Tim · 3 September 2025
★★★★★ 5/5
GoogleHaving used Viewber for a number of my clients and properties, I am very happy with the service. All round they have continued to be professional and represent my company well. Sian in particular has been very accommodating with any of my queries and requests. Highly recommend.
Taighsprings · 15 July 2025
Agent replied · 15 July 2025
Thank you for your kind feedback. We're delighted to hear that you've had a positive experience using Viewber for your clients and properties. It's great to know our team has consistently met your expectations in terms of professionalism and representation. We’ll be sure to pass your appreciation on to Sian - she’ll be so pleased to hear her support has made a difference!
★★★★★ 2/5
Googlefranchesca was so ridiculously rude
Badger · 5 April 2026
Agent replied · 28 April 2026
We’re sorry to hear about your experience. Following each appointment, clients have the opportunity to review the service or raise any concerns directly with our team. However, we have no record of this matter being brought to our attention.
Could you please provide further details by emailing hello@viewber.co.uk ? We’d be happy to investigate your feedback further.
Best regards,
The Viewber Team
★★★★★ 5/5
GoogleExcellent service, trustworthy staff and really easy to use portal makes viewber a win-win for any agency looking for some extra help. Would highly recommend!
Oliver · 6 October 2025
Agent replied · 7 October 2025
Thank you so much Oliver for your kind words! We're thrilled to hear that you found our service excellent and the portal easy to use. It means a lot to know we're making a positive difference for agencies like yours. We really appreciate the recommendation!
★★★★★ 5/5
GoogleWe have found Viewber to be a reliable and efficient service for property viewings. Their wide coverage and flexible booking times makes it easy to arrange viewings at short notice. A very useful tool for any estate agency looking for additional support. Would definitely recommend!
Emily · 21 February 2025
Agent replied · 19 February 2025
Thank you Emily - we appreciate the review and happy to be helping! 🙂 …
★★★★★ 1/5
GoogleReally disappointed with this company. They carried out an insulation survey of my property and it took them 7 months to produce the report which contains fundamental errors. Despite the latest EPC recommending cavity wall insulation and that you can literally see into the empty cavity, these guys reported that there is cavity wall insulation already installed. I wouldn’t recommend this company for property surveying.
James · 3 July 2025
★★★★★ 5/5
GoogleI work on a self employed basis with viewber. The hours are flexible and you could work around your existing job.
Since i began as a property viewer in July 2021. I have met on my journey some amazing people who are investors. Or 1st time buyers. To rentals, to student rents and key holding plus many others.
Viewber are always quick to answer your questions weather it by phone or email.
I would definitely recommend viewber to any one I speak to.
Sophie · 18 October 2022
Agent replied · 17 October 2024
Thank you for your feedback Sophie!
★★★★★ 5/5
GoogleGreat support from the membership team, especially Sophie.
Joshua · 8 June 2024
Agent replied · 17 October 2024
Thanks for the review Joshua.
★★★★★ 1/5
GoogleSara has attempted to attend our property twice for an inspection. She has been more than 1 hour late every time. We are more than accommodating but when she reports back to the letting agent that WE are ‘avoiding the inspection’ - I think … More
Harmit · 1 September 2024
Agent replied · 28 February 2025
Our apologies Harmit. We have investigated the matter and found conflicting information. We've been advised by our member that an attempt was made to access the property but after hearing occupants at the property decided not to proceed. The member then proceeded to ring the doorbell and was unanswered. Access arrangements on the appointment are also conflicting and we suggest that you contact your Property Manager / Managing Agent to discuss any concerns with future appointments. Once again our apologies for your experience.
★★★★★ 5/5
GoogleSeamless service from start to finish, very happy
Minnie · 24 October 2025
Agent replied · 28 October 2025
Thank you, Minnie - we really appreciate your feedback. It’s great to know you found the service seamless from start to finish!
★★★★★ 1/5
GoogleThese idiots failed to put the keys back in the safe and I had to pay several hundred pounds to change the locks. Never again.
Helen · 28 January 2026
★★★★★ 5/5
GoogleGreat people to deal with! Best customer service and always the honest advice and support. Definitely recommend!
Farwah · 21 February 2025
Agent replied · 19 February 2025
Thank you Farwah for the review. We really appreciate your feedback!
★★★★★ 5/5
GoogleReally helpful customer service when I had an issue with my booking, April was lovely. Highly recommend
Ben · 9 June 2021
Agent replied · 17 October 2024
Thanks for the review Ben.
★★★★★ 1/5
GooglePosting as a client. Beware of using their service. They're only interested in taking the money and running with it. I had a viewing cancelled by the estate agent and viewbar still charged and kept my money with 0 compensation or recompense, even though the viewbar did nothing but turn up at the property, knock on the door and then leave.
Hussan · 10 July 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.