Every review we hold for the Hackney office, from every platform, shown as written. First names only.
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5/5
TrustpilotShort but very positive experience
I am giving this rating to a particular agent : David Harvey. It was a telephone enquiry regarding viewing of a property.He was most helpful and kind and replied to all my emails very promptly .The arranged viewing was cancelled in the end but I was informed about it in plenty of time by another agent : Artie( if I remember correctly).I think I dealt with the Byfleet branch.Lovely experience
Aleksandra Β· 22 August 2023
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5/5
GoogleVery good letting agents! I must say, Harry has been like a super hero and very diligent in everything. I rarely leave reviews, but I thought it was really well deserved because of very professional service. thanks guys!PositiveResponsiveness, Professionalism
Vincent Β· 23 October 2021
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5/5
TrustpilotEllie Kozaki was great with keeping inβ¦
Ellie Kozaki was great with keeping in touch with me an updating me when new properties came to the market.
Nicholas Β· 10 October 2023
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5/5
TrustpilotExtremely happy with service
I found Jason Hirdes to be extremely helpful during the tenancy renewal process. He was excellent and was able to provide really useful advice on the current rental market which helped me to make a decision. Thanks Jason.
Jean Β· 12 December 2021
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5/5
TrustpilotExcellent customer service
I have my first call with Jack he was super kind and patiently respond all my questions. Also he suggested new solutions Thanks Jack ππΎ
Lorena Β· 16 May 2023
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5/5
GoogleProfessional and efficient service - both Nick and Oli helped push through the sale when it hit a few snags at the end and even made sure our plants were watered whilst we were away.
The online presentation of the property was also superior to other agents.
Gra Β· 23 October 2022
Agent replied Β· 22 October 2024
Hi there, thank you for tkaing the time to leave feedback. Nick and Oli will be so happy to read this. We wish you all the best - Claire
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4/5
TrustpilotJake was good at what heβs doing
Jake was good at what heβs doing. Booked me in for a viewing straight and I believe his team will send me a confirmation email soon.
Moh Β· 11 April 2023
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5/5
Trustpilotgreat company with great employers like Anna ozog
really great proffessional company ,we took the viewing appointments immediately ,and there is a great proffessional star called ANNA OZOG,so helpful ,cheerful ,friendly and rapid response ,doing unbelievable efforts to make everyone happy ,keep working till late to make sure that she sent the contract and all the legal work in the same day ,she deserves promotion ,and really highly recommend this company
Nony Β· 20 January 2024
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5/5
TrustpilotBrilliant service so far
Tom and his team have been absolutely brilliant to work with. They are quick to reply, always explain things well and deal with issues with positivity. Very happy so far.
Mrs Β· 22 November 2022
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5/5
TrustpilotExcellent service from Mohammed Amin!
Hannah Β· 13 February 2026
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1/5
TrustpilotIf your heating or hot water goes outβ¦
If your heating or hot water goes out over the weekend, thereβs no way to get any support. There is no way to get ahold of Stirling Ackroyd. You will freeze, with no hot water until they decide to respond on Monday morning.
Pam Β· 19 October 2020
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5/5
TrustpilotSandra Holmes has been very helpful andβ¦
Sandra Holmes has been very helpful and efficient during an initial inquiry about a property.
Marta Β· 16 January 2024
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5/5
TrustpilotJames Banister - Property Manager
James Banister is the property manager you wish you had running your own home. An absolute professional; polite, organised and knowledgeable. He is impressively proactive in dealing with property issues and superbly intuitive when dealing with tenants. In short - you shouldn't rent your property without him.
Claire Β· 8 April 2019
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5/5
TrustpilotWe have had fantastic service from dayβ¦
We have had fantastic service from day Spencer de Jonge from streatham branch have been in touch with every steps and had great communication through out our offer process. He have worked and communicated beyond his working hours and we really appreciate the effort he have put in our case. He has understood the time restrictions we had and supported as much as he can to fast track everything process.
Sugee Β· 23 July 2023
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5/5
TrustpilotWill and the team were fantastic
Will and the team were fantastic. Very helpful, quick to respond to all correspondence and professional throughout.
Lloyd Β· 11 July 2017
Agent replied Β· 27 October 2024
HI Lloyd, thank for taking the time to provide feedback, we appreciate it
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5/5
TrustpilotIftakhar Khan
Iftakhar KhanSenior Commercial & Land SurveyorStirling Ackroyd ShoreditchIftakhar is a very professional surveyor. He came to my shop property to discuss my requirements and made suggestions before actual work is done. This is my first time selling so I solely needed his advice.In the end and after long period of waiting, after his very supportive attitude, I sold my shop. Thank you very much Iftakhar.
Michelle Β· 22 November 2023
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5/5
TrustpilotI would recommend Stirling Ackroyd
Karina is always extremely helpful and available, it was a pleasure having her as our Property Manager. I would recommend Stirling Ackroyd. They always kept their word and were very supportive.
Bella Β· 22 September 2022
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5/5
TrustpilotI rented a property in Staines withβ¦
I rented a property in Staines with Stirling Ackroyd and from start to finish found them extremely professional, helpful and friendly.
Nigel Β· 17 July 2024
Agent replied Β· 27 October 2024
Hi Nigel,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
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5/5
GoogleCouldn't recommend them enough! Lewis and Steph truly went above and beyond. They were responsive, effective and prompt. A proactive team of professionals. I had a great experience as they took care of all the logistics for me and we had a quick close. 5 stars!
Sylvia Β· 23 October 2022
Agent replied Β· 22 October 2024
Hi Sylvia, thanks for the great 5* review for Lewis and Steph, its great to hear and we wish you all the very best - Claire
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5/5
TrustpilotThank you to Lawrence Cogginsβ¦
Thank you to Lawrence Coggins (Surveyor) and Sterling Ackroyd for a fantastic, customer focused service and a detailed survey.
Kit Β· 29 September 2023
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5/5
TrustpilotMoving in
My name is Mareen and I recently moved into my new place last week and with the help of Ryan Maher. Ryan made things so easy and stress free for me. He was very professional and helpful!
Mareen Β· 23 November 2021
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4/5
TrustpilotTaija and Chelsea delivered what theyβ¦
Taija and Chelsea delivered what they promised. We had a lot of viewings to let our property and managed to get a tenant that paid a good monthly fee. We were happy with the outcome. The one and only issue was the receipt of money. The tenants moved in on the Tuesday and we didn't receive the money until the following Monday. The timing of the tenants moving in and the receipt of money could have been handled a lot better.
Jacqueline Β· 31 July 2022
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5/5
GoogleOur solicitor at Stirling Ackroyd, Aminah Bokhari, provided us with a professional, reliable and prompt service throughout the purchase of our new home. Aminah was understanding to our needs and concerns at every step, not to mention her incredibly friendly service. I would highly recommend.
Sean Β· 24 October 2019
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5/5
GoogleLuke is an extremely dedicated estate agent. While unfortunately we did not take the flat he offered us, he has always been pre/ and post flatβs visit available, jovial and friendly and efficient.
It was a pleasure dealing with him and would highly recommend him!
Hadrien Β· 24 October 2019
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.