Trusted Agent profile · Hackney
★★★★★
1,376 reviews across 2 platforms
53 Chatsworth Road, London, E5 0LH, Hackney, E5 0LH
Stirling Ackroyd's office in Hackney, at 53 Chatsworth Road, is rated 4.3 out of 5 across 1,376 reviews on two platforms, including 56 Google reviews rated 4.7.
Tell us what you need and we'll put you in touch. Stirling Ackroyd Clapton hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Hackney.
Every review we hold for the Hackney office, from every platform, shown as written. First names only.
5/5
TrustpilotPositive experience.
I found Stirling Ackroyd very informative and helpful in my dealings with them following the loss of my sister in law and the resulting sale of her property. Communication was excellent and I felt they were on my side and never pushy.
1/5
TrustpilotThis agency kept my overpaid rent money…
This agency kept my overpaid rent money unfairly since last year (Sep2021), when I asked them to refund my overpaid rent they reply we are investigating your case. They do not have any idea about the documentation and transaction .I instructed a solicitor and have to pay money to get back my overpaid rent. they are dishonest, unreliable
5/5
TrustpilotProfessional property management from Aimee Croucher
Aimee Croucher is a professional and efficient property manager.
5/5
TrustpilotVery helpful Property Managers
The service I have received from Stirling Ackroyd has been amazing. They were very helpful and answered all my questions. After we had moved in we found some issues and reported it to the property manager, they arranged for someone to come and fix this within a few days.I dont think I will be using another agent going forward.
5/5
TrustpilotWas recently i touch to get a valuation…
Was recently i touch to get a valuation and discuss some options. Every person i dealt with was very helpful informative and above all, honest. Also did not come across ‘pushy’ as other agents in the past have. Will definitely be going back in the near future.
5/5
TrustpilotMy experience with Stirling Ackroyd has…
My experience with Stirling Ackroyd has been second to none! Taija Bryan from the Mitcham branch ensured that I was kept up to date with any changes and made the process completely stress free for me and my family within the short space of time we had to move. Very grateful for Taija, she is a credit to the company
5/5
TrustpilotGavin Pinto (lettings director) and his team Michaela
Gavin (lettings director) and Michaela who work here are the nicest and most hard working people in the industry. I'm happy with my property. I'm not from this country, just recently relocated here, Michaela helped me with all the tiniest questions and requests and she did everything in lightning speed.Ask for Michaela Clark Norton if you want someone that cares.
5/5
TrustpilotBig thanks to Abby Gooptu from the…
Big thanks to Abby Gooptu from the renewals department. Always quick to respond and renewals process went smooth and without a problem.
5/5
TrustpilotAn expert lettings team
The team (I was mainly working with Victoria and Dene) were very responsive and helpful whenever I needed help or had any questions. Many thanks for your expertise in finding new tenants so swiftly.
5/5
TrustpilotWorked along side Liam Gaffey who was …
Worked along side Liam Gaffey who was absolutely amazing in assisting me on pushing matters through. My experience of all agents at Stirling Ackroyd as been enjoyable and would most definitely work with them again and use them myself!
Thanks for the compliment Reema
5/5
TrustpilotThank you Saffah
Hello, Through a few difficult moments Saffah Maryam (my apologies if the spelling is incorrect). Has been amazing. Always checking if things have been done, and following up in good time. It took a very long time to resolve my issues. But at no fault of Saffah. Who again, was amazing. So a big thank you there.
1/5
TrustpilotNon responsive and not helpful at all
As a tenant renting a property with no hot water at all, and they never provide fix and I literally need to boil water from stove for taking a bath, they are not treating tenant as human being these companies should get closed down immediately, if you are tenant never choose for renting any property managed by this agent
5/5
TrustpilotAddlestone Shop
Toby Wilkinson is an asset to the firm, thank you Toby.
5/5
TrustpilotQuick and comprehensive service from…
Quick and comprehensive service from the agents especially Adam
5/5
GoogleJack C. at the Clapton branch was very communicative and attentive to what we were looking for, a real pleasure to work with. Very friendly and reliable!
Hi Megan, thank you for the fab 5* review! Jack and the Clapton team will be thrilled to read this - Claire
5/5
TrustpilotHome survey - detailed and explained by phone.
Very efficient admin from Amie, and a detailed survey by Mike , with very good pre and post survey discussions. Clear and succinct report. Mike took extra time to explain technical and detail points to me in terms I could understand. Thanks
5/5
TrustpilotMuch better
We are so happy to have changed over to Stirling Ackroyd from our previous estate agent. They are so much better and more efficient. Emma Hawes whom we've been dealing with, is extremely quick in replying to our emails, at offering advice and keeping us informed. Thank you. It certainly makes being a landlord less stressful!
5/5
TrustpilotI was excellently attended to by…
I was excellently attended to by Stirling Ackroyd, Hackney directly by Jack Colbran - Lettings Consultant. He patiently explained the process and took me round to view several properties until I decided on one. I moved in this June to my new home and it was a stress free experience all through. Jack and Sarah, Keep up the good work!!!
5/5
TrustpilotReal professionalism
Rebecca has helped us in a very difficult situation and has been excellent throughout. She has shown true professionalism and attention to detail. I don't know what we would have done without her.
5/5
TrustpilotExcellent Estate Agents
Having exprienced a really bad Estate Agent in the past - it was a really refreshing to work with Nick Mayhead, who sold our property within a day of going with Stirling Ackroyd. It was a really smooth process, which Nick guided brilliantly advising us on what to push on and what to not worry about.
5/5
TrustpilotProperty Management - Clive Martin
I have worked with Stirling Ackroyd property management department for 13 years now carrying out their inventories. I have always found them extremely easy and pleasant to work with. Clive Martin in particular is very thorough and professional and I would not hesitate to recommend him to look after your property. Keep up the good work Clive!
5/5
TrustpilotVery helpful and refreshing
I had a very good discussion with Isaac on the phone about the current market and what would be best for me when selling my property in Surrey. He was very helpful and gave me a lot of advice to think about. People like him reinstate my trust in estate agents
5/5
TrustpilotSA Borough High St - Highly Professional Team
SA Borough High St Team have managed our flats since 2002, Clive Martin the Property Manager has always been professional, reliable and efficient in dealing with any issues that arise. We recently sold a property and Reece Waller acted for us and did a great job. I have no hesitation in recommending the team to prospective Landlords.
5/5
TrustpilotVery Good Flat Managing Agent
I've delt with this organisation as Building Manager namly the Property Manager Rebecca Heslam. She was very responsive to a leak issue from a flat managed by Stirling Ackroyd and the issue was resolved quickly. This was great in a world were some property manangers are very unresponsive issue effecting the building a property is in.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Stirling Ackroyd Clapton hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Hackney.
