Trusted Agent profile · Hackney
★★★★★
1,376 reviews across 2 platforms
53 Chatsworth Road, London, E5 0LH, Hackney, E5 0LH
Stirling Ackroyd's office in Hackney, at 53 Chatsworth Road, is rated 4.3 out of 5 across 1,376 reviews on two platforms, including 56 Google reviews rated 4.7.
Every review we hold for the Hackney office, from every platform, shown as written. First names only.
5/5
TrustpilotIssue solved within a day.
We have contacted the agency/senior property manager Tim Nagamani for an issue with the drain and everything has been solved within a day. Tim has been very prompt and helpful. Thank you very much for being very professional.
5/5
TrustpilotReally helpful and friendly service…
Really helpful and friendly service from David Harvey. I have high hopes that we'll find the property we're looking for.
Hi Rosie,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Claire - Customer Engagement
5/5
TrustpilotUseful advice and guidance
David Harvey was extremely helpful . We talked about the properties advertised as well as honing down on those I might have available for rental
1/5
TrustpilotIf I could give them -100 I would
If I could give them -100 I would. We only spent a year in a property being let by SA but I feel like I have aged 10. Every time we needed something as tenants it was like drawing blood out of a stone. They are so unbelievably incompetent and shady. Every repair took weeks for them to sort out, it makes you wonder what they're doing all day. And they blamed it all on the landlord, who when we finally met her was also aghast at the service she had received from them. Real estate people are the scum of the earth.
5/5
TrustpilotGreat service
Liam was very helpful in the purchasing process from viewing to completion with excellent communication skills throughout. Thoroughly recommended
Thank you Johnny for taking the time to review us
5/5
TrustpilotGreat service
Property manager Letizia Lupi has been a delight to deal with. She is always responsive, helpful and efficient.
5/5
TrustpilotEfficient and helpful
I dealt with Casini Bikram- he was very helpful, to the point and provided an overall excellent service. Would be happy to deal with him again.
5/5
Trustpilotmy moving experience was very simple …
my moving experience was very simple and easy. would definitely use them again - William was a great help.
Thank you for taking the time to review Stirling Ackroyd - we're delighted you are happy with our service
5/5
TrustpilotNia in renewals is amazing
Nia in the renewals team is a superstar, very helpful, extremely professional and an overall friendly and highly competent individual. She stepped in to help me with a renewals issue that was causing distress she quickly understood the situation and resolved it in a matter on minutes. I appreciate her help and will be recommending Stirling Ackroyd to others because of her. Thanks again!
5/5
TrustpilotJake was a very kind agent
Jake was a very kind agent. He helped me out with all my questions and his responses were very fast and adequate.
5/5
Trustpilot👍🏻👍🏻👍🏻👌
Following on from an online enquiry earlier this year I was contacted by Sandra Holmes from Stirling Ackroyd...I've only spoken to her on a few occasions but I have to say what a pleasant experience it always is, she is like a ray of sunshine on a rainy day, honestly!It's always a pleasure to hear her voice, helpful and approachable and very easy to talk to... it feels like I've known her for years.. If you need someone to help you with a good understanding of the industry I would highly recommend you give Sandra Holmes a call.Thanks for all your help Sandra.*****
5/5
TrustpilotAmazing and professional !!
Would very much recommend Stirling ackroyd for renting or buying!Staff are so professional and helpful especially Cressida and Amal who helped me out tremendously. Such an easy process and will definitely be recommending to all my friends and family.
5/5
TrustpilotWould definitely chose again
Was very satisfied with the service given by the whole team but in particular Alex Jones Fialho. Unfortunately I was unable to complete due to various personal reasons but I would have no hesitancy to chose Stirling Ackroyd again.
5/5
TrustpilotFive-star service
Five-star service! The whole team helped me purchase my first dream property. Thank you to Shay, Paul and Sophie for progressing my purchase. Couldn't be more grateful. Great Estate Agents which I highly recommend!Thank you - Nafeesa
5/5
TrustpilotA very smooth and expedient process…
A very smooth and expedient process with Stirling Ackroyd. Our agent Alpha went the extra mile to find us a place just for us and was available to reach all the way through the process. Would definitely recommend.
5/5
Trustpilotthanks to Abby
I would like to stress out that the renewal department was very helpful and effective, especially Abhijit Gooptu
Many thanks for your comments Laurent
5/5
GoogleI was very happy with the way Stirling Ackroyd went about this sale instruction. Realistically priced, well marketed, good purchaser identified & secured. Well done Saima. A happy client.
Hi Gerard, thank you for taking the time to leave very kind feedback for Saima. Wishing you all the best - Claire
5/5
TrustpilotShort but very positive experience
I am giving this rating to a particular agent : David Harvey. It was a telephone enquiry regarding viewing of a property.He was most helpful and kind and replied to all my emails very promptly .The arranged viewing was cancelled in the end but I was informed about it in plenty of time by another agent : Artie( if I remember correctly).I think I dealt with the Byfleet branch.Lovely experience
5/5
TrustpilotSpeedy and personable
Alex got me registered and booked in quickly for a viewing when I was in a bit of a rush whilst at work
Dear AnonCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotEllie Kozaki was great with keeping in…
Ellie Kozaki was great with keeping in touch with me an updating me when new properties came to the market.
5/5
TrustpilotExtremely happy with service
I found Jason Hirdes to be extremely helpful during the tenancy renewal process. He was excellent and was able to provide really useful advice on the current rental market which helped me to make a decision. Thanks Jason.
1/5
TrustpilotDo anything to avoid Stirling.
If I could give -1 star I would.
5/5
TrustpilotExcellent customer service
I have my first call with Jack he was super kind and patiently respond all my questions. Also he suggested new solutions Thanks Jack 🙌🏾
4/5
TrustpilotJake was good at what he’s doing
Jake was good at what he’s doing. Booked me in for a viewing straight and I believe his team will send me a confirmation email soon.
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