Trusted Agent profile · Hackney

Savills Shoreditch reviews in Hackney

4.2

★★★★★ Great

2,010 reviews across 2 platforms

48 Great Eastern Street, London, EC2A 3EP, Hackney, EC2A 3EP

Savills's office in Hackney, at 48 Great Eastern Street, is rated 4.2 out of 5 across 2,010 reviews on two platforms, including 201 Google reviews rated 4.9.

Google logo

4.9 / 5

201

Reviews on Google

This office

Trustpilot logo

1,809

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Hackney office, from every platform, shown as written. First names only.

5/5

Google

After looking at about 30 flats we are thrilled to be moving into our dream home. I can safely say we couldn't have done it without Bryony and the Savills team. Renting can be stressful but they were supportive even after the agreement was signed. I am both grateful and satisfied with their level service, timing and coordination- something that is not always easy to achieve in big agency firms.

Patricia · 27 October 2016

5/5

Google

Excellent service. Very professional. Gavin was great. The rental team (Ben, Ezekiel and Shuhana) is also excellent and very proactive

MH · 27 October 2018

1/5

Trustpilot

Terrible

Terrible. Gave 2 months notice that I am leaving and still insists on charging an extra 1 month of rent. Just wonderful wonderful.

May · 21 April 2022

Agent replied · 23 October 2024

We are very sorry to hear this and we would like to help resolve the issue. Please send more information to socialmedia@savills.com so that we can assist.

5/5

Trustpilot

Excellent all round

Savills were excellent with a recent house purchase. Communication was clear and timely and we were always kept up to date. Mille and Frazer provided excellent customer service.

Alex · 29 June 2021

Agent replied · 23 October 2024

Thank you for your lovely review. It was a real pleasure being able to help you and hope you enjoy the new home.

5/5

Google

Selling our apartment was a smooth operation from start to finish, we are fully aware that this good experience was due entirely to the efficiency and responsiveness of the Savills Shoreditch office, we especially offer Gavin our thanks for doing such a great job. It was a tough time to sell, but we had a successful sale and very little anxiety. I would fully recommend Savills.

Steve · 27 October 2019

5/5

Trustpilot

Chloe and Carina in the Wapping office…

Chloe and Carina in the Wapping office did a fantastic job on my sale in what were very trying circumstances.They were creative and determined and essential to finally getting the transaction over the line.

Jason · 13 September 2019

Agent replied · 23 October 2024

Thank you for your feedback. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your future endeavours.

5/5

Trustpilot

Savills Stamford

Savills Stamford, from day one took over and shown people round, they were here all the time.line of communication was very good.you could contact them any time very supportive and helpful at all timeshighly recommend

Ali · 8 January 2024

5/5

Trustpilot

Sale of our Barn Sept 2020

Savills are at all times professional with strong local /market knowledge. Our property sale was staggeringly quick: 4 weeks and 3 days from start to completion. Very happy to recommend them.

MR · 15 September 2020

Agent replied · 23 October 2024

Thank you for going to the trouble of posting a review. All feedback is greatly appreciated and helps us maintain the level of service our clients expect and deserve.

5/5

Trustpilot

Thanks for the Jess Help

Thanks for the Jess Help, I found a lovely apartment for my famliy in short time. The property fit my request perfectly. the visting arrangment and introdution are very good.

Tao · 10 December 2020

Agent replied · 23 October 2024

We really appreciate your kind feedback. We are so pleased we were able to help and wish you all the very best for the future.

5/5

Trustpilot

Outstanding service from Daniel Omell

Outstanding service from Daniel Omell. Very dedicated and available. Accommodated all our meeting requests. Really went the extra miles for us.

Nicolas · 7 June 2022

Agent replied · 23 October 2024

Thanks Nicholas, it was my pleasure. Happy everything worked out.Regards,Daniel

2/5

Trustpilot

Sent negative feedback re the new sale…

Sent negative feedback re the new sale of isle of dogs two weeks ago, havent receive any follow up.

AN · 28 August 2022

Agent replied · 23 October 2024

We are sorry to hear that noone has followed up with you. If you'd like, please email further information so we can investigate and get back to you: socialmedia@savills.com

5/5

Trustpilot

Very helpful and trustable agent.

Very helpful and trustable agent.Helping me solved lots of problem and kindly helped my tenants make their live in UK easier as well.

Tianzhuo · 11 February 2022

Agent replied · 23 October 2024

Hi Tianzhuo, Thank you for your kind feedback. It has been my pleasure to assist, and I am glad your tenants are pleased.With regards,Rosanna

5/5

Trustpilot

An excellent experience

An excellent process, Savills understood the market for renting our type of property, priced it accurately and managed the process of completing the tenancy very well.

Peter · 13 August 2021

Agent replied · 23 October 2024

We are so pleased that everything worked out successfully for you. Thank you for providing us with an update and for taking the time to review our service.

5/5

Trustpilot

Great support.

The People we worked with at Savills were at all time professional and very engaging. It always felt as though they really wanted to support us to achieve the right outcome.

S · 23 May 2020

Agent replied · 23 October 2024

We are so pleased that everything worked out successfully for you. Thank you for letting us know and for taking the time to review our service.

5/5

Google

Leon Murray at Savills provided exceptional service as a real estate agent. His professionalism, expertise, and efficiency made my apartment search process hassle-free. I wholeheartedly recommend him to anyone in need of a reliable real estate agent!

Lynn · 26 October 2023

5/5

Trustpilot

My daughter has rented a property from them

My daughter has rented a property from them, the whole experience has been lovely! Process running smooth, communication all the time- on point and the properties are all well-maintained

Kate · 25 November 2020

Agent replied · 23 October 2024

Thank you for going to the trouble of posting a review. All feedback is greatly appreciated and helps us maintain the level of service our clients expect and deserve.

1/5

Trustpilot

Nice people. Ineffective service.

Their Lettings department leaves a lot to be desired. Nice people (when you can get hold of them) but totally ineffective. Have had to wait several days/weeks for simple issues to be fixed over the past two and a half years.

Peter · 4 July 2023

5/5

Google

Ben was a pro at helping me find my shoreditch loft! Always attentive and always available--thanks so much

Merritt · 27 October 2018

5/5

Trustpilot

I am severely autistic

I am severely autistic, they were very kind and considerate with regards to my needs. I am happy with the results and again how I was dealt with.

Hugh · 24 April 2024

5/5

Trustpilot

Good job Savills

Fiona at Savills has been an excellent help all the way through selling my Mother's property. She has been supportive, always on the end of the phone and prompt to answer any queries. We could not have expected any better.

Lesley · 28 June 2023

5/5

Trustpilot

This is a rating for Lauren Sullivan

This is a rating for Lauren Sullivan. She has been an outstanding property manager of my rental apartment. She has been proactive and professional throughout all my communication with her.

DIDOG · 20 February 2024

5/5

Trustpilot

The Sales team gets 5 stars

The Sales team gets 5 stars The rental team gets 5 starsThe property management team gets 0 stars

Mark · 5 July 2022

Agent replied · 23 October 2024

Thank you for your review, but would appreciate further feedback regarding the property management element. If you'd like, please email socialmedia@savills.com with further information so we can investigate.

5/5

Trustpilot

Iv found savile's to be extremely…

Iv found savile's to be extremely helpful and professional, they have always kept me well informed of the progress of my sale I couldn't be happier and would highly recommend.

Clare · 24 January 2020

Agent replied · 23 October 2024

Thank you for taking the time to review our service - feedback is always incredibly helpful. I’m delighted that we met your expectations

5/5

Trustpilot

Savills made buying my flat easy

Savills made buying my flat easy. Kathryn osland my advisor was a fountain of professional knowledge and made the sale go through without a hitch. Totally recommended

Richard · 5 April 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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