Trusted Agent profile · Hackney
★★★★★
1,831 reviews across 2 platforms
61 Wallis Road, Hackney Wick, E9 5LH, E9 5LH
Part of Savills, see every office.
Savills's office in Hackney, at 61 Wallis Road, is rated 4.1 out of 5 across 1,831 reviews on two platforms, including 15 Google reviews rated 3.9.
Tell us what you need and we'll put you in touch. Savills East London New Homes hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Hackney.
Every review we hold for the Hackney office, from every platform, shown as written. First names only.
5/5
GoogleJust want to give a shout out to Jo in the Hackney Wick office who we recently worked with purchasing a property. Excellent communication, very professional, happy to answer any and all questions. Should I ever need the services of an estate agent again, she would be the first person I would contact. Brilliant experience, highly recommend.
5/5
TrustpilotI have been very impressed with the…
I have been very impressed with the service I have received from the Stamford branch of Savills. Moving house is not the easiest of times, but all went smoothly from beginning to end. Numerous viewings booked in by efficient office admin, then conducted by the super Carol and Ginny; abundant advice and assistance from the two James'.
Thank you, it was our pleasure. We know that moving house can be a difficult time so it’s great to hear that we made it that little bit smoother for you. Regards,The Stamford team
1/5
TrustpilotAwful - total disregard with the consumer
I am renting an apartment by savills and I moved in less than a month ago. The cooktop and dishwasher did not work and they told me to fix it with Miele. Also, the shower drain doesn’t drain and I can’t shower without the entire bathroom floor getting wet. They told me they’d send me a handy man and never did.
We pride ourselves on our customer service so it’s very disappointing to hear that we didn’t come up to your expectations. We’d welcome the opportunity to get to the bottom of exactly what happened. If you’d like to, please email us at socialmedia@savills.com.
5/5
TrustpilotExcellent service
Jo Robson provided us with a great service when we accepted an offer on our home; liaising with all parties in a consistent and clear manner, keeping things on track and seeing our sale through to a successful completion. I would have no hesitation in recommending her services.
Thank you, Rachel - it was a pleasure to work with you and wish you all the best for the future!Regards,Jo
5/5
TrustpilotChristianne
Christianne. P was really helpful in getting an electrician out to inspect a faulty socket.
5/5
TrustpilotSophia Farwell helped with the sale of…
Sophia Farwell helped with the sale of my Mother's property. She kept me informed every step of the way keeping us up to date and moving the sale forward both quickly and smoothly. A fantastic service, we will recommend to family and friends. Thank you!
Thank you, Sally, it was our pleasure. We know that selling a house can be a difficult time so it’s great to hear that we made it that little bit smoother for you.Regards,Sophia
5/5
TrustpilotWe'd like to take the opportunity to…
We'd like to take the opportunity to thank Jo Robson for the excellent service she provided us with during the sale of our property. We were thrilled that the process played out exactly like she said it would and we received a superb price, in excess of the asking price, very quickly. Jo new how to identify the right buyer for us and managed our buyer and solicitors excellently throughout the conveyancing process. She definitely knows her stuff and we could not have felt in safer hands. Thank you so much, Jo!
5/5
TrustpilotProfessional and fast
I would like to express my gratitude to Paige Ford, we urgently needed an apartment and she helped us a lot. Very quickly and professionally solved all the problems at the conclusion of the contract. We were happy with the apartment and managed to move in on time. Thank you!
It was our pleasure and we wish you all the best in your new home!Regards,Paige
1/5
TrustpilotWent to an auction of Savills
Went to an auction of Savills, the property didn't sell that i wanted to buy.So i contacted their people , who promised to call me with further info. A week later i call and i get the same promise, that was a week ago. its good job am not holding my breath. Diabolical service. i would recommend that you don't use this company.
Hi Az, we're sorry to hear this. We take all feedback seriously, so would like to investigate the comments raised in your review. Please can you email Carole Bratt, Director of Customer Relations, at CBratt@Savills.com? Thanks
5/5
TrustpilotPaul Eaton was great to work with
Paul Eaton was great to work with. Very efficient and professional.
We really appreciate your kind feedback. We are so pleased we were able to help and wish you all the very best for the future.
5/5
TrustpilotSavills Insurance Claim handling
Savills, and Christianne particularly, has done a great job over the last 18 months handling an insurance claim and property re-fit.
4/5
TrustpilotThank You
It's important for oversea landlords to find a helpful and reliable agent. Ms. Jenny Truong of Hong Kong office and Ms. Sally Livermore, Mr. Gus Young and Ms. Keta Nazmiu of the London offices have been very professional in giving advice and looking after our interests. So a big thank you.
Thank you for taking the time to leave a review. We are glad to have been able to assist.Regards,Jenny, Sally, Gus and Keta
5/5
TrustpilotSmooth sale of garden flat
We put our ground floor garden flat in London SW12 on the market with Savills and received a very professional and efficient service from start to finish. The team are very experienced and understand the local market well. We were regularly kept informed of the progress of the sale and were happy with the outcome.
Thank you, it was our pleasure. We know that selling a house can be a difficult time so it’s great to hear that we made it that little bit smoother for you.
5/5
TrustpilotElizabeth was the most helpful agent
Elizabeth was the most helpful agent, and made sure everything ran smoothly
Thank you for your kind words and for taking the time to post a review. We are delighted you are pleased and that we were able to achieve such a successful outcome on your behalf.
5/5
TrustpilotProfessional & friendly
We had a very positive experience working with the team at Savills. They were highly professional, knowledgeable, and took great care of us as clients throughout the entire process. They made our buying experience (which was quite stressful for other reasons!) smoother. I have already recommended their services to anyone in need of a friendly reliable estate agent.”
5/5
TrustpilotFantastic service
My wife and I are delighted with our new property andwe wish to thank you and the rest of the team at Savills in assisting us throughout the purchase process. Yourwhole service is exemplary. We have been kept fullyupdated throughout the whole process and our telephone calls have always been returned. The servicethat Savills provide is nothing short of truly professional.thank you all very much.
5/5
TrustpilotCarlsberg Don't do letting agents but if they did it would be called Savills
The crew worked tirelessly to rent out our home for us- key observations 1. highly professional 2. transparent and open- no B/S3. managed our "rent in covid-19 lockdown/find a family tenant" expectations superbly 4. easy process 5. nice people to deal with - no fools in any of the steps / teams/ process6. Sandy rocks
Dear Andrew,Thank you so much for taking the time to review our service. We are really glad we were able to help with finding tenants for your beautiful home and we hope everything goes well with the tenancy.Regards,Sandy
5/5
TrustpilotGreat support from Shan and Savills Management Team
Prompt reply with quick action after i raised problem in Rental Apartment.
Thank you for taking the time to review our service, Miu - feedback is always incredibly helpful.I’m delighted that we met your expectations.
5/5
TrustpilotDiligent, tenacious & supportive
Savills, looked after the sale of my home very well indeed.Matt and all the staff had knowledge of my home therefore could give advice to potential clients. Even the after sales service was extremely efficient and supportive.I recommend Savills, to anyone who needs that extra bit of service and kindness.
Thank you for taking the time to leave a review. I am very grateful for your kind words and hope to work with you again in the future.Regards,Matt
5/5
TrustpilotFantastic job done by Peter and Emily…
Fantastic job done by Peter and Emily on the sale of my property, its been a long road, but they were professional and courteous and went the extra mile to make sure things went as smoothly as possible, thank you!
Thank you, it was our pleasure, Corinne. We know that selling a house can be a difficult time so it’s great to hear that we made it that little bit smoother for you.Regards,Peter & Emily
5/5
TrustpilotThe check out was very smooth
The check out was very smooth! Vivian Has been supporting and processing it very efficient. Thanks
5/5
TrustpilotSarah at Savills has done a great job…
Sarah at Savills has done a great job assisting while i have been renting a property which she has managed.
5/5
TrustpilotAngus Wong and Sandy Sitlani have given…
Angus Wong and Sandy Sitlani have given us excellent service. Couldn't be happier.
Thank you for your feedback, Eric. It really helps us review our own performance and ensures our service is the best it can be.
5/5
TrustpilotBoth Ruaraidh Ogilvie and Sandra…
Both Ruaraidh Ogilvie and Sandra McGregor have provided a 5 Star service. They have kept me updated at all times especially over the COVID-19 situation as to viewings on my house and also shown people around the house due to myself living away from the area. I would highly recommend Savills to any family and friends.
Thank you, it was our pleasure. We know that moving house can be a difficult time so it’s great to hear that we made it that bit easier for you.
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Tell us what you need and we'll put you in touch. Savills East London New Homes hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Hackney.
