Trusted Agent profile · Hackney

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Fisks Estate Agents Hackney reviews

4.8

★★★★★ Excellent

297 reviews across 2 platforms

Hackney, N1 6DX

Fisks Estate Agents's office in Hackney is rated 4.8 out of 5 across 297 reviews on two platforms, including 287 Google reviews rated 4.8.

Google logo

4.8 / 5

287

Reviews on Google

This office

Facebook logo

4.6 / 5

10

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Hackney office, from every platform, shown as written. First names only.

5/5

Google

Emma and Raphael were fantastic in helping my partner and I secure our new flat. Everything was handled incredibly quickly and seamlessly, with clear and consistent communication throughout the entire process. What could have been a long and stressful experience was made smooth and efficient thanks to their professionalism and support. My partner and I are really looking forward to moving in, and we would highly recommend them to anyone.

Karen · 14 April 2026

Agent replied · 14 September 2026

Thank you for the excellent review. Likewise, you’ve been a pleasure to deal with.

5/5

Google

I had an excellent experience working with Iain McTaggart at Fisks Estate Agents. From start to finish, Iain was professional, approachable, and incredibly knowledgeable about the market. Communication was always prompt and clear, and he made the whole process feel smooth and stress-free. What really stood out was his honesty, attention to detail, and genuine commitment to achieving the best outcome. He was always available to answer questions and kept me updated every step of the way. I would highly recommend Iain McTaggart and Fisks Estate Agents to anyone looking for a reliable and professional estate agent service.

Jamie · 1 June 2026

5/5

Google

Ian and the team at Fisks were excellent in helping us find just the right house for us. They listened to our requirements and were extremely helpful in the search process. When we did find the right house they remained proactive and helped ensure everything went smoothly for us and others in the chain. They provided an outstanding and friendly service.

Graham · 25 September 2026

5/5

Google

We are plumbing and heating contractors that have worked with Houseman for the last couple of years. We’ve found them to be very organised and honest letting agents, always striving to do the right thing by their contractors, landlords and tenants. When we speak with the tenants on the job, they always say how friendly Houseman are and easy to communicate with. It’s a shame I can’t give 6 stars! ⭐️ ⭐️ ⭐️⭐️⭐️⭐️

Arron · 14 September 2025

Agent replied · 14 September 2026

Thank you for the review, it's a pleasure to work with you!

5/5

Google

Abbie and Iain were brilliant in our purchase experience, they were both polite, professional and personable, they assisted in the transaction between us and the Seller keeping the sale on track at every turn (including assisting the solicitors in their work). As buyers we were in safe hands. Thank you for your proactive approach . H&N

Harvey · 1 November 2025

Agent replied · 17 November 2025

Dear Harvey, Thank you for your kind words. Understanding the technical detail of a sale is sometimes critical and given the miscommunication between lawyers I think our input was invaluable. I can't wait to see the outcome of the property and of course should you require any advice going forward it would be our pleasure to assist. Best wishes The Fisks Team

5/5

Google

Reside Agency has been absolutely brilliant. A special shout out to Lara and Emma for their responsiveness and professionalism - working with them has truly been a breath of fresh air compared to my past experiences. Thank you so much for making the process so smooth!

Olivera · 22 January 2026

Agent replied · 22 May 2026

Thank you so much for the lovely feedback Olivera. We are so glad we could help you find your new home. Lara & Emma

5/5

Google

Genuinely couldn’t be happier with the Service Dexter’s offered us. We had the pleasure of liaising with Ayca and throughout the whole process of finding somewhere to Let and then completing the process, Ayca was brilliant. Always kept me …

Ben · 22 February 2026

Agent replied · 22 June 2026

Dear Ben, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma

5/5

Google

We spent months looking for a rental with other agents getting bumped around and constantly being disappointed. We so wish we’d encountered Fisks earlier. We felt appreciated & understood and treated as humans instead of a number. Everyone we encountered was great but shoutout to Debbie for her service and care.

Dan · 22 October 2025

Agent replied · 17 November 2025

Dear Dan, Thank you for your kind words and specifically for recognising Debbie. She is a valued member of our team. The quality of lettings on the high street can often leave alot to be desired and as a business owner its warming to hear my team are setting a good standard. Should we be able to be of any assistance in the future, please do not hesitate to contact us. Thank you The Fisks Team

5/5

Google

We bought our home in Wimborne nearly nine years ago through Fisks, rented it out for a year in 2019 through Fisks and today completed our sale with them. Every phase has been uncomplicated and professional. Iain is always clear and concise, and has exceptional office support from Claire, Aimee and the rest of the team. Thankyou Fisks for all of your help.

Richard · 1 April 2026

5/5

Google

I was recommended to use Fisks by a neighbor who also moved to Wimborne from Bournemouth. I can now fully recommend them myself as Iain and his team have been brilliant with my house sale. I've always been updated and kept aware of where I was in the sale process and given good advice when things don't always go to plan. The valuation and price to sell, we agreed, was fair and we sold very quickly. Iain and his team especially Emma were very professional through out the sale process and easy to get hold of when needed.

MARTIN · 10 October 2024

Agent replied · 10 November 2024

Dear Martin, Thank you for your kind words, especially after you elected to use our services following a personal recommendation. I am so pleased that we delivered on your expectations and should you require any advice in the future, please do not hesitate to contact us. Best wishes The Fisks Team

5/5

Google

Iain has a wealth of knowledge and was absolutely crucial on our recent house sale and purchase. Iain went above and beyond for us, it was a long and complicated 8 months with lots of set backs. Without him by our side guiding every step of the way we wouldn't be sat in our gorgeous new house. Iain and the team really do put in the time and effort all the way. Would highly recommend and if we ever decide to move house Iain will be the first call we make! Thank you so much Fisks.

Charlie · 5 October 2025

5/5

Google

We recently bought our new home through Reside. Lovely people to deal with. Corinna was incredibly knowledgeable about the street and general area, without ever giving the hard-sell. And Lisa was always quick to respond, even helping us with a couple of (unrelated) issues post-moving day.

Lee · 22 October 2025

Agent replied · 22 May 2026

Thank you for the review Lee. Really happy for you and congratulations again on the purchase of a beautiful apartment. Lisa, Corinna & all at Resid.

5/5

Google

5 ⭐️⭐️⭐️⭐️⭐️ Our interaction with Iain at Fisks started two years ago when sadly my father passed away and we contacted a number of local estate agents to give Probate Valuations. Having met a few of the local agents it was Iain who impressed the most. He was compassionate, friendly and came across knowledgeable to the Probate rules and the local markets. Being independent also just felt right. Iain knew that the estate was not in a position to progress a sale until Probate had been granted and due to legal challenges there would be a further delay before any discussion could begin about selling the property. We did discuss options like renting in the short term and to put on the market but subject to probate but we felt this wasn’t something we wanted to take at this time. We kept in touch but at no point over the 18 months did we feel any pressure from Iain to get our fingers out or force of any arrangements. Roll on February this year and we arranged to meet up with Iain the next time we came to Wimborne to check on the house. Clearly, we needed a smooth transition to the sale of my parent’s home of some 35 years. Iain brought us up to speed with the market developments over the last 18 months and agreed an appropriate market figure. The house initially went on the market back at the end of February with an agreement for “house checking” over the coming months as we lived miles away. Paperwork issued very quickly and the sale board was up. The challenge we had was the house required complete renovation and that would restrict the market of buyers. We initially had a few viewings early on but these were not to come to offer. Then in mid May an offer came in. We agreed a figure with no negotiation on price and the house was off the market. Iain and his team worked quickly ensuring the paperwork and legal documents etc were in the right place at the right time. We actually used Ellis Jones Solicitors for ease as they are over the road to Fisks. There was a delay - nothing that Fisks, or any one of us could chivy along. The local council land search - the council had changed their systems and what should have taken days became weeks and weeks. Iain kept us informed along the way. Early August the house was exchanged and keys handed over. We cannot be more grateful for all that Iain and his team did for the sale of the house. Thank You.

S · 1 October 2025

1/5

Google

We have recently bought a house through Fisks. The customer service from day one was, unfortunately, very poor. The problems started at the very first viewing, which we had booked via phone call with their office after an expression of interest through Rightmove. We turned up, and no one was there. When I called the office, I was told they had no record of the booking. A representative did eventually show up (the same person I spoke to on the original booking who claimed to have no idea), but she seemed completely uninterested in being there. Very little engagement and desire to understand our position because we “weren't ready”. Not the best experience when being sold a house. Despite this, we put our own house on the market, and sold it within 7 days. From offer acceptance to exchange took 16 weeks, well in line with the current UK national average. Throughout that time, Fisks' behaviour, in our opinion, was not professional. We understand the need to check the progress of the chain, but their approach was to hound all of us repeatedly. Communication was entirely one-way; Fisks rarely returned our phone calls, yet towards the end they spent weeks chasing and pressuring everyone else in the chain, including our own buyer’s solicitor. At one point, they even accused us of lying about our buyer's status, despite having kept them and the seller's solicitor updated throughout. By panicking and hounding five different parties at once, they were inevitably confused and created mixed messages for themselves. It felt like their own internal mismanagement and poor communication meant they simply couldn't keep track of the facts. We were also subjected to threats that the house would be relisted if we didn’t exchange by a certain date (never happened and screams bullying tactics). The most frustrating part was that after being put under an immense amount of pressure to rush the process, the sellers themselves weren't actually ready to complete within a timely window anyway, which felt totally unjust. To top it all off, on our second viewing we asked Fisks if the buyer was going to leave the white goods. They followed up with an email asking us if we would like to purchase them for a fee. We politely declined. Further down the line, we were presented with the contents and fitting form from the seller's solicitor, which, in fact, did stipulate that the white goods were being left. So we instructed our solicitor to ensure that they were remaining in the property, which they did agree. Move-in day comes, no white goods, a hefty amount of money being spent not only on our part to replace, but also by the sellers to remove what should have been left as per the contents and fittings form. Overall, a very sloppy sale. This high-pressure, unorganised approach is exactly how housing chains collapse. I am incredibly relieved to no longer have to deal with Fisks, and I cannot recommend them based on this experience. Sadly, the property had already been on the market for 6 months with a previous agent, and it seems such a shame that Fisks have taken the commission, as it definitely wasn’t earned in this case.

Katie · 1 September 2026

5/5

Google

Fisks Estate Agents were fantastic for the entire duration of the sale process. Very communicative and knowledgeable, which was especially helpful being my first time! I would highly recommend Fisks to anyone looking at getting involved in the housing market. Thanks Iain and Aimee!

Harry · 1 June 2026

5/5

Google

My partner and I were looking for a flat in Bath, Lisa was very helpful, she never stopped trying to help us find the perfect place for us. We are really thankful. The process was smooth and simple.

Umi · 22 October 2025

Agent replied · 22 May 2026

Thank you Umi. Really delighted that we got there in the end. You have an amazing apartment and I hope you love living there. Lisa

5/5

Google

Iain and his team looked after us very well at Fisks,and have recently sold our property in Wimborne .sale and completion was very smooth . I have a say I would totally recommend them to anyone. Karen H

Karen · 13 October 2025

Agent replied · 17 November 2025

Dear Karen, Thank you for your vote of confidence and kind words. I know it was a little slow to start with given the market but I think the result made up for it. Should we be able to be of any assistance in the future, please do not hesitate to contact us. Best wishes The Fisks Team

5/5

Google

Raphael and Emma were very helpful and made the whole process really straightforward and simple, they provided loads of helpful information at every stage - by far the best experience of renting a property we've ever had!

Molly · 14 September 2025

Agent replied · 14 September 2026

Thank you for the excellent review. You have been a pleasure to work with. Emma and I wish you much peace and happiness in your new home.

5/5

Google

Iain and his team were brilliant from start to finish with our recent purchase, what stood out most for us was Iains integrity and strong reputation, tied in with their knowledge and experience it was made what can be a very stressful time of life much more pleasant and got everyone involved to the desired outcome. Wouldn’t hesitate to recommend.

Haydn · 1 December 2025

5/5

Google

Outstanding personal service, attention and care. As a first-time solo buyer post-divorce with four young children, it was essential that I had the right care and advice to make the process as smooth as possible. Iain, Claire and Emma at Fisks turned my experience around entirely. Claire was friendly, super helpful and so supportive, Emma was brilliant; knowledgeable, funny and had my interests at heart the whole time and Iain listened intently to what I didn’t want and what I wanted, and drove me straight to the house of my dreams which met all my criteria and more. He was there every step of the way to guide and advise me, and somehow made me feel that he was advocating for me as well as his client, the seller. He was honest, patient, respectful and truly went above and beyond to ensure all parties were delighted with the sale. I shall always remember and think very highly of Fisks - a true ‘family feel’ business which made buying my first solo home an absolute pleasure at a hard time. Thank you all

Calm · 19 November 2023

Agent replied · 26 November 2023

Hi Eve, Thank you for such a glowing testimonial! It's nice when a client experiences the dynamics of the Fisks team as an ensemble. We are very close and it's nice to know that comes across. We all very much enjoyed working with you and finding you your dream home. We look forward to hearing all about how you're settling, probably via Claire in our office! Thanks again and take care. Emma and the team.

5/5

Google

Claire and Iain went above and beyond to help secure my recent house purchase, for which I am truly grateful!

Pam · 23 September 2026

5/5

Google

We would like to express our sincere gratitude to Reside for their professionalism and incredibly efficient work. Special thanks to Ben, the Director, and Emma, the Coordinator, their attention …

Sergii · 22 September 2025

Agent replied · 22 May 2026

It was a pleasure Sergii, I'm so glad we could help your family move. Ben.

5/5

Google

We really appreciated Fisk's help in selling our property. They were professional, helpful and guided us through to exchange/completion. Highly recommend Iain and the team!

Alicia · 4 November 2025

Agent replied · 17 November 2025

Dear Alicia, Thank you for your kind words. Given that your previous agent had failed to find a buyer I am delighted that we were able to step in and fill the void so quickly. I know the closing stages of the sale were a little frustrating but ultimately I delighted that you were pleased with the result. I wish you the very best of luck with your forward purchase and should you require any property advice in the future, please do not hesitate to contact us. Best wishes The Fisks Team

5/5

Google

Fisks recently helped me buy my new home in Colehill. I was very impressed with their service and in particular the excellent communication and tenacity of Iain and Amy in helping us move from offer to completion in 8 weeks, no mean feat in this day and age. As a buyer I highly recommend Fisks and if we move again wouldn’t hesitate to use them to sell my home.

David · 1 August 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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