Every review we hold for the Hackney office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotA friendly and highly efficient service
Jenna went above and beyond to support us in selling our flat including completing forms on our behalf and keeping in regular contact via email. The whole process was smooth and stress free. I would highly recommend EastHaus.
Laura · 21 January 2018
Agent replied · 10 September 2023
Thank you for taking the time to leave a review, your feedback is really appreciated. We are so pleased to have been able to assist in selling your home and wish you all the best for the future.
★★★★★ 5/5
TrustpilotRecently purchased my first apartment…
Recently purchased my first apartment in London and had the pleasure of working with Jenna Buck at Easthaus. She was incredibly helpful from the first viewing all the way to handing off the keys on the closing day. Always prompt, knowledgeable and patient with my first time buyer questions, I would definitely recommend her to anyone hoping to buy in London.
John · 20 December 2022
Agent replied · 10 September 2023
Thank you John, it was a pleasure helping you buy your first London home! We are always happy to help with queries and thank you for being so prompt and efficient with all your documents and progressing the purchase. Hope you are enjoying your East London home and please do not hesitate in getting in touch if you have any more queries or we can be of help in the future.
★★★★★ 5/5
TrustpilotWe recently bought a house through EastHaus
We recently bought a house through EastHaus. Jenna was very helpful throughout with clear and swift communication at all times. I would definitely recommend EastHaus if you’re looking to buy or sell.
Laura · 22 September 2018
Agent replied · 10 September 2023
Thank you so much for your lovely review. We are really pleased to have been able to assist you in your purchase and wish you all the best in your new home.
★★★★★ 5/5
TrustpilotGreat estate agents in Hackney
I recently brought a flat in Hackney through Easthaus and was really impressed. Liam & the team were consistently thoughtful & accommodating of any requests and despite being the purchaser I never felt like the advice they gave was biased. I will definitely use them in future and would definitely recommend to anyone looking for an agent.
Thomas · 23 January 2023
Agent replied · 10 September 2023
Thank you Tom! So pleased you were happy with our service and hope you are enjoying your new home. If we can be of any help in the future, please do not hesitate in getting back in touch!
★★★★★ 1/5
TrustpilotNot a great experience
Not a great experience. It seems maybe we were unlucky looking at some of the other reviews but the numerous mistakes that Easthaus made ranging from simple spelling errors and ignoring emails to advertising our property at an unagreed price, it can't just be chance. We have been with them over a month now and haven't received a single call, not even to apologise.
Sam · 8 August 2024
★★★★★ 5/5
TrustpilotHighly Recommended!
We rented out a flat with EastHaus last Month. Patrick was super transparent, attentive and kept us regularly updated throughout the process. Would recommend unreservedly. Keep it up!
A · 12 February 2018
Agent replied · 10 September 2023
Very many thanks for taking the time to leave us a review. Your feedback is hugely appreciated. We look forward to continuing to assist you with your properties.
★★★★★ 5/5
TrustpilotProfessional, friendly, and supportive team
Jenna and the team at EastHaus made the process of selling my home incredibly simple and painless. The process was so clear, Jenna was not only always available but consistently reached out to reassure and advise. I cannot recommend EastHaus enough for their friendly, supportive, and professional service.
Emma · 12 August 2021
★★★★★ 5/5
TrustpilotProactive, Professional & Personalised
I used Easthaus to sell my flat in Stratford after a friend recommended them - and I was not disappointed! It was my first time selling, and both Jenna and Liam were a tremendous support throughout the whole daunting process.
Brid · 18 August 2022
★★★★★ 5/5
TrustpilotYou could not have a better agent
For the first time in 6 years my flat is with an agent in whom I have complete confidence - Patrick has provided assistance and advice whenever I needed it and has put me in touch with excellent contractors for the work needed to refurbish the flat. I have also had very good feed-back from the tenants who find Easthaus very approachable and responsive.
Karen · 18 September 2019
Agent replied · 10 September 2023
Thank you so much for your kind words. It was a pleasure to be able to assist in the rental of your property and we hope to be able to work with you for many years to come.
★★★★★ 5/5
TrustpilotHigh quality, hard working and honest!
The service EastHaus offer is superb! Detail focussed, very honest and proactive. Jenna and Patrick also put in a huge amount of leg-work, arranging appointments, talking to buyers, as well as facilitating the process once you get an offer. I sold my flat through EastHaus this year and would recommend them to anyone whether to buy or sell!
Olly · 29 May 2019
Agent replied · 10 September 2023
Thank you very much for your kind feedback. We are really pleased to have been able to assist in the sale of your property and wish you all the best for the future.
★★★★★ 5/5
TrustpilotGreat boutique Estate Agent! Caring and easy to work with
Patrick was a pleasure to work with. Our move didn't go to plan (not through fault of EastHaus) and the team made the process involving 3 property's as seamless and easy as possible for us.
Lois · 1 March 2021
★★★★★ 5/5
TrustpilotEasthaus provided a faultless service…
Easthaus provided a faultless service from start to finish. The attention detail and client care set them well above any other estate agent that I have previously had the experience of using. I followed the advice they gave me and my property sold very quickly. The whole process, with excellent support from Easthaus, was therefore incredibly smooth.
SIR · 6 November 2018
Agent replied · 10 September 2023
Thank you so much for taking the time to provide your feedback. It was an absolute pleasure to be able to assist in the sale of your home and we wish you all the very best for the future.
★★★★★ 5/5
TrustpilotWe’re recently started using East Haus…
We’re recently started using East Haus for renting our flats. We are so impressed so far. The team are super helpful, friendly, clear and responsive. Patrick goes above and beyond to make things as easy and efficient as possible. It’s like having a very skilled and professional friend as your estate agent. I couldnt recommend them enough!
Charly · 18 September 2018
Agent replied · 10 September 2023
Thank you so much for taking the time to review your experience of our service so far. We are so pleased you instructed us to rent and manage your properties and hope to be able to continue to do so for the foreseeable future.
★★★★★ 5/5
TrustpilotEastHaus
Jenna has gone above and beyond (many times!) to get the sale of our property across the line. EastHaus is an agent that works hard for you, has great market knowledge and experience, but most importantly they are people you can trust - I would have no hesitation recommending them and would absolutely use them again.
Trina · 22 November 2017
Agent replied · 10 September 2023
Thank you so much for taking the time to review your experience with EastHaus. Your feedback is really appreciated. We are so pleased to have been able to assist you in the sucessful sale of your property and wish you all the best for the future.
★★★★★ 5/5
TrustpilotJenna at EastHaus is unlike any other…
Jenna at EastHaus is unlike any other estate agent I've ever dealt with. Open, honest, excellent communication and she works tirelessly on your behalf. We used her to buy a new property and sell our current one, and the service and attention to detail was outstanding. Couldn't recommend more!
Abby · 18 November 2019
Agent replied · 10 September 2023
Thank you so much for taking the time to leave us a review and for your very kind words. It was a pleasure to be able to assist you with both buying and selling and we hope you'll be very happy in your new home.
★★★★★ 5/5
TrustpilotGreat Estate Agents
Great Estate Agents. As a tenant in rented flat I've found EastHaus to be reliable and friendly, and always available to help in any way needed. Renting in London can always be a little hit or miss in terms of estate agents, but I can highly recommend EastHaus.
Anonymous · 23 January 2019
Agent replied · 10 September 2023
Thank so your so much for your kind words, it is really appreciated.
★★★★★ 5/5
TrustpilotProfessional, reliable, trustworthy, highly recommended - a cut above the rest
Easthaus have let and managed our property since summer 2018, and their service and communication have been excellent throughout. They have arranged for any issues in the property to be resolved immediately, and have always presented us with expert advice and guidance throughout the process. Their professionalism and attention to detail sets them apart from many of the big high street names. I would highly recommend them to any owners in East London looking to rent out and/or have their property managed.
Rebecca · 23 January 2019
★★★★★ 5/5
TrustpilotVery impressed with the personal and…
Very impressed with the personal and personable service from Easthaus. Jenna was speedy in comms and more than happy to help as much as she could.
Kathryn · 24 February 2021
★★★★★ 5/5
TrustpilotThe best estate agents in London
The best. Jenna made everything so easy and was always available to give advice and to keep pushing things forward. I cannot recommend them highly enough.
James · 5 January 2021
★★★★★ 5/5
TrustpilotEastHaus surpassed all our expectations of a lettings agency
After a disappointing conversation with a leading letting agent, a friend pointed us in the direction of EastHaus and we've not looked back! Jenna and Patrick have been friendly, attentive and informative from the first 'phone call and, along with the full EastHaus team, have provided excellent knowledge and consistent customer service. EastHaus has surpassed all our expectations of a lettings agency and I wouldn't hesitate to recommend them to anyone looking in this arena.
Emily · 20 July 2020
★★★★★ 5/5
TrustpilotFantastic Service!
The team at Easthaus are always professional and keen to assist. An absolute pleasure to work with. Cannot recommend highly enough!
Michael · 2 May 2023
Agent replied · 10 September 2023
Thank you for your kind words Michael, much appreciated! Best wishes, Sophie
★★★★★ 5/5
TrustpilotIf I could give more stars I would
If I could give more stars I would. EastHaus is without doubt THE most professional, knowledgeable and valued estate agents I have ever worked with. I couldn't be happier with their service, but most of all the trust I have with/for them.
Joe · 18 September 2019
Agent replied · 10 September 2023
Thank you so much for your lovely words, we are really pleased to have been able to assist in the letting of your property. Thank you again for choosing EastHaus.
★★★★★ 5/5
TrustpilotJenna was fantastic
Jenna was fantastic. Made the whole experience of selling a flat as painless as can be. Very communicative and helpful.
Amy · 26 February 2021
★★★★★ 5/5
TrustpilotThey make it easy
As a tenant in an EastHaus property, we are very happy with their level of service. They are always quick to respond, easy to deal with, and they make signing new agreements effortless with the online platform they use.
Samantha · 10 March 2020
Agent replied · 10 September 2023
Thank you for taking the time to review our services and for your kind words, it is very much appreciated.
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