Trusted Agent profile · Guildford

Stirling Ackroyd Guildford reviews

4.3

★★★★★ Great

1,301 reviews across 2 platforms

3 - 5 Epsom Road, Guildford, GU1 3JT, GU1 3JT

Stirling Ackroyd's office in Guildford, at 3 - 5 Epsom Road, is rated 4.3 out of 5 across 1,301 reviews on two platforms.

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1.0 / 5

2

Reviews on Facebook

Business-wide

Trustpilot logo

1,299

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Guildford office, from every platform, shown as written. First names only.

5/5

Trustpilot

Excellent service from Cheveiz

Excellent service from CheveizHe has been very friendly, helpful and very communicative with a full explanation of all the processes and a speedy response time.

Babar · 5 January 2023

5/5

Trustpilot

We found working with Siobhan and Jad a…

We found working with Siobhan and Jad a pleasure. They ensured that the process with smooth and as seemless as possible. Thank you.

Gill · 13 March 2023

5/5

Trustpilot

Joel in the central team was extremely…

Joel in the central team was extremely helpful arranging viewings on properties I was interested in. He provided great communication throughout and always kept on top of things, a real pleasure to work with.

Wendy · 25 November 2021

5/5

Trustpilot

Stirling Ackroyd Letting Agency Review

I have been very impressed by the quality of service received from the agents at the westend office. Regular updates and frank advice always provided in polite and helpful manner. They go the extra mile to please.Very happy to recommend this branch of Stirling Ackroyd

Najma · 17 March 2018

5/5

Trustpilot

Deposits explained clearly

I have been given excellent, professional advice from Stirling Ackroyd which enabled me to understand clearly the complexities and options available to me regarding deposits and their impact on the wording of tenancy agreements.

Terry · 24 November 2021

5/5

Trustpilot

Flat Purchase

Recently completed a flat purchase through Stirling Ackroyd, and can't fault them throughout the process. We had contact with Feroza, as the agent, and Sophie, as sales progression contact, who were excellent. Thanks!

Tom · 17 January 2022

5/5

Trustpilot

Ellie Kozaki positive experience

Ellie Kozaki listened carefully and came back in a timely manner with a positive response.

George · 18 October 2023

1/5

Trustpilot

Avoid! Better agencies available

Stirling Ackroyd were poor in managing our property. As tenants, we went 8 months without issues being resolved. They didn't respond to issues and were out of office when we called. Much better agencies available, would avoid Stirling Ackroyd.

Ajay · 28 October 2020

4/5

Trustpilot

Chloe Joseph Accounts

Our dealings with Chloe Joseph in the accounts department has been very good, she is always friendly, communicative and efficient in what she does.Keep up the good work Chloe.Elmdene Estates Ltd.

Mike · 19 April 2022

1/5

Trustpilot

Elise and Adam from Stirling Ackroyd…

Elise and Adam from Stirling Ackroyd has been very helpful and cooperative during my movement to a new property very recently. Their team diligently handled initial malfunction of boiler and water leakage with utter priority. Appreciate it. Can rate 4 out of 5.

Suman · 12 April 2019

5/5

Trustpilot

Approachable and friendly

Very professional service from Dora in head office. Approachable and friendly, would highly recommend Stirling Ackroyd to anyone who is purchasing a property.

Chloe · 11 February 2023

5/5

Trustpilot

The team at Stirling Ackroyd are great

The team at Stirling Ackroyd are great. They handled the whole process professionally and made sure everything ran smoothly, Rahat helped with all the documentation.

Massimo · 1 December 2022

4/5

Trustpilot

Responsive

They are quite responsive for answering questions. Also good for not being too pushy like some other agencies do. Seems kind but I did feel patronised few times so can't give 5 stars.

TJ · 25 November 2021

5/5

Trustpilot

My property manager is Vicky Miles who…

My property manager is Vicky Miles who has given excellent service, responding quickly and resolving any problems. We have been with Townends as manging agents since 2002 and intend to continue with them.

Henryk · 23 November 2021

5/5

Trustpilot

We are two young architects renting a…

We are two young architects renting a property through the agent Raphael Zampieri, who has been very helpful during the searching process and also during the documentation process. Always suporting and advising us regarding all our queries.

Noelia · 8 February 2021

5/5

Trustpilot

Helpful and carying, thank you Carl.

We have been dealing with Carl all along. Both my girfriend and I felt like he was on our case and really cared all the time. He is still helping us, going through a few things after now that we’ve moved in. Very helpful.

Andrea1719 · 11 December 2017

5/5

Trustpilot

Top guy Nelsson.

NELSSON POKU Great guy by all standards. Customer relation on point. Helped me find a very decent house which I would very grateful. Big thanks to everyone at Stirling Ackroyd.

VANDROUS · 13 April 2022

5/5

Trustpilot

Thanks for the Move-In Manager Adam…

Thanks for the Move-In Manager Adam Tomlins for helping me to rent a property. He is a quite friendly, polite and patient guy. Also, their service is good. They are very activate to help you to arrange your renting or letting.Strongly recommend!!!!!!!

Ben · 7 April 2019

5/5

Trustpilot

Highly recommend

My experience has been great, Ellie & Liam have both been very professional & so helpful. They’ve answered every question and ticked every box. Highly recommend Stirling Ackroyd & their amazing Staff.

Toni · 24 November 2021

5/5

Trustpilot

I have not bought or sold in over 10…

I have not bought or sold in over 10 years, so I needed advice and patience both of which I got from Kieran Hogan and I can not recommend him highly enough

J · 22 November 2021

5/5

Trustpilot

Excellent service from Stirling Ackroyd …

Excellent service from Stirling Ackroyd and specifically Oli Archer. Great work in selling the flat. I have now used Stirling for the purchase or my first flat (excellent) and sale of second and I would definitely recommend. Thanks for all your help guys!

Anastasia · 21 November 2017

5/5

Trustpilot

Oliver

Oliver, my agent was really helpful and understanding throughout the transaction.

Flo · 2 August 2017

Agent replied · 29 October 2024

Thank you Flo for leaving us a review. We have passed your comment to Oli

5/5

Trustpilot

Can’t recommend them enough!

I’ve dealt with many lettings agents in my time so it was really refreshing to finally deal with a company that knows what they’re doing!

Ryan · 20 September 2022

5/5

Trustpilot

I spoke with James from Stirling…

I spoke with James from Stirling Ackroyd and the service with very prompt and helpful

Ashara · 9 August 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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