Every review we hold for the Guildford office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe previously purchased our house via Ben at Seymours and were very happy with the service provided, so when it came to selling it we chose Seymours again. Over the three months that it took to secure the sale we also engaged the services of two other larger agents. The number of viewings from Seymours exceeded the combined total of those from the other agents by a wide margin, so not surprisingly it was Seymours who made the sale.
Both Ben and Joe put in the extra effort needed in this currently challenging property market and were reliable, communicative and very professional at all times. I would certainly use the Ripley branch of Seymours again and do not hesitate in recommending them.
Chris · 12 November 2019
★★★★★ 5/5
TrustpilotFriendly & Professional
Friendly & ProfessionalGreat communication & courtesyExcellent result
Steve · 26 July 2024
Agent replied · 22 October 2024
Thank you for your feedback Steve. We’re glad you found our communication and results to be excellent. If you need anything else, feel free to get in touch.
★★★★★ 5/5
Trustpilothelpful and patient services
Alex J very helpful and patient between buyer, landlord and tenant. Thank you for your satisfaction service.
Tweety · 13 January 2024
Agent replied · 22 October 2024
Great to hear Tweety, thanks for taking the time to share your views.
★★★★★ 5/5
GoogleGood communication and efficient service.
Claire · 25 August 2024
Agent replied · 10 November 2024
Thank you Claire, we appreciate the kind words.
★★★★★ 5/5
TrustpilotGreat Service
Great, honest service without the typical spiel that you get from many estate agents.
Mr · 23 February 2024
Agent replied · 22 October 2024
Thank you. We try to focus on treating people in the same way we would want to be treated - straight forward.
★★★★★ 5/5
TrustpilotGood agency
Good agency - quick, reasonable, not bothering.
Al · 3 July 2024
Agent replied · 22 October 2024
Thanks AI for the comments.
★★★★★ 1/5
TrustpilotI have been in contact with Seymours…
I have been in contact with Seymours lettings team and they haven’t contacted me once about properties, only to look on Rightmove and they post daily with matches of what I’m looking for. Disappointing.
GLP · 22 June 2022
Agent replied · 22 October 2024
Hi GLP, sorry to hear this. Please get in touch with Helen (assuming you are referring to Woking Lettings and Management) who she will be happy to assist you. Please accept our apologies.helen@seymours-woking.co.uk
★★★★★ 5/5
TrustpilotThey were very efficient and kept us…
They were very efficient and kept us informed every step of the way. And even chased the dreaded solicitors when needed. I would highly recommend
Vcky · 12 May 2023
Agent replied · 22 October 2024
Thank you Vcky. Agreeing an offer is only one small cog in the process, dealing with a chain and the dreaded solicitors as you put is another. Ultimately everyone wants the same successful outcome, it just needs good communication. Thanks for taking the time to review us, it's much appreciated.
★★★★★ 5/5
GoogleWe recently sold, and bought, through Seymours Ripley. Ben, Joe and Sam have been extremely helpful, professional, friendly and patient throughout a long process. Would definitely recommend them. Thanks again for making a stressful process more manageable!PositiveResponsiveness, Professionalism
Kate · 11 November 2021
Agent replied · 10 November 2024
Hi Kate,
Bought and Sold through us - that's fantastic. The Ripley office is the oldest of the Seymours branches, nearly 30 years old, and in that time their service and support has never faltered. Thanks for taking the time to review them, your comments have been fed back to Ben, Joe and Sam. Enjoy making your new house your home.
★★★★★ 5/5
TrustpilotI was very impressed with the quality…
I was very impressed with the quality of effort in the sale of my house. All members of staff were very helpful and knowledgeable.
Carol · 2 June 2023
Agent replied · 22 October 2024
Fantastic Carol, thank you so much. We like to think of ourselves not as estate agents but more as your property partner sharing the same journey. We want to experience the same as your experience, that way the level of service is effortless. Thank you so much for taking the time to review us.
★★★★★ 5/5
TrustpilotVery professional very fast very…
Very professional very fast very friendly
Ann · 28 June 2024
Agent replied · 22 October 2024
Thanks for the review Ann, please we can help.
★★★★★ 5/5
GoogleI personally haven't bought or sold through them but i have worked with them. I work for another estate agents in a different part of the country and i would hands down say they are one of the best estate agents i have ever had in a chain with myself. They are polite, professional and really helpful. The rest of our chain hasn't been that helpful but David at Seymours has really been my rock throughout the process and i can't thank him enough. We are finally coming to the end of our sales but I want everyone who are considering using them to really do so! They are hot on what they need to do and I can't thank the whole team enough!
Eileen · 12 November 2017
★★★★★ 5/5
GoogleWe recently sold our house in Send with Ben at Seymours. Ben and all the staff were fantastic, helpful and professional throughout the whole process. We were always kept up to date with feedback from potential purchasers and helped to achieve the best price. There seems to be a clear difference between the service offered and delivered by Seymours against other agents who also made contact to try and market our property. We couldn't rate Ben, Joe, Emma and Julie higher.
Matt · 12 November 2017
★★★★★ 5/5
TrustpilotRecommended local Agent.
Accurate valuation, excellent communication and quick sale of our property. Highly recommend.
Mrs · 27 February 2024
Agent replied · 22 October 2024
Thanks Katherine, its been a pleasure to join you on the journey, thanks for using us.
★★★★★ 4/5
TrustpilotFantastic service from start to finish
Fantastic service from start to finish, very proactive and pushed as hard they could to to help us sell our property.Would highly recommend and definitely use there services again in the future
Customer · 30 June 2022
Agent replied · 22 October 2024
,Hi LKS, thanks for taking the time to review us, we can't beat a recommendation as well as a statement to use us again in the future.
★★★★★ 5/5
TrustpilotExcellent service
Excellent service recently when I purchased through Seymour’s, very friendly approachable staff, kept me well informed, would use again.
Julia · 8 September 2023
Agent replied · 22 October 2024
Talking - it's something estate agents are good at! In all seriousness, every transaction relies heavily on open and honest communication, not just to make it work but to make the property journey as pleasurable as possible. Thanks Julia.
★★★★★ 5/5
TrustpilotAmazing
Amazing - best in class -thank you for your incredible service and drive xxx
Evelyn · 4 January 2024
Agent replied · 22 October 2024
Hi Evelyn, thanks so much for the comments and the five starts, really appreciated.
★★★★★ 5/5
TrustpilotEverything moved very quickly and I was…
Everything moved very quickly and I was kept fully informed. The team were professional and helpful at all times. I would use again
Rachael · 4 May 2023
Agent replied · 22 October 2024
Hi Rachel. Reviews are really important to us, so thanks for taking time out of your day. Pleased everything's gone well.
★★★★★ 5/5
TrustpilotFor direct client communication
For direct client communication, and updating ,realistic selling approach and very fair sense of advice on contracting between seller and buyer
Carlo · 30 June 2023
Agent replied · 22 October 2024
Thanks for the review and the five stars Carlo. The best agreement is when both seller and buyer are happy and fully informed. We love to be a part of every move.
★★★★★ 5/5
TrustpilotExcellent estate agents
Efficient, responsive, straightforward, professional yet friendly, what more could you want from an estate agent?
NM · 30 November 2023
Agent replied · 22 October 2024
Thanks NM. Buying, selling or renting should never be difficult and sometimes it can be fun too. Keep well.
★★★★★ 5/5
TrustpilotVery professional received considerable…
Very professional received considerable assistance with long protracted chain over a number of months from James Aiden and Ben
Steve · 15 August 2023
Agent replied · 22 October 2024
Thanks for using us in Blackwater. Chains can be difficult at the best of times, fortunately, as we've been dealing with them for years we know the best navigation routes to make the journey as seamless as possible. Thanks Steve.
★★★★★ 5/5
TrustpilotThe whole team are professional
The whole team are professional, trustworthy and knowledgeable. I would definitely recommend.
Claire · 26 January 2024
Agent replied · 22 October 2024
Thank you for the recommendation Claire, we're thrilled to hear you found our team professional, trustworthy, and knowledgeable. We're here for you whenever you need us.
★★★★★ 5/5
TrustpilotGreat sales team and excellent…
Great sales team and excellent communication during the process to exchange and completion.
Tom · 13 December 2023
Agent replied · 22 October 2024
Thanks for the kind comments Tom. Communication be it good news or bad is important for all parties. It helps make the moving experience more pleasurable.
★★★★★ 5/5
TrustpilotGreat service and knowledgeable staff
John · 24 May 2024
Agent replied · 22 October 2024
Thanks John, your review is greatly appreciated.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
