Trusted Agent profile · Guildford · Surrey

Seymours Guildford reviews

4.8

★★★★★ Excellent

89 reviews across 1 platform

135 Worplesdon Rd, Guildford, Surrey, GU2 9XA

Part of Seymours, see every office.

Seymours's office in Guildford, Surrey, at 135 Worplesdon Rd, is rated 4.8 out of 5 across 89 reviews on 1 platform, including 89 Google reviews rated 4.8.

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4.8 / 5

89

Reviews on Google

This office

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Guildford office, from every platform, shown as written. First names only.

2/5

Google

Is it open never hear a thing from them

Gary · 11 November 2020

Agent replied

Mr Smith, I note that you have left a 2 star review for 4 of our branches in different regions, and this, combined with us having no record of you on our system, leads us to believe this review is not based on a genuine experience with our company or office. If you have legitimately used each of the services within the branches you have placed negative reviews against, please email me directly and I will escalate within each of the areas for your issues to be responded to. If you can email me at sales@seymours-worplesdon.co.uk I would be grateful. Luke, Worplesdon.

5/5

Google

Anne-Rie, Paige and Luke have been super helpful and efficient in helping us with our house purchase! Thank you Seymours Worplesdon

Faz · 21 June 2023

5/5

Google

Great team - find them very approachable and great customer service.

Shirley · 29 July 2019

Agent replied

Thank you for taking the time to leave Seymours Worplesdon an excellent 5 star review. We are pleased to hear your positive feedback and delighted to hear of your positive experience with us. We look forward to assisting with all of your future property needs.

5/5

Google

Extremely friendly & helpful staff. Very professional service.

Katie · 29 July 2019

Agent replied

Thank you for taking the time to leave Seymours Worplesdon an excellent 5 star review. We are delighted to hear of your positive experience with us and that we have been able to assist you in finding a new home. Thank you for your kind comments about the team, they really do strive to deliver the best customer service. We look forward to assisting with all of your future property needs.

5/5

Google

Anne-Rie at Seymours has been so lovely and helpful throughout the process of buying our house! Always so quick to respond! Would recommend.

Hannah · 13 October 2022

5/5

Google

Anne-Rie, Paige and Luke have been super helpful and efficient in helping us with our house purchase! Thank you Seymours Worplesdon

Faz · 12 December 2022

5/5

Google

Great customer service, would definitely recommend.

Gemma · 29 July 2019

Agent replied

Thank you for taking the time to leave Seymours Worplesdon an excellent 5 star review. We are delighted to hear you would recommend us for you friends and families property needs and we look forward to assisting with yours in the future.

5/5

Google

great service and people.

Paul · 13 March 2019

Agent replied

Hi Paul, Thanks for such a great review.

5/5

Google

Excellent service throughout the sale of my house, and very nice people too. I definitely recommend them.

Julie · 12 November 2022

5/5

Google

Very pleased as always kept me in touch with progress on my sale. Very friendly too

Sheila-Jane · 14 August 2022

5/5

Google

Great Customer Services!

Gary · 31 March 2023

3/5

Google

Not used services. Generally approachable staff.

Suraj · 12 December 2022

5/5

Google

Nice and professional service!

Yk · 12 December 2022

5/5

Google

Excellent Team! Excellent Customer Services!

Esther · 13 October 2022

5/5

Google

Rating only, no written review.

Gilly · 31 March 2023

1/5

Google

Rating only, no written review.

Amelie · 12 March 2022

Agent replied

Hello Amelie, Thank you so much for taking the time to review us. Google reviews especially poor ones are really important to us as they allow us to assess and improve the services we supply. Obviously we would like to try to resolve any issues as well. May I ask you to please contact luke@seymours-worplesdon.co.uk Thank you.

1/5

Google

Rating only, no written review.

Gary · 12 March 2022

Agent replied

Hi Gary, Sorry to see a lonely 1* review! We would like to know more about your experience with us as it will help us to improve our services or rectify any issues you had. Maybe you could get in touch with the branch manager, Luke on 01483 572547 if you can spare a moment? 27/09/21 - Update. Hello again Gary. We have checked through our customer database at the Worplesdon office and unfortunately we can find no records for you! As a result, we are wondering if we are not the Estate Agents? As before, if you could get in touch with us, that would be most helpful. Thank you.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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