Trusted Agent profile · Guildford
★★★★★
1,777 reviews across 1 platform
244-246 High Street, Guildford, GU1 3JF, GU1 3JF
Savills's office in Guildford, at 244-246 High Street, is rated 4.1 out of 5 across 1,777 reviews on 1 platform.
Every review we hold for the Guildford office, from every platform, shown as written. First names only.
1/5
TrustpilotDo not use retail sites managed by Savills as they will send you a parking ticket.
Got a cynical parking ticket at Warrington Riverside Retail Park which is managed by Savills, the attitude of the staff was unapologetic and borderline rude. Do not use shopping outlets run by these cowboys.
5/5
TrustpilotWe had a great experience with our…
We had a great experience with our property manager Lauren Sullivan. She has been attentive to our requests and promptly addressed any arising issues. Overall, we are really satisfied with the service Savills have provided over nearly two years we have rented through them.
1/5
TrustpilotTenant is customer to them ??
As a tenant, never get reply from the customer care ...
We are sorry to hear of your experience with your tenancy, customer service is important to us, and we would like to find out more. Please email further detail to socialmedia@savills.com so we can investigate.
5/5
TrustpilotFirst class service and result
First class service and result. Sandra and Ruaraidh did an excellent job from start to finish providing support and guidance where required.A big thank you to bothTom Dailey
Thank you Tom, it was our pleasure to act on your behalf - and thank you for your review.Regards,Ruaraidh
5/5
TrustpilotA brilliant estate manager
Tami not only does what she is supposed to do very well but is proactive and suggests solutions to fix some common issues, typical in the rental estate market, happy to work with her!
5/5
TrustpilotOlivia Hill
Olivia Hill, SavillsOlivia is absolutely efficient and helpful. I’ve enjoyed all our dealings and Savills should be proud to employ her!!
Thank you for your kind words and for taking the time to post a review. I’m delighted you are pleased and we are always happy to help you, Sarah.Regards,Olivia
5/5
TrustpilotGreat service
We found our dealings with Savilles to be straightforward, helpful and there was great communication. Which had been particularly important when trying to move during Covid! Definitely recommend renting through them!
We’re so pleased that everything worked out successfully for you. Thank you for letting us know and for taking the time to review our service.
1/5
TrustpilotSavills are completely useless when it…
Savills are completely useless when it comes to managing large scale commercial and residential properties. Make sure your development stays away from them! They have single handedly ruined their Battersea show.
We are very sorry to hear this, if you'd like please email further details to socialmedia@savills.com so we can investigate.
5/5
TrustpilotWe have been so well supported by Becky…
We have been so well supported by Becky and Natasha despite a very bumpy journey, Always there with good advice and support thank you so much!
Thank you for your kind words. We are glad to have been able to support you and hope to work with you again in the future.Regards,Becky and Natasha
5/5
TrustpilotAdam and Charlie communicated so well…
Adam and Charlie communicated so well with us all. They were professional but personable at all times. I couldn’t rate them more highly for their approach and honesty in relation to the market and handling the sale of Dads house.
5/5
TrustpilotTom Hyde has been the model of…
Tom Hyde has been the model of professionalism and is an excellent ambassador for Savills. He should go places.
5/5
TrustpilotGreat support and communication from Natasha
I had a maintenance issue that left was without any hot water - Natasha Harvey worked really hard to get it fixed and was very helpful throughout, communicating promptly and efficiently.
5/5
TrustpilotI truly enjoy working with Sam Ing
I truly enjoy working with Sam Ing. He is always both professional and responsive.
Thank you so much for your review, LaToyia, it is much appreciated. If you need anything further please don’t hesitate to contact us.Regards,Sam
5/5
TrustpilotSophia Farwell managed our sale from…
Sophia Farwell managed our sale from start to finish, and was professional and efficient though it all.
Thank you for your lovely review. It was a real pleasure being able to help you and wish you the best for the future!Regards,Sophia
5/5
TrustpilotExcellent professional service
Very supportive and super quick to respond to any query. Kept me calm!
Thank you so much for your review, Liz, it is much appreciated. If you need anything further please don’t hesitate to contact us.
5/5
TrustpilotProfessional and responsive service.
Mark Fell handled my enquiries from the Savills Waterloo office and was extremely professional throughout the process, always responding very promptly to my queries. I would definitely recommend this service.
Thank you for going to the trouble of posting a review. All feedback is greatly appreciated and helps us maintain the level of service our clients expect and deserve.
1/5
TrustpilotTerrible
Terrible. Gave 2 months notice that I am leaving and still insists on charging an extra 1 month of rent. Just wonderful wonderful.
We are very sorry to hear this and we would like to help resolve the issue. Please send more information to socialmedia@savills.com so that we can assist.
5/5
TrustpilotExcellent all round
Savills were excellent with a recent house purchase. Communication was clear and timely and we were always kept up to date. Mille and Frazer provided excellent customer service.
Thank you for your lovely review. It was a real pleasure being able to help you and hope you enjoy the new home.
5/5
TrustpilotChloe and Carina in the Wapping office…
Chloe and Carina in the Wapping office did a fantastic job on my sale in what were very trying circumstances.They were creative and determined and essential to finally getting the transaction over the line.
Thank you for your feedback. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your future endeavours.
5/5
TrustpilotSavills Stamford
Savills Stamford, from day one took over and shown people round, they were here all the time.line of communication was very good.you could contact them any time very supportive and helpful at all timeshighly recommend
5/5
TrustpilotSale of our Barn Sept 2020
Savills are at all times professional with strong local /market knowledge. Our property sale was staggeringly quick: 4 weeks and 3 days from start to completion. Very happy to recommend them.
Thank you for going to the trouble of posting a review. All feedback is greatly appreciated and helps us maintain the level of service our clients expect and deserve.
5/5
TrustpilotThanks for the Jess Help
Thanks for the Jess Help, I found a lovely apartment for my famliy in short time. The property fit my request perfectly. the visting arrangment and introdution are very good.
We really appreciate your kind feedback. We are so pleased we were able to help and wish you all the very best for the future.
5/5
TrustpilotOutstanding service from Daniel Omell
Outstanding service from Daniel Omell. Very dedicated and available. Accommodated all our meeting requests. Really went the extra miles for us.
Thanks Nicholas, it was my pleasure. Happy everything worked out.Regards,Daniel
2/5
TrustpilotSent negative feedback re the new sale…
Sent negative feedback re the new sale of isle of dogs two weeks ago, havent receive any follow up.
We are sorry to hear that noone has followed up with you. If you'd like, please email further information so we can investigate and get back to you: socialmedia@savills.com
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