Every review we hold for the Guildford office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotI’d like to take the time to thank the…
I’d like to take the time to thank the guys in the lettings department down at Savills, Marlow. The process from viewing the property, submitting an application to moving in was delightful. They guided me each step of the way. Highly recommend using them.
Jack · 15 November 2021
Agent replied · 24 October 2024
We really appreciate you taking the time to write a review. We know that moving can be a stressful time, so we are glad we were able to make the transition slightly easier.Regards,The Marlow Team
★★★★★ 5/5
TrustpilotSuper helpful agents and really good experience!
Tom and Poppy were really helpful, I would suggest Savills to everyone!
Miriam · 1 August 2023
★★★★★ 1/5
TrustpilotDidn't keep offers private
Didn't keep offers private. Tried to go back and forth between potential buyers to increase bids. Told other buyers I had offered asking price in a bid to increase sales price. I didn't think practices like this still existed. Disappointed to learn that they believe gazumping is fair.
James · 13 January 2021
Agent replied · 24 October 2024
We are very to hear this, if you'd like please email further details and your contact information to socialmedia@savills.com so we can investigate.
★★★★★ 4/5
TrustpilotSelling with Savills
Working with people who are committed, knowledgeable and honest was a delight. Rory Ogilvie and Gail McRae made the selling of my home of some thirty odd years less traumatic than I thought it was going to be. For me, the people who work for Savills are a pleasure to work with.
GRAHAM · 31 January 2024
★★★★★ 5/5
TrustpilotI had a pleasure dealing with Aziz
I had a pleasure dealing with Aziz. Great guy, professional and friendly. Helped me all the way through to the point where I moved in, and even after due to a great relationship is still available for a call and any assistance. Very pleased)
Артём · 22 October 2021
Agent replied · 24 October 2024
Thank you, it was my pleasure. I know that moving house can be a difficult time so it’s great to hear that we made it that little bit smoother for you. Regards,Aziz
★★★★★ 5/5
TrustpilotGeorge from the Guildford office worked…
George from the Guildford office worked professionally and quickly to secure new tenants for both of our properties and was on hand to answer any queries either we or the new tenants had.We would use Savills again for future projects.SR GUILDFORD
Sharon · 31 March 2022
Agent replied · 24 October 2024
Thank you for your kind words. I am very pleased to have been to help you and your new tenants. Please do not hesitate to get in touch if there is anything else I can assist with.Regards,George
★★★★★ 5/5
TrustpilotSavills made selling our house a…
Savills made selling our house a pleasant experience, Phaedra especially seemed to be there when advice was needed. We loved the house and circumstances forced us to sell so having the Savills team there made it that much easier.
William · 30 June 2022
Agent replied · 24 October 2024
We understand that selling a home can be hard, and I really appreciate your kind words that we made things a bit easier for you. Thank you for the review!Regards,Phaedra
★★★★★ 5/5
Trustpilot5-star performance
SAVILLS CAMBRIDGEThey are always professional and courteous and enthusiastic, and committed to the task in hand. They have all been a pleasure to work with, including notably Stewart Chipchase and Ed Meyer. Whether you're buying or selling, they will achieve a fair price.
Andy · 3 December 2021
Agent replied · 24 October 2024
Thank you for taking the time to leave a review! We are delighted to hear that we were able to help with your real estate needs, and your kind words are much appreciated. We look forward to working with you again in the future.Regards,The Savills Cambridge Team
★★★★★ 5/5
TrustpilotSavills
Ben was efficient, patient, knowledgeable and a pleasure to deal with.
Martin · 8 August 2023
★★★★★ 1/5
TrustpilotPoor service
Poor service, bidding against the wall is the norm .Beware they charge estate agent fees from the buyer and not the seller!Post sale service is poor with no response to calls, emails or texts.Consider other Auction houses which I have used with much superior service and not as costly.
Saad · 19 August 2020
Agent replied · 24 October 2024
We’re very sorry to hear about the inconvenience and would like to investigate this issue, please call us on 020 7824 9091 to discuss it further.
★★★★★ 5/5
TrustpilotExcellent management from Anmol Johal
Anmol Johal took over as our property management agent recently and has been outstanding. She responds quickly to our concerns, answers emails promptly and has dealt tactfully with challenging tenants. I feel very confident in her care and highly recommend her!
Nancy · 11 March 2022
Agent replied · 24 October 2024
I am so grateful for your kind words. It has been a pleasure to work with you and please feel free to reach out if there is anything else I can do to assist.Regards,Anmol
★★★★★ 5/5
TrustpilotGreat, hard working team
The staff at Savills worked tirelessly for our sale, whilst we didn't get the price we hoped we would they communicated honestly with us about the market and what was realistic. They have supported us throughout with flexibility and a real work ethic.
MRS · 11 November 2021
Agent replied · 24 October 2024
Thank you so much for your kind words. We know that selling and moving house can be a difficult time, so it's great to hear that we made it that little bit easier for you.Regards,The Savills Team
★★★★★ 5/5
TrustpilotAliya Charnley have been very helpful…
Aliya Charnley have been very helpful during the entire tenancy process.
Shen · 9 July 2024
Agent replied · 24 October 2024
Thank you so much for your review, Shen. It's much appreciated. If you need anything further please don’t hesitate to contact us.
★★★★★ 5/5
TrustpilotSophie is relentless and an amazing salesperson
Sophie did an amazing job - twice. She is relentless, a very good negotiator, does her homework before any discussion and a fantastic salesperson. I would recommend her to anyone willing to sell his or her flat. She never gives us and is very astute.
Patrick · 29 June 2021
Agent replied · 24 October 2024
Thank you so much for your review, it is much appreciated. If you need anything further please don’t hesitate to contact me.Regards,Sophie
★★★★★ 1/5
TrustpilotThis company appears to advertise…
This company appears to advertise properties for rent when it isn't available for many week despite repeated requests to remove it from advertising platforms. Be wary .
Eileen · 25 July 2023
Agent replied · 24 October 2024
Thank you for getting in touch and letting us know. Could you please email further detail to socialmedia@savills.com so we can investigate?
★★★★★ 5/5
Trustpilot5 star service from Savills …
Superb service from a very professional team. I am so pleased that Savills arranged the tenancy - I can’t find anything to complain about - most unusual for me !
Ian · 25 April 2023
Agent replied · 24 October 2024
Thank you so much for your review, Ian, it is much appreciated. If you need anything further please don’t hesitate to contact us.
★★★★★ 5/5
TrustpilotConnie and Georgina at Savills were…
Connie and Georgina at Savills were great help, warm and professional throughout. Even though we eventually found a place elsewhere, the guys at Savills stood out as having the balance of engagement, without ever being pushy or forgetting our needs.
Zac · 23 March 2022
Agent replied · 24 October 2024
Thank you for your kind words. We are glad to have been able to work with you and wish you best of luck in your new home. Regards,Connie and Georgina
★★★★★ 5/5
TrustpilotSelling through probate
Very impressed with the service we received, they understood the emotions we had attached to the property. Really can't thank them enough as we weren't the easiest of familes to work with.Definitely found the right person for the property which made a difficult time much easier.
JG · 10 February 2021
Agent replied · 24 October 2024
Thank you. Selling a home can be a difficult experience and we always try our best to make the process as smooth as possible. We are delighted you are pleased.
★★★★★ 1/5
TrustpilotComplete waste of my time
They told me the seller would consider offers within my budget, but then once I’d been to view it and showed interest they said the seller wanted more than my budget. Complete waste of a 3 hour round-trip during a pandemic with no explanation or apology.
Anon · 7 February 2021
Agent replied · 24 October 2024
We are very sorry to hear this, if you'd like please email further details to socialmedia@savills.com so we can investigate.
★★★★★ 5/5
TrustpilotIt was great working with Oliver…
It was great working with Oliver Hudson, our new property manager, in charge of our rental property in the past two months. He is very professional and prompt in his responses to our many queries. And also, great in solving our problems with outside stakeholders like the utilities firm. We are very happy with his service and support.
Chong · 22 July 2023
★★★★★ 5/5
TrustpilotSavills Letting Department in Bristol…
Savills Letting Department in Bristol have looked after our needs very well and secured professional tenants for our apartment quickly. The team have been excellent in keeping us informed, they know their market and we would have no hesitation in recommending their Letting Service.
Sally · 9 June 2021
Agent replied · 24 October 2024
Thanks for your review, Sally, it is much appreciated. If you need anything further please don’t hesitate to contact us.RegardsBristol Lettings team
★★★★★ 1/5
TrustpilotNot interested in handling my sale
Not interested in handling my sale. I was told it was "not their thing" even though they have a similar property I was interested in buying. Amazing! They must not need business.
Christopher · 10 January 2023
Agent replied · 24 October 2024
We are sorry to hear of your experience with us, and we would like to investigate. Please email further detail to socialmedia@savills.com so we can look into this.
★★★★★ 5/5
TrustpilotSavills St John’s Wood
Savills St John’s WoodAziz at Savills St John’s Wood as well as Nathan and Euan are probably the best you could find: very professional and responsive, and on top of that just very genuinely kind persons you would want to work with.
Charlene · 5 October 2021
Agent replied · 24 October 2024
We are so pleased that everything worked out successfully for you. Thank you for providing us with an update and for taking the time to review our service.Regards,Aziz, Nathan, Euan and the St Johns Wood team
★★★★★ 5/5
TrustpilotCompliment to Yato
Compliment to Yato! She is always responsive and responsible. Recently she and her team helped me to solve the problem with data energy and the ex-tenants efficiently. She is also attentive and reliable, giving timely reminders and useful advice. It is a pleasure to work with her.
Dr · 26 March 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.