Trusted Agent profile · Guildford · Surrey

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Mann Lettings Guildford reviews from tenants

1.0

★★★★★

1 review from tenants · all 1 reviews

172-174 High Street, Guildford, Surrey, GU1 3HW

1 review of Mann Lettings's Guildford office come from tenants, rated 1.0 out of 5 on average. We know the reviewer is one of the tenants when they told us, ticked it on the review form, or the review says so. See how it compares with other estate agents in Guildford.

Reviews from tenants

1 review from tenants, from every platform, shown as written. First names only.

1/5

The Trusted Agent
Tenant

Poor service

The charges were extremely high and because of this I expected impeccable service. I received emails for non payment of rent even after sending proof of payment. The agents made apologies for this but the situation kept escalating. It was so annoying and very intrusive to peaceful enjoyment of the property. I also have been waiting 2 months now and have not received any information on my deposit after vacating the house.

Elizabeth · 29 October 2016

Agent replied · 20 October 2017

Thank you for taking the time to leave us your feedback. I was disappointed to read that you were not happy with your experience and as such would like to advise you to contact us privately via review@countrywide.co.uk to discuss any concerns you may wish to raise. Kind Regards.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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What do tenants say about Mann Lettings Guildford?

1 review from tenants, rated 1.0 out of 5 on average. For example, Elizabeth wrote: "The charges were extremely high and because of this I expected impeccable service. I received emails for non payment of rent even after sending proof of ..."

How do you know a review is from one of the tenants?

The reviewer ticked it on the review form, the agent recorded it, or the review says so. Reviews that do not say are not counted here, so the real number is usually higher.

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