Every review we hold for the Grosvenor House Hollinswood Road office, from every platform, shown as written. First names only.
★★★★★ 5/5
Google⭐⭐⭐⭐⭐ 5 stars
Absolutely top-tier service from start to finish! Rhianna, Deborah, and Ellie were swift, kind, and incredibly efficient throughout the entire process. Every step was smooth, clear, and handled with genuine care. We felt truly supported and impressed, couldn't ask for a better team. Thank you for making our move stress-free and even enjoyable. Highly recommended!
David and Sanda
Orc · 15 July 2025
Agent replied · 15 April 2026
Thank you so much, David and Sanda!
We're absolutely thrilled to hear that your experience with the team was so positive. It’s wonderful to know that the process felt smooth, clear, and genuinely supportive. Your kind words mean a lot to the whole team - wishing you all the best in your new home!
Best Wishes
Nick Tart Lettings
★★★★★ 5/5
GoogleWhat an amazing Team at Nick Tart lettings. Great communication always, and made the experience as stress free as possible. Thank you Rhianna, Jessie, Ellie and Ella.
Tamara · 15 March 2026
Agent replied · 15 April 2026
Hi Tamara,
Thank you so much for your kind words, it really does mean a lot to the whole team. We’re so pleased to hear that your experience was smooth and stress-free, as that’s exactly what we aim for.
Best Wishes,
Nick Tart Lettings
★★★★★ 1/5
GoogleThe team are very friendly however we felt there was a severe lack of communication between the team members. We experienced messages not being passed on to other colleagues & the prospective tenant, telephone calls were not returned. Doors were left unlocked after viewings, full meter readings weren’t taken at check-in as expected/advised & a set of keys went missing.
Helena · 28 December 2024
Agent replied · 10 December 2024
Hi Helena,
We’re very surprised to hear your negative feedback, as this hasn't been raised with us directly. We do believe that we communicated with you effectively and found that communication via email was the best way to get a response during the tenancy set up. We refute claims of not locking up after a viewing as we have a policy in place where we always double check before leaving a premises, and the keys were not missing, they were taken back to the office as a colleague believed these were the keys needed to hand over to new tenants. We are always happy to discuss feedback in further detail if you have any further concerns, please call us on 01952 432 732.
Thanks, Nick Tart Lettings
★★★★★ 5/5
GoogleVery Helpful letting agents! we had lots of questions and from the start of the process from viewing the property to securing and moving in the process was made easy for us and any questions we did have were answered quickly and efficiently!
The move was pushed forward for us and we are and will be grateful and look forward to any interaction we are to have with the letting agents in the future!
Leanne was our letting agent and she was kind, pleasant and enthusiastic throughout the whole process and we are very thankful we dealt with her throughout the process, and i'm sure if any problems are to arise in the future,Leanne will be happy to help us!
Ella · 8 June 2019
Agent replied · 7 June 2023
Thank you :)
★★★★★ 5/5
GoogleI would definitely recommend Nick Tart Lettings for the excellent service they provide. I am really pleased at how quickly a tenant was found for my property and how the whole process was managed swiftly and efficiently at every stage. I am confident that this first class service will continue, staff have been professional, helpful and friendly at all times and I would especially like to thank Claire, Scott and Reece.PositiveResponsiveness, Quality, Professionalism, Value
Margaret · 28 August 2020
Agent replied · 7 June 2023
Thank you for your 5 star review and your kind comments.
★★★★★ 5/5
GoogleEllie and Rhianna have been fantastic throughout the process of sourcing a new tenant and also in the management of the property through the tenancy. Their communication is clear and frequent which I really appreciate and also gives me confidence. I would fully recommend the Nick Tart Lettings team.
Mark · 15 September 2025
Agent replied · 10 December 2024
Hi Mark,
Thank you very much for your review, we really appreciate your feedback! You are always a pleasure to work with.
Best Wishes
Nick Tart Lettings
★★★★★ 5/5
GoogleA big thank you to Rhianna and the two Claires, for finding me the perfect tenant.
It was the first time I have rented out a property and the first time my tenant had rented, so we were both very green. The team at Nick Tart made the whole process very easy for both of us.
Many thanks 🙏
Alastair · 7 June 2022
Agent replied · 7 June 2023
Thank you for your 5 star review. Glad you found the team really helpful.
★★★★★ 5/5
GoogleThey always provide excellent service. They are quick to respond and on several occasions have gone the extra mile to resolve issues. I like dealing with them and would recommend them to anyone. I dealt with Rihanna in the lettings team who I can safely say is excellent and made resolving our issue seamless.
Mad · 7 June 2022
Agent replied · 7 June 2023
Thank you for your review.
★★★★★ 5/5
GoogleExcellent service received from the team, Rhianna from Lettings is very efficient and supportive, she helped us to rent a nice house in 3 weeks time. They also waited us until 6pm to collected the keys as we moved from Reading to Telford!
LFaye · 29 March 2023
Agent replied · 7 June 2023
Thank you very much for your review Fei, your feedback is most appreciated. We will pass your feedback and thanks along to Rhianna. We wish you all the best in your new home! Best Wishes, Nick Tart Lettings
★★★★★ 5/5
GoogleI am a tenant, Claire Robberts handled the account. Sometimes I get confused by loads of forms , sort of over whelmed as I am a little bit dyslexic. Although Claire was not aware of this she has been most wonderful in explaining things to me (sometimes more than once). She has been clear, efficient and friendly every step of the way. The whole process has not been a tiny bit stressful.
100% recommended considering all the legal requirements in renting this was smooth and friendly!
Thank you Nock Tart and Claire…PositiveResponsiveness, Professionalism
Brian · 28 August 2021
★★★★★ 5/5
GoogleI instructed Tracy at Nick Tarts to list an apartment.They arranged all the necessary works for it to let and supervised all the works .Once completed it let within a week from when it was advertised
I would recommend them and thanks to Leanne aswell .Would recommend them..thank you
David D MRICS
David · 7 June 2020
Agent replied · 7 June 2023
Thank you so much David!
★★★★★ 5/5
GoogleVery Professional Agents. Very informative and care about there clients. Thank you. You have made moving house less stressful.
Louise · 15 November 2025
Agent replied · 15 April 2026
Hi Louise,
Thank you so much for your kind words! We’re delighted to hear that you found our team professional and informative. Making the moving process as stress-free as possible is always our goal, and it’s wonderful to know we achieved that for you. Wishing you all the best in your new home!
Best Wishes,
Nick Tart Lettings
★★★★★ 5/5
GoogleWe received courtesy and exceptional service during the entire application process. We were made to feel that the guys from Nick Tart always had our best interests from the very start.
All questions were answered, all updates were given in a promptly manner. It really was exceptional service.
I would like to thank Scott, Claire, Luca, Maris and especially Reece for doing a wonderful job. Cannot really thank you enough. Angie and Den
Denis · 7 June 2021
★★★★★ 5/5
GoogleSo helpful from start to finish! Great communication & made our first rental such a smooth process which we are so thankful for. Thank you! - L&J
L · 15 July 2025
Agent replied · 15 April 2026
Good morning!
We're absolutely delighted to hear that your first rental experience was such a smooth one. It means the world to us that you felt supported and well-communicated with throughout the process. Wishing you all the best in your new home!
Best Wishes,
Nick Tart Lettings
★★★★★ 5/5
GoogleI enjoyed dealing with Nick Tart as they made the process simple and stress-free. Thank you so much to Rhianna, Louise, and Claire.
Joe · 29 March 2023
Agent replied · 7 June 2023
Thank you very much for your positive feedback Joe, this is most appreciated. We wish you the very best in your new home! Best Wishes, Nick Tart Lettings
★★★★★ 5/5
GoogleFollowing being homeless for 18 months and struggling to find a property despite having the funds, Nick Tart were extremely helpful and understanding, Reece was fantastic and went the extra mile, even with me bugging him almost on a daily basis
Jamie · 7 June 2020
Agent replied · 7 June 2023
Thanks Jamie for your review and well done Reece for going the extra mile to help!
★★★★★ 5/5
GoogleI have recently moved home and the attention and help I have received from the staff at Nick Tart Lettings, Telford has been exception. Thank you for making a stressful time simple for us.
Martyn · 7 June 2020
Agent replied · 7 June 2023
Hi Mr Daglish, thank you for the lovely review, we are very happy to have been able to help. Happy new home! :)
★★★★★ 5/5
GoogleJust moved into a rented house with my boyfriend after having the worst experience in our first rent with terrible letting agents imperial wouldn’t advice them to anyone they were rude and wouldn’t do what they say to you on the phone, however through all the paper work and anything else nick tart have been amazing and so understanding, we would like to thank recce personally he has always responded to us right away and helped us with any enquires that we have I would Definitely recommend nick tart best letting agency out there.
Sabrina-rose · 7 June 2020
Agent replied · 7 June 2023
Hi Sabrina-rose, thank you for your brilliant 5 star review and for such lovely comments, it's always great to hear. We will definitely pass on your personal thanks to Reece.
★★★★★ 5/5
GoogleI have found the team at Nick Tart ( Lettings ) going from strength to strength over the last couple of years. Always keeps me well informed of any new legislation and health safety requirements. Their inspection reports are perfect with considerable detail and photos. Any issues are brought to attention at an early stage so costs are manageable before it’s to late. We have been with this company many years now and find them all friendly and nothing is to much trouble to ask for from accounts to general queries. Well done team for all your good work. 👍
Guy · 7 June 2020
Agent replied · 7 June 2023
Thank you so much for such a detailed 5 star review! We are so pleased to hear things like this. Best wishes, Nick Tart Lettings
★★★★★ 5/5
GoogleI have been a landlord owning several properties in Telford, working with Nick Tart Lettings for more than a15 years.
Throughout my time with them I have found the staff to be helpful with a high focus on customer service. As you can imagine over a 15 year period there have been times when there have been problems with tenants. On such occasions the team at Tart's have been quick to respond and helpful to find a quick resolution to the problem. I would recommend Nick Tart Lettings without hesitation to any landlord looking for a professional and supportive agent to manage your portfolio.
Ron · 7 June 2020
Agent replied · 7 June 2023
Thank you for such an amazing review, we are so pleased that our service is recognised in such a way :)
★★★★★ 5/5
GoogleNick Tart Lettings are a highly professional team who, in our opinion, provide an excellent all round service to both contractors and clients. They are always willing to assist us in our duties on their behalf and I consider that their actions are always in the interest of their clients.
The staff are very flexible in their approach and we are always willing to go the extra mile for them due to this type of ethos being shown to us whenever we are in touch with them.
Keep up the good work!! 😊
Chris · 7 June 2020
Agent replied · 7 June 2023
Thanks Chris, for such a great review and we will definitely keep up the good work! :)
★★★★★ 5/5
GoogleI've been using Nick Tart for 10 plus years. I'm a landlord from the Kent area and buy and rent back properties to Nick Tart. This way I get the best of both worlds as the lettings team help to advise me on rents achievable, areas to purchase properties in, thus taking the leg work out for me. They liaises with Sales and short list possible properties for me. . They advise me for long term growth, rather than short term financial gains for themselves. They have a brilliant team around them of contractors who are always available and helpful when further advise or explanations are required. The team in the office, well, exceptional comes to mind. Nothing is too much trouble and believe me, I can be a pain with questions and asking for explanations. They always give 110% regardless of the situation. I have currently got 2 other family members using Nick Tart as there preferred agent. That speaks for itself.
Steve · 7 June 2020
Agent replied · 7 June 2023
Wow! Thank you so much. Here's to many, many more years working with you :)
★★★★★ 5/5
GoogleWe have recently just moved to Bridgnorth from Devon and Nick Tart made the process very smooth for us. They called us and kept us updated when they said they would and when we didn’t get the first house we wanted, they helped us with another house straight away and were very efficient. Any problems we had on the way they were quick to help and now we’re happily settled in our new home and if we were ever to need Nick Tart again, we know that we would get the right support that’s needed.
Grace · 7 June 2020
Agent replied · 7 June 2023
We are so pleased that we could help you and wish you many happy times in your new home!
★★★★★ 5/5
GoogleWe have ,for over ten years, used the services of Nick Tart as Landlords. Claire has always acted for us and knows our citeria and exactly the Tenant we desire and has NEVER disappointed us and ALWAYS "gone the extra mile" and found us the perfect Tenants. A huge asset to Nick Tart and most certainly to us. We must also mention Leanne who has been so very helpful and a true professional in her dealings with us who again "went the extra mile" on our behalf! Well done Nick Tart in your choice of two tremendous staff members! Why would we ever use anyone else..if it's not broken why fix it? Heartfelt thanks again to the whole team!!
Clive · 7 June 2020
Agent replied · 7 June 2023
Thank you so much for such a wonderful review and for noticing the extra work that the team put in, over and above what is required. Thank you also for coming back to us time and time again! Best wishes, Nick Tart Lettings
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