Every review we hold for the GRIMSBY office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleDON’T USE THIS ESTATE AGENTS!
My older sister rented a property up in Grimsby 7months ago, the landlady decided she wanted to sell her property. As my sister has now moved into a new property with a nicer landlord, before she moved out myself and my sister completely cleaned the house top to bottom plus we have proof of photos.
Now Willows are saying my sister needs to pay £407.00 for repairs & redecorating the property, which I think is completely ridiculous as we left the property in immaculate condition.
Therefore my mum rang up Willows and told the so called manager that we are taking the landlady to small claim court, she started to say that my mum was being abusive over the phone and high-pitched when she wasn’t. Then hanged up the phone on us in an unprofessional manner, more like she was being high pitched and rude to us, when my mum said that we’ re going to do a bad review on EBay by mistake instead on Google. She did a high-pitched laugh that sounded like a witches cackle, then Slammed the phone down on us again Is totally unprofessional manner again.
She needs to go back for re-training!
PLEASE BE WARNED AND DON’T USE THEM AS THEY’RE RIGHT RIP-OFFS, PLUS TOTALLY RUDE AND UNPROFESSIONAL!
Amanda · 31 March 2019
★★★★★ 5/5
GoogleShop and PO good for me.
Veronica · 24 July 2025
★★★★★ 5/5
GoogleThe team at Willow Esates were very helpful and went above and beyond to accommodate our needs.... highly recommend!
Holly · 14 April 2018
★★★★★ 5/5
GoogleHelpful & frindly staff, quick to respond to email and telephone enquiries we found that they really went out of their way to help get us into our new rented home quickly. We will be sure to use them again.
At the end of our tenancy, they were professional and helpful, really nice to deal with
Wayne · 31 March 2019
★★★★★ 1/5
GoogleMe and a friend was hoping to rent a 3 bed apartment through this estate agency. After a viewing and filling out the application, we was then denied because they did not want two males living in the apartment because they had ‘bad experiences ‘ previously.
Dan · 31 March 2019
★★★★★ 1/5
GoogleMe and my partner have just been made to feel so small. We were belittled and made to feel so insignificant. The lady who dealt with us became very sharp and extremely unprofessional whilst dealing with us. Instead of maintaining a calm and …
Kaitlin · 14 April 2019
★★★★★ 5/5
GoogleExcellent service very prompt
Very easy to deal with
Great value
Clive · 30 March 2023
★★★★★ 1/5
GooglePoor service all round, there is no emergency call out number, but when they are open to request repairs they bodge it.
G · 31 March 2019
★★★★★ 1/5
GooglePoor maintenance all round, not bothering to deal with mould on ceilings and wall, loss power sockets where children are. …
Graham · 14 April 2018
★★★★★ 5/5
GoogleVery efficient service
Steven · 30 March 2021
★★★★★ 5/5
GoogleGreat service thank you
Ian · 14 April 2018
★★★★★ 5/5
GoogleRating only, no written review.
Jackie · 30 March 2021
★★★★★ 1/5
GoogleRating only, no written review.
Annette · 30 March 2020
★★★★★ 4/5
GoogleRating only, no written review.
Christopher · 30 March 2020
★★★★★ 5/5
GoogleFriendly people
Andy · 30 March 2020
★★★★★ 5/5
GoogleRating only, no written review.
Joanna · 14 April 2019
★★★★★ 1/5
GoogleRating only, no written review.
Rebecca · 14 April 2018
★★★★★ 1/5
GoogleRating only, no written review.
Rachel · 14 April 2018
★★★★★ 1/5
GoogleRating only, no written review.
Jessica · 14 April 2018
★★★★★ 5/5
GoogleRating only, no written review.
Joanne · 14 April 2018
★★★★★ 1/5
GoogleRating only, no written review.
Lucy · 23 June 2017
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
