Trusted Agent profile · Grimsby
★★★★★
104 reviews across 1 platform
22 South St Marys Gate, Grimsby, DN31 1LQ, DN31 1LQ
Pygott & Crone's office in Grimsby, at 22 South St Marys Gate, is rated 3.1 out of 5 across 104 reviews on 1 platform.
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Every review we hold for the Grimsby office, from every platform, shown as written. First names only.
5/5
TrustpilotAbsolutely fantastic service…
Absolutely fantastic service throughout. All staff have been amazing and are so friendly and helpful. Our sale/purchase was completed very swiftly, thanks to these guys. If we ever move again, we would definitely use Pygott and Crone again. Very highly recommend.
1/5
Trustpilotthe worst real estate company in all of…
the worst real estate company in all of england, I had the viewing in Cotgrave-Nottingham for 12:30am on 05/01/2022 but not address for the property, no text message or email literally nothing at all, I spoke twice with them and they promised to send all the details in 20 minutes, but nothing again! If you are invited in property’s like me, please avoid this company if there is any possibility!
1/5
TrustpilotUnprofessional and Uncommunicative Service
We recently tried to buy a house listed with P&C. The agents were highly unprofessional, and, frankly, edged us out of a possible sale because we were not cooperative (we refused to apply for a mortgage with them because we already had a DIP from a lender). We made an offer and then waited without updates for 5 days. When we enquired as to why we'd had no updates, they told us they had tried to contact us the day prior to see but couldn't get a hold of us, and then that the vendor didn't want to wait. We didn't have messages on either mobile or landline, so there's no evidence that they tried to reach us. Nor did they email us (which they had done previously when unable to reach us by phone). Frankly, we think they purposely failed to update us in order to push us out in favour of another buyer because we didn't want to apply for a mortgage with them.
1/5
TrustpilotUnprofessional
Awful experience selling my property through Pygott & Crone. Very lengthy process and the soliciting firm they recommended (Stonebow Law) were absolutely abysmal.My property was empty with no chain, direct to a first time buyer. Whole process took over 25 weeks from sale. In retrospect earlier in the year I purchased a property with a chain in less than 3 weeks with another provider.Avoid Pygott & Crone, you can do better.
1/5
TrustpilotParasites!!
Parasites!!This company sent me an unsolicited letter......this is deemed as a service provided by the company as per Trustpilot guidelines.You can show that you used the services - you haven't bought or ordered anything, but you can otherwise document your use of the business or company's services. This might be by showing correspondence with the company or documenting some other interaction.This company search the property portals looking at properties that come to the market with another agent.They then try to find out the vendor's address. They then send unsolicited post to sell all their other add ons like, relocation services, mortgages, conveyancing, land and new homes. This is where they make a fortune.They finish the letter by stating, ' To opt out of any further communications from us please write or email usThis clearly breaks the new GDPR code on privacy protection. This estate agent will do everything possible to gain business so be warned.I hope that the High street estate agents disappear sooner rather than later. Rip Off businesses who charge a fortune for marketing a property.Update: They have now reported me as I have never used their services. You could not make it up. Unprofessional parasite of a company. Avoid at all cost......
1/5
TrustpilotHorrendous valuation service
I recently had a property valuation carried out by this company for mortgage purposes - it came back £000's below two other agents! Frustratingly, the lender would only work from this companies survey and thanks to this, my mortgage application has now been refused. In the past I've alway found agents are within 5% of each other when carrying out a valuation; don't know what on earth was going on with Pygott & Crone's valuer, but their incorrect valuation has sabotaged my application and cost me time, money and stress.
5/5
TrustpilotVery pleased with the service
Very pleased with the service and kept me up to date!..they bent over backwards to make it work for me!..Would recommend
1/5
TrustpilotVery poor performance
Very poor performance! Can't recommend them. They had my property on the market for a year and consistently sent the wrong people to view it. They found a 'buyer' but didn't investigate their claim that they were cash buyers which proved false and the withdrew their offer just before exchange of contracts. This company gives estate agents a bad name!
5/5
TrustpilotWe cannot thank them enough.
We had Thomas Osborne all through our property purchase. We cannot thank him enough for all the help and support he gave us to get this purchase over the line in what has been a long road.
1/5
TrustpilotR Soles
R Soles. Avoid. They will degrade you, insult you. They will lie to you cheat you, take your money before all legal docs are signed. They will strongly deny this as they are above all us minions.Young kids, unprofessional, not a clue.Probably the worst company I have come across in all my years.Should be closed down
1/5
TrustpilotWrote to who I believe was their CEO a…
Wrote to who I believe was their CEO a T Downing concerning an issue about disability discrimination.I received no acknowledgement from him at all, nor did he reply to my concerns about a blatant discrimination act. To me if they will not take this seriously, what else will they ignore - racial discrimination, gender discrimination. On that basis people should not use this company
1/5
TrustpilotShocking
Shocking. Was going to let the poor communication go because property completed and I no longer needed to deal with them.I am missing keys so I have contacted… apparently I have lost them! No responsibility taken for anything!
1/5
TrustpilotDisappointed and poor service
Disappointed and poor service. Property wasn’t pushed, no feedback given from viewings, sometimes weren’t even informed or viewings. When I collected the keys to go with a new agent they gave me the wrong keys!
5/5
TrustpilotThey kept us informed all the time…
The staff were very polite and helpful. They kept us informed all the time and gave feedback after each viewing. They made the whole process easier. very satisfied.
5/5
TrustpilotVery good service
Very good service, always kept me in the picture regarding process. Coral who dealt with my sale/purchase kept me well informed and couldn't have been more helpful.
1/5
TrustpilotThis company cannot get enough of…
This company cannot get enough of marketing unsolicited mail.....After receiving email confirmation from director Paul Wood, that I would not receive any more marketing by post, I have since received two more items.PLEASE READ THE NEGATIVE FEEDBACK ON THIS SITE TO SEE WHAT THEY ARE REALLY LIKE. Appalling company who will do anything to make money, and I mean anything.....
5/5
TrustpilotVery friendly team, they kept us well informed at each stage
I have been very pleased with the care and attention Pygott and Crone showed us during the process of our purchase. they kept us well informed and nothing was too much trouble for them. A very friendly team
1/5
TrustpilotWorst experience ever!!!!
Worst experience ever!!!!! Very unprofessional with bad manners and bad service, they worked more for the buyer (but who was paying their bill???? not the buyer!!!!!). We have moved previously but they made this move even more stressful than any previous moves. Would NEVER use this company again...... would suggest going to another agent!!
5/5
TrustpilotProfessional and friendly
Very friendly and professional service. Maintained excellent communication and feedback throughout the sale process (which I handled myself) both via the telephone and the portal.
5/5
TrustpilotVery good Estate Agents
Very prompt and efficient service. Found a buyer within a few days, recommended a good solicitor and kept me appraised throughout.
5/5
TrustpilotExcellent
Efficient staff who go over and above to get. Buyer nd then see the sale through to completion.
5/5
TrustpilotPolite friendly and helpful
Pygott & Crone sold our house within 6 days of going on the market for more than the asking price. Polite, friendly staff who kept us informed right the way through the process. Couldn't have asked for a better team.
5/5
TrustpilotHelpful. Kept us informed....
Helpful. Kept us informed with every move, polite, and respomnded to any queries in great time.
1/5
TrustpilotAVOID - VERY POOR customer service
AVOID - VERY POOR customer service. Even when trying to complain they treat you with disrespect. Disappointed as I just wanted an apology as the company was not upfront with all their requirementsFor the fees they are asking for they should try and actually understand that clients have different life circumstances
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Tell us what you need and we'll put you in touch. Pygott & Crone Grimsby hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Grimsby.
