Every review we hold for the Greenwich office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleHamptons Greenwich team was very professional, fully engaged, responsive and easy to communicate with. Achieving an offer is just the beginning of a long process and guidance from an agent is very important at the later stages of exchange and completion. Hamptons certainly outperformed others! Our flat generated interest and was under offer (but failed to exchange due to poor communications of previous agency) before we decided to market it with Hamptons. Hamptons provided an excellent customer service starting with Leon’s advise of the correct pricing strategy, matching potential buyers for our property and when the offer was accepted Hamptons spent time and effort navigating us and our buyer through the obstacles towards exchange. Open and clear communication is vital at this stage. I would certainly recommend Hamptons to all potential sellers in Greenwich!
Natalia · 12 November 2016
★★★★★ 5/5
GoogleWe have just exchanged on a purchase and sale using Hamptons Greenwich. Leon, Simon and Dan, in our opinion, price sensibly, produce the best particulars in the business and were very efficient in getting the house listed, shown and under a good offer from a qualified buyer extremely quickly and with the least of fuss.
The transaction was at times, for reasons outside all parties’ control, trying. Simon in particular was more patient and professional than one could ever expect or hope whilst being very frank, pragmatic and straightforward in moving things forward and coordinating all necessary parties; his and the team’s counsel was much appreciated.
Highly recommended.
Edward · 12 November 2016
★★★★★ 5/5
GoogleWe chose Hamptons to market our property because of all the Agents that we met with, Leon produced what we regarded as the most realistic assessment of the local market and potential sales values, and proposed a marketing strategy which appealed to us. Property details were produced efficiently and the initial launch produced a more than satisfactory response, with an acceptable offer being received within 2 weeks despite market conditions being unpredictable at the time.
Although there were many delays and frustrations (none of which were due to Hamptons) before we were able to exchange contracts, Leon and Dan particularly kept us well informed and were very pro-active in chasing accurate updates from the other parties in the chain. In the latter stages indeed, they worked hard to get the whole transaction over the line despite the fact that they were only involved directly in our sale.
Professional, personable and practical is how I'd summarise their approach. I'd have no hesitation in recommending the Greenwich office, or indeed using their services again.
Phil · 12 November 2016
★★★★★ 1/5
TrustpilotAvoid Hamptons if you want your deposit back
Been waiting for over a month to get back my deposit, after renting a property serviced by Hamptons for over 3 years. Very disappointed with the service, avoid !EDIT: another month has passed and I still haven't gotten my deposit. Poor customer service!
Hani · 18 February 2020
Agent replied · 23 October 2024
Thank you for leaving us a review. We can see you have raised this matter with our property management department and customer care team who have responsed accordingly. We trust they have been able to provide further clarity regarding your deposit and reassure you of our best intentions. Thank you again.
★★★★★ 5/5
GoogleAfter sixteen years moving on from our wonderful home which has been restored with great love and pride was a difficult decision. Having made our decision Simon and Leon worked closely with us on the marketing and sale of the house and we are delighted that we have sold the house to a buyer who is keen to take over the stewardship of our wonderful home. We have wonderful memories of Greenwich, friends and our home, which will forever be with us and we wish our buyer and his family as much happiness as we have had living in King William Walk.
Colin · 13 November 2015
★★★★★ 5/5
GoogleI had had a relationship with Mark Maynard and Humphrey Skitt & Co for about thirty years. Just before I was about was to put the house on the market, Hamptons took over, and consequently my choice was with the 'new kids on the block', or to go to one of the other local agents. I chose Hamptons out of deference to the past and the professionalism with which they approached the marketing.
Within a short period of time, ten days from memory, we received five offers at the asking price. We then went to best offer. With the help of Leon Stone, I made my choice. The process then got underway, and within under three months had reached completion.
In retrospect, Hamptons had priced the house, my home, at exactly the right amount. They managed my anxieties and inane questions with patience and care. In terms of their costs, they were in the middle of various of the agencies. If you get what you pay for, then my experience had a 'value package' in there somewhere. I could not be more pleased.
Charles · 13 November 2015
★★★★★ 5/5
GoogleI recently sold my flat through Hamptons Greenwich. It had previously been let by Hamptons Greenwich also.
My experience was a good one. I've dealt with many estate agents for sales, purchases and lettings in the past. Hamptons are certainly up there with the better ones. I found the team in Greenwich very responsive; easy to get hold of and quick to reply to emails and calls.
The process of selling my flat was a painless as could be expected. Hamptons arranged a local solicitor, facilitated viewings and managed the relationship with the incumbent tenant. This was very useful as I was selling a flat in Greenwich but I live in Cornwall.
I would certainly recommend the team at Hamptons in Greenwich.
Mark · 13 November 2015
★★★★★ 4/5
TrustpilotJennifer Powell (Senior Property…
Jennifer Powell (Senior Property Manager) from Hamptons has been a pleasure to work with. Courtous, timely, and informative replies helped us navigate what is a very difficult and competitive rental market.
Pw · 30 September 2024
★★★★★ 5/5
TrustpilotThank you Sana and Hamptons Team!
I am renting with Hamptons who are also managing the property. Sana Uddin serves as my property manager and she has been extremely professional and organized in addressing all my concerns no matter how small or large and communicating efficiently between the property owner and myself. I am very happy to be working with her and grateful for her assistance.
S · 9 November 2022
★★★★★ 5/5
TrustpilotHamptons offer tenants great service
Hamptons is our current rental providers. The team were great from our initial search for a property. Our selection and move into our current rental property they manage was smooth, easy and all requests/questions/concerns are always answered very quickly.
Angela · 13 May 2024
★★★★★ 5/5
TrustpilotWe are more than happy with Hamptons…
We are more than happy with Hamptons especially Rebecca!She responds quickly proactive very pleasant and more than helpful!Very happy
Lynn · 7 December 2021
★★★★★ 5/5
TrustpilotExcellent service
The team at Hampton International is excellent and I have been with them for almost 10!years. I would definitely recommend.
Leong · 28 September 2021
★★★★★ 5/5
TrustpilotDaniel Johnson at Hamptons contacted a…
Daniel Johnson at Hamptons contacted a company to investigate a problem with the washing machine at one of our rented properties. They made their assessment and Daniel advised us to let the repair company carry out repairs to the machine rather than replace it. This was a much cheaper and environmentally sound option.We are very pleased with the outcome.
Andrew · 24 November 2022
★★★★★ 4/5
TrustpilotVery efficient and dependable
I am very pleased with the services provided by my property manager, Patryk Lehmann and Hamptons as a whole. I can communicate with them efficiently as they are quick to response to all my queries . Helpfull and dependable.
Rozita · 1 May 2024
★★★★★ 5/5
GoogleGreat experience with Robert Stubbs viewing a property in Greenwich. Committed, responsive and very helpful.
CLAUDIA · 11 November 2023
Agent replied · 10 November 2024
Hi Claudia, we are delighted that you enlisted Hamptons Estate Agents Greenwich and that the service you received was of exceptional standard. Thank you for your great review, we look forward to sharing it with the team!
★★★★★ 5/5
TrustpilotJoe has been fantastic throughout our…
Great experience with Hamptons. Joe Sanders has been fantastic throughout our tenancy. He is prompt and organized. Pleasure to deal with.
Dominique · 23 June 2021
★★★★★ 5/5
TrustpilotDan in Muswell Hill was a fantastic…
Dan in Muswell Hill was a fantastic agent and I can't recommend him enough! Professional, transparent and overall just a great person to work with.
Chris · 3 July 2020
★★★★★ 5/5
TrustpilotApril Keane
My communication with April Keane has been superb. She provides an extremely clear and timely response to all requests and concerns.
AP · 23 June 2021
★★★★★ 1/5
Trustpilotcost me at least 3 days for booking a…
cost me at least 3 days for booking a house viewing, when I texted the agent, they never respond unless you make the call. finally, the agent told me that landlord already accepted someone's offer, great!
TIan · 26 August 2021
Agent replied · 23 October 2024
Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.
★★★★★ 5/5
TrustpilotPrompt and high quality service
We had a problem with lack of heating shortly after we started renting through Hamptons. Rebecca in the Cirencester office was really helpful: she called first thing and made arrangements for it to be sorted out straightaway, and the problem was fixed within a few hours. This was excellent service and makes me feel confident about the management of any further queries in the future.
Happy · 15 February 2022
★★★★★ 5/5
TrustpilotFirst time renting with Hamptons
First time renting with Hamptons and I am really happy with the whole process, everyone has been super kind, friendly and helpful specially Max Barnes who is always ready to help solve any issues promptly. Very impressed so far.
Mr · 23 April 2024
★★★★★ 5/5
TrustpilotHamptons Guildford Surrey
Having purchased a property through Hamptons, Guildford, Surrey, I cannot fault the excellent customer service we received. We were looked after by Stuart Pavey and Simon Jordan. Communication was excellent and their people skills second to none. They worked incredibly hard for their client and kept the deal moving to exchange/completion. I would definitely use them for a future sale.Very impressive service all round. Excellent customer service. Thank you.
L · 28 May 2021
★★★★★ 5/5
TrustpilotExtremely professional and diligent management of our flat.
Our flat is professionally managed by Hamptons with our lead contact being Amy Goldstein who is extremely diligent in addressing issues with the flat. While something many of us take for granted, it is comforting to know when an issue arises it will be efficiently addressed.
Juan · 20 November 2023
★★★★★ 5/5
TrustpilotResponsive and easy to deal with
Responsive and easy to deal with. Rebecca Hitchman was great!
Rachel · 28 November 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
