Trusted Agent profile · Greenwich
★★★★★
2,133 reviews across 2 platforms
275 Greenwich High Road, London, SE10 8NF, SE10 8NF
Dexters's office in Greenwich, at 275 Greenwich High Road, is rated 4.3 out of 5 across 2,133 reviews on two platforms, including 206 Google reviews rated 4.5.
Every review we hold for the Greenwich office, from every platform, shown as written. First names only.
5/5
TrustpilotDexters Property Management
Dexters Property ManagementKelly and her team are a joy to work with, dealing with any requests me or my tenants have in a professional manor.
Dear Rob, Thank you for taking the time to leave a lovely review regarding Kelly and the team. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotDexters Fitzrovia Help
George (Director of the Fitzrovia Branch) was super helpful from the very start of our process all the way through to the end and offered invaluable property advise.
Dear Sabrina, Thank you for your kind comments regarding George and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotI am really grateful for all help that…
I am really grateful for all help that me and my family are having to find a flat that suits our needs as young family. I specially appreciate all the hard work from Nicole!!! She is very professional, friendly and trustworthy!!! Thank you so much!!!
Dear Sofia, Thank you for your review, and mentioning your experience with Nicole in our Streatham office. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind Regards, Asma Chughtai Customer Relations Team
4/5
TrustpilotI’m dealing with Kelly Baldwin to…
I’m dealing with Kelly Baldwin to manage my rent . She is with Dexter. She is professional, reliable and reply to any query straight away
Dear Rim, Thank you for taking the time to leave a lovely review regarding Kelly. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotGreat service
The team were efficient, worked hard for us as the seller and were transparent throughout in their communications. They also managed the onward chain very well with some tricky, and arguably, less professional agents at the bottom of the chain. Thanks Dexters!
Dear Sam, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotExcellent support
We received the requested document from Petros Giorganios quickly and efficiently.
Dear Warwick, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotBoiler issues resolved as soon as was…
Boiler issues resolved as soon as was reported to property management team
Dear XXX, Thank you for leaving a wonderful 5* review. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotIt was amazing working with Donalina
It was amazing working with Donalina at Dexter property management. Very helpful & thorough, the team was able to identify the issues and got those rectified swiftly. Overall smooth process and good experience.
Dear Vishal,Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotDexters as letting agents.
Dexters have managed our let properties for nearly 20 years. They have always acted in a professional manner towards both the tenants and ourselves as landlords. They respond quickly to problems and queries and always give a good service.
Dear Philip, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotExcellent customer service
Brianne Derbyshire Dealt with my lease renewal today & I found her to give excellent service. She was friendly, professional & made me feel like a valued tenant.
Dear Sonny, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
4/5
TrustpilotSolving problems during the rent
Donalina Gargrave does a great job helping me fix the breakdowns in my rented house. It's not always as fast as you'd like, but that's because the landlord is slow to make decisions.
Dear Vi, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a great service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotVery professional and helpful
Very professional and helpful. They handled the sale of my flat very well and I'd recommend them. They knew the local market and made the process very smooth.
Dear Sarah, Thank you for your lovely 5 star review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma Chughtai, Customer Relations Team
2/5
GoogleExperience could have been better. Handling the formalities was smooth and effortless online and Tilly continues to provide excellent customer service in a professional, polite and precise manner. Tilly 5/5, but overall service 4/5. We have a couple of urgent items still waiting to be handled after 5 weeks of moving in, but we are confident they will be sorted as well. ----------- Update after 11 months since moving in: Have to drop the rating to 2/5, since some essential items was left unhandled. Our keyhole cover had come off as we moved in. Asked to have it fixed, but after several attempts we never received an answer/action. Also we were given the wrong mailbox key, asked to have it changed several times, no answer. For 11 months we had to use a stick and a piece of tape to fish our mail from the mailbox. Nice! We also were given a key for the dumpster room (empty), to which Maritime promised to get the sorting bins, we would have to use the bins at the house next door for the time being. After 11 months there were still no bins in our property. As we started the moving out process, everybody was happy to help. We felt like for the time we lived in the apartment no one wants to ensure things being nice and sound for the tenants. Moving in and moving out was still pretty effortless. I don't usually write reviews, but I had to update this, since I got a notification from Google that people are reading this - so I had to update. If these minor things had been sorted, experience would have been 4/5.
4/5
TrustpilotTrustworthy and fair
As a landlord, I’ve built a good relationship with Myra over the years. She’s responsive and helpful if I have any questions or queries.
Thank you for taking the time to leave us a review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotGreat service through Dexters
Great service through Dexters. I have dealt with a few staff including Joe Read who is warm and friendly. I chose to use them initially through him.
Dear Payal, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotFelix and George did a good job…
Felix and George did a good job managing the sale of my property, they understand the market and were responsive and professional during the process
Thank you for taking the time to leave a wonderful 5 star Google review. Felix and George will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
2/5
GoogleExperience could have been better. Handling the formalities was smooth and effortless online and Tilly continues to provide excellent customer service in a professional, polite and precise manner. Tilly 5/5, but overall service 4/5. We have a couple of urgent items still waiting to be handled after 5 weeks of moving in, but we are confident they will be sorted as well. ----------- Update after 11 months since moving in: Have to drop the rating to 2/5, since some essential items was left unhandled. Our keyhole cover had come off as we moved in. Asked to have it fixed, but after several attempts we never received an answer/action. Also we were given the wrong mailbox key, asked to have it changed several times, no answer. For 11 months we had to use a stick and a piece of tape to fish our mail from the mailbox. Nice! We also were given a key for the dumpster room (empty), to which Maritime promised to get the sorting bins, we would have to use the bins at the house next door for the time being. After 11 months there were still no bins in our property. As we started the moving out process, everybody was happy to help. We felt like for the time we lived in the apartment no one wants to ensure things being nice and sound for the tenants. Moving in and moving out was still pretty effortless. I don't usually write reviews, but I had to update this, since I got a notification from Google that people are reading this - so I had to update. If these minor things had been sorted, experience would have been 4/5.
5/5
TrustpilotGreat Agent, Jamie!
It was wonderful having Jamie as our coordinator throughout the process. He was constantly in touch with us regarding the properties and was quick to follow up! :)
Dear Tanya, Thank you for taking the time to leave a wonderful 5 star Google review. Jamie will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotQuick response and helpful
Quick response and helpfulA few issue related to the lighting in the bathroom, Dexters explained what they suggest to help and it is reasonable.
Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotDealing with Donalina
I had an emergency issue in my house and when i contacted Dexters i was very lucky to speak to Donalina. She was very prompt and extremely helpful in solving the problem.
Dear M.B, Thank you for your kind comments regarding Donalina and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotDexters 1st rate service
Dexters have been brilliant throughout our tenancy. Their communication is first rate and they arevery expedient to help sort out any issue. I would highly rate their service and would recommend to any landlords for future reference.
Dear Barnaby, Thank you for the 5* Trustpilot Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotDexters
Dexters, a very professional agency, and Grace Solan a very lovely person, who helped us and offered us support whenever we needed it. I totally recommend their services.
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
1/5
TrustpilotTerrible Rental Service
If you're thinking of renting with Dexter's then know it has terrible service. If you have something wrong with your property be prepared to chase and chase forever.
Dear Mohsan, I am sorry to read your 1 star review. I am concerned to read your comments and have passed them to our Area Director. Someone shall be in touch shortly. Kind regards, Asma Chughtai, Customer
5/5
TrustpilotWould happily buy from again
Purchased a property and was kept informed and provided with regular updates, very smooth transaction and everything completed correctly.
Dear Joe, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
