Every review we hold for the Greenwich office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotSylwia Chlopek is a star!
Sylwia Chlopek is one of the very few Estate Agents that actually listens, does her job well, is responsive and a total professional. I have dealt with MANY agents over the years and trust me when i tell she, this lady stands out. With Sylwia, you, and your property, are in safe hands.
Omar · 15 September 2026
★★★★★ 5/5
GoogleDexter’s Greenwich were amazing, all the staff gave updates throughout the process and there was always continuity of service. Jaydene has a great team and is always a handy escalation point (should you need it). Roberto handled our sale, he always kept in regular contact with both sides and really went above and beyond at times! If you want the best experience, I would strongly recommend!
Joe · 4 September 2025
Agent replied · 22 October 2025
Dear Joe Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 5/5
TrustpilotDexters have helped me during a recent…
Dexters have helped me during a recent tenant transition. They are very organised, I was dealing with Kirlon Sanchez who quickly and efficiently sorted out many issues while still leaving me with a level of control. For a landlord Kirlon and his team is just what you need.
Paul · 21 September 2026
★★★★★ 5/5
GoogleMy experience with Dexters Greenwich has been superb, especially due to the amazing assistance and support of Jack D. His knowledge and expertise made the whole process stress free and smooth. He was always responsive and handled everything with professionalism. Big thanks!
Violeta · 16 March 2026
Agent replied · 16 April 2026
Dear Violeta, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma
★★★★★ 1/5
Trustpilotreal lack of service/ communication
awful, I have been trying to speak to someone from the sales team for months. they say the same script every time I call "this is lettings, leave your details and sales will call you back". They never do. I actually want to purchase a property, why wont they talk to me? I can see the property just sitting there and every time I ask if it's still available they say it is. But I never get further than that with them.
Az · 21 May 2026
Agent replied · 25 May 2026
I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at info@customerrelationsteam.co.uk. I can look into this further for you. Kind regards, Asma, Customer Relations
★★★★★ 5/5
TrustpilotCan recommend!
Monika has been managing my flat for rent for the last year or so. She has always been friendly, responsive and proactive, communicated regularly by email and by phone and I have been able to feel the flat is in good hands. Recently we've had some issues with damage coming from the flat above and she has gone the extra mile to chase the managers of that property so that the damage can be repaired. I'm very grateful to her!
Katherine · 28 November 2024
Agent replied · 23 December 2024
Dear Katherine, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
TrustpilotUnfortunately I had a leak at my flat…
Unfortunately I had a leak at my flat which I let out through Dexters. Monika has been incredibly efficient in resolving this - chasing the managing agent to find the cause of the leak, following up and arranging for it to be fixed and then looking into redecoration which needs to be claimed on the buildings insurance, as well as liaising with and reassuring the tenant and keeping me informed. She has been a pleasure to deal with and I am really impressed by her efficiency, reliability and tenacity.
Mrs · 28 November 2024
Agent replied · 23 December 2024
Thank you for your kind comments regarding Monika and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma
★★★★★ 5/5
GoogleEstate agents like Kai are one in a million, from start to finish he made the letting of my flat smooth as a pebble. He has gone and above and beyond to make enquiries and always been at the end of the phone to answer any questions.
Life is chaotic and having an agent by Kai by your side is what busy landlords need. Great job and also thanks to Jacqueline for being a queen!
Ash x
Ashley · 20 December 2024
Agent replied · 27 December 2024
Dear Ashley, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma
★★★★★ 5/5
GoogleHighly diligent, perseverant and honest, everything you wish you would get from an estate agent but not always the case. Particular thank you to Jaydene who lead from the front and was excellent throughout.
Daniel · 16 March 2026
Agent replied · 16 April 2026
Dear Daniel, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 5/5
GoogleI recently worked with Jada to find a flat - she was responsive, friendly, and clear throughout the process. Her support has made completion of the screening and contracting elements smooth and stress free. Thank you Jada.
Rosalind · 16 February 2026
Agent replied · 16 April 2026
Dear Rosalind, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma
★★★★★ 5/5
TrustpilotRecently I had an issue with an…
Recently I had an issue with an appliance at one of my rented properties, Nabil Subhani dealt with back and forth between his maintenance team, the tenant, the insurance company and directly with me. In all the time. Dealing with the matter, Nabil was responsive to all matters in an extremely efficient and timely way. His communication was clear and to the point and the matter was progressed efficiently despite the fact that that too many people were involved he stayed at the centre of communicating with all parties concerned.
Adnan · 28 October 2024
Agent replied · 23 December 2024
Dear Adnan, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us if you have any queries. Kind regards, Asma
★★★★★ 5/5
TrustpilotTina was incredibly professional
Tina was incredibly professional, clear, and helpful throughout the entire process of leaving the property. She made everything straightforward and stress-free. A well-deserved 5 stars!
Whiteguitar86 · 20 May 2026
Agent replied · 25 May 2026
Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 1/5
GoogleAVOID ! The first property we liked, the seller took it away from Dexters and gave it to another estate agent so they weren't happy with the service. The second property we liked I was told I would have to pay top price.... or " Get a mortgage if you can't afford it " by Jaydene. Then when I made an offer the Branch manager said " it's Sold so apologies you've missed it". A few days later I made an offer on same property and it was accepted - but they didn't encourage an offer from me on behalf of the seller.
These people make it hard to buy and came across a bullying and condescending so as a buyer you have to Hold Your Nose to deal with them. AVOID( let's see if the same positive views appear exactly a day just after this).
M · 26 March 2026
Agent replied · 16 April 2026
Dear M, I am sorry to read your 1* review comments. I understand that our Director has already been in touch to discuss this further with you. Kind regards, Asma, Customer Relations
★★★★★ 5/5
GoogleAfter a long and frustrating experience trying to sell our property with other agents, we finally found the right team, and what a difference it made.
From the very beginning, the service we received was professional, proactive, and genuinely reassuring. Communication was clear and consistent throughout, and we always felt fully informed and supported at every stage of the process. Jaydene showed a strong understanding of the market and positioned our property perfectly, which quickly generated more interest.
What really stood out was Dexters sales team's persistence and attention to detail. Where previous agents' attempts had fallen through, they remained committed and solution-focused, ultimately securing us a successful sale.
We couldn’t be happier with the outcome and are incredibly grateful for the hard work and dedication shown by the sales team. If you’re struggling to sell or simply want an agent who truly delivers, I wouldn’t hesitate to recommend Dexters.
Mareka · 26 March 2026
Agent replied · 16 April 2026
Dear Mareka, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Jaydene. Please do not hesitate to contact us again. Kind regards, Asma
★★★★★ 5/5
TrustpilotI have two properties being managed by…
I have two properties being managed by Dexters. The agents have been very professional and easy to work with. Sophie Sheppard has been particularly helpful. She quickly responds and efficiently handles all of the special requests I’ve made.
Dorene · 14 September 2026
★★★★★ 5/5
TrustpilotProactive communication and empathy
Proactive communication, empathy and transparency are three core values I have seen demonstrated at Dexters. I have rented a home through them for nearly two years, and they have stood out as property managers that actually care. Most recently, Daragh Power has impressed me with their kindness and genuine care. I had two requests of the landlord, one that would require a change to my contact, and Daragh was AMAZING at listening to my needs, understanding the time sensitivity and following up with the landlord when we didn’t receive a response right away. They could have deprioritised my concerns or have gotten upset with my persistence but instead they understood where I was coming from and really advocated for me. This is exactly what one would want from a property manager, but is something I find is rare, especially in a ‘landlord market.’ Daragh communicated professionally throughout and made the entire process stress free. I wouldn’t choose another property manager besides Dexters.
Gabriella · 24 September 2024
Agent replied · 27 October 2024
Dear Gabriella, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us if you have any queries. Kind regards, Asma
★★★★★ 1/5
TrustpilotVote for worst estate agency of the year
This review is in particular for Dexter's Lee.If you think all Estate Agents in Lee are the same,then Dexter's Lee is definitely different. very different,in fact they could contend for the worst estate agency in England. I would highly recommend to anyone buying or selling through Dexter's Lee to contact me. The team, and in particular the sales team are money oriented. They will provide all sorts of distorted facts to make you list their property through them and whilst buying ,all sorts of lies without any moral conscience will be told. Their costs are higher than other than other estate agents who provide a far more personal service. This agency strives on the Dexter's brand but having dealt with Dexter's in other parts,I can easily vouch that they are the worst and most unprofessional. Please do your research before listing your property,buying and even thinking of renting out through them. They will completely ignore any of your requests or their duties as long as they can make their commission. As stated I am ready to help and discuss in more detail on why to avoid this agency
Ronny · 29 August 2024
Agent replied · 27 October 2024
Dear Ronny, I am sorry to read your 1* review comments. I have passed them to our Area Director as we are keen to discuss this further with you and will be in contact. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotProperty Inspection done well
Rianna Shanghanoo has been a star! I can 100% rely on her assistance if I needed any help at my rented property
Shareena · 13 May 2026
Agent replied · 25 May 2026
Dear Shareena, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 3/5
TrustpilotDaniel's customer service is great
Before Daniel F joined the team I struggled a bit with Dexters (hence the 3 stars). Often things would not be done, people wouldn't log when there had been a visit to my flat so more would be booked in and there were lack of updates at times which felt frustrating. However after dealing with Daniel F it feels like things are changing for the better and if I had always dealt with Daniel I would prob give Dexters a 5 star rating. Great customer service, always keeps me informed and gets things moving which I really appreciate!
Amie · 22 August 2024
Agent replied · 27 October 2024
Dear Amie, Sorry to hear that you have not had a good experience with Dexters in the past. But I am glad that Daniel has restored your faith in us. Thank you for leaving this review. Kind regards, Asma Customer Relations Team
★★★★★ 5/5
Trustpilotas our flat management agency
as our flat management agency, Dexters has looked after us really well, we have had a big issue with rodents in the house, and in the area, they have been tackled it fast and eficiently, we had to trust on them beacuse we were on holiday and when we came back all was done, or in the good path to be sorted, expecial thanks to Grace who was our advisor and keep up the good work. really really thankfull, big peace of mind after all. we were really worried to see what could we find in our return but i know now i can rely on Dexters and they will do the neccesary things to solve the problems.
Emilio · 21 August 2024
Agent replied · 27 October 2024
Dear Emilio, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotManaging a poor performing agent to the freeholder
We want to do a particular shout out for Edward Brodkin who helped us through poor service from the freeholder of our flat. The failure by the freeholders agent to repair damage to the roof and guttering led to damage inside the flat and we raised a legal case for damages against the freeholder and their agent. Edward helped us through, managing the relationship with the agent, providing us supporting documents for the legal case and generally offering the support we needed. The settlement was made out of court in December 2025 and we recovered the cost of the damage. Execellent Service and well done Edward.
John · 19 February 2026
Agent replied · 22 February 2026
Dear John, It’s great to hear that you have had a brilliant experience with Edward. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma
★★★★★ 5/5
TrustpilotThank you Jamilah
Dexters took my unit from the moment it was handed over till it was sold. I live in the UAE and Dexters arranged the handover and put the unit for rent and managed all the rental agreements and even arranged for furnishing the unit. When time came for selling the unit, Dexters again was there for me. In particular, I would like to thank Jamilah Alsaher for her dedication and support in managing the unit. She always responded efficiently to my queries and to the tenants requirements.
Khaled · 13 August 2024
Agent replied · 27 October 2024
Dear Khaled, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotMonika at Dexter's -a great property manager!
My property manager is Monika Piszczyk at Dexter's and she has been Ace! As a landlord , I had a number of issues in my flat that I rent out, Monika addressed each of these in turn . She kept me informed at each stage of the costs + time and was always very patient with all my questions. If you let a property you would want her to be managing it! she resolved every concern and the tenants are super happy! Thank you Monika!
Shallah · 6 August 2024
Agent replied · 27 October 2024
Dear Shallah, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
Trustpilot🙌🏼 Thank you!
I have recently moved out of the property and as most tenants know this is a very stressful work to do. But, I was so glad I had a wonderful support received from the Dexter's team special mention to Marco who had been amazing. He was very accommodating and re-assuring. Although, I am not with the same Estate Agent I would still highly recommend Dexter's Agent at St Margaret. Thank you all for the wonderful service for the past years and best regards to each and everyone of you!🙏🏻
Mrs · 1 August 2024
Agent replied · 27 October 2024
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.