Trusted Agent profile · Greenwich
★★★★★
2,154 reviews across 2 platforms
1 Stratheden Parade, London, SE3 7SX, Greenwich, SE3 7SX
Dexters Blackheath's office in Greenwich, at 1 Stratheden Parade, is rated 4.4 out of 5 across 2,154 reviews on two platforms, including 321 Google reviews rated 4.9.
Every review we hold for the Greenwich office, from every platform, shown as written. First names only.
5/5
TrustpilotI was really satisfied and pleased with…
I was really satisfied and pleased with the service which I received on April.the staff was very helpful. He tried to sorted out my issues as much as he could, he was very polite and responsible and expert. I would like to leave his name Mr Neil Plit .
Dear Nina, Thank you for taking the time to leave a lovely review regarding Neil. Kind regards, Asma, Customer Relations Team
5/5
GoogleTal and Maria at Dexters were fantastic, very communicative, easy to reach, very organised. Sold our house quickly. I've never had great experiences with agents in London but these guys were the exception. I've bought, sold, rented in London and this was by far the best experience I've had with a real estate team. Highly recommend!!
Dear Lucy, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotGreat service, great experience
I had the pleasure of experiencing the exceptional services offered by Dexters. Their level of professionalism and dedication to meeting my needs was evident and greatly appreciated.A special mention must be made of Petros, who was extraordinarily helpful and responsive. He addressed all my queries and requests with urgency and efficiency, ensuring that my experience was seamless and satisfactory.Recommended.
Dear Christos, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotFrom the beginning
From the beginning, my experience has been great. From the realtor I had and now to my property manager, Kiera. Even if there is any problem with the proper the communication is quick, transparent, insightful, very professional yet so friendly. They help you with absolutely everything you may need, to the best of their abilities. I highly recommend!
Dear Tasia, Thank you for taking the time to leave a wonderful 5* Google review. Kiera will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotAsk for Jamie!
Jamie has been extremely helpful and kind! One of the best at Dexters West Hampstead!
Dear Malini, It’s great to hear that you have had a brilliant experience with Jamie. Thank you for taking the time to leave a wonderful review. Kind Regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotReally happy with the service received
Really happy with the service received. Kelly is lovely
Dear Stephanie, Thank you for taking the time to leave a lovely review regarding Kelly. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotMy experience with Dexters has been…
My experience with Dexters has been excellent. Bow went above and beyond and updated me throughout the process. I would definitely recommend, 5 star service :)
Thank you for the 5* Trustpilot Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotMyra - a fabulous property manager
Myra at the Honor Oak Park office is a consummate professional who is always incredibly generous with her time and expertise. I’ve felt cared for and about for the eight years she has managed the property I live in. After many other less than positive experiences with other companies, I am grateful to have Myra looking after our home.
Dear Mary, Thank you for your kind comments regarding Myra and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotI have been with Dexters for more than…
I have been with Dexters for more than 20 years and was always happy overall. Since Lily Dimitrova and Nasra Said have taken charge of my two flats, I found friends there and people I can always rely on. The two ladies have been wonderful in their job assisting me and taking care of problems in good time.
Dear Frosso, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Lily will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
4/5
TrustpilotI have had some ups and downs with…
I have had some ups and downs with Dexters who have managed 2 rental properties in West London for me since 2015 however, in the last year Ricardo Fraser has stepped up and assisted in ironing out some ongoing maintenance issues I have had with one of my properties. I hope the improved service will continue going forward.
Dear Rhona, Thank you for your feedback and leaving a review. Kind regards, Sarah Tranter, Customer Relations Team
5/5
TrustpilotNice business to work with
Nice business to work with. Natasha has been very helpful.
Dear Paul, Thank you for taking the time to leave a wonderful 5* review. Natasha will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
1/5
TrustpilotBunch of aggressive cowboys
Bunch of cowboys. Aggressive agents, lied about school catchment area to show us properties we didn’t want to see. Other agent didn’t want to show us properties until our house was on the market. They force sellers and buyers to use their solicitor service which in our case resulted in a dispute and had to find another solicitor half way through. They are sleazy as hell.
Dear Phil,I am sorry to read your 1 review. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this for further for you. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleWent on a viewing with John at blackheath office and was really impressed with the level of knowledge he had, so helpful definatley knows his stuff.Unfortunatley the property I went for in the end wasn't on with Peter James but will definatley recommend them in the future and will be looking to sell any subsequent properties with them.
Dear Jo, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleDexters Blackheath have been amazing to work with! I applied for a property online and within less than 2 minutes had a call for that property, viewed it less than 48 hours later, and had my application through and accepted within a matter of hours. Incredible! a callout to Alicia for making the process so smooth and easy!
It’s great to hear that you have had a brilliant experience with our Blackheath office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleWe had a really good experience renting via Dexters at the Royal Standard, Blackheath. The whole team were first class, and particular mention should be made of Alicia, who made sure we were kept informed during every stage of the process. She was very helpful and dealt with any of our questions quickly and efficiently-thank you! Highly recommended.
Dear Alison, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotVery helpful response from Huseyin Tas…
Very helpful response from Huseyin Tas in regards to a problem we had. Clear and prompt communication giving peace of mind. Thank you so much.
5/5
TrustpilotFriendly and supportive
Ezekiel was friendly and supportive in my request
Dear Matt, Thank you for taking the time to leave a wonderful 5* review. Ezekiel will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
1/5
TrustpilotAvoid
We all know that Estate Agents are run by greed and web of misleading information. However Dexters have topped the board for being one of the most unprofessional agents out there.Dexters doesn't care about it's clients whether them being tenants,landlords,sellers or buyers...Dexters cares about Dexters and it's monetary rewards...they play all parties involved against one another in the most beneficial for Dexters way.Only use their services as last resort.
Dear Sir/Madam, we are concerned to read your comments and are very keen to look into this . If you could email me to advise which office you have been dealing with, we can take this up with them. Kind regards asmachughtai@customerrelationsteam.co.uk
5/5
TrustpilotThe entire team at Dexters Acton have…
The entire team at Dexters Acton have been wonderful. Incredibly attentive and professional. Its a pleasure as a landlord to work with them. Furthermore, the property management team totally lifts a huge weight of my shoulders as they run my properties seamlessly and are always on hand to help. Really a 10/10 experience from the whole team!
Dear Cyrus, Thank you for taking the time to leave a wonderful 5* Google review. Our Acton office will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotVery solid management service .Tenancy…
Very solid management service .Tenancy Renewals, compliance & an ability to help solve difficult issues Particularly helpful is Claire Gallagher-Doherty who heads the Management team is super efficient & helpful. I send her a request and she responds very quickly. She adopts a tough pro-active approach to tenancy issues such as rent arrears & serving notices efficiently.
Dear Kate, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
Trustpilot"Exceptional Service and Care: A Review of Dexters with Daragh Power"
I’ve had an exceptional experience with Dexters. Daragh Power, from the management team, exceeded my expectations. Dealing with a challenging tenant who went MIA, Daragh swiftly resolved all issues and even secured compensation on my deposit, which was unexpected. His genuine concern for his clients’ needs truly stood out.
Dear Jehan, Thank you for taking the time to leave a lovely review regarding Daragh. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotDonalina provides a great service
Donalina is very efficient and prompt. Happy with Dexters service.
Dear Rina, Thank you for taking the time to leave a lovely review regarding Donalina. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleI recently viewed several properties in the Blackheath Standard area, and was expertly assisted by Serigne at Dexters. He offered some very helpful advice, and was courteous and polite throughout. It was a pleasure to meet him, and I look forward to working with him further on my search.
Dear Greg, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotExcellent property management
Myra Mettam, property manager at the Honor Oak branch has been looking after my rental property for almost 10 years. She is someone who gets things done. She is an absolute pleasure to work with and answers all my queries promptly and with her quiet expertise. I would not change agents as there wouldn’t be a Myra there.
Dear Rosemay, It’s great to hear that you have had a brilliant experience with Myra. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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